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Hampton Inn & Suites Rochester Downtown

Property class: 2.5

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Photo gallery for Hampton Inn & Suites Rochester Downtown

An outdoor café with tables and chairs, a sofa, and hanging pendant lights. - Hampton Inn & Suites Rochester Downtown (Rochester)
Creator video
A modern lounge area with a fireplace, seating, and a bar. - Hampton Inn & Suites Rochester Downtown (Rochester)
A modern indoor swimming pool with clear glass walls, lounge chairs, and a table with chairs. - Hampton Inn & Suites Rochester Downtown (Rochester)
A modern bar area with a long counter, bar stools, and a large display screen. - Hampton Inn & Suites Rochester Downtown (Rochester)
Located close to Strong, Hampton Inn & Suites Rochester Downtown provides a free breakfast buffet, a free roundtrip airport shuttle, and a bar. In addition to a 24-hour gym and a restaurant, guests can connect to free in-room WiFi, with speed of 25+ Mbps.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Pet friendly
  • Free WiFi

Off-peak, on budget: 30% or more off select hotels in our fall sale

Skip the crowds, keep the savings. AARP members save more after Labor Day. Book by Oct 7, 2026.

Room options

Available filters for rooms
Showing 15 of 15 rooms

View all photos for Studio, 1 King Bed, Refrigerator & Microwave (Wet bar)

A hotel room with a bed, desk, chair, TV, and large windows offering a city view.

Studio, 1 King Bed, Refrigerator & Microwave (Wet bar)

9.8 out of 10
Exceptional
(6 reviews)
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Studio, 1 King Bed, Accessible (Roll-In Shower)

A modern bathroom with a white sink, mirror, and toilet. There is a small green stool with towels and a framed picture on the wall.

Studio, 1 King Bed, Accessible (Roll-In Shower)

  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Studio, 1 King Bed, Accessible (Hearing)

A hotel room with a bed, desk, chair, TV, and large windows offering a city view.

Studio, 1 King Bed, Accessible (Hearing)

  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed, Refrigerator & Microwave

A hotel room with a bed, a desk, a chair, a TV, and a window with a view of buildings and trees.

Room, 1 King Bed, Refrigerator & Microwave

9.6 out of 10
Exceptional
(17 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

A modern bathroom with a white sink, mirror, and toilet. There is a small green stool with towels and a framed picture on the wall.

Room, 1 King Bed, Accessible (Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed, Accessible (Hearing)

A hotel room with a bed, a desk, a chair, a TV, and a window with a view of buildings and trees.

Room, 1 King Bed, Accessible (Hearing)

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 1 King Bed, Refrigerator & Microwave (Wet bar)

A modern hotel room with a grey sofa, a red armchair, a coffee table, a TV, a desk with a chair, and a kitchen area with a microwave.

Suite, 1 King Bed, Refrigerator & Microwave (Wet bar)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, Multiple Beds, Refrigerator & Microwave

A hotel room with a bunk bed, a desk with a computer, a chair, a window with blinds, and a wall-mounted light fixture.

Room, Multiple Beds, Refrigerator & Microwave

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Twin Bunk Bed
  • Free WiFi

View all photos for Room, 2 Queen Beds, Refrigerator & Microwave

A hotel room with two beds, a wooden desk with a flat-screen TV, a chair, a clock, and a framed cityscape picture.

Room, 2 Queen Beds, Refrigerator & Microwave

9.6 out of 10
Exceptional
(51 reviews)
  • City view
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

A modern hotel room with a shower, a bed with two pillows, a desk, and a large window with a city view.

Room, 2 Queen Beds, Accessible, Bathtub

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Room, 2 Queen Beds, Accessible (Roll-In Shower)

A hotel room with two beds, a desk, a chair, a TV, a window with a view, and a wall with colorful decor.

Room, 2 Queen Beds, Accessible (Roll-In Shower)

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

A hotel room with two beds, a wooden desk with a flat-screen TV, a chair, a clock, and a framed cityscape picture.

