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Hotel Crystal Reims Centre

3.0 star property
Hotel in Reims with a 24-hour front desk and a coffee shop

Choose dates to view prices

Nestled in Reims City Centre, Hotel Crystal offers a charming retreat with its picturesque garden and inviting coffee shop/cafe. Take advantage of free bicycle rentals to explore the city, then unwind at the bar or on the terrace with WiFi within reach.

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Parking available
  • 24/7 front desk
  • Housekeeping
  • Pet friendly
  • Breakfast available

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Single Room

Premium bedding, memory foam beds, minibar, individually decorated

Single Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Heating
Free cribs/infant beds
TV
Pillow menu
Renovated in 2015
  • 20 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Double Room

Premium bedding, memory foam beds, minibar, individually decorated

Double Room

7.8 out of 10
Good
(9 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Heating
Free cribs/infant beds
TV
Pillow menu
Renovated in 2015
  • 20 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Triple Room

Triple Room | Premium bedding, memory foam beds, minibar, individually decorated

Triple Room

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Heating
Free cribs/infant beds
TV
Pillow menu
Renovated in 2015
  • 23 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Comfort Double Room

Premium bedding, memory foam beds, minibar, individually decorated

Comfort Double Room

8.8 out of 10
Excellent
(3 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Heating
Free cribs/infant beds
TV
Pillow menu
Renovated in 2015
  • 23 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Twin Room

Premium bedding, memory foam beds, minibar, individually decorated

Twin Room

8.0 out of 10
Very good
(1 review)

Highlights

Soundproofed
Individually furnished
Individually decorated
Heating
Free cribs/infant beds
TV
Pillow menu
Renovated in 2015
  • 20 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Double Room

Premium bedding, memory foam beds, minibar, individually decorated

Double Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Heating
Free cribs/infant beds
TV
Pillow menu
Memory foam bed
  • Sleeps 2
  • 1 Double Bed

About the neighborhood

Map
86 Place Drouet D Erlon, Reims, Marne, 51100

What's nearby

  • Mars Gate - 6 min walk - 0.4 miles
  • Notre-Dame de Reims - 9 min walk - 0.5 miles
  • Place Drouet d’Erlon - 10 min walk - 0.6 miles
  • Reims Arena - 11 min walk - 0.6 miles
  • Auguste Delaune Stadium - 13 min walk - 0.7 miles

Getting around

  • Reims Station - 4 min walk
  • Paris (XCR-Chalons-Vatry) - 47 min drive

Restaurants

  • ‪Grand Hôtel