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Holiday Inn Express Richmond Downtown by IHG

Property class: 2.5

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Photo gallery for Holiday Inn Express Richmond Downtown by IHG

A coffee station with two coffee machines and a variety of coffee pods and cups. - Holiday Inn Express Richmond Downtown by IHG (Richmond)
A hotel lobby with multiple seating areas, a coffee station, and framed pictures on the walls. - Holiday Inn Express Richmond Downtown by IHG (Richmond)
A hotel room with two beds, a desk, a chair, a TV, and a window with a city view. - Holiday Inn Express Richmond Downtown by IHG (Richmond)
A reception desk with a Holiday Inn Express sign in the background. - Holiday Inn Express Richmond Downtown by IHG (Richmond)
A hotel room with a wooden desk, blue sofa, and a small table. There is a window with a view of buildings, a flat-screen TV, and a lamp. - Holiday Inn Express Richmond Downtown by IHG (Richmond)
Located close to Allianz Amphitheater at Riverfront and Greater Richmond Convention Center, Holiday Inn Express Richmond Downtown by IHG provides a free breakfast buffet, dry cleaning/laundry services, and a 24-hour gym. Stay connected with free in-room WiFi, and guests can find other amenities such as a 24-hour business center.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Breakfast included
  • Free WiFi
  • Air conditioning
  • Gym
  • Parking available
  • Business services

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Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Standard Room, 1 King Bed, Accessible (Communications Accessible)

A bathroom with a sink, toilet, shower, and a shelf with toiletries.

Standard Room, 1 King Bed, Accessible (Communications Accessible)

10.0 out of 10
Exceptional
(1 review)
  • 31 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communications)

A hotel room with a bed, a desk, a chair, a TV, and a window with a city view.

Standard Room, 1 King Bed, Accessible (Communications)

8.0 out of 10
Very good
(2 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Extra Floor Space)

A hotel room with a bed, bedside table, chair, desk, TV, and window.

Standard Room, 1 King Bed (Extra Floor Space)

8.0 out of 10
Very good
(1 review)
  • 31 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobility Accessible)

A bathroom with a sink, toilet, shower, and a shelf with toiletries.

Standard Room, 1 King Bed, Accessible (Mobility Accessible)

8.8 out of 10
Excellent
(8 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Room

Standard Room

8.6 out of 10
Excellent
(4 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications Accessible)

A hotel room with two beds, a nightstand, a telephone, and a window with a view of buildings.

Standard Room, 2 Queen Beds, Accessible (Communications Accessible)

9.0 out of 10
Wonderful
(2 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Communication Accessible)

A hotel room with two beds, a desk, a chair, a TV, and a window with a city view.

Standard Room, 2 Queen Beds, Accessible (Communication Accessible)

8.0 out of 10
Very good
(8 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

A hotel room with a large bed, bedside tables, a desk, and a window with a view of buildings.

Standard Room, 1 King Bed

8.4 out of 10
Very good
(31 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

A hotel room with two beds, a desk, a chair, a TV, and a window with a city view.

Standard Room, 2 Queen Beds

8.6 out of 10
Excellent
(54 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds

A hotel room with a wooden desk, a blue sofa, a grey armchair, a small table, and a television on a wooden cabinet.

Suite, 2 Queen Beds

9.0 out of 10
Wonderful
(11 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

A hotel room with a bed, bedside tables, a chair, a window, and an air conditioning unit.

Suite, 1 King Bed

8.8 out of 10
Excellent
(9 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Extra Floor Space)

A hotel room with a bed, bedside table, chair, desk, TV, and window.

Standard Room, 1 King Bed (Extra Floor Space)

9.2 out of 10
Wonderful
(48 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Located in Downtown Richmond, a neighborhood in Richmond, Holiday Inn Express Richmond Downtown by IHG is near a train station. Altria Theater and The National are cultural highlights, and travelers looking to shop may want to visit Broad Street and Carytown. Consider Allianz Amphitheater at Riverfront for a night out, and don't miss Lewis Ginter Botanical Garden, a top local attraction. Discover the area's water adventures with rafting nearby, or enjoy the great outdoors with mountain biking and hiking/biking trails. Visit our Richmond travel guide
Map
201 E Cary St, Richmond, VA, 23219

What's nearby

  • A large beige building with columns and a circular brick courtyard.
    Virginia Commonwealth University
    5 min walk - 0.3 miles
  • A cityscape at dusk with illuminated buildings and a prominent water tower.
    Broad Street
    5 min walk - 0.3 miles
  • A building with a tower, a sign reading "Greater Richmond Convention Center," and a street intersection with traffic lights.
    Greater Richmond Convention Center
    9 min walk - 0.5 miles
  • A theater marquee with "NATIONAL" and movie showtimes.
    The National
    9 min walk - 0.5 miles
  • A historic theater with two towers and a large arched entrance.
    Altria Theater
    12 min walk - 0.7 miles

Getting around

  • Richmond Main Street Station
    20 min walk
  • Richmond Intl. Airport (RIC)
    17 min drive

