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Courtyard by Marriott Rochester Downtown

Property class: 3

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Photo gallery for Courtyard by Marriott Rochester Downtown

A Courtyard by Marriott hotel with a covered patio area featuring outdoor seating and a fire pit. - Courtyard by Marriott Rochester Downtown (Rochester)
A modern living room with a sectional sofa, a glass coffee table, and a large mirror reflecting the room. - Courtyard by Marriott Rochester Downtown (Rochester)
A modern interior with a wooden floor, shelves stocked with products, and a wall with the word "CRATE". - Courtyard by Marriott Rochester Downtown (Rochester)
A Courtyard by Marriott hotel with a brick facade, outdoor seating area, and landscaped planters. - Courtyard by Marriott Rochester Downtown (Rochester)
A modern lobby with a sectional sofa, a coffee table, and a large cityscape mural. - Courtyard by Marriott Rochester Downtown (Rochester)
A firepit, a coffee shop/cafe, and dry cleaning/laundry services are just a few of the amenities provided at Courtyard by Marriott Rochester Downtown. The on-site restaurant, Bistro, offers breakfast, dinner, light fare, and kids' meals. Free in-room WiFi, with speed of 100+ Mbps (good for 1–2 people or up to 6 devices), is available to all guests, along with a bar and a 24-hour gym.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Air conditioning
  • Breakfast available

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Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Room, 1 King Bed with Sofa bed

A hotel room with a large bed, a desk, a chair, a sofa, and a standing lamp.

Room, 1 King Bed with Sofa bed

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Hearing Accessible

A hotel room with a large bed, a desk, a chair, a sofa, and a standing lamp.

Room, 1 King Bed with Sofa bed, Hearing Accessible

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Hearing Accessible (Roll-in Shower)

A hotel room with a large bed, a desk, a chair, a sofa, and a standing lamp.

Room, 1 King Bed with Sofa bed, Hearing Accessible (Roll-in Shower)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Hearing Accessible (Mobility Accessible with Bathtub)

A hotel room with a large bed, a desk, a chair, a sofa, and a standing lamp.

Room, 1 King Bed with Sofa bed, Hearing Accessible (Mobility Accessible with Bathtub)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds

A hotel room with two beds, a desk, and a chair.

Room, 2 Queen Beds

8.8 out of 10
Excellent
(3 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Hearing Accessible

A hotel room with two beds, a desk, and a chair.

Room, 2 Queen Beds, Hearing Accessible

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Hearing Accessible (Roll-in Shower)

A hotel room with two beds, a desk, and a chair.

Room, 2 Queen Beds, Hearing Accessible (Roll-in Shower)

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom (Dining Area, Living Room)

A hotel room with a dining area, a sofa, a desk, and a TV.

Suite, 1 Bedroom (Dining Area, Living Room)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Hearing Accessible (Mobility Accessible with Bathtub)

A hotel room with a dining area, a sofa, a desk, and a TV.

Suite, 1 Bedroom, Hearing Accessible (Mobility Accessible with Bathtub)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Hearing Accessible (Dining Area, Living Room)

A hotel room with a dining area, a sofa, a desk, and a TV.

Suite, 1 Bedroom, Hearing Accessible (Dining Area, Living Room)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

About the neighborhood

Located in Downtown Rochester, a neighborhood in Rochester, Courtyard by Marriott Rochester Downtown is in the entertainment district and near the airport. Rochester Museum and Science Center and Memorial Art Gallery are cultural highlights, and some of the area's landmarks include Main Street Armory and George Eastman Museum. Looking to enjoy an event or a game while in town? See what's going on at Blue Cross Arena, or consider a night out at The Montage Music Hall. Take time off to check out the health/beauty spa in the area, or get some fresh air with adventures like hiking/biking trails and horse riding nearby. Visit our Rochester travel guide
Map
390 East Avenue, Rochester, NY, 14607

What's nearby

  • A modern building with large windows and a sign reading "Rochester Museum & Science Center".
    Rochester Museum and Science Center
    7 min walk - 0.4 miles
  • A modern building with colorful geometric structures and a sign reading "The Strong".
    Strong
    10 min walk - 0.6 miles
  • A sign for the George Eastman Museum in Dryden Theatre.
    George Eastman Museum
    16 min walk - 0.9 miles
  • Park Avenue
    5 min walk - 0.3 miles
  • Eastman School of Music
    8 min walk - 0.5 miles

Getting around

  • Rochester Station
    2 min drive
  • Greater Rochester Intl. Airport (ROC)
    9 min drive

