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Mercure RJ Nova Iguaçu Hotel

Property class: 3.5

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Photo gallery for Mercure RJ Nova Iguaçu Hotel

A swimming pool with lounge chairs and umbrellas, surrounded by a tiled deck and a palm tree. - Mercure RJ Nova Iguaçu Hotel (Nova Iguaçu)
A modern building with a prominent Mercure sign, large windows, and a clear sky. - Mercure RJ Nova Iguaçu Hotel (Nova Iguaçu)
A modern reception area with a wooden reception desk, black seating, and a large potted plant. - Mercure RJ Nova Iguaçu Hotel (Nova Iguaçu)
A Mercure hotel sign with a reception area and a welcome sign. - Mercure RJ Nova Iguaçu Hotel (Nova Iguaçu)
A buffet with various food items including fruits, cheeses, and meats. - Mercure RJ Nova Iguaçu Hotel (Nova Iguaçu)
Take advantage of a garden, an arcade/game room, and laundry facilities at Mercure RJ Nova Iguaçu Hotel. For some rest and relaxation, visit the sauna or the steam room. The on-site restaurant offers breakfast, lunch, and dinner. Enjoy the gym, as well as activities like racquetball/squash. Stay connected with free WiFi in public areas, and guests can find other amenities such as a bar and a 24-hour business center.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Pet friendly
  • Air conditioning
  • Breakfast available

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Classic Room, 1 Double Bed

A hotel room with a bed, a TV mounted on the wall, a window with sheer curtains, and a wall mural of a forest.

Classic Room, 1 Double Bed

7.8 out of 10
Good
(7 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Twin Room, 2 Twin Beds

A hotel room with two beds, a desk with a laptop, a shower, and a wall with a forest mural.

Classic Twin Room, 2 Twin Beds

8.8 out of 10
Excellent
(3 reviews)
  • 30 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | Minibar, in-room safe, desk, iron/ironing board

Standard Room, 1 Queen Bed

8.6 out of 10
Excellent
(9 reviews)
  • Sleeps 2
  • 1 Queen Bed

About the neighborhood

Located in Nova Iguacu Centro neighborhood, Mercure RJ Nova Iguaçu Hotel is connected to the convention center. Christ the Redeemer is a notable landmark, and the area's natural beauty can be seen at Quinta da Boa Vista and Sugar Loaf Mountain. Check out an event or a game at Maracanã Stadium, and consider making time for Rio de Janeiro Botanical Garden, a top attraction not to be missed. Visit our Nova Iguaçu travel guide
Map
Avenida Doutor Mario Guimaraes 520, Nova Iguaçu, RJ, 26255-230

What's nearby

  • A large, empty stadium with blue and yellow seats and a green field.
    Maracanã Stadium
    39 min drive - 25.2 miles
  • A beach with a road running parallel to it, palm trees, and buildings in the background.
    Copacabana Beach
    48 min drive - 30.3 miles
  • A cable car system, a large rock formation, and a coastal view.
    Sugar Loaf Mountain
    49 min drive - 29.9 miles
  • A coastal cityscape with a beach, water reflections, and a hill in the background.
    Copacabana Fort
    49 min drive - 33.1 miles
  • TopShopping Nova Iguaçu
    11 min walk - 0.6 miles

Getting around

  • Nova Iguacu Station
    10 min walk
  • Rio de Janeiro International Airport (GIG)
    42 min drive

Restaurants

  • McDonald's
    4 min walk
  • Xandão Grill
    4 min walk
  • Etnias
    1 min walk
  • Vikings
    4 min walk
  • Food Truck
    2 min walk

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Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Covered valet parking on site (BRL 38 per night)

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends; BRL 49.39 for adults and BRL 49.39 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Gym
  • Outdoor pool
  • Racquetball/squash
  • Sauna
  • Steam room

Family friendly

  • Arcade/game room
  • In-room crib
  • Laundry facilities
  • Lifeguards on site
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Porter/bellhop
  • Wedding services

Business services

  • 24-hour business center
  • 8 meeting rooms
  • Conference center (5,274 square feet of space)

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 13 floors
  • At least 80% organic food
  • Banquet hall
  • Built in 2012
  • Comprehensive food waste policy
  • Humane treatment of captive wild animals
  • Lifeguards
  • Local artist showcase
  • Locally sourced food prioritized
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LED TV

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of BRL 73.50 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 33 lbs per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls and litter boxes are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately BRL 49.39 for adults and BRL 49.39 for children
  • Covered valet parking fee: BRL 38 per night
  • Pet fee: BRL 73.50 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.
Pool access available from 10:00 AM to 6:00 PM
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Mercure RJ Nova Iguaçu Hotel have a pool?