Restaurants

  • The Patio Thai
    1 min walk
  • Capital Ale House
    7 min walk
  • Lemaire
    7 min walk
  • Penny Lane Pub
    6 min walk
  • Nami
    3 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Covered self parking on site (USD 20 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Things to do

  • 24-hour gym

Family friendly

  • Free rollaway/extra bed
  • In-room crib
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 on-site accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Thin carpet in room
  • Tile flooring in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Free rollaway/extra bed

Bathroom

  • 20 private bathrooms
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 1:30 AM
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

  • American Express
  • Diners Club
  • Discover
  • JCB International
  • Mastercard
  • Visa

Important information

Optional extras

  • Covered self parking fee: USD 20 per night (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Is Holiday Inn Express Richmond Downtown by IHG pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is available for USD 20 per night.

What time is check-in at Holiday Inn Express Richmond Downtown by IHG?

Check-in start time: 3 PM; Check-in end time: 1:30 AM. After-hours check-in is not available.

What time is check-out at Holiday Inn Express Richmond Downtown by IHG?

Check-out is at 11 AM.

Where is Holiday Inn Express Richmond Downtown by IHG located?

Located in Downtown Richmond, this hotel is within a 10-minute walk of Virginia Commonwealth University, Broad Street, and Allianz Amphitheater at Riverfront. Greater Richmond Convention Center and The National are also within 15 minutes. Richmond Main Street Station is 20 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Holiday Inn Express Richmond Downtown by IHG Reviews

8.6

Excellent

8.6

Cleanliness

8.4

Amenities

9.2

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 563 out of 1000 reviews
Rating 8 - Good. 251 out of 1000 reviews
Rating 6 - Okay. 101 out of 1000 reviews
Rating 4 - Poor. 43 out of 1000 reviews
Rating 2 - Terrible. 42 out of 1000 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place and excellent front desk staff!
Stayed 2 nights in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is very good for foot access to downtown and short drive to museum .
Stayed 4 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The coffee was awesome and the bed was extremely comfortable.
Stayed 1 night in Oct 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Room was clean and staff was extremely helpful at check in.
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very helpful when we checked in.
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful and pleasant staff, clean room, nice breakfast, great location for us.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay, very clean hotel. Breakfast was delicious and it was very convenient to have parking so close even if you have to pay extra for it.
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed my stay! The staff was very friendly and welcoming, and my room was clean, spacious, and comfortable. The bed was especially comfortable, and I loved the beautiful views from the room. Overall, it was a very pleasant stay and I would definitely stay here again!
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location, very clean, friendly staff. Nice place to stay!
Stayed 1 night in Jul 2026
Verified review

6/10 Okay

Liked: Property conditions & facilities
Disliked: Staff & service
Room was clean and bed was comfortable. Location was great and quiet at night. Soap and shower gel in bathroom was empty. Tables in breakfast area were not clean. Staff seemed overworked and stressed. Trash was overflowing
Stayed 1 night in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, great breakfast to get going in the morning, and very reasonable price
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice stay, quiet, comfortable, parking on site under the hotel (back and side access), very helpful and friendly staff, especially good breakfast selection!
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was a great size and clean
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was clean and the staff was present and professional!
Stayed 3 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Lost water for 2 hours.. got fixed right after. Breakfast was okay. Great location. Both front desk employees were AMAZING
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice spot in a good location. Staff is very helpful.
Stayed 1 night in Jul 2026
Verified review

6/10 Okay

Liked: Staff & service, amenities
It was all around ok. Not terrible. Nothing great. Hallway carpets were not swept. Elevators a little tattered. Room was ok. A/C didn’t do much no matter where I set it. The bed was comfy. The shower was hot. Breakfast was ok.
Stayed 1 night in Oct 2026
Verified review

8/10 Good

Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
The rooms were nice and clean. The staff was friendly and helpful. The grounds outside and the parking garage were a bit trashy.
Stayed 2 nights in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean and maintain the price was OK but the AC unit never seemed to really get cold and the gym was overly small with no airflow inside
Stayed 4 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was really clean and the staff was very friendly. It was also in walking distance from the venue where I went to see a concert. I would stay here again. Thank you!
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast wasn’t the best but our room was great. The proximity of the hotel to the Allianz Amphitheater was ideal. We walked to the show. The area was nice. Didn’t feel unsafe once! We will most definitely be coming back to Richmond and staying here again!
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel in the downtown with spacious rooms and free breakfast. The room and common areas are clean and well maintained. Good value for money if you just need a place to spend a night.
Stayed 1 night in Jun 2026
Verified review

6/10 Okay

Liked: Staff & service, amenities, property conditions & facilities
The staff was nice and very helpful, especially the young men at the front desk! I spent a week at the hotel and my room was never cleaned 😒. I was asked the first 2 days if I needed anything but after that there was no more communication about cleaning my room or clean towels.
Stayed 7 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful and friendly staff; free breakfast, great part of Richmond to get to the Altria Theater and other areas downtown.
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff attending to breakfast area, were very friendly and attentive
Stayed 1 night in Mar 2026