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Holiday Inn Express & Suites Roanoke – Civic Center by IHG

Property class: 2.5

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Photo gallery for Holiday Inn Express & Suites Roanoke – Civic Center by IHG

An outdoor patio with brick flooring, a fire pit, and outdoor seating. - Holiday Inn Express & Suites Roanoke – Civic Center by IHG (Roanoke)
An indoor swimming pool with clear water, a diving board, and lounge chairs. - Holiday Inn Express & Suites Roanoke – Civic Center by IHG (Roanoke)
A hotel room with two beds, a desk, a television, and a refrigerator. - Holiday Inn Express & Suites Roanoke – Civic Center by IHG (Roanoke)
A coffee station with two coffee machines and a variety of coffee pods and cups. - Holiday Inn Express & Suites Roanoke – Civic Center by IHG (Roanoke)
A conference room with tables, chairs, and water bottles. - Holiday Inn Express & Suites Roanoke – Civic Center by IHG (Roanoke)
At Holiday Inn Express & Suites Roanoke – Civic Center by IHG, you can look forward to free to-go breakfast, a firepit, and laundry facilities. Stay connected with free in-room WiFi, and guests can find other amenities such as a 24-hour gym and a 24-hour business center.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning

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Skip the crowds, keep the savings. AARP members save more after Labor Day. Book by Oct 7, 2026.

Room options

Available filters for rooms
Showing 17 of 17 rooms

View all photos for Room (Speciality)

A hotel room with two beds, a desk, a TV, and a large window.

Room (Speciality)

  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed
  • Free wired internet

View all photos for Standard Room

A bed with white bedding and pillows against a textured wall.

Standard Room

10.0 out of 10
Exceptional
(2 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed
  • Free wired internet

View all photos for Standard Room, 1 King Bed (Extra Floor Space)

A hotel room with a large bed, a nightstand with a clock, a wall-mounted lamp, and a view of trees through a window.

Standard Room, 1 King Bed (Extra Floor Space)

8.6 out of 10
Excellent
(8 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Standard Room, 1 King Bed

A hotel room with a large bed, a nightstand with a clock, a wall-mounted lamp, and a view of trees through a window.

Standard Room, 1 King Bed

9.8 out of 10
Exceptional
(51 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Standard Room, 2 Queen Beds

A hotel room with two beds, a desk, a TV, and a window with a view.

Standard Room, 2 Queen Beds

9.6 out of 10
Exceptional
(114 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for Standard Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

A bathroom with a bathtub, grab bars, a showerhead, and a towel rack.

Standard Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

9.6 out of 10
Exceptional
(4 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for Standard Room, 2 Queen Beds, Accessible (Communication Accessible)

A hotel room with two beds, a desk, a TV, and a window with a view.

Standard Room, 2 Queen Beds, Accessible (Communication Accessible)

9.6 out of 10
Exceptional
(17 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for Suite, 2 Queen Beds

A hotel room with two beds, a nightstand, a lamp, and a window with a view.

Suite, 2 Queen Beds

10.0 out of 10
Exceptional
(13 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds
  • Free wired internet

View all photos for Standard Room, 1 King Bed with Sofa bed

A modern hotel room with a large bed, bedside lamps, a wooden headboard, a desk with a telephone, and a wardrobe.

Standard Room, 1 King Bed with Sofa bed

  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free wired internet

View all photos for Standard Room, 1 King Bed, Accessible (Communication Accessible)

A hotel room with a large bed, a nightstand with a clock, a wall-mounted lamp, and a view of trees through a window.

Standard Room, 1 King Bed, Accessible (Communication Accessible)

9.2 out of 10
Wonderful
(23 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower, Extra Floor Space)

A hotel room with a large bed, a nightstand with a clock, a wall-mounted lamp, and a view of trees through a window.

Room, 1 King Bed, Accessible (Roll-In Shower, Extra Floor Space)

10.0 out of 10
Exceptional
(1 review)
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Room, 1 King Bed, Accessible (Communication, Extra Floor Space)

A hotel room with a large bed, a nightstand with a clock, a wall-mounted lamp, and a view of trees through a window.