Yes, this property has an outdoor pool. Pool access is from 10:00 AM–6:00 PM.

Is Mercure RJ Nova Iguaçu Hotel pet-friendly?

Yes, Mercure RJ Nova Iguaçu Hotel allows cats and dogs (limit 1 total) with a maximum weight of up to 33 lbs per pet. There's a fee of BRL 73.50 per pet, per night. Service animals are exempt from fees.

How much is parking?

Valet parking is available for BRL 38 per night.

What time is check-in at Mercure RJ Nova Iguaçu Hotel?

Check-in begins at 3:00 PM. A fee applies for early check-in (subject to availability).

What time is check-out at Mercure RJ Nova Iguaçu Hotel?

Check-out is at noon. Late check-out is available for a fee.

Where is Mercure RJ Nova Iguaçu Hotel located?

Located in Nova Iguacu Centro, this hotel is within 32 mi (52 km) of Quinta da Boa Vista, Maracanã Stadium, and Rio de Janeiro Botanical Garden. Sugar Loaf Mountain and Copacabana Fort are also within 32 mi (52 km). Nova Iguacu Station is 10 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Mercure RJ Nova Iguaçu Hotel Reviews

8.6

Excellent

8.6

Cleanliness

7.6

Location

8.6

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 307 out of 559 reviews
Rating 8 - Good. 144 out of 559 reviews
Rating 6 - Okay. 60 out of 559 reviews
Rating 4 - Poor. 26 out of 559 reviews
Rating 2 - Terrible. 22 out of 559 reviews

Reviews

Verified review

10/10 Excellent

Anthony D

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Without a doubt the best hotel in Nova Iguacu. The staff are very polite and professional
Stayed 3 nights in Sep 2024
Verified review

10/10 Excellent

Kibwe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

. VERY ENJOYABLE MANY AMENITIES

I had a very good time. The restaurant has a new menu but as usual the dining staff and the reception people are very nice.
Stayed 3 nights in May 2025
Verified review

8/10 Good

Kibwe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel has a wonderful staff. You have some pretty decent restaurants and the mall is about a 15 minute walk away.
Stayed 7 nights in Jul 2024
Verified review

10/10 Excellent

Anthony D

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The excellent staff
Stayed 4 nights in Aug 2024
Verified review

8/10 Good

Kibwe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

OVERALL GOOD 2ND FAVORITE

The restaurant reception and the staff in general were great. The only drawback was the cleaning ladies who forgot to stop by some of the days during the week. When they did stop by they were very polite but rushed. When they did stop by to clean they cleaned. This is the reason why I gave it a very good instead of excellent! The gym and pool are great and for the moment the best I've seen in the places that I stayed in Rio.
Stayed 7 nights in Nov 2023
Verified review

8/10 Good

Hugo Dantas de

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property has a good location, but it is a very busy street and it doesn't have a good noise isolation. So, it was hard to sleep and the noise around starts early (5am) with local traffic and train (it is beside a train station). Staff if very kind. I had problems with wireless internet and they worked to give me a cabled internet to work. They are very committed with user experience, I liked that. Many restaurants and local stores makes it very accessible place.
Stayed 8 nights in Jul 2026
Verified review

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stay here on every trip to Brazil. Love the property and love the friendly staff
Stayed 4 nights in Jul 2025
Verified review

10/10 Excellent

Anthony D

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property. Love this hotel
Stayed 2 nights in Aug 2024
Verified review

10/10 Excellent

Kibwe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is really wonderful.
Stayed 6 nights in Mar 2024
Verified review

10/10 Excellent

Anthony D

Liked: Amenities, property conditions & facilities
Love the property! 5 stars
Stayed 4 nights in Dec 2024
Verified review

8/10 Good

Kibwe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

NICE HOTEL NICE FACILITIES

I really enjoyed my stay here and I am impressed with the swimming pool facilities along with the sauna and steam room. They have a big exercise room or weight room and I think anyone would appreciate that especially since we're talking about within a hotel.
Stayed 14 nights in Dec 2022
Verified review