Restaurants

  • Albunn Coffee House
    2 min walk
  • Ugly Duck Coffee
    6 min walk
  • Pourin Joy
    7 min walk
  • The Daily Refresher
    2 min walk
  • Skylark Lounge
    6 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free covered, secured self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • On-the-go breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; USD 8 to 14 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Bistro

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room crib
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 2 meeting rooms
  • Computer station

Outdoors

  • Firepit
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Handrails in hallways
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height bed
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Stair-free path to entrance
  • Transfer shower
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 2021
  • Double-glazed windows
  • No plastic coffee stirrers
  • Non-plastic coffee stirrers available
  • Smoking not allowed
  • Some LED lighting used
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)

Entertainment

  • 55-inch smart TV with satellite channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating
  • Individually furnished
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Recycling
  • Water-efficient showers
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 20.0 per night
Free cribs are available on request at the property

Property payment types

  • American Express
  • Diners Club
  • Discover
  • JCB International
  • Mastercard
  • Visa

Important information

Optional extras

  • Fee for to-go breakfast: approximately USD 8.00 to 14.00 per person
  • Rollaway bed fee: USD 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Frequently asked questions

Is Courtyard by Marriott Rochester Downtown pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is free at this property.

What time is check-in at Courtyard by Marriott Rochester Downtown?

Check-in start time: 4:00 PM; Check-in end time: anytime.

What time is check-out at Courtyard by Marriott Rochester Downtown?

Check-out is at noon.

Where is Courtyard by Marriott Rochester Downtown located?

Located in Downtown Rochester, this hotel is within a 10-minute walk of Park Avenue, Rochester Museum and Science Center, and Rochester Contemporary Art Center. Memorial Art Gallery and Strasenburgh Planetarium are also within 10 minutes. Rochester Station is 21 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Courtyard by Marriott Rochester Downtown Reviews

9.4

Exceptional

9.6

Cleanliness

9.2

Amenities

9.2

Staff & service

9.6

Property conditions & facilities
Rating 10 - Excellent. 273 out of 349 reviews
Rating 8 - Good. 50 out of 349 reviews
Rating 6 - Okay. 10 out of 349 reviews
Rating 4 - Poor. 4 out of 349 reviews
Rating 2 - Terrible. 12 out of 349 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place. Close to several places in a walking distance. Good restaurants close by as well.
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second stay this year, staff have been consistently friendly and helpful. The room was clean and comfortable.
Stayed 2 nights in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and well maintained. Staff very pleasant. Felt was a bit over priced.
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, nice lobby, tasty breakfast, easy parking. Would happily stay again
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are large and clean. The staff in the bistro is always friendly and super helpful, always willing to make items to special order. We stay frequently to visit family and always have a great experience.
Stayed 4 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the convience of an early check in. Front desk staff was excellent in every manner.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful experience. Friendly staff and great location
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best Marriott Courtyard I've ever stayed in. Beautiful hotel. Clean and beautiful rooms. Wonderful lobby. Staff was incredible.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Booked last minute and was not disappointed. Very clean and nice. The staff were all great! Wish every place we stayed was exactly like this place. Thank you!
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service
It was very comfortable and clean and the staff was very friendly and helpful.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the best check in process I have ever had. It was literally 2 mins. The room was awesome! I will stay here again if in Rochester!
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing experience. Great parking. 10/10 cleanliness.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
First off the lobby smelled amazing. The rooms were spacious, and there was on-site parking. Everyone we encountered was very friendly. There was a gentleman that worked the bar & café area in the evening; He was exceptionally nice and accommodating, one of the best parts of our visit.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Facility was modern and clean, rooms were spacious. They could have had more staff for late night check-ins, but the host was dealing with a difficult guest.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean staff super friendly
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were courteous and helpful across the board. Our room was clean, beds were comfortable. Would definitely return
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the parking area was very secure especially the underground parking. The fitness center was open 24 hours which is fantastic! The facilities were new and clean and the staff were very helpful and kind.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room. Great location
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities
Beautiful room and courteous staff.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
The room was clean and the staff was very friendly
Stayed 5 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
The staff was very courteous, and the room was clean and well-appointed. We had a great visit! Kudos to the bistro staff for making sure all of our coffee needs were met ;-)
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Staff friendly and helpful. Room was fresh, clean, comfortable.
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice modern & clean hotel, and friendly helpful staff.
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Liked: Staff & service, amenities
Great service
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really comfortable, clean, and nicely decorated in a great location!
Stayed 1 night in Jul 2025