Room, 2 Queen Beds, Accessible (Hearing)

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

King Studio Suite With Microwave, Fridge And Wet Bar

  • Sleeps 4
  • 1 King Bed
  • Free WiFi

Guest Room With 2 Queen Beds, Mobility Accessible Roll-in Shower

  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

King Room-Hearing Accessible

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

About the neighborhood

Located in Downtown Rochester, a neighborhood in Rochester, Hampton Inn & Suites Rochester Downtown is near the airport and near a train station. Strong and ARTWalk are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Park Avenue and Village Gate. Looking to enjoy an event or a game while in town? See what's happening at Blue Cross Arena or ESL Ballpark. Guests love the hotel's location for the sightseeing. Visit our Rochester travel guide
Map
101 South Union Street, Rochester, NY, 14607

What's nearby

  • A colorful indoor play area with climbing walls, a playhouse, and various toys and games.
    Strong
    3 min walk - 0.2 miles
  • A red-lit structure with a grid pattern, flanked by two tall, cylindrical objects with horizontal lines.
    Rochester Museum and Science Center
    13 min walk - 0.7 miles
  • The Strong National Museum of Play
    2 min walk - 0.1 miles
  • Park Avenue
    5 min walk - 0.3 miles
  • Eastman School of Music
    8 min walk - 0.5 miles

Getting around

  • Rochester Station
    6 min drive
  • Greater Rochester Intl. Airport (ROC)
    13 min drive

Restaurants

  • Dunkin'
    7 min walk
  • Albunn Coffee House
    9 min walk
  • Rocco
    4 min walk
  • The Daily Refresher
    9 min walk
  • Skylark Lounge
    5 min walk

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  • Free WiFi
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8.2 out of 10, Very Good, 945 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free roundtrip airport shuttle from 7:00 AM to 11:00 PM on request
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily
  • A bar/lounge
  • A restaurant

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • Free rollaway/extra bed
  • Indoor pool

Conveniences

  • 24-hour front desk
  • Guidebooks

Guest services

  • Housekeeping (daily)

Accessibility

  • Area rugs in public areas
  • Tile flooring in public areas

More

  • 1 building
  • 5 floors
  • Art Deco architecture
  • Built in 2023
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free rollaway/extra bed
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch smart TV with satellite channels
  • Netflix
  • Streaming services

Food and drink

  • Restaurant dining guides

More

  • Air conditioning
  • Free local calls
  • Free long-distance calls
  • Heating
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75.00 per accommodation, per stay, plus a deposit of USD 75.00 per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 50 lbs per pet)

Children and extra beds

Children are welcome
Free rollaway/extra beds
Cribs (infant beds) are not available

Important information

Optional extras

  • Pet deposit: USD 75.00 per night
  • Pet fee: USD 75.00 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Frequently asked questions

Does Hampton Inn & Suites Rochester Downtown have a pool?

Yes, this property has an indoor pool.

Is Hampton Inn & Suites Rochester Downtown pet-friendly?

Yes, this hotel allows cats and dogs (limit 2 total) with a maximum weight of up to 50 lbs per pet. There's a deposit of USD 75.00 per night and a fee of USD 75.00 per accommodation, per stay. Service animals are exempt from fees.

How much is parking?

Self parking is free at this property.

What time is check-in at Hampton Inn & Suites Rochester Downtown?

Check-in start time: 4:00 PM; Check-in end time: anytime.

What time is check-out at Hampton Inn & Suites Rochester Downtown?

Check-out is at 11:00 AM.

Does Hampton Inn & Suites Rochester Downtown provide a shuttle to the airport?

Yes, there's a free airport shuttle that runs 7:00 AM–11:00 PM on request.

Where is Hampton Inn & Suites Rochester Downtown located?

