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Four Points by Sheraton Richmond

Property class: 3.5

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Photo gallery for Four Points by Sheraton Richmond

An indoor swimming pool with clear glass walls, surrounded by lounge chairs and potted plants. - Four Points by Sheraton Richmond (Richmond)
A building with multiple floors, a pond with a fountain, and surrounding trees. - Four Points by Sheraton Richmond (Richmond)
A corridor with wooden paneling, a reception desk with a vase of flowers, and a seating area with tables and chairs. - Four Points by Sheraton Richmond (Richmond)
A modern lounge area with leather armchairs, a fireplace, and a brick wall with shelves. - Four Points by Sheraton Richmond (Richmond)
A hotel corridor with a long view of the outdoors, featuring large windows and a carpeted floor. - Four Points by Sheraton Richmond (Richmond)
Take advantage of a garden, dry cleaning/laundry services, and a bar at Four Points by Sheraton Richmond. The on-site restaurant, Cafe Palm, offers breakfast, brunch, lunch, dinner, and kids' meals. Stay connected with free in-room WiFi, and guests can find other amenities such as a gym and a 24-hour business center.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning

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Room options

Available filters for rooms
Showing 13 of 13 rooms

View all photos for Room, 1 King Bed

A hotel room with a bed, a desk with a chair, a flat-screen TV, and two framed pictures on the walls.

Room, 1 King Bed

8.0 out of 10
Very good
(3 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Room, 1 King Bed (Partial Lake View)

A hotel room with a bed, a desk, a chair, a TV, a window with a view of greenery, and a wall-mounted lamp.

Room, 1 King Bed (Partial Lake View)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Room, 1 King Bed with Sofa bed

A hotel room with a bed, a blue sofa, a grey armchair, a small table, and a TV.

Room, 1 King Bed with Sofa bed

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free wired internet

View all photos for Room, 1 King Bed, Hearing Accessible (Mobility Accessible with Bathtub)

A hotel room with a large bed, a desk, a chair, a lamp, and a view of the outdoors through the window.

Room, 1 King Bed, Hearing Accessible (Mobility Accessible with Bathtub)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Room, 1 King Bed, Hearing Accessible

A hotel room with a large bed, a desk, a chair, a lamp, and a view of the outdoors through the window.

Room, 1 King Bed, Hearing Accessible

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Room, 1 King Bed, Roll-in Shower

A hotel room with a large bed, a desk, a chair, a lamp, and a view of the outdoors through the window.

Room, 1 King Bed, Roll-in Shower

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Room, 2 Double Beds

A hotel room with two beds, a desk, a chair, a lamp, and a window with curtains.

Room, 2 Double Beds

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free wired internet

View all photos for Room, 2 Queen Beds

A hotel room with two beds, a desk, a chair, a lamp, and a window with curtains.

Room, 2 Queen Beds

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for Room, 2 Queen Beds (Partial Lake View)

A hotel room with two beds, a desk, a chair, a lamp, and a window with a view of trees.

Room, 2 Queen Beds (Partial Lake View)

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for Room, Multiple Beds

A hotel room with a large bed, a sofa, a desk with a chair, and a window with curtains.

Room, Multiple Beds

  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free wired internet

View all photos for Room, 2 Queen Beds, Hearing Accessible (Mobility Accessible with Bathtub)

A hotel room with two beds, a desk, a chair, a lamp, and a window with curtains.

Room, 2 Queen Beds, Hearing Accessible (Mobility Accessible with Bathtub)

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for Room, 2 Queen Beds, Mobility Accessible, Bathtub

A hotel room with two beds, a desk, a chair, a lamp, and a window with curtains.

Room, 2 Queen Beds, Mobility Accessible, Bathtub

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

Suite, 1 Bedroom (Partial Lake View)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free wired internet

About the neighborhood

Located in North Chesterfield, a neighborhood in Richmond, Four Points by Sheraton Richmond is in the suburbs and on a lake. Travelers eager for a bit of culture can stop by Altria Theater, while those who have shopping on the agenda may want to visit Broad Street and Short Pump Town Center. Looking to enjoy an event or a game while in town? See what's happening at Richmond Raceway or University of Richmond Stadium. Discover the area's water adventures with rafting nearby, or enjoy the great outdoors with skydiving. Visit our Richmond travel guide
Map
9901 Midlothian Tpke, Richmond, VA, 23235

What's nearby

  • A parking lot with a building labeled "at home" and a large industrial building in the background.
    Chesterfield Towne Center
    5 min drive - 2.6 miles
  • A large beige building with columns and a circular brick courtyard.
    Virginia Commonwealth University
    16 min drive - 10.4 miles
  • A cityscape at dusk with illuminated buildings and a prominent water tower.
    Broad Street
    18 min drive - 10.8 miles
  • A building with a tower, a sign reading "Greater Richmond Convention Center," and a street intersection with traffic lights.
    Greater Richmond Convention Center
    20 min drive - 11.9 miles
  • A street view with a prominent clock tower labeled "Short Pump Town Center" and a yield sign.
    Short Pump Town Center
    28 min drive - 17.7 miles

