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Hampton Inn & Suites Rochester/Henrietta

Property class: 2.5

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Photo gallery for Hampton Inn & Suites Rochester/Henrietta

A modern interior with a blue sofa, wooden tables, and patterned chairs. - Hampton Inn & Suites Rochester/Henrietta (Rochester)
A hotel room with a bed, a desk with a flat-screen TV, a chair, and a coffee machine. - Hampton Inn & Suites Rochester/Henrietta (Rochester)
A hotel reception desk with a 'Welcome to Hampton' sign, a digital screen, and a view of the cityscape. - Hampton Inn & Suites Rochester/Henrietta (Rochester)
A snack display with various packaged foods, a refrigerated section, and a blue sign indicating a frozen section. - Hampton Inn & Suites Rochester/Henrietta (Rochester)
A Hampton Inn & Suites hotel with a stone facade, multiple windows, and a parking lot. - Hampton Inn & Suites Rochester/Henrietta (Rochester)
Consider a stay at Hampton Inn & Suites Rochester/Henrietta and take advantage of a free breakfast buffet, dry cleaning/laundry services, and a 24-hour gym. In addition to a snack bar/deli, guests can connect to free in-room WiFi.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Pet friendly
  • Free WiFi
  • Air conditioning

Off-peak, on budget: 30% or more off select hotels in our fall sale

Skip the crowds, keep the savings. AARP members save more after Labor Day. Book by Oct 7, 2026.

Room options

Available filters for rooms
Showing 16 of 16 rooms

View all photos for 1 King Mobility Access With Tub-nonsmoking

A hotel room with a bed, a television, a desk, a chair, and an air conditioning unit.

1 King Mobility Access With Tub-nonsmoking

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for 2 Queens Mobility Access W/tub-nonsmoking

A hotel room with two beds, a television, a desk, and a chair.

2 Queens Mobility Access W/tub-nonsmoking

  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Room, 1 King Bed, Accessible

A hotel room with a bed, an orange chair, a desk with a telephone, a TV, and a window with curtains.

Room, 1 King Bed, Accessible

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds

A hotel room with two beds, a desk, a chair, a flat-screen TV, and a window with curtains.

Standard Room, 2 Queen Beds

8.8 out of 10
Excellent
(76 reviews)
  • 72 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard Room, 1 King Bed

A hotel room with a bed, a nightstand with a lamp, and a wall-mounted light fixture.

Standard Room, 1 King Bed

9.6 out of 10
Exceptional
(44 reviews)
  • 72 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed with Sofa bed

A hotel room with a bed, a yellow armchair, a desk, a flat-screen TV, and a large window with curtains.

Standard Room, 1 King Bed with Sofa bed

8.8 out of 10
Excellent
(5 reviews)
  • 72 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Studio, 1 King Bed with Sofa bed

A hotel room with a bed, a desk, a chair, a TV, and a nightstand.

Studio, 1 King Bed with Sofa bed

9.4 out of 10
Exceptional
(44 reviews)
  • 102 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds, Accessible (Hearing Accessible)

A hotel room with two beds, a desk, a television, and a window with curtains.

Standard Room, 2 Queen Beds, Accessible (Hearing Accessible)

9.0 out of 10
Wonderful
(14 reviews)
  • 72 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds, Accessible (Bathtub)

A hotel room with two beds, a desk, a television, and a window with curtains.

Standard Room, 2 Queen Beds, Accessible (Bathtub)

9.6 out of 10
Exceptional
(15 reviews)
  • 72 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Accessible

A hotel room with a bed, a nightstand with a lamp, and a wall-mounted light fixture.

Standard Room, 1 King Bed, Accessible

9.2 out of 10
Wonderful
(13 reviews)
  • 72 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Accessible

A hotel room with a bed, desk, chair, air conditioning unit, window with curtains, and a television.

