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Best Western The Inn At Rochester Airport

Property class: 2.5

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Photo gallery for Best Western The Inn At Rochester Airport

A modern living room with grey sofas, a coffee table, and a patterned wall. - Best Western The Inn At Rochester Airport (Rochester)
A reception area with a modern design, including a counter with nameplates, a welcome sign, and a digital screen displaying the time. - Best Western The Inn At Rochester Airport (Rochester)
A hotel room with a large bed, two bedside tables with lamps, a window with curtains, and a wall with a bamboo pattern. - Best Western The Inn At Rochester Airport (Rochester)
A Best Western hotel with a modern facade, a parking lot with several cars, and a clear sky. - Best Western The Inn At Rochester Airport (Rochester)
A gym with treadmills, elliptical machines, and weight benches. - Best Western The Inn At Rochester Airport (Rochester)
Consider a stay at Best Western The Inn At Rochester Airport and take advantage of free breakfast, a free roundtrip airport shuttle, and a gym. In addition to a 24-hour business center, guests can connect to free in-room WiFi.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym

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Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator

A hotel room with a large bed, a desk with a television, a window with curtains, and a wall with a bamboo pattern.

Standard Room, 1 King Bed, Non Smoking, Refrigerator

7.8 out of 10
Good
(36 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator (Larger Room)

A hotel room with two beds, a desk, a TV, and a window with curtains.

Standard Room, 2 Double Beds, Non Smoking, Refrigerator (Larger Room)

10.0 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 2 Double Beds, Non Smoking, Refrigerator (with Sofabed)

A hotel room with two beds, a wooden headboard, a flat-screen TV, a desk, and a patterned carpet.

Suite, 2 Double Beds, Non Smoking, Refrigerator (with Sofabed)

  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator

A hotel room with a large bed, two bedside tables with lamps, a television, and a window with curtains.

Standard Room, 1 King Bed, Accessible, Refrigerator

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator

A hotel room with two beds, a desk with a TV, and a bathroom door.

Standard Room, 2 Double Beds, Non Smoking, Refrigerator

8.0 out of 10
Very good
(29 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

A hotel room with two beds, a desk, a chair, a lamp, and a window with curtains.

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

7.8 out of 10
Good
(7 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Room, 1 King Bed, Non Smoking, Refrigerator (Living Room;with Sofabed)

A hotel room with a large bed, a desk with a TV, a chair, and a window with curtains.

Executive Room, 1 King Bed, Non Smoking, Refrigerator (Living Room;with Sofabed)

8.0 out of 10
Very good
(3 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator (with Sofabed)

A hotel room with a large bed, a bedside table, a wall-mounted air conditioner, and a window with curtains.

Suite, 1 King Bed, Non Smoking, Refrigerator (with Sofabed)

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

About the neighborhood

Located in Rochester, Best Western The Inn At Rochester Airport is in an area with good airport proximity. Susan B. Anthony House and Pont de Rennes Bridge are local landmarks, and the area's natural beauty can be seen at Lake Ontario and Genesee Valley Greenway State Park. Looking to enjoy an event or a game while in town? See what's happening at ESL Ballpark or Blue Cross Arena. Visit our Rochester travel guide
Map
395 Buell Road, Rochester, NY, 14624

What's nearby

  • A bridge over a waterfall surrounded by lush greenery.
    Genesee River
    3 min drive - 1.4 miles
  • A large building with a central dome and two flagpoles with flags.
    University of Rochester
    6 min drive - 2.5 miles
  • A modern building with colorful geometric structures and a sign reading "The Strong".
    Strong
    16 min drive - 7.7 miles
  • Rochester Institute of Technology
    9 min drive - 4.5 miles
  • Blue Cross Arena
    14 min drive - 7.0 miles

Getting around

  • Rochester Station
    7 min drive
  • Greater Rochester Intl. Airport (ROC)
    2 min drive

Restaurants

  • Starbucks
    3 min drive
  • McDonald's
    3 min drive
  • People's Choice Kitchen
    3 min drive
  • Burger King
    18 min walk
  • KFC
    18 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour free roundtrip airport shuttle on request
  • Free self parking on site
  • Extended parking on site (surcharge)
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free breakfast available
  • Coffee and tea in common areas

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Braille/raised signage
  • Elevator
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 2 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • 2 private bathrooms
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Free weekday newspapers
  • Individually furnished
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per night

Property payment types

  • American Express
  • Diners Club
  • Discover
  • JCB International
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of USD 150 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector and a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 18 years old are not allowed in the fitness facility without adult supervision

Frequently asked questions

Is Best Western The Inn At Rochester Airport pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is free at this property.

