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Fairfield by Marriott Inn & Suites Richmond Innsbrook

Property class: 3

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Photo gallery for Fairfield by Marriott Inn & Suites Richmond Innsbrook

A Fairfield Inn & Suites Marriott hotel entrance at dusk with a well-lit facade and a landscaped front yard. - Fairfield by Marriott Inn & Suites Richmond Innsbrook (Richmond)
A modern hotel lobby with a sectional sofa, green armchairs, a round table, and a stone accent wall. - Fairfield by Marriott Inn & Suites Richmond Innsbrook (Richmond)
A modern hotel lobby with a reception desk, seating area with sofas and chairs, a central round table, and a dining area with a table and chairs. - Fairfield by Marriott Inn & Suites Richmond Innsbrook (Richmond)
A modern hotel room with a long white table, yellow chairs, and pendant lighting. - Fairfield by Marriott Inn & Suites Richmond Innsbrook (Richmond)
A swimming pool with a clear blue water, surrounded by walls with a wooden panel design, and equipped with a ladder and a water filtration system. - Fairfield by Marriott Inn & Suites Richmond Innsbrook (Richmond)
You can look forward to a free breakfast buffet, a free manager's reception, and dry cleaning/laundry services at Fairfield by Marriott Inn & Suites Richmond Innsbrook. Stay connected with free in-room WiFi, with speed of 250+ Mbps (good for 3–5 people or up to 10 devices), and guests can find other amenities such as a 24-hour gym and a 24-hour business center.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Room, 1 King Bed

A hotel room with a large bed, two bedside tables, a nightstand, and a wardrobe.

Room, 1 King Bed

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed, Hearing Accessible (Roll-in Shower & Transfer Shower)

A hotel room with a large bed, a desk with a chair, a TV, and a window with curtains.

Room, 1 King Bed, Hearing Accessible (Roll-in Shower & Transfer Shower)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed, Hearing Accessible (Roll-in Shower & Transfer Shower)

A hotel room with a large bed, a desk with a chair, a TV, and a window with curtains.

Room, 1 King Bed, Hearing Accessible (Roll-in Shower & Transfer Shower)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Room, 2 Double Beds

A hotel room with two beds, a desk, a chair, a TV, and a window with curtains.

Room, 2 Double Beds

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds
  • Free WiFi

View all photos for Room, 2 Double Beds, Hearing Accessible

A hotel room with two beds, a desk, a chair, a TV, and a window with curtains.

Room, 2 Double Beds, Hearing Accessible

  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds
  • Free WiFi

View all photos for Room, 2 Double Beds, Hearing Accessible (Accessible Bathtub & Transfer Shower)

A hotel room with two beds, a desk, a chair, a TV, and a window with curtains.

Room, 2 Double Beds, Hearing Accessible (Accessible Bathtub & Transfer Shower)

  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds
  • Free WiFi

View all photos for Studio, 1 King Bed with Sofa bed

A room with a brown leather sofa, a blue armchair, a small round table, a floor lamp, and a framed picture on the wall.

Studio, 1 King Bed with Sofa bed

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Studio, 1 King Bed with Sofa bed, Hearing Accessible

A room with a brown leather sofa, a blue armchair, a small round table, a floor lamp, and a framed picture on the wall.

Studio, 1 King Bed with Sofa bed, Hearing Accessible

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Studio, 1 King Bed with Sofa bed, Hearing Accessible (Accessible Bathtub & Transfer Shower)

A room with a brown leather sofa, a blue armchair, a small round table, a floor lamp, and a framed picture on the wall.

Studio, 1 King Bed with Sofa bed, Hearing Accessible (Accessible Bathtub & Transfer Shower)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Studio, Multiple Beds, Hearing Accessible

A room with a brown leather sofa, a blue armchair, a small round table, a floor lamp, and a framed picture on the wall.

Studio, Multiple Beds, Hearing Accessible

  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed
  • Free WiFi

About the neighborhood

Located in Richmond, Fairfield by Marriott Inn & Suites Richmond Innsbrook is in the business district. Travelers who have shopping on the agenda can visit Short Pump Town Center and Broad Street. Cultural Arts Center Glen Allen and Lewis Ginter Botanical Garden are also worth visiting. Take an opportunity to explore the area for outdoor excitement like hiking/biking trails. Visit our Richmond travel guide
Map
9937 Mayland Drive, Richmond, VA, 23233

What's nearby

  • A street view with a prominent clock tower labeled "Short Pump Town Center" and a yield sign.
    Short Pump Town Center
    6 min drive - 4.7 miles
  • A chessboard on a rustic wooden surface.
    University of Richmond
    14 min drive - 6.6 miles
  • Bowlero West End
    8 min drive - 4.3 miles
  • Elk's Lodge
    8 min drive - 5.8 miles
  • Regency Square Mall
    9 min drive - 4.9 miles

Getting around

  • Richmond Staples Mill Road Station
    14 min drive
  • Richmond Intl. Airport (RIC)
    26 min drive

