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Hilton Garden Inn Richmond Innsbrook

Property class: 3

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Photo gallery for Hilton Garden Inn Richmond Innsbrook

A spacious lobby with a high ceiling, large windows, and a central reception desk. - Hilton Garden Inn Richmond Innsbrook (Glen Allen)
A modern hotel lobby with a central reception desk, a large framed artwork, and a green wall with a tree design. - Hilton Garden Inn Richmond Innsbrook (Glen Allen)
A swimming pool area with lounge chairs and a changing room. - Hilton Garden Inn Richmond Innsbrook (Glen Allen)
A garden with a fountain, trees, and a building labeled "Hilton Garden Inn". - Hilton Garden Inn Richmond Innsbrook (Glen Allen)
A spacious lobby with a large flat-screen TV mounted above a fireplace, comfortable seating areas, and a large wooden pendant light. - Hilton Garden Inn Richmond Innsbrook (Glen Allen)
A grocery/convenience store, dry cleaning/laundry services, and a bar are just a few of the amenities provided at Hilton Garden Inn Richmond Innsbrook. For some rest and relaxation, visit the hot tub. The on-site American cuisine restaurant, Great American Grill, offers breakfast and dinner. In addition to a 24-hour gym and a 24-hour business center, guests can connect to free in-room WiFi.

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Hot tub
  • Free WiFi
  • Air conditioning

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Skip the crowds, keep the savings. AARP members save more after Labor Day. Book by Oct 7, 2026.

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for King

A hotel room with a bed, two bedside lamps, a nightstand, a chair, and a framed picture on the wall.

King

8.4 out of 10
Very good
(90 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Room, 2 Queen Beds

A hotel room with two beds, a nightstand with a lamp, a framed picture on the wall, and a patterned carpet.

Room, 2 Queen Beds

8.0 out of 10
Very good
(22 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Room, 1 King Bed, Accessible Bathtub

A modern bathroom with a shower, grab bars, a sink, and a large mirror.

Room, 1 King Bed, Accessible Bathtub

7.4 out of 10
Good
(15 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 2 Queen Beds, Hearing Accessible

A hotel room with two beds, a nightstand with a lamp, a framed picture on the wall, and a patterned carpet.

Room, 2 Queen Beds, Hearing Accessible

8.8 out of 10
Excellent
(9 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Studio Suite, 1 King Bed, Accessible Bathtub

A modern bathroom with a shower, grab bars, a sink, and a large mirror.

Studio Suite, 1 King Bed, Accessible Bathtub

10.0 out of 10
Exceptional
(1 review)
  • 52 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Studio Suite

A hotel room with a sofa, armchair, ottoman, a lamp, and a television.

Studio Suite

  • 52 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Room, 1 King Bed, Accessible Shower

A bathroom with a sink, mirror, shower, toilet, and a framed picture on the wall.

Room, 1 King Bed, Accessible Shower

9.0 out of 10
Wonderful
(2 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed, Hearing Accessible

A hotel room with a bed, two bedside lamps, a nightstand, a chair, and a framed picture on the wall.

Room, 1 King Bed, Hearing Accessible

9.0 out of 10
Wonderful
(2 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Studio Suite, 1 King Bed, Accessible Shower

A bathroom with a sink, mirror, shower, toilet, and a framed picture on the wall.

Studio Suite, 1 King Bed, Accessible Shower

  • 52 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

Junior King Suite With Sofabed

  • Sleeps 4
  • 1 Twin Sofa Bed and 1 King Bed
  • Free WiFi

King Room

  • Sleeps 3
  • 1 King Bed
  • Free WiFi

King Room With Bathtub-Mobility/Hearing Accessible

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

About the neighborhood

Located in Glen Allen, Hilton Garden Inn Richmond Innsbrook is in the business district and near the airport. Crump Park and Meadow Farm Museum and Cobblestones Park reflect the area's natural beauty and area attractions include Cultural Arts Center Glen Allen and Lewis Ginter Botanical Garden. Lavender Fields Herb Farm and RED VEIN Haunted House are also worth visiting. Spend some time exploring the area's activities, including golfing. Visit our Glen Allen travel guide
Map
4050 Cox Rd, Glen Allen, VA, 23060

What's nearby

  • A street view with a prominent clock tower labeled "Short Pump Town Center" and a yield sign.
    Short Pump Town Center
    5 min drive - 3.2 miles
  • Elk's Lodge
    6 min drive - 1.9 miles
  • Bowlero West End
    9 min drive - 3.7 miles
  • Regency Square Mall
    11 min drive - 5.5 miles
  • Cobblestones Park
    11 min drive - 8.1 miles

Getting around

  • Richmond Staples Mill Road Station
    12 min drive
  • Richmond Intl. Airport (RIC)
    27 min drive

Restaurants

  • Wawa
    11 min walk
  • Golden Corral
    20 min walk
  • Devil's Lettuce
    3 min walk
  • Starbucks
    4 min walk
  • Five Guys
    5 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 5.12 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Continental breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 9 to 20 for adults and USD 9 to 20 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Great American Grill

Things to do

  • 24-hour gym
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Turndown service

Business services

  • 2,080 square feet of conference space
  • 24-hour business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 on-site accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Handrails in stairways (36 inches high)
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 6 floors
  • Ballroom
  • Banquet hall
  • Built in 2000
  • Smoking not allowed

Room amenities

Bedroom

  • Free crib
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free weekday newspapers
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 50
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately USD 9 to 20 for adults, and USD 9 to 20 for children
  • Self parking fee: USD 5.12 per day (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out fee: USD 50 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted

We should mention

Pool access available from 7 AM to 11 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Hilton Garden Inn Richmond Innsbrook have a pool?