What time is check-in at Best Western The Inn At Rochester Airport?

Check-in start time: 3 PM; Check-in end time: 2 AM. Late check-in is available during limited hours.

What time is check-out at Best Western The Inn At Rochester Airport?

Check-out is at 11 AM.

Does Best Western The Inn At Rochester Airport provide a shuttle to the airport?

Yes, there's a free airport shuttle that runs on request.

Where is Best Western The Inn At Rochester Airport located?

Situated near the airport, this hotel is 1.1 mi (1.7 km) from Erie Canal and within 3 mi (5 km) of Genesee Valley Park and University of Rochester. Genesee River and Strong Memorial Hospital are also within 3 mi (5 km).

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Reviews

Best Western The Inn At Rochester Airport Reviews

8.0

Very Good

8.0

Cleanliness

7.4

Amenities

8.2

Staff & service

7.6

Property conditions & facilities
Rating 10 - Excellent. 440 out of 1002 reviews
Rating 8 - Good. 248 out of 1002 reviews
Rating 6 - Okay. 164 out of 1002 reviews
Rating 4 - Poor. 78 out of 1002 reviews
Rating 2 - Terrible. 72 out of 1002 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff friendly helpful Breakfast plenty Guest rooms renovated Would return if ever in area again
Stayed 3 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff!
Stayed 1 night in Sep 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff. Convenient shuttle to the airport. Nice breakfast and good coffee.
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, comfortable, quiet. Everything was incredibly easy and smooth. Jenny at the front desk was genuinely warm and helpful.
Stayed 1 night in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was incredibly helpful and friendly. Airport shuttle was excellent, the complimentary breakfast was awesome.
Stayed 5 nights in Sep 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and comfortable bed. There was an odor in our room and the bathroom needs updating, but clean and inexpensive.
Stayed 4 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice people and clean rooms
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Nice upgrades in recent years. One of the best and cleanest places to stay with no frills, very close to the airport. Very friendly and fast check-in every time. This is my go to spot before early flights.
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Upgraded to a suite complimentary of staff for my stay. Extremely helpful and welcoming staff. Best hotel experience I’ve had as a frequent traveler.
Stayed 3 nights in Sep 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was comfortable and clean as was the bathroom. Parking was convenient and secure, well illuminated. Staff were very friendly and sincerely interested in making your stay enjoyable. Breakfast was typical for a low cost hotel, but still more than adequate, coffee was fresh and hot.
Stayed 3 nights in Sep 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable night after a long day travelling.
Stayed 1 night in Sep 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to airport property is clean and updated
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
staff was very polite. thank you. We will be back in March,
Stayed 1 night in Sep 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was polite, breakfast was pretty good, clean rooms.
Stayed 2 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a very good choice for an overnight with a very early departure
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed overnight before an early morning flight, parking my car there and using the shuttle to and from the airport. Everything was perfect!
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean room and the staff was very helpful
Stayed 1 night in Jun 2026
Verified review

2/10 Terrible

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Very kind and helpful staff. However, one of the dirtiest hotels I have stayed in. The entire place felt grimy and was terribly under maintained. The room smelled. The fitness center felt like a biohazard — it seemed so dirty and decrepid. Might as well remove the fitness center from operation.
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient. By airport. Shuttle ride to airport.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was very easy and the staff was great the room was cleaned
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly and the room was well kept and comfortable. Thank you!
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was everything they advertised themselves to be. They were efficient, attentive and the staff was friendly and polite.
Stayed 1 night in Jun 2026
Verified review

6/10 Okay

Disliked: Property conditions & facilities
The check-in was fast. The hotel felt dark, old, and outdated. The room was generally tidy but the curtains were visibly dirty and the bathtub had stubborn stains throughout. I was only a night and was quiet and the price was ok with complimentary breakfast.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a very late arrival, then an early flight. Staff on call gave me a ride both ways, very convenient. No frill, clean room.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and great location.
Stayed 2 nights in Feb 2026