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Richmond Marriott

Property class: 3.5

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Photo gallery for Richmond Marriott

A Marriott hotel with a fountain, outdoor seating, and a Starbucks sign. - Richmond Marriott (Richmond)
A modern lobby with a reception desk, seating area, and a fireplace. - Richmond Marriott (Richmond)
A Marriott hotel with a Starbucks sign, brick facade, and a paved entrance area. - Richmond Marriott (Richmond)
A modern living room with a fireplace, comfortable seating, and a stylish lamp. - Richmond Marriott (Richmond)
A restaurant with wooden beams, round tables, and chairs. - Richmond Marriott (Richmond)
Located close to Greater Richmond Convention Center and The National, Richmond Marriott provides a coffee shop/cafe, dry cleaning/laundry services, and 2 bars. The on-site restaurant, Corner Rapid Bar, features happy hour and light fare. Free in-room WiFi, with speed of 100+ Mbps (good for 1–2 people or up to 6 devices), is available to all guests, along with a 24-hour gym and a business center.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Air conditioning
  • Parking available

Off-peak, on budget: 30% or more off select hotels in our fall sale

Skip the crowds, keep the savings. AARP members save more after Labor Day. Book by Oct 7, 2026.

Room options

Available filters for rooms
Showing 14 of 14 rooms

View all photos for Room, 1 King Bed with Sofa bed

A modern hotel room with a grey sofa, two patterned pillows, a small table with water bottles, and a view of the city through large windows.

Room, 1 King Bed with Sofa bed

8.0 out of 10
Very good
(3 reviews)
  • City view
  • 39 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Room, 2 Double Beds

A hotel room with two beds, a desk, a chair, and a large window with curtains.

Room, 2 Double Beds

9.2 out of 10
Wonderful
(35 reviews)
  • City view
  • 31 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Deluxe Room, 1 King Bed with Sofa bed

A hotel room with a large bed, a sofa, a desk with a computer, a TV, and a window with curtains.

Deluxe Room, 1 King Bed with Sofa bed

8.8 out of 10
Excellent
(6 reviews)
  • City view
  • 31 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Room, 2 Double Beds

A hotel room with two beds, a desk, a chair, and a large window with curtains.

Room, 2 Double Beds

8.0 out of 10
Very good
(1 review)
  • City view
  • 31 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Room, 2 Double Beds

A hotel room with two beds, a desk, a chair, a TV, and a window with curtains.

Room, 2 Double Beds

9.0 out of 10
Wonderful
(9 reviews)
  • City view
  • 39 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds
  • Free WiFi

View all photos for Club Room, 2 Double Beds

A hotel room with a flat-screen TV, a desk with a chair, a mirror, and a window with curtains.

Club Room, 2 Double Beds

9.6 out of 10
Exceptional
(5 reviews)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Room, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

A modern bathroom with a granite countertop, a white sink, a glass shower enclosure, and a framed artwork on the wall.

Room, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

9.4 out of 10
Exceptional
(3 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Room, 1 King Bed with Sofa bed (Mobility Accessible, Roll-In Shower)

A modern bathroom with a granite countertop, a large mirror, a sink, and a shower area.

Room, 1 King Bed with Sofa bed (Mobility Accessible, Roll-In Shower)

  • 31 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Club Room, 1 King Bed with Sofa bed (Mobility Accessible, Roll-In Shower)

A modern bathroom with a granite countertop, a large mirror, a sink, and a shower area.

Club Room, 1 King Bed with Sofa bed (Mobility Accessible, Roll-In Shower)

  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Club Room, 2 Double Beds (Mobility Accessible, Tub)

A hotel room with two beds, a desk, a chair, a TV, and a large window with curtains.

Club Room, 2 Double Beds (Mobility Accessible, Tub)

  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Room, 2 Double Beds (Mobility Accessible, Tub)

A hotel room with two beds, a desk, a chair, a TV, and a large window with curtains.

Room, 2 Double Beds (Mobility Accessible, Tub)

10.0 out of 10
Exceptional
(1 review)
  • 31 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Room, 2 Double Beds (Mobility Accessible, Tub)

A hotel room with two beds, a desk, a chair, a TV, and a large window with curtains.

Room, 2 Double Beds (Mobility Accessible, Tub)

10.0 out of 10
Exceptional
(1 review)
  • 31 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Club Room, 1 King Bed with Sofa bed

A hotel room with a large bed, a sofa, a desk with a computer, a TV, and a window with curtains.

Club Room, 1 King Bed with Sofa bed

  • City view
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Room, 1 King Bed with Sofa bed

A hotel room with a large bed, a sofa, a desk with a computer, a TV, and a window with curtains.