Room, 1 King Bed, Accessible (Communication, Extra Floor Space)

8.0 out of 10
Very good
(1 review)
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

A hotel room with a large bed, a nightstand with a clock, a wall-mounted lamp, and a view of trees through a window.

Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Suite, 1 King Bed, Accessible (Mobility, Roll-In Shower)

A modern hotel room with a large bed, bedside lamps, a wooden headboard, a desk with a telephone, and a wardrobe.

Suite, 1 King Bed, Accessible (Mobility, Roll-In Shower)

  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free wired internet

View all photos for Suite, 1 King Bed with Sofa bed, Accessible (Communications Accessible )

A modern hotel room with a large bed, bedside lamps, a wooden headboard, a desk with a telephone, and a wardrobe.

Suite, 1 King Bed with Sofa bed, Accessible (Communications Accessible )

  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free wired internet

View all photos for Suite, 2 Queen Beds, Accessible (Comm, Mobil, Accessible Tub)

A bathroom with a bathtub, grab bars, a showerhead, and a towel rack.

Suite, 2 Queen Beds, Accessible (Comm, Mobil, Accessible Tub)

  • 35 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds
  • Free wired internet

View all photos for Suite, 2 Queen Beds, Accessible (Communications Accessible )

A hotel room with two beds, a nightstand, a lamp, and a window with a view.

Suite, 2 Queen Beds, Accessible (Communications Accessible )

  • 35 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds
  • Free wired internet

About the neighborhood

Located in Williamson Road, a neighborhood in Roanoke, Holiday Inn Express & Suites Roanoke – Civic Center by IHG is near the airport and near a train station. O. Winston Link & Roanoke History Museum and City Market Building are cultural highlights, and travelers looking to shop may want to visit Valley View Mall and Bennington Place Shopping Center. Hopkins Planetarium and Science Museum of Western Virginia are also worth visiting. Take time off to check out the winery tours in the area, or get some fresh air with adventures like mountain biking, horse riding, and hiking/biking trails nearby. Visit our Roanoke travel guide
Map
1303 Williamson Road, Roanoke, VA, 24016

What's nearby

  • A church interior with a high vaulted ceiling, arched windows, and a central aisle leading to an altar.
    St. Andrews Catholic Church
    15 min walk - 0.9 miles
  • Colorful, striped fabric installations inside a building with a glass ceiling.
    Taubman Museum of Art
    2 min drive - 0.9 miles
  • A historic brick building with a large entrance and a sign reading "Miss Virginia."
    Center in the Square
    3 min drive - 1.1 miles
  • Berglund Center
    8 min walk - 0.4 miles
  • Roanoke Visitor Center
    18 min walk - 1.0 mile

Getting around

  • Roanoke Station
    7 min drive
  • Roanoke Regional Airport (ROA)
    13 min drive

Restaurants

  • McDonald's
    7 min walk
  • Viet Sub
    3 min walk
  • Little Caesars Pizza
    16 min walk
  • Bethlehem-Restaurant-Grocery
    8 min walk
  • Wendy's
    4 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 10:00 AM
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Bicycle tours
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 2 meeting rooms
  • 24-hour business center
  • Computer station
  • Coworking space

Outdoors

  • Firepit
  • In the mountains
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Lever door handles
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Banquet hall
  • Built in 2020
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch smart TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Microwave

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 3:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
This property enforces quiet hours from 10:00 PM to 6:00 AM
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

  • American Express
  • Diners Club
  • Discover
  • JCB International
  • Mastercard
  • Visa

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Only bookings from non-local guests are accepted; guests whose residence is within 65 mi (104.60 km) of the property will not be allowed to check in
Parties and events (including family gatherings, weddings and other events) are allowed on site
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Alcohol is not served at this property
Children under 17 years old are not allowed in the swimming pool or fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Holiday Inn Express & Suites Roanoke – Civic Center by IHG have a pool?

Yes, this property has an indoor pool.

Is Holiday Inn Express & Suites Roanoke – Civic Center by IHG pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is free at this property.

What time is check-in at Holiday Inn Express & Suites Roanoke – Civic Center by IHG?

