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Quetzal

Property class: 1

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Photo gallery for Quetzal

Interior - Quetzal (Riyadh)
A spacious lobby with a black and white marble floor, modern ceiling design, and glass walls. - Quetzal (Riyadh)
A staircase with illuminated steps and metal railings, leading to an upper level. - Quetzal (Riyadh)
A lobby with a modern chandelier, comfortable seating, and large screens displaying content. - Quetzal (Riyadh)
A modern hotel with a reflective glass facade, a prominent entrance with a curved overhang, and a visible sign indicating the hotel name. - Quetzal (Riyadh)
Take advantage of a garden, dry cleaning/laundry services, and a 24-hour gym at Quetzal. Indulge in some rest and relaxation at Quetzal, the onsite spa. In addition to conference space and a steam room, guests can connect to free in-room WiFi.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym

Room options

Available filters for rooms
Showing 5 of 5 rooms

Economy Room

  • City view
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Apartment, 1 Bedroom

A hotel room with a large bed, two bedside lamps, a wooden nightstand, a chair, and a wall with two framed pictures.

Apartment, 1 Bedroom

10.0 out of 10
Exceptional
(6 reviews)
  • City view
  • 45 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Family Apartment, 2 Bedrooms

A hotel room with a large bed, two bedside lamps, a wooden nightstand, a chair, and a wall with two framed pictures.

Family Apartment, 2 Bedrooms

  • City view
  • 90 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

Standard Double Room

  • City view
  • 27 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

Standard Double Room

  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

About the neighborhood

Ash Shuhada, a neighborhood in Riyadh, is home to Quetzal. The Boulevard Riyadh and Al Batha Market are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Riyadh Front Exhibition & Convention Center. World Sights Park and Riyadh Zoo are also worth visiting. Visit our Riyadh travel guide
Map
Granada al Doha Street, Riyadh, Riyadh Province, 1135

What's nearby

  • A metal platter with various dishes including hummus, salads, and grilled meat.
    Granada Mall
    14 min walk - 0.8 miles
  • Shuhada Park
    9 min walk - 0.5 miles
  • Granada Business Park
    15 min walk - 0.9 miles
  • Riyadh International Convention and Exhibition Center
    6 min drive - 3.9 miles
  • Riyadh Front Exhibition & Convention Center
    7 min drive - 5.2 miles

Getting around

  • Granadia Station
    9 min walk
  • Riyadh Station
    18 min drive
  • King Khaled Intl. Airport (RUH)
    21 min drive

Restaurants

  • مكث
    7 min walk
  • مقهى أندرينا
    8 min walk
  • Thawa Cafe
    5 min walk
  • Lama Tea | شاهي لمة
    7 min walk
  • The Door
    7 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • 24-hour roundtrip airport shuttle (surcharge)
  • Free self parking on site

Things to do

  • 24-hour gym
  • 24-hour pool access
  • 4 indoor pools
  • Full-service spa
  • Sauna
  • Steam room

Family friendly

  • 4 indoor pools
  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 15 meeting rooms
  • 549 square feet of conference space

Outdoors

  • Garden

Full-service spa

  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • Smoking not allowed

Room amenities

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Free bottled water
  • Refrigerator
  • Stovetop

More

  • Air conditioning
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM
Minimum check-in age: 18

Check-out

Check-out before 3:00 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

  • American Express
  • Mastercard
  • Visa

Important information

Optional extras

  • Airport shuttle fee: SAR 100 per vehicle (one-way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 10006843

We should mention

Couples wishing to share a room must provide proof of marriage
24-hour pool access

Property class

This property has received its official star rating from Saudi Ministry of Tourism.

Frequently asked questions

Does Quetzal have a pool?

Yes, this property has 4 Indoor pools. Pool access is available 24 hours a day.

Is Quetzal pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property; nearby parking is also free.

What time is check-in at Quetzal?

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM. After-hours check-in is not available.

What time is check-out at Quetzal?

Check-out is at 3:00 PM.

Does Quetzal provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of SAR 100 per vehicle applies.

Where is Quetzal located?