Located in Downtown Rochester, this hotel is within a 10-minute walk of The Strong National Museum of Play and Strong. Martin Luther King Jr Memorial Park at Manhattan Square and Manhattan Square Park and Ice Rink are also within 10 minutes. Rochester Station is 23 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hampton Inn & Suites Rochester Downtown Reviews

9.4

Exceptional

9.6

Cleanliness

9.4

Amenities

9.6

Staff & service

9.6

Property conditions & facilities
Rating 10 - Excellent. 574 out of 719 reviews
Rating 8 - Good. 95 out of 719 reviews
Rating 6 - Okay. 33 out of 719 reviews
Rating 4 - Poor. 10 out of 719 reviews
Rating 2 - Terrible. 7 out of 719 reviews

Reviews

Verified review

10/10 Excellent

Jerome

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was very clean and in great condition. very close to anything you need.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Kyle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay while visiting the Strong Museum. Lots of stuff to do within walking distance.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The lobby was clean and modern with bright colors. The pool and gym were a nice size. The rooms were nice and the hotel was conveniently located across the strong museum of play.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Bandjar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel to stay in due to its cleanliness, welcoming and friendly staff, amenities and conveniently close to the Strong Museum of Play. I would stay here again and again if I come to Rochester, NY.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Myrra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean place and nice rooms.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location; staff was helpful and allowed for an early check in. Would definitely stay again.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Marta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We spent two nights at this hotel. The room was very clean, bright, and spacious. Room service was excellent. There was a nice restaurant/bar with a short menu; the food was very good, though a bit too expensive in my opinion.
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect stay!! Breakfast was great! Staff was great and friendly! Definitely will be staying again!
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed 2 nights, the hotel was very clean, up to date, friendly staff, breakfast was good.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Hoonjoo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, Kind staff, Good breakfast.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Katerina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, excellent location, spacious rooms, staff very helpful, parking available and free. I wish breakfast had more options but it was still good. Thank you, Will be back!
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Jinghong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First night we disappointed without sofa bed for our 3 people.Next morning I went to counter to ask the staff again,the staff found a bun bed room for us,we changed the room.Next morning staff was so helpful and nicely.We appreciate his help.
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities
Location was great, and appreciate the free parking! Also a very nice bar and breakfast area.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Viloshinie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very friendly. We had two rooms and both were very clean. The decor was very modern. I would definitely stay here again. I called the day before and let the staff know we were celebrating our child's birthday. And the staff all signed a birthday card. It was also laminated which was so sweet. My kid loved it! Thank you so much for a lovely stay!
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and we appreciated the shuttle to the airport.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Leverne

Liked: Cleanliness, staff & service, amenities
The staff was very courteous and the room was spotless!
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very clean and the room was clean and comfortable. The staff were nice, helpful, and available. The neighborhood where the hotel is located is very artsy and fun.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Monte Allen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very short walk to Live Music events at MLK Park and right across the street from the Strong National Museum of Play. I was there for a one night music event. The hotel is bright and comfortable. Very nice King room - comfortable bedding, large TV, coffee & fridge. Exceptionally nice bathroom with walk in shower. For me a huge plus was the bright lighting because Hotel bathrooms can look dingy. Reasonable pricing, free parking and a nice well rounded breakfast made the stay very enjoyable.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Dani

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was just ok. No staff was available to clean tables and one of the trash bins was overflowing. We only stayed one night and didn’t use the amenities but the room was clean and the beds were comfortable!
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Jordan

Liked: Cleanliness, staff & service, amenities
Great service and room
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Jinghong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service and clean,staff are friendly.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Django

Liked: Cleanliness, property conditions & facilities
Room and service were exceptional
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Natasha

Liked: Cleanliness, staff & service, amenities
Clean, amazing staff, great location.
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Max

Liked: Cleanliness, amenities, property conditions & facilities
Staff was nice, room was very clean
Stayed 1 night in Jan 2026
Verified review

8/10 Good

Zarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great pool for little kiddos. Perfect location for visiting the Strong Museum. Very enjoyable breakfast spread. Staff was incredibly friendly.
Stayed 2 nights in Mar 2026