Check-in start time: 3:00 PM; Check-in end time: 3:00 AM. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Holiday Inn Express & Suites Roanoke – Civic Center by IHG?

Check-out is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Where is Holiday Inn Express & Suites Roanoke – Civic Center by IHG located?

Located in Williamson Road, this hotel is within 1 mi (2 km) of Berglund Center, O. Winston Link & Roanoke History Museum, and Roanoke Visitor Center. St. Andrews Catholic Church and Taubman Museum of Art are also within 1 mi (2 km). Roanoke Station is 22 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Holiday Inn Express & Suites Roanoke – Civic Center by IHG Reviews

9.2

Wonderful

9.6

Cleanliness

9.2

Amenities

9.4

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 763 out of 1008 reviews
Rating 8 - Good. 161 out of 1008 reviews
Rating 6 - Okay. 28 out of 1008 reviews
Rating 4 - Poor. 19 out of 1008 reviews
Rating 2 - Terrible. 37 out of 1008 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room✅️ Excellent & Helpful Staff✅️ Highly recommend
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Recently remodeled, staff friendly, breakfast
Stayed 1 night in Sep 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Everything was wonderful, the place was very clean. It was a good stay.
Stayed 2 nights in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean but the staff was rude at first but improved throughout the stay. The breakfast was excellent and breakfast staff were very attentive!. Parking was excellent. The decor was excellent!
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very clean. Everything worked properly. Staff were helpful and welcoming. Coffee was great and always available. Parking is very tight as there are limited areas.
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and clean place/rooms, polite people. The hotel is a little off highway 81, not too bad though.
Stayed 1 night in Jul 2026
Verified review

6/10 Okay

Not as clean as a hotel room normally is on arrival. TV sound did not work throughout all the hotel rooms. Kind of a bummer when you want to listen to the TV. Skipped he breakfast bar as the food looked like it had been sitting out for some time. Normally I love Holiday Inn.
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you very much for a fantastic stay - pristine room, and courteous, friendly, helpful staff.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and quiet, loved having breakfast ready and waiting each morning. Good coffee was available 24hrs too!
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome staff. Very clean great breakfast
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean. It was an excellent breakfast-so much to chooce from. Accessible parking. It was a great stay. Would come back again.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay! Hotel is new and everything is spotless. Beds are so comfortable. Highly recommend!
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beds were great. Shower was great. Suite was a nice size. Breakfast was good. It is a bit difficult to find but worth it!
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was especially excellent, and the entire hotel was very clean. The amenities included everything we needed, and the bedding was clean and very comfortable.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Upon arrival we were greeted by a very friendly and helpful front desk attendant. Our room was clean and quiet and the beds and pillows were very comfortable. The breakfast area was well attended, clean and stocked full of meats, eggs, a selection of cereals and bakery items and a fresh made pancake service. I would highly recommend this location for the quality stay and pricing.
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Excellent breakfast. Helpful, friendly staff. Convenient parking. Bathroom towels and washcloths very thin. Need to be replaced. Key reader in one elevator broken. One computer in lobby business area broken.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Staff great rooms clean and fresh
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Check-in/check-out was easy and the staff helpful. The room was the perfect size for our family and the beds were comfortable. There were plenty of towels and the room was clean and everything in perfect working order. The breakfast was awesome. We loved the fresh pancake maker and full size yogurt cups. WiFi was available but we were not able to connect using the info on the card. We had to call the front desk. The left-hand elevator needs a little adjustment on decel/stop. Overall a great stay!
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, wonderful service, amazing location!
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, clean, place and extremely friendly would definitely recommend as a place to stay.
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities
Pleasant staff, nice room and hot breakfast made the stay enjoyable.
Stayed 5 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
The staff was friendly and the room was nice and clean.
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, good staff, free and safety parking, free Breakfast. I will live in next time. Good experience.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
The hotel is very clean and staff are very friendly and helpful.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
The front desk staff were very nice. Room was clean. Very close to event center and shares parking lot with both Dunkin Donuts and Starbucks.
Stayed 2 nights in Mar 2026