Yes, this property has an indoor pool. Pool access is from 7 AM–11 PM.

Is Hilton Garden Inn Richmond Innsbrook pet-friendly?

Yes, pets are allowed at this property. There's a fee of USD 75 per accommodation, per stay. Service animals are exempt from fees.

How much is parking?

Self parking is available for USD 5.12 per day.

What time is check-in at Hilton Garden Inn Richmond Innsbrook?

Check-in start time: 3 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Hilton Garden Inn Richmond Innsbrook?

Check-out is at noon. Late check-out is available for USD 50 (subject to availability).

Where is Hilton Garden Inn Richmond Innsbrook located?

Situated near the airport, this hotel is 1.8 mi (2.8 km) from Elk's Lodge and 2.3 mi (3.6 km) from Short Pump Town Center. Bowlero West End and Regency Square Mall are also within 6 mi (10 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hilton Garden Inn Richmond Innsbrook Reviews

7.8

Good

8.2

Cleanliness

7.8

Amenities

8.4

Staff & service

7.6

Property conditions & facilities
Rating 10 - Excellent. 483 out of 1009 reviews
Rating 8 - Good. 214 out of 1009 reviews
Rating 6 - Okay. 123 out of 1009 reviews
Rating 4 - Poor. 92 out of 1009 reviews
Rating 2 - Terrible. 97 out of 1009 reviews

Reviews

Verified review

10/10 Excellent

Dan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, comfy beds! A great location if your staying in Richmond West End!
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Maryland

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely clean, breakfast was great, dining options close to the hotel and very family friendly
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

SHAMEEK

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities
Great location near many restaurants and just 15 minutes to UR.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Janet W.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room Excellent breakfast
Stayed 1 night in May 2026
Verified review

8/10 Good

Robert

Liked: Cleanliness, amenities
Disliked: Staff & service
Excellent location with many food options and access to shopping. Reasonably clean with some renovation needed in the near future.
Stayed 2 nights in Jun 2026
Verified review

8/10 Good

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities
I had a good sleep, the bed was great and the room was really clean. However, the sounds travel in the halls and room to room. Very noisy.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Andrew

Liked: Staff & service
Comfortable and quiet
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

JOHN

Great room and friendly staff
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Van

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel great and located around shops and restaurants. Definitely carpets need a good cleaning but would book again.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Mollie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and comfortable.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very nice. I added the breakfast option for my party of 4 when I booked which saved us about 23 bucks. The pool was great and there was a little hot tub attached to it.
Stayed 1 night in Apr 2026
Verified review

6/10 Okay

Robert

Liked: Cleanliness, property conditions & facilities
The room and the check in process were everything to be expected; the staff was friendly, answered any questions and the room was clean. My only gripes would be that the breakfast was minimal and for the two mornings I attended breakfast, there wasn't any hot coffee or someone manning the flat top to make meals to order. They did have coffee makers in the room so, it wasn't a total loss, but my family was disappointed by the lack of made to order meals.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay and location
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Annemarie

Liked: Cleanliness, staff & service, property conditions & facilities
Room and bath were clean and bed was very comfy. Check in staff was friendly, and breakfast staff were on point. Host Kennedy and lady chef provided top notch service. Both were very accommodating and spoke through smiles. We will definitely be back to see them.
Stayed 1 night in Apr 2026
Verified review

6/10 Okay

Ivanise

Liked: Cleanliness, staff & service, amenities
The place needs upgrading. Bathroom floors and shower.. The room overall was clean.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Whitney

Liked: Cleanliness, amenities, property conditions & facilities
Courteous staff, quiet and clean room, affordable investment, and easy to both check-in as well as check-out.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Juan

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel. Great location.
Stayed 3 nights in Nov 2025
Verified review

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, amenities
Clean and comfortable rooms and a great location. Staff was courteous and helpful, too.
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

thomas

Liked: Cleanliness, staff & service, amenities
The staff was great
Stayed 1 night in Feb 2026
Verified review

6/10 Okay

Denese

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The bed was hard!! The pillows were way too soft and flimsy feeling. They do not do housekeeping which was disappointing. Breakfast was not included but served. The staff wss super nice. There was ample parking.
Stayed 2 nights in May 2026
Verified review

8/10 Good

Daissy

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff and clean room.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room everything was comfortable and clean staff was nice ☺️
Stayed 2 nights in Jan 2026
Verified review

8/10 Good

Kristeen

Liked: Cleanliness, staff & service, property conditions & facilities
Didn't get a chance for breakfast or pool. Room was clean upon entry but you have to sign up for room service. Would have liked room service to be automatic.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

jamie

Liked: Cleanliness, staff & service, amenities
Absolutely the best! Everyone is so nice and welcoming. Extremely family friendly!
Stayed 1 night in Feb 2026