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Hampton Inn & Suites Rochester/Henrietta

Property class: 2.5

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Photo gallery for Hampton Inn & Suites Rochester/Henrietta

A compact hotel room with a flat-screen TV, a small kitchenette, a desk, a chair, and a patterned carpet. - Hampton Inn & Suites Rochester/Henrietta (Rochester)
A snack display with various brands and a refrigerated section with beverages. - Hampton Inn & Suites Rochester/Henrietta (Rochester)
A hotel lobby with multiple seating areas, including tables and chairs, a reception desk, and artwork on the walls. - Hampton Inn & Suites Rochester/Henrietta (Rochester)
A conference room with a long table, six chairs, a flat-screen TV on the wall, and a window with curtains. - Hampton Inn & Suites Rochester/Henrietta (Rochester)
A hotel room with a bed, a desk, a chair, a TV, and a window with curtains. - Hampton Inn & Suites Rochester/Henrietta (Rochester)
Consider a stay at Hampton Inn & Suites Rochester/Henrietta and take advantage of a free breakfast buffet, dry cleaning/laundry services, and a 24-hour gym. In addition to a snack bar/deli, guests can connect to free in-room WiFi.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Breakfast included
  • Pet friendly
  • Free WiFi
  • Air conditioning

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Room options

Available filters for rooms
Showing 13 of 13 rooms

View all photos for Room, 2 Queen Beds, Microwave

A hotel room with two beds, a desk with a coffee machine, a TV, and a window with curtains.

Room, 2 Queen Beds, Microwave

8.8 out of 10
Excellent
(76 reviews)
  • 72 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for Room, 1 King Bed, Microwave

A hotel room with a bed, a desk, a chair, a television, an air conditioner, and a window with curtains.

Room, 1 King Bed, Microwave

9.6 out of 10
Exceptional
(45 reviews)
  • 72 sq m
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Room, 1 King Bed with Sofa bed, Microwave

A hotel room with a bed, a desk with a chair, a flat-screen TV, a coffee machine, and a microwave.

Room, 1 King Bed with Sofa bed, Microwave

8.8 out of 10
Excellent
(5 reviews)
  • 72 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free wired internet

View all photos for Studio Suite, 1 King Bed with Sofa bed, Microwave

A hotel room with a bed, a chair, a small table, a TV, and a nightstand.

Studio Suite, 1 King Bed with Sofa bed, Microwave

9.4 out of 10
Exceptional
(44 reviews)
  • 102 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free wired internet

View all photos for Room, 2 Queen Beds, Hearing Accessible, Microwave (Hearing Accessible)

A hotel room with two beds, a desk with a coffee machine, a TV, and a window with curtains.

Room, 2 Queen Beds, Hearing Accessible, Microwave (Hearing Accessible)

9.0 out of 10
Wonderful
(14 reviews)
  • 72 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for Room, 2 Queen Beds, Mobility Accessible, Microwave (Bathtub)

A hotel room with two beds, a desk with a flat-screen TV, a chair, a desk lamp, and a window with curtains.

Room, 2 Queen Beds, Mobility Accessible, Microwave (Bathtub)

9.6 out of 10
Exceptional
(15 reviews)
  • 72 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for Room, 1 King Bed, Hearing Accessible, Microwave

A hotel room with a bed, a desk, a chair, a television, an air conditioner, and a window with curtains.

Room, 1 King Bed, Hearing Accessible, Microwave

9.2 out of 10
Wonderful
(13 reviews)
  • 72 sq m
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Room, 1 King Bed, Mobility Accessible, Microwave

A hotel room with a bed, desk, chair, air conditioning unit, window with curtains, and a television.

Room, 1 King Bed, Mobility Accessible, Microwave

9.6 out of 10
Exceptional
(12 reviews)
  • 72 sq m
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Room, 1 King Bed, Mobility Accessible, Microwave

A hotel room with a bed, desk, chair, air conditioning unit, window with curtains, and a television.