Restaurants

  • Wawa
    3 min drive
  • Starbucks
    5 min drive
  • Chick-fil-A
    3 min drive
  • Chick-fil-A
    5 min drive
  • McDonald's
    14 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:00 AM on weekdays and 7:00 AM to 9:30 AM on weekends
  • Coffee and tea in common areas
  • Free manager's reception (select days)

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Pool gate

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Accessible bathtub
  • Area rugs in room
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (42 inch wide door)
  • Grab bar in bathtub
  • Grab bar in shower
  • Handrails in stairways (34 inches high)
  • Lever door handles
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Renovated entire property - July 2021
  • Smoking not allowed
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Towels provided

Entertainment

  • 55-inch smart TV with premium cable channels
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: noon
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay (maximum USD 125 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 75 lbs per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 75 per accommodation, per stay (maximum USD 125 per stay)
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Fairfield by Marriott Inn & Suites Richmond Innsbrook have a pool?

Yes, this property has an indoor pool.

Is Fairfield by Marriott Inn & Suites Richmond Innsbrook pet-friendly?

Yes, Fairfield by Marriott Inn & Suites Richmond Innsbrook allows cats and dogs (limit 2 total) with a maximum weight of up to 75 lbs per pet. There's a fee of USD 75 per accommodation, per stay. Service animals are exempt from fees.

How much is parking?

Self parking is free at this property.

What time is check-in at Fairfield by Marriott Inn & Suites Richmond Innsbrook?

Check-in start time: 3 PM; Check-in end time: noon.

What time is check-out at Fairfield by Marriott Inn & Suites Richmond Innsbrook?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is Fairfield by Marriott Inn & Suites Richmond Innsbrook located?

Situated in the business district, this hotel is 2.9 mi (4.7 km) from Elk's Lodge and 3.1 mi (5 km) from Bowlero West End. Short Pump Town Center and Regency Square Mall are also within 6 mi (10 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Fairfield by Marriott Inn & Suites Richmond Innsbrook Reviews

8.8

Excellent

9.2

Cleanliness

9.0

Location

9.2

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 385 out of 679 reviews
Rating 8 - Good. 197 out of 679 reviews
Rating 6 - Okay. 54 out of 679 reviews
Rating 4 - Poor. 22 out of 679 reviews
Rating 2 - Terrible. 21 out of 679 reviews

Reviews

Verified review

10/10 Excellent

Rogelio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very nice and welcoming.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. Friendly and helpful staff. Close to downtown.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean and comfortable
Stayed 2 nights in May 2026
Verified review

8/10 Good

Jean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very friendly. Room was clean . Nice area & convenient to many things.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Emona

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was very good, room was clean and the service very good.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities
Checkin was fine, and room was very clean.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Ingra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My overnight stay was wonderful. The staff were pleasant and very helpful
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Tracy

The staff was wonderful!
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Nate

Liked: Cleanliness, staff & service, amenities
Friendly staff and clean room and board
Stayed 2 nights in Feb 2026
Verified review

8/10 Good

Micah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, clean room, healthy free breakfast, and convenient to areas of Richmond I needed to go. Will stay here again when I return.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Waleed

Liked: Cleanliness, property conditions & facilities
Clean and friendly staff
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Kelsey

Liked: Cleanliness, amenities, property conditions & facilities
Clean comfortable room. Friendly staff. Great breakfast selection.
Stayed 1 night in Feb 2026
Verified review

8/10 Good

edgar

Liked: Cleanliness, amenities, property conditions & facilities
Staff was very nice and professional
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service! Room was clean upon entering.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Nina

Liked: Cleanliness, staff & service, amenities
Staff was very nice
Stayed 1 night in Dec 2025
Verified review

8/10 Good

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bed was excellent but the toilet was too low. I have bad knees so a walk-in shower and high toilet are some things I look for. The breakfast was not as high quality as some other Fairfield Inns we have stayed at. Our sausages were dried out and the eggs seemed maybe to have been made from powdered eggs. Not sure about the eggs though.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Amiel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay at the Fairfield. Rooms clean and large, what I expect at a Marriott. Great breakfast, and a surprise swim in the heated pool on a cold December night.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Laurie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was clean and the lobby was tidy. The staff was excellent-very friendly and helpful.
Stayed 2 nights in Oct 2025
Verified review

8/10 Good

Evelyn

Liked: Cleanliness, staff & service, property conditions & facilities
Great friendly atmosphere.
Stayed 1 night in May 2025
Verified review

8/10 Good

Michael

Nice hotel , clean and good location
Stayed 1 night in Sep 2024
Verified review

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Motel is located in a quiet area and having many breakfast options was very nice!
Stayed 1 night in Sep 2023
Verified review

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is wxcellent hotel is extremely clean and it is easy to get to food and other locations.
Stayed 1 night in Jul 2024
Verified review

10/10 Excellent

MATTHEW

Liked: Cleanliness, staff & service, property conditions & facilities
Good quality hotel for it's price range. Excellent free breakfast.
Stayed 4 nights in Apr 2025
Verified review

10/10 Excellent

Cassie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very cheerful property with engaging friendly staff.
Stayed 2 nights in Feb 2025
Verified review

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The price and location was good. Staff was nice and the room and property was very clean.
Stayed 3 nights in Feb 2025