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Hampton Inn & Suites Rochester Downtown

Property class: 2.5

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Photo gallery for Hampton Inn & Suites Rochester Downtown

A modern hotel entrance with a blue sign reading "Welcome," a parking area with handicapped parking, and a flagpole with an American flag. - Hampton Inn & Suites Rochester Downtown (Rochester)
Creator video
A conference room with round tables, white tablecloths, and grey chairs. - Hampton Inn & Suites Rochester Downtown (Rochester)
A hotel room with a bed, a desk, a chair, a window with a view, and a patterned carpet. - Hampton Inn & Suites Rochester Downtown (Rochester)
A modern living room with a flat-screen TV, a desk, a standing lamp, a sofa, and a window with a view of greenery. - Hampton Inn & Suites Rochester Downtown (Rochester)
A free breakfast buffet, a free roundtrip airport shuttle, and a bar are just a few of the amenities provided at Hampton Inn & Suites Rochester Downtown. In addition to a 24-hour gym and a restaurant, guests can connect to free in-room WiFi, with speed of 25+ Mbps.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet friendly
  • Free WiFi

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Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Studio Suite, 1 King Bed with Sofa bed, Microwave (Wet bar)

A hotel room with a bed, desk, TV, and a view of the city.

Studio Suite, 1 King Bed with Sofa bed, Microwave (Wet bar)

9.8 out of 10
Exceptional
(6 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed, Mobility Accessible, Microwave (Roll-In Shower)

A modern bathroom with a shower, grab bars, a towel rack, and a small shelf with toiletries.

Studio, 1 King Bed with Sofa bed, Mobility Accessible, Microwave (Roll-In Shower)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed, Accessible, Microwave (Hearing)

A hotel room with a bed, desk, TV, and a view of the city.

Studio, 1 King Bed with Sofa bed, Accessible, Microwave (Hearing)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Microwave

A hotel room with a bed, a desk, a chair, a TV, a window with a view, and a radiator.

Room, 1 King Bed, Microwave

9.6 out of 10
Exceptional
(18 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Mobility Accessible, Microwave (Roll-In Shower)

A modern bathroom with a shower, grab bars, a towel rack, and a small shelf with toiletries.

Room, 1 King Bed, Mobility Accessible, Microwave (Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Hearing Accessible, Microwave (Hearing)

A hotel room with a bed, a desk, a chair, a TV, a window with a view, and a radiator.

Room, 1 King Bed, Hearing Accessible, Microwave (Hearing)

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Microwave (Wet bar)

A hotel room with a large bed, a flat-screen TV mounted on a wooden cabinet, a desk with a chair, and a window with a view of buildings.

Suite, 1 King Bed, Microwave (Wet bar)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, Multiple Beds, Microwave

A compact hotel room with a bunk bed, a desk with a lamp, a radiator, and a window with patterned curtains.

Room, Multiple Beds, Microwave

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Twin Bunk Bed

View all photos for Room, 2 Queen Beds, Microwave

A hotel room with two beds, a TV, a desk, and a window with a city view.

Room, 2 Queen Beds, Microwave

9.6 out of 10
Exceptional
(52 reviews)
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Mobility Accessible, Microwave

A hotel room with a wooden desk, a flat-screen TV, a chair, a microwave, and a framed picture on the wall.

Room, 2 Queen Beds, Mobility Accessible, Microwave

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Mobility Accessible, Microwave (Roll-In Shower)

Room

Room, 2 Queen Beds, Mobility Accessible, Microwave (Roll-In Shower)

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Hearing Accessible, Microwave (Hearing)

A hotel room with two beds, a TV, a desk, and a window with a city view.

Room, 2 Queen Beds, Hearing Accessible, Microwave (Hearing)

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 4
  • 2 Queen Beds

About the neighborhood

Located in Downtown Rochester, a neighborhood in Rochester, Hampton Inn & Suites Rochester Downtown is near the airport and near a train station. Strong and ARTWalk are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Park Avenue and Village Gate. Looking to enjoy an event or a game while in town? See what's happening at Blue Cross Arena or ESL Ballpark. Guests love the hotel's location for the sightseeing. Visit our Rochester travel guide
Map
101 South Union Street, Rochester, NY, 14607

What's nearby

  • A modern building with colorful geometric structures and a sign reading "The Strong".
    Strong
    3 min walk - 0.2 miles
  • A modern building with large windows and a sign reading "Rochester Museum & Science Center".
    Rochester Museum and Science Center
    13 min walk - 0.7 miles
  • Park Avenue
    5 min walk - 0.3 miles
  • Eastman School of Music
    8 min walk - 0.5 miles
  • Rochester Riverside Convention Center
    13 min walk - 0.7 miles

Getting around

  • Rochester Station
    6 min drive
  • Greater Rochester Intl. Airport (ROC)
    13 min drive

Restaurants

  • Dunkin'
    7 min walk
  • Albunn Coffee House
    9 min walk
  • Marshall Street Bar and Grill
    4 min walk
  • Rocco
    4 min walk
  • Brickwood Grill
    5 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free roundtrip airport shuttle from 7:00 AM to 11:00 PM on request
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily
  • A bar/lounge
  • A restaurant

