Overall, we had a very pleasant stay and found the hotel to offer very good value for money. It is located quite far south on Rhodos in a calm area, ideal for a relaxing holiday, although rather remote for exploring the island.
The hotel is modern, spacious and very clean, with several large pools, a bright lobby and a good variety of restaurants. Our room was spacious and comfortable, but lacked sufficient closets and storage space for three people staying for a week. Breakfast offered a very good selection, and the live piano music was a lovely touch. Food quality overall was average: noticeably better in the à la carte restaurants, but unfortunately quite poor at the pool and beach areas. The quality of the evening entertainment was also somewhat inconsistent.
The biggest strength of the hotel is its staff. Housekeeping, Kids Club and reception were consistently friendly and professional. Our daughter became ill during our stay, and the reception team and hotel management were exceptionally supportive, regularly asking about her condition and helping to organize special food for her. We greatly appreciated their genuine care and flexibility.
Despite a few weaknesses, a very good family hotel with outstanding service.