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Holiday Inn Express Richmond I-64 Short Pump Area by IHG

Property class: 2.5

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Photo gallery for Holiday Inn Express Richmond I-64 Short Pump Area by IHG

A buffet with labeled sections for scrambled eggs, biscuits, turkey sausage, and other items. - Holiday Inn Express Richmond I-64 Short Pump Area by IHG (Richmond)
A workspace with two monitors, a printer, and two orange chairs. - Holiday Inn Express Richmond I-64 Short Pump Area by IHG (Richmond)
A coffee station with two coffee machines and a display of coffee products. - Holiday Inn Express Richmond I-64 Short Pump Area by IHG (Richmond)
A modern hotel lobby with a sofa, a coffee table, and a long dining table with chairs. - Holiday Inn Express Richmond I-64 Short Pump Area by IHG (Richmond)
A hotel room with two beds, a desk, a chair, a TV, and a mirror. - Holiday Inn Express Richmond I-64 Short Pump Area by IHG (Richmond)
Located close to Short Pump Town Center, Holiday Inn Express Richmond I-64 Short Pump Area by IHG provides free self-serve breakfast, laundry facilities, and a 24-hour gym. Stay connected with free in-room WiFi, with speed of 25+ Mbps, and guests can find other amenities such as a business center.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning

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Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Room, 1 King Bed, Accessible (Communications)

A bathroom with a white sink, a mirror, a towel rack, and a toilet paper holder.

Standard Room, 1 King Bed, Accessible (Communications)

9.0 out of 10
Wonderful
(11 reviews)
  • 39 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

A modern bathroom with a large mirror, a white sink, a toilet, and a towel rack.

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(81 reviews)
  • 39 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

A modern bathroom with a large mirror, white sink, and a towel rack.

Standard Room, 2 Queen Beds

8.6 out of 10
Excellent
(61 reviews)
  • 39 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed (Extra Floor Space)

A modern bathroom with a large mirror, a white sink, a toilet, and a towel rack.

Standard Room, 1 King Bed (Extra Floor Space)

8.6 out of 10
Excellent
(11 reviews)
  • 39 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

A modern bathroom with a large mirror, white sink, and a towel rack.

Standard Room

10.0 out of 10
Exceptional
(1 review)
  • 39 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed

About the neighborhood

Located in Richmond, Holiday Inn Express Richmond I-64 Short Pump Area by IHG is in the business district. Virginia Museum of Fine Arts and Altria Theater are cultural highlights, and travelers looking to shop may want to visit Short Pump Town Center and Carytown. Check out an event or a game at Richmond Raceway, and consider making time for Lewis Ginter Botanical Garden, a top attraction not to be missed. Spend some time exploring the area's activities, including golfing. Visit our Richmond travel guide
Map
9933 Mayland Drive, Richmond, VA, 23233

What's nearby

  • A street view with a prominent clock tower labeled "Short Pump Town Center" and a yield sign.
    Short Pump Town Center
    6 min drive - 4.7 miles
  • A chessboard on a rustic wooden surface.
    University of Richmond
    14 min drive - 6.6 miles
  • Bowlero West End
    8 min drive - 4.3 miles
  • Elk's Lodge
    8 min drive - 5.8 miles
  • Regency Square Mall
    9 min drive - 4.9 miles

Getting around

  • Richmond Staples Mill Road Station
    14 min drive
  • Richmond Intl. Airport (RIC)
    26 min drive

Restaurants

  • Costco Food Court
    18 min walk
  • McDonald's
    11 min walk
  • Golden Corral
    10 min walk
  • Chicken Salad Chick
    13 min walk
  • Five Guys
    3 min drive

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free self-serve breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Fenced pool
  • In-room crib
  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 500 square feet of conference space
  • Business center
  • Meeting room

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 on-site accessible parking spaces
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator (41 inch wide door)
  • Handrails in stairways (33 inches high)
  • Lever door handles
  • Stair-free path to entrance
  • Thin carpet in public areas
  • Thin carpet in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (29 inches high)
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Built in 2001
  • Double-glazed windows
  • Renovated entire property - December 2021
  • Smoking not allowed
  • Some LED lighting used
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch LCD TV with satellite premium channels

Food and drink

  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75.00 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 50 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 75.00 per pet (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from May to September
Guests under 16 years old are not allowed in the swimming pool or fitness facility
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Holiday Inn Express Richmond I-64 Short Pump Area by IHG have a pool?

Yes, this property has a seasonal outdoor pool.

Is Holiday Inn Express Richmond I-64 Short Pump Area by IHG pet-friendly?

Yes, Holiday Inn Express Richmond I-64 Short Pump Area by IHG allows cats and dogs (limit 2 total) with a maximum weight of up to 50 lbs per pet. There's a fee of USD 75.00 per pet, per stay. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Self parking is free at this property.