Located in Ash Shuhada, this spa hotel is within a 10-minute walk of Mouwasat Hospital and Shuhada Park. Granada Business Park and Granada Mall are also within 15 minutes. Granadia Station is 9 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Quetzal Reviews

8.4

Very Good

8.4

Cleanliness

8.6

Location

8.4

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 20 out of 42 reviews
Rating 8 - Good. 17 out of 42 reviews
Rating 6 - Okay. 1 out of 42 reviews
Rating 4 - Poor. 0 out of 42 reviews
Rating 2 - Terrible. 4 out of 42 reviews

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
It was fine for a one night stay
Stayed 1 night in Mar 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, room comfort

Quiet and convenient

Quiet and convenient. 10 minutes to the Granada mall. Some maintenance required. I will be back.
Stayed 6 nights in Jan 2023
Verified review

8/10 Good

Liked: Staff & service, property conditions & facilities
The bed is not comfortable.
Stayed 4 nights in Jan 2023
Verified review

8/10 Good

Liked: Staff & service, property conditions & facilities, room comfort
كانت جيدة وفندق جميل
Stayed 2 nights in Oct 2021
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Disliked: Room comfort

نعم

لا
Stayed 1 night in Apr 2021
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente hotel y buen servicio , el personal esta muy atento
Stayed 2 nights in Jan 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
الفندق جديد وجميل بس عيبه شبگة موبايلي داخل الغرف سيئه جداً .. بس اللي ريحني الواي فاي ممتاز
Stayed 1 night in Dec 2019
Verified review

6/10 Okay

Liked: Cleanliness
New hotel with large and comfortable flats. Cafe and reception area is nice but would benefit from having more trained staff. Amenities (pool, gym, spa) could be very nice if there was dedicated staff to this space and also more equipment in the gym. The hotel is located quite close (10min walk) from Granada mall.
Stayed 3 nights in Nov 2019
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities
very bad & unclean in general
Stayed 2 nights in Nov 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Airport layover with fun

Service was super helpful and very friendly. Great location for shopping, restaurants, and transport. It is also a good airport layover as I used it.
Stayed 1 night in Sep 2019
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not recommended at all

Worst experience ever and was insulting when I checked in and was given an upgraded room, then after one hour I was asked to leave for a lower one as the hotel changed their mind about the upgrade. This never happened to me in my life and I travel a lot. Very unprofessional and when I talked to the duty manager, he apologied and told me he cannot do anything about it. Then I talked to the manager the next day who kept promising he will follow up and promised that I will be something back to make me satisfied, but never happened although he escalated it to the owner as per what he told me. It seems that the owner was to busy to follow up or doesn't care if they lose a loyal customer who stayed in the hotel several times before.
Stayed 3 nights in Jul 2019
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worst experience ever!

Worst experience ever and was insulting when I checked in and was given an upgraded room, then after one hour I was asked to leave for a lower one as the hotel changed their mind about the upgrade. This never happened to me in my life and I travel a lot. Very unprofessional and when I talked to the duty manager, he apologied and told me he cannot do anything about it. Then I talked to the manager the next day who kept promising he will follow up and promised that I will be something back to make me satisfied, but never happened although he escalated it to the owner as per what he told me. It seems that the owner was to busy to follow up or doesn't care if they lose a loyal customer who stayed in the hotel several times before.
Stayed 4 nights in Jul 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Their pool and sauna plus steam bath. Love the shower also it has different modes😂
Stayed 2 nights in Mar 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
زجاج الحمام شفاف ولا يحجب ماخلفه ايضاً نظافة المفارش الاضافية غير نظيفة وبها رائحة
Stayed 3 nights in Mar 2019
Verified review

10/10 Excellent

Liked: Staff & service
الشقق الفندقيه موقعها حلو والمبنئ جديد واللوبي جميل لاكن هناك مشكلللللله في الحمام اثناء الاستحمام المياه تطفو فوق الارضيه ويخرج روائح مجاري كريهه جدا وابلغتهم بذلك واصلحوها ولاكن رجعت كما كانت
Stayed 2 nights in Jan 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ممتازه نوعا ما
Stayed 1 night in Jan 2019
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Verified review

10/10 Excellent

Stayed 10 nights in Nov 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 10 nights in Sep 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 10 nights in Jun 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 10 nights in Jun 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 10 nights in Oct 2021
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 1 night in May 2021