6/10 Okay

Sandra

Liked: Staff & service
Convenable
Stayed 6 nights in Feb 2023
Verified review

10/10 Excellent

Oliver

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed at this hotel for 8 nights. Having worked in the airline and travel industry for 20 years I have been around the world and stayed in many different types of properties at many different types of price levels and I loved this property. The front desk staff was absolutely wonderful and helpful - especially Marcelly and her and I were able to communicate well, even with my limited Portuguese - they all tried to communicate with me and accommodate any of my needs. I loved the restaurant connected to the hotel and it’s staff - such speedy, fantastic service and amazing pizza!
Stayed 1 night in Dec 2022
Verified review

8/10 Good

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ok
Stayed 2 nights in Nov 2023
Verified review

2/10 Terrible

Juanae Markita

Disliked: Cleanliness, amenities, property conditions & facilities
The property is run down. But worse than that, the room we were given was dirty, mold on the floor boards and mildew in the shower. We intended to ask for housekeeping to come and clean it. But after attempting to use the toilet we learnt that there was an issue with flushing. There was no one on site to fix the issue so we were moved to another room. Then - wait for it - when we turned on the sink in the new room, the water leaked out of the pipes all onto the floor. The next morning we booked another hotel and left. We were offered no refund or any other kind of compensation. They said since we booked through Expedia we could not recieve any refund for the nights we did not stay. Save your self the trouble and don’t even consider this place.
Mold and grime in shower
Mold and dirt on floor boards
Stayed 5 nights in Nov 2025
Verified review

8/10 Good

Verified traveler

Liked: Staff & service, room comfort

Decent but need some improvement.

Front desk staff was superb and friendly. Housekeeping was rude kept knocking on door louder and louder for over 15 minutes after ignoring it and obviously the room was locked from inside, since they tried to opened and couldn’t. One time it was cleaned but only changed the garbage bag, and gave 2 towels. And made a super sloppy bed, almost as messy as I left. Although I left message upon check in with front desk, to please do not disturb or call due to a surgery I had, that I must not be undisturbed. Someone, kept calling and knocking until I got up and disconnected the phone and open the door just to ask the same thing again. Pool looked gross lot of dirt in the water, rooms have no bedskirts with box spring showing, it looked very unfinished and sloppy. Bed was comfortable, clean crispy sheets, but cheap mattress, only 2 shower towels and one face left in bathroom. No coffee maker, or iron in room, no free coffee or water on lobby. Super basic hotel… But safe nice looking, in a good location for the town, specially if you are on foot during daytime…
Stayed 2 nights in Jul 2022
Verified review

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ótima
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, property conditions & facilities
Foi ótima
Stayed 2 nights in Apr 2026
Verified review

4/10 Poor

Marc

Disliked: Cleanliness, amenities, property conditions & facilities
L’internet est ridiculement faible aucun réseau à la piscine..le seul endroit potable est à la réception si ce n’est pas trop occupé
Stayed 1 night in Feb 2026
Verified review

4/10 Poor

ROSENDO

Hotel descuidado em geral
Stayed 2 nights in Feb 2026
Verified review

8/10 Good

Felipe

Liked: Cleanliness, staff & service, amenities
Localização muito boa, quarto muito limpo.
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Marcelo

Liked: Cleanliness, staff & service, amenities
Limpo e de bom tamanho
Stayed 1 night in Feb 2026
Verified review

4/10 Poor

Glaucia

Lençol sujo, sem água para
Stayed 1 night in Feb 2026
Verified review

6/10 Okay

MARCOS

Liked: Cleanliness, amenities
Boa noite prezados ! Quando cheguei na portaria e fui ao balcão! A funcionária viu que ja tinha agendado a estadia,ate mas nao fui avisado sobre a falta de agua na entrada! Fui para quarto enchi meu cabelo de chanpoo ao abrir o chuveiro sem agua.Liguei depois incidente foi a Cedae. Houve num certo momento tempo veio cair agua e tomei um.banho! O quarto estava impecável limpo e os lençóis branco .Voltarei breve neste hoje Mercure!
Stayed 1 night in Feb 2026
Verified review

2/10 Terrible

Céline

Liked: Cleanliness
Disliked: Amenities
Le wifi n’a aucune force , le technicien est venu et ça ne fonctionnait toujours pas. J’ai séjourné du 3 au 5 février et j’ai une réservation que je ne peux pas annuler du 8 au 13 février mais vu que je suis en télétravail et que le wifi ne fonctionnait pas , je vais devoir aller séjourner ailleurs et perdre mon argent! Céline Lavoie
Stayed 2 nights in Feb 2026