Room, 1 King Bed, Mobility Accessible, Microwave

9.8 out of 10
Exceptional
(6 reviews)
  • 72 sq m
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Room, 1 King Bed with Sofa bed, Accessible, Microwave

A hotel room with a bed, a desk with a chair, a flat-screen TV, a coffee machine, and a microwave.

Room, 1 King Bed with Sofa bed, Accessible, Microwave

8.0 out of 10
Very good
(1 review)
  • 72 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free wired internet

View all photos for Studio, 1 King Bed with Sofa bed, Accessible, Microwave

A hotel room with a bed, a chair, a small table, a TV, and a nightstand.

Studio, 1 King Bed with Sofa bed, Accessible, Microwave

7.4 out of 10
Good
(3 reviews)
  • 102 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free wired internet

View all photos for Studio, 1 King Bed with Sofa bed, Mobility Accessible, Microwave

A compact hotel room with a flat-screen TV, a small kitchenette, a desk, a chair, and a patterned carpet.

Studio, 1 King Bed with Sofa bed, Mobility Accessible, Microwave

10.0 out of 10
Exceptional
(2 reviews)
  • 102 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free wired internet

View all photos for Studio, 1 King Bed with Sofa bed, Accessible, Microwave (Mobility and Hearing)

A modern bathroom with a shower, toilet, and sink.

Studio, 1 King Bed with Sofa bed, Accessible, Microwave (Mobility and Hearing)

10.0 out of 10
Exceptional
(1 review)
  • 102 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free wired internet

About the neighborhood

Located in Rochester, Hampton Inn & Suites Rochester/Henrietta is in a shopping district and near the airport. Genesee Valley Park and Red Barn Climbing Gym are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Lake Ontario and Veterans Memorial Park. Looking to enjoy an event or a game while in town? See what's going on at Tim Hortons Iceplex, or consider a night out at Gene Polisseni Center. Visit our Rochester travel guide
Map
280 Clay Rd, Rochester, NY, 14623

What's nearby

  • A large building with a central dome and two flagpoles with flags.
    University of Rochester
    12 min drive - 4.0 miles
  • Marketplace Mall
    13 min walk - 0.7 miles
  • Monroe Community College
    18 min walk - 1.0 mile
  • Tim Hortons Iceplex
    4 min drive - 1.8 miles
  • Rochester Institute of Technology
    7 min drive - 2.1 miles

Getting around

  • Rochester Station
    18 min drive
  • Greater Rochester Intl. Airport (ROC)
    13 min drive

Restaurants

  • McDonald's
    16 min walk
  • Chick-fil-A
    9 min walk
  • BJ's Restaurant & Brewhouse
    7 min walk
  • Dairy Queen
    15 min walk
  • Tully's Good Times
    2 min drive

Similar properties

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  • Pool
  • Breakfast included
  • Pet friendly
  • Free WiFi
8.0 out of 10, Very good, 1,000 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 2 meeting rooms
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Banquet hall
  • Built in 2013
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Guests will receive smart lock details
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, smart lock

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per night
Free cribs are available on request at the property

Property payment types

  • American Express
  • Diners Club
  • Discover
  • Mastercard
  • Visa

Important information

Optional extras

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted

We should mention

Pool access available from 8:00 AM to 11:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Hampton Inn & Suites Rochester/Henrietta have a pool?

Yes, this property has an indoor pool. Pool access is from 8:00 AM–11:00 PM.

Is Hampton Inn & Suites Rochester/Henrietta pet-friendly?

Yes, Hampton Inn & Suites Rochester/Henrietta allows cats and dogs (limit 2 total). There's a fee of USD 75 per accommodation, per stay. Service animals are exempt from fees.

How much is parking?

Self parking is free at this property.

What time is check-in at Hampton Inn & Suites Rochester/Henrietta?

Check-in start time: 4:00 PM; Check-in end time: midnight.

What time is check-out at Hampton Inn & Suites Rochester/Henrietta?

Check-out is at 11:00 AM.

Where is Hampton Inn & Suites Rochester/Henrietta located?