Standard Room, 1 King Bed, Accessible

9.6 out of 10
Exceptional
(11 reviews)
  • 72 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed, Accessible

A hotel room with a bed, desk, chair, air conditioning unit, window with curtains, and a television.

Room, 1 King Bed, Accessible

9.8 out of 10
Exceptional
(6 reviews)
  • 72 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed, Accessible

A hotel room with a bed, a yellow armchair, a desk, a flat-screen TV, and a large window with curtains.

Room, 1 King Bed, Accessible

8.0 out of 10
Very good
(1 review)
  • 72 sq m
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Studio, 1 King Bed with Sofa bed, Accessible

A hotel room with a bed, a desk, a chair, a TV, and a nightstand.

Studio, 1 King Bed with Sofa bed, Accessible

7.4 out of 10
Good
(3 reviews)
  • 102 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Studio, 1 King Bed with Sofa bed, Accessible

A hotel room with a flat-screen TV mounted on the wall, a wooden desk with a chair, a small cabinet, and a patterned carpet.

Studio, 1 King Bed with Sofa bed, Accessible

10.0 out of 10
Exceptional
(2 reviews)
  • 102 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Studio, 1 King Bed with Sofa bed, Accessible

A bathroom with a marble sink, a large mirror, a towel dispenser, and a shower area.

Studio, 1 King Bed with Sofa bed, Accessible

10.0 out of 10
Exceptional
(1 review)
  • 102 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

About the neighborhood

Located in Rochester, Hampton Inn & Suites Rochester/Henrietta is in a shopping district and near the airport. Strong and Genesee Valley Park are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Lake Ontario and Veterans Memorial Park. Looking to enjoy an event or a game while in town? See what's going on at Tim Hortons Iceplex, or consider a night out at Gordon Field House and Activities Center. Visit our Rochester travel guide
Map
280 Clay Rd, Rochester, NY, 14623

What's nearby

  • A large building with a central dome and two flagpoles with flags.
    University of Rochester
    12 min drive - 4.0 miles
  • Marketplace Mall
    13 min walk - 0.7 miles
  • Monroe Community College
    18 min walk - 1.0 mile
  • Tim Hortons Iceplex
    4 min drive - 1.8 miles
  • Rochester Institute of Technology
    7 min drive - 2.1 miles

Getting around

  • Rochester Station
    18 min drive
  • Greater Rochester Intl. Airport (ROC)
    13 min drive

Restaurants

  • McDonald's
    16 min walk
  • Chick-fil-A
    9 min walk
  • BJ's Restaurant & Brewhouse
    7 min walk
  • Dairy Queen
    15 min walk
  • Shake Shack
    2 min walk

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  • Free WiFi
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 2 meeting rooms
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Banquet hall
  • Built in 2013
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Guests will receive smart lock details
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, smart lock

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted

We should mention

Pool access available from 8:00 AM to 11:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Hampton Inn & Suites Rochester/Henrietta have a pool?

Yes, this property has an indoor pool. Pool access is from 8:00 AM–11:00 PM.

Is Hampton Inn & Suites Rochester/Henrietta pet-friendly?

Yes, Hampton Inn & Suites Rochester/Henrietta allows cats and dogs (limit 2 total). There's a fee of USD 75 per accommodation, per stay. Service animals are exempt from fees.

How much is parking?

Self parking is free at this property.

What time is check-in at Hampton Inn & Suites Rochester/Henrietta?

Check-in start time: 4:00 PM; Check-in end time: midnight.

What time is check-out at Hampton Inn & Suites Rochester/Henrietta?

Check-out is at 11:00 AM.

Where is Hampton Inn & Suites Rochester/Henrietta located?