What time is check-in at Holiday Inn Express Richmond I-64 Short Pump Area by IHG?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Holiday Inn Express Richmond I-64 Short Pump Area by IHG?

Check-out is at noon.

Where is Holiday Inn Express Richmond I-64 Short Pump Area by IHG located?

Situated in the business district, this hotel is within 9 mi (15 km) of Short Pump Town Center, University of Richmond, and Lewis Ginter Botanical Garden. Carytown and Virginia Museum of Fine Arts are also within 12 mi (20 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Holiday Inn Express Richmond I-64 Short Pump Area by IHG Reviews

9.0

Wonderful

9.2

Cleanliness

8.8

Amenities

9.2

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 764 out of 1139 reviews
Rating 8 - Good. 228 out of 1139 reviews
Rating 6 - Okay. 72 out of 1139 reviews
Rating 4 - Poor. 35 out of 1139 reviews
Rating 2 - Terrible. 40 out of 1139 reviews

Reviews

Verified review

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, and clean room
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Kathryn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great, clean spot with a great breakfast
Stayed 1 night in Aug 2026
Verified review

8/10 Good

Adrian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very clean and smelled fresh, bed was comfy, staff was professional, helpful and kind. Plenty of parking and well lit.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Dave

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazing
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

elisabete

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place for family. Clean and well kept.
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean. Good selection at breakfast. It’s located right next to a Sheetz that seems pretty new and very well maintained. It was easy to access off the highway. Front desk staff were friendly. I used it for an overnight spot and would stay here again.
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
super clean, kind staff, breakfast in the morning and i didn’t pay extra for parking
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable bed, clean and breakfast was good
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was great!
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Nabeel

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room, helpful receptionist, great bfast, and plenty of parking
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Diana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just the basics for a great spot to stay on a road trip even with dogs. We stayed 1 night on a road trip to drop my daughter off at college. The room was clean, staff was very nice and helpful. Free breakfast was added bonus
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Dorothy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were very clean. Beds were comfortable. Wide variety of breakfast choices
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean, staff was amazing, breakfast was good and we liked the fresh brewed coffee and take away bags. Although the only set back was the mattress was very uncomfortable. It was hard and squeezed when you moved. We had a 10 Hour drive the next day and did not sleep well.
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

shaban

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, staff, parking area
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were great and the place was clean. We will go again. Actually next week.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Marcus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Aryn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very clean, and the breakfast was great. I was in town for Pride Lit Con, so it was a great place for an overnight stay.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, property conditions & facilities
Just stayed here one night for business. All I needed, clean and comfy! Easy parking and wifi. Took a grab and go breakfast before my meeting.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

MADELYN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was great and property was safe and clean.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Holly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love Holiday Inn Express. Staff is super helpful and kind. They let us check in almost 4 hours early. I was so grateful for that as we had red eye flight and were exhausted. We checked in and went straight to bed for a long nap.
Stayed 2 nights in Jul 2026
Verified review

6/10 Okay

Jeannie

Liked: Cleanliness, staff & service, amenities
The pool was very dirty with dead bugs, small debris and cigarette butts. The breakfast was ok. No TV or Internet for one whole day and night. Sewer smell in bathroom at nighttime. Bed was comfortable, staff was very friendly, parking was great, proximity to things was wonderful
Stayed 2 nights in Aug 2026
Verified review

8/10 Good

Jamesetta

Liked: Cleanliness, staff & service, amenities
Excellent breakfast. Super comfy bed. Clean facility throughout. Bathroom had moderate wear and toiletries were pinned to the wall at an odd distance from the sink. There was also a loudly barking dog in the room across the hall. That was crazy.
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Katharine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I thoroughly enjoyed my stay and will stay there again. A couple of minor quibbles is that on the morning I got down a bit late to breakfast, a number of things were running low. (It was a Sunday morning, and there was a ton of guests at that point.) And for whatever reason, the fan in my bathroom was incredibly noisy, and I couldn't control it with any available switch. Having quibbled, though, I have to say again that I enjoyed my stay, and I particularly enjoyed the friendly staff.
Stayed 4 nights in Aug 2026
Verified review

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pretty much exactly as advertised, nice staff, clean room, free breakfast, fair price
Stayed 1 night in May 2026
Verified review

8/10 Good

Omar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay overall. The hotel is in an excellent location—safe, family-friendly, and close to everything we needed. It was very convenient for getting around and exploring the area. We did have a small issue with our first room, as there were ants on the floor. However, the staff handled the situation very well and immediately moved us to a larger room. They provided an extra bed for our child. The only other things we didn’t love were that the shower water pressure was a little weak and the AC could be somewhat noisy. Not much options for breakfast specially fruits. Overall, despite these minor issues, we had a pleasant stay. The great location, safety, family-friendly atmosphere, and responsive staff made it a good experience.
Stayed 1 night in Sep 2026