Room, 1 King Bed with Sofa bed

9.2 out of 10
Wonderful
(49 reviews)
  • City view
  • 31 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

About the neighborhood

Located in Downtown Richmond neighborhood, Richmond Marriott is connected to the convention center. The National and Altria Theater are cultural highlights, and travelers looking to shop may want to visit Broad Street and Carytown. Looking to enjoy an event or a game while in town? See what's going on at Richmond Raceway. Break out the clubs and hit the links with a golf course nearby, or seek out an adventure with mountain biking and hiking/biking trails. Visit our Richmond travel guide
Map
500 E Broad St, Richmond, VA, 23219

What's nearby

  • A grand white building with columns, a central staircase, and a clear blue sky.
    Broad Street
    1 min walk - 0.0 miles
  • A theater marquee with "NATIONAL" and movie showtimes.
    The National
    2 min walk - 0.1 miles
  • A building with a tower, a sign reading "Greater Richmond Convention Center," and a street intersection with traffic lights.
    Greater Richmond Convention Center
    5 min walk - 0.3 miles
  • A large beige building with columns and a circular brick courtyard.
    Virginia Commonwealth University
    9 min walk - 0.5 miles
  • A historic theater with two towers and a large arched entrance.
    Altria Theater
    16 min walk - 0.9 miles

Getting around

  • Richmond Main Street Station
    17 min walk
  • Richmond Intl. Airport (RIC)
    13 min drive

Restaurants

  • Starbucks
    1 min walk
  • Urban Hang Suite
    2 min walk
  • Penny Lane Pub
    3 min walk
  • Fall Line Kitchen & Bar
    1 min walk
  • Richmond Marriott Hotel Concierge Lounge
    1 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Free in-room WiFi has a 5-device limit
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free area shuttle up to 2 mi
  • Valet parking on site (USD 49 per day; includes in/out privileges)

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 1:00 PM on weekends; USD 10 to 40 for adults and USD 10 to 40 for children
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Corner Rapid Bar
  • Fall Line Kitchen & Bar
  • Starbucks

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Free area shuttle
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference center (26,760 square feet of space)
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator (40 inch wide door)
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Stair-free path to entrance
  • Thin carpet in public areas
  • Thin carpet in room
  • Tile flooring in public areas
  • Transfer shower
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 18 floors
  • Ballroom
  • Banquet hall
  • Built in 1984
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Non-plastic coffee stirrers available
  • Smoking not allowed
  • Some LED lighting used
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 49-inch smart TV with premium satellite channels
  • Hulu
  • Netflix

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 3:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 10 to 40 for adults, and USD 10 to 40 for children
  • Valet parking fee: USD 49.00 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
Free in-room WiFi has a 5-device limit
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Is Richmond Marriott pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Valet parking is available for USD 49.00 per day.

What time is check-in at Richmond Marriott?

Check-in start time: 4 PM; Check-in end time: 3:00 AM. A fee applies for early check-in (subject to availability). After-hours check-in is not available.

What time is check-out at Richmond Marriott?

Check-out is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Where is Richmond Marriott located?

Located in Downtown Richmond, this hotel is steps from Broad Street and Greater Richmond Convention Center. The National and Virginia Commonwealth University are also within 15 minutes. Richmond Main Street Station is 17 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Richmond Marriott Reviews

8.8

Excellent

9.2

Cleanliness

8.6

Amenities

9.0

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 662 out of 1002 reviews
Rating 8 - Good. 181 out of 1002 reviews
Rating 6 - Okay. 79 out of 1002 reviews
Rating 4 - Poor. 34 out of 1002 reviews
Rating 2 - Terrible. 46 out of 1002 reviews

Reviews

Verified review

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel. Well maintained property. The rooms are very nice and the staff so helpful. I enjoyed my stay at this hotel.
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Michel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice atmosphere at the M club and very customer friendly staff, thanks to all of them !
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

KERRY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay and clean facility
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Dillon E

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very well positioned in downtown Richmond. A nice restaurant and snack shop located inside the lobby. Easy to and from the airport which made it very convenient.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean, the staff always had a smile and the location was perfect!
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Eldar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were very pleased, and the service was top-notch.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Kristi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
room was clean, staff was helpful, and the common areas were great as well clean.
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

Renee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed the M Room.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Shawn Patrick

Liked: Cleanliness, amenities, property conditions & facilities
Good stay, great staff and location.
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Na-Asia

Liked: Cleanliness, staff & service
Staff/valet were extremely helpful and friendly. Check-in was fast as well
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super friendly staff. Valet parking made staying downtown easy and safe. Onsite restaurant and Starbucks were handy. (Make sure you order the gooey butter cake early...they run out!)
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Rana

Liked: Cleanliness, property conditions & facilities
Convenient stay and friendly staff
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Ryan

Liked: Cleanliness, amenities, property conditions & facilities
clean room and friendly staff.
Stayed 3 nights in Jan 2026
Verified review

8/10 Good

Christine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel met expectations and Anna in the breakfast area was awesome. Easy check out and check in did not use the hotel amenities much due to being in for an adult tournament
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Monique

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had an amazing experience. Clean and so well kept
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Craig

Liked: Cleanliness, amenities, property conditions & facilities
Great service and amenities.
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Caitlyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Clean room, comfy bed and I loved the room service!
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Jeronica

The entire staff was friendly, my room was clean, having a Starbucks onsite was lovely and
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean, great staff.
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Mellonie

Staff is very courteous.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location with nice amenities
Stayed 1 night in Oct 2025
Verified review

8/10 Good

Cynthia

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, courteous and very helpful check in staff
Stayed 2 nights in Oct 2025
Verified review

8/10 Good

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a comfortable stay and the staff was very helpful.
Stayed 2 nights in Jul 2025
Verified review

10/10 Excellent

Jae

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed the dine in breakfast area. The staff was very nice, the food tasted great and my drinks were brought out fast.
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel. We were attending a Christmas party at the hotel and it was immaculate. The staff was super friendly and helpful.
Stayed 1 night in Dec 2025