Getting around

  • Richmond Main Street Station
    15 min drive
  • Richmond Intl. Airport (RIC)
    24 min drive

Restaurants

  • Wawa
    3 min drive
  • McDonald's
    14 min walk
  • Taco Bell
    11 min walk
  • Mike's Pizza & Grill
    10 min walk
  • Olive Garden
    5 min walk

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8.0 out of 10, Very good, 1,000 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends; USD 16.99 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Cafe Palm
  • Ivy Lounge

Things to do

  • Gym
  • Indoor pool
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Wedding services

Business services

  • 24-hour business center
  • 4,000 square feet of conference space
  • 7 meeting rooms

Outdoors

  • Garden
  • On a lake
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar in bathtub
  • Grab bar in shower
  • Grab bar near toilet
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Portable bathtub seat
  • Portable shower seat
  • Stair-free path to entrance
  • Thin carpet in room
  • Tile flooring in room
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways
  • Wheelchairs on site

More

  • 1 building
  • 7 floors
  • Ballroom
  • Banquet hall
  • Comprehensive food waste policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Non-plastic coffee stirrers available
  • Smoking not allowed
  • Some LED lighting used
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium digital channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees
2 total (up to 40 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per night
Free cribs are available on request at the property

Property payment types

  • American Express
  • Diners Club
  • Discover
  • JCB International
  • Mastercard
  • Visa

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 16.99 per person
  • Pet fee: USD 75.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Refrigerator fee: USD 20 per stay
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
The seasonal pool will be open from May to September
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Four Points by Sheraton Richmond have a pool?

Yes, this property has an indoor pool and a seasonal outdoor pool.

Is Four Points by Sheraton Richmond pet-friendly?

Yes, Four Points by Sheraton Richmond allows pets (limit 2 total) with a maximum weight of up to 40 lbs per pet. There's a fee of USD 75.00 per accommodation, per stay. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Self parking is free at this property.

What time is check-in at Four Points by Sheraton Richmond?

Check-in start time: 3 PM; Check-in end time: midnight.

What time is check-out at Four Points by Sheraton Richmond?

Check-out is at noon.

Where is Four Points by Sheraton Richmond located?

Located in North Chesterfield, this hotel is 1.5 mi (2.4 km) from Johnston-Willis Hospital and 2 mi (3.2 km) from Chesterfield Towne Center. Chippenham Hospital and Mid-Lothian Mines Park are also within 6 mi (10 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Four Points by Sheraton Richmond Reviews

8.8

Excellent

8.8

Cleanliness

8.6

Amenities

9.0

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 601 out of 1001 reviews
Rating 8 - Good. 224 out of 1001 reviews
Rating 6 - Okay. 91 out of 1001 reviews
Rating 4 - Poor. 50 out of 1001 reviews
Rating 2 - Terrible. 35 out of 1001 reviews

Reviews

Verified review

4/10 Poor

Liked: Cleanliness, staff & service
Was clean an staff nice and friendly.
Stayed 1 night in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and modern rooms, very accommodating staff
Stayed 2 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved that everything was good and clean and staff was very helpful. Will definitely stay there again.
Stayed 1 night in Oct 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
The lady who checked us in was very nice. Our room had very comfortable beds, pillows and covers
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
a great stay. clean hotel with friendly staff
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful facility and staff. Delighted with the remodeling since we were here last.
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and the bed was comfortable. I was definitely book again.
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a very good stay at Four Points by Sheraton. The hotel was clean, comfortable, and the staff was friendly and helpful. Overall, I really enjoyed my stay. The only thing that would have made it perfect was if breakfast started at 6:00 AM, especially for guests who need to leave early. Other than that, I had a great experience and would definitely stay here again.
Stayed 1 night in Oct 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Staff is nice
Stayed 2 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean room. breakfast for a fee. air conditioner was a bit loud
Stayed 3 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything, good place to rest
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful staff Doors to rooms close too loud
Stayed 4 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to come and go, plus it was nice knowing my dog was safe. Highly Recommended!
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I am glad they had a room for us on short notice. We got there late and exhausted and left early so we did not really make use of their amenities. The bed was comfy and the room was clean. It would have been nice if they offered a free continental breakfast buffet but it was ok.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing to add to the stay hotel was nice and clean
Stayed 2 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and accommodating
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable. Friendly staff.
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Amenities
Free parking was nice
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, comfortalble, nice staff
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms, comfy bed.
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very comfortable and clean. the staff was always helpful especially the restaurant staff.
Stayed 3 nights in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, friendly staff.
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I went there once before and it was great stay may be cuz of my room location that time but this time bathroom tub was clogged bad maintenance didn’t show up till late evening and it was still clogged next morning. AC was too loud and outside street noise was too much. Overall it was an okay ish experience.
Stayed 2 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My day was good, friendly staff, clean hotel room no complains here
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very well appointed and spacious rooms for business travel. Convenient location for restaurants and shopping if needed. I did not use their restaurant and lounge area but it looked very nice and is convenient for those not wishing to get back into their car. Will certainly stay here again during my travels!
Stayed 1 night in Apr 2026