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • Free rollaway/extra bed
  • Indoor pool

Conveniences

  • 24-hour front desk
  • Guidebooks

Guest services

  • Housekeeping (daily)

Accessibility

  • Area rugs in public areas
  • Tile flooring in public areas

More

  • 1 building
  • 5 floors
  • Art Deco architecture
  • Built in 2023
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free rollaway/extra bed
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch smart TV with satellite channels
  • Netflix
  • Streaming services

Food and drink

  • Restaurant dining guides

More

  • Air conditioning
  • Free local calls
  • Free long-distance calls
  • Heating
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75.00 per accommodation, per stay, plus a deposit of USD 75.00 per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 50 lbs per pet)

Children and extra beds

Children are welcome
Free rollaway/extra beds
Cribs (infant beds) are not available

Important information

Optional extras

  • Pet deposit: USD 75.00 per night
  • Pet fee: USD 75.00 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Frequently asked questions

Does Hampton Inn & Suites Rochester Downtown have a pool?

Yes, this property has an indoor pool.

Is Hampton Inn & Suites Rochester Downtown pet-friendly?

Yes, this hotel allows cats and dogs (limit 2 total) with a maximum weight of up to 50 lbs per pet. There's a deposit of USD 75.00 per night and a fee of USD 75.00 per accommodation, per stay. Service animals are exempt from fees.

How much is parking?

Self parking is free at this property.

What time is check-in at Hampton Inn & Suites Rochester Downtown?

Check-in start time: 4:00 PM; Check-in end time: anytime.

What time is check-out at Hampton Inn & Suites Rochester Downtown?

Check-out is at 11:00 AM.

Does Hampton Inn & Suites Rochester Downtown provide a shuttle to the airport?

Yes, there's a free airport shuttle that runs 7:00 AM–11:00 PM on request.

Where is Hampton Inn & Suites Rochester Downtown located?

Located in Downtown Rochester, this hotel is within a 5-minute walk of The Bug Jar and The Strong National Museum of Play. Strong and Manhattan Square Park and Ice Rink are also within 10 minutes. Rochester Station is 23 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hampton Inn & Suites Rochester Downtown Reviews

9.4

Exceptional

9.6

Cleanliness

9.4

Amenities

9.6

Staff & service

9.8

Property conditions & facilities
Rating 10 - Excellent. 604 out of 756 reviews
Rating 8 - Good. 98 out of 756 reviews
Rating 6 - Okay. 34 out of 756 reviews
Rating 4 - Poor. 13 out of 756 reviews
Rating 2 - Terrible. 7 out of 756 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel if you want to go to the children’s museum. Food was great and rooms clean.
Stayed 1 night in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice facility, amazing location, close walking distance to so many areas of downtown Rochester. Would absolutely stay here again.
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was very clean and in great condition. very close to anything you need.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay while visiting the Strong Museum. Lots of stuff to do within walking distance.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great family-friendly hotel. Perfect for visiting the museum of play next to it. Also within walking distance of a few restaurants and a bakery. The staff was friendly and informative. The pool is clean and well maintained.
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The lobby was clean and modern with bright colors. The pool and gym were a nice size. The rooms were nice and the hotel was conveniently located across the strong museum of play.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, spotless, very well maintained and modern rooms with ample space! Breakfast was really good with choices of scones, waffles, bagels, scrambled eggs, hash browns, oatmeal, walnuts and dried fruits (these were real premium touches to the offering!). Right next to the Strong Museum of Play so no need to pay for parking for the museum too!
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is probably the nicest budget hotel I've ever stayed in. The location is great. The hotel is brand new. It was a great stay.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean place and nice rooms.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel to stay in due to its cleanliness, welcoming and friendly staff, amenities and conveniently close to the Strong Museum of Play. I would stay here again and again if I come to Rochester, NY.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location; staff was helpful and allowed for an early check in. Would definitely stay again.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We spent two nights at this hotel. The room was very clean, bright, and spacious. Room service was excellent. There was a nice restaurant/bar with a short menu; the food was very good, though a bit too expensive in my opinion.
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect stay!! Breakfast was great! Staff was great and friendly! Definitely will be staying again!
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed 2 nights, the hotel was very clean, up to date, friendly staff, breakfast was good.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, Kind staff, Good breakfast.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Location was great, and appreciate the free parking! Also a very nice bar and breakfast area.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, excellent location, spacious rooms, staff very helpful, parking available and free. I wish breakfast had more options but it was still good. Thank you, Will be back!
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and we appreciated the shuttle to the airport.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
The staff was very courteous and the room was spotless!
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First night we disappointed without sofa bed for our 3 people.Next morning I went to counter to ask the staff again,the staff found a bun bed room for us,we changed the room.Next morning staff was so helpful and nicely.We appreciate his help.
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Great service and room
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Clean, amazing staff, great location.
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very clean and the room was clean and comfortable. The staff were nice, helpful, and available. The neighborhood where the hotel is located is very artsy and fun.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities
Room and service were exceptional
Stayed 1 night in Jan 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service and clean,staff are friendly.
Stayed 2 nights in Mar 2026