Situated near the airport, this hotel is 0.8 mi (1.3 km) from Marketplace Mall and 2 mi (3.3 km) from Rochester Institute of Technology. Monroe Community College and Tim Hortons Iceplex are also within 2 mi (3 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hampton Inn & Suites Rochester/Henrietta Reviews

9.0

Wonderful

9.0

Cleanliness

8.8

Amenities

9.2

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 640 out of 1005 reviews
Rating 8 - Good. 225 out of 1005 reviews
Rating 6 - Okay. 79 out of 1005 reviews
Rating 4 - Poor. 30 out of 1005 reviews
Rating 2 - Terrible. 31 out of 1005 reviews

Reviews

Verified review

10/10 Excellent

Alice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and pleasant property. Staff was very friendly and efficient.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Tracey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was included and excellent! The hotel was clean and staff friendly. A good experience
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Erina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice front desk when checking in and very dog friendly
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Pedro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Th room was very clean, smells good. The staff was very professional and very kind. The breakfast was great and very fresh. The parking always find free space.
Stayed 4 nights in Aug 2026
Verified review

10/10 Excellent

Marie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk staff was very friendly and helpful. Our room was clean. The pool is nice and so was breakfast. We enjoyed our stay so much that we decided to stay in the same hotel for our ride back home.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Twanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and good breakfast options
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous gym
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good breakfast, clean rooms and very nice staff!
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

christine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean, quiet and had a geeat breakfast
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Young-Eun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and spacious room. Nice free breakfast. Ample parking.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay-- kids used the pool. Staff was very friendly.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very clean and comfortable. Decent coffee and complimentary breakfast better than most places.
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Ravi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything from room cleanliness to breakfast, parking was good. Itvwould have been preferred if there was a locker in the room to store our valuables like passports etc
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Gregg

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean. Great breakfast. Accommodating staff.
Stayed 4 nights in Apr 2026
Verified review

8/10 Good

Alice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very well managed hotel. Staff was friendly and always busy keeping things clean and breakfast area well stocked. Site is convenient and loved the benches overlooking the small pond next door. Room was clean and bed comfortable. Was traveling with my dog and they were very welcoming, even gave her a few treats. Definitely recommend!
Stayed 2 nights in Apr 2026
Verified review

4/10 Poor

Natalie

Disliked: Property conditions & facilities
While we had a good experience with staff the hotel room itself was very dated. There was a small hand towel shoved into a vent above the bed area, dust build up on the AC unit (that wouldn’t come clean after I tried to wipe it down myself), TV didn’t work properly and the pillows were lumpy. Noticed one of the beds also wasn’t a full queen as it didn’t line up with the headboard. I’m not generally one to complain but while we still spent a decent amount of money to stay here for 1 night, the overall amenities in the room were subpar. The cleanliness was fine but some major updates are needed.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

jim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, great staff and awesome free breakfast! One thing I wish they had was a full desk and not just an oval table to work at with a laptop. But that’s not reason not to stay there. I recommend to book here.
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Melissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great spot for a quick stay. Was here to look at colleges. I would suggest getting larger bed sheets to cover the mattress. The pool and the gym area was very clean. The breakfast was ok but they can offer non pork options.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Victoria

Liked: Cleanliness, amenities, property conditions & facilities
Everything was very clean. Breakfast was great. Check-in was a breeze.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Eva

Liked: Cleanliness, staff & service, amenities
Room was spotless and the staff very nice and welcoming.
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities
Newly refinished rooms and friendly staff.
Stayed 2 nights in Nov 2025
Verified review

8/10 Good

Kari

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room. Some staff members stood out as being very friendly and helpful
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Dwight

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Have a desk clerk to require arty of 8 adults and numerous preteens from being so noisy that we could not have a conversation with our granddaughter ( their allergies were so bad that going outside did not help. The hotel would have been better if the toilets were higher and meant for seniors and adults. The staff the first two days and nights were exceptional.they were professional, helpful and very friendly. It is a shame that the third evening ruined the main reason for our trip.
Stayed 3 nights in May 2026
Verified review

8/10 Good

Jeneen

Liked: Cleanliness, property conditions & facilities
Clean room, friendly staff
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms, excellent staff
Stayed 1 night in Sep 2025