Situated near the airport, this hotel is 0.8 mi (1.3 km) from Marketplace Mall and 2 mi (3.3 km) from Rochester Institute of Technology. Monroe Community College and Tim Hortons Iceplex are also within 2 mi (3 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hampton Inn & Suites Rochester/Henrietta Reviews

9.0

Wonderful

9.0

Cleanliness

8.8

Amenities

9.2

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 636 out of 1000 reviews
Rating 8 - Good. 226 out of 1000 reviews
Rating 6 - Okay. 78 out of 1000 reviews
Rating 4 - Poor. 29 out of 1000 reviews
Rating 2 - Terrible. 31 out of 1000 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean, the hallway was clean and quiet, breakfast included non-dairy creamer.
Stayed 3 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk staff was so patient. We had a large group and he placed our rooms in such a way that it even made remembering where we were so easy.
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and welcoming room! Tv even said welcome and my name. Man at the front desk was extremely nice and helpful explaining all of the amenities. When leaving housekeeping staff were very kind and wished us a great day. Will be back!
Stayed 1 night in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean hotel, friendly staff and a great area.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and pleasant property. Staff was very friendly and efficient.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice front desk when checking in and very dog friendly
Stayed 2 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast bar on Sunda was poorly maintained. Gym and pool were great. Desk staff was helpful and pleasant
Stayed 4 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was included and excellent! The hotel was clean and staff friendly. A good experience
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and good breakfast options
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Th room was very clean, smells good. The staff was very professional and very kind. The breakfast was great and very fresh. The parking always find free space.
Stayed 4 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk staff was very friendly and helpful. Our room was clean. The pool is nice and so was breakfast. We enjoyed our stay so much that we decided to stay in the same hotel for our ride back home.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good breakfast, clean rooms and very nice staff!
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous gym
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean, quiet and had a geeat breakfast
Stayed 1 night in Dec 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The establishment was clean and well taken care of. Heather checked us in and was very helpful. Breakfast was a little busy due to many events.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and spacious room. Nice free breakfast. Ample parking.
Stayed 1 night in May 2026
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service
It was OK, but definitely below average for a Hampton Inn. Room was a good size and not filthy, but not especially clean either (shower); large TV had plenty of channels available but the cable was BARELY long enough to twist the screen toward the bed so required lots of finagling; breakfast was convenient, but disappointing. Breakfast was included and available as late as 10:00, which was nice to have flexibility, but coffee was awful (tasted like hot brown water), and the only appealing, warm option was make-your-own waffles. Other options the day we visited were very greasy cheese omelette pieces, sausage, or grits. No scrambled eggs, bacon, oatmeal etc. Cold cereal, yogurt, hard-boiled eggs (cold & in the shell), and juices were available so it served its purpose - just wasn’t really enjoyable. Checkout wasn’t until noon so those hours were also flexible and appreciated.
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay-- kids used the pool. Staff was very friendly.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had 2 rooms. Upon entering the premise it was very welcoming. The staff was very accommodating to our needs. They made sure the 2 rooms were near each other. The rooms were very spacious. They also were very clean, bright and many extras. The complimentary breakfast is always a nice amenity. Thank you for providing a nice, clean and pleasant staff. It was a joy to stay at your establishment. We look forward to staying there tomorrow and 2 more times in August.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very clean and comfortable. Decent coffee and complimentary breakfast better than most places.
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything from room cleanliness to breakfast, parking was good. Itvwould have been preferred if there was a locker in the room to store our valuables like passports etc
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean. Great breakfast. Accommodating staff.
Stayed 4 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very well managed hotel. Staff was friendly and always busy keeping things clean and breakfast area well stocked. Site is convenient and loved the benches overlooking the small pond next door. Room was clean and bed comfortable. Was traveling with my dog and they were very welcoming, even gave her a few treats. Definitely recommend!
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Room was spotless and the staff very nice and welcoming.
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Everything was very clean. Breakfast was great. Check-in was a breeze.
Stayed 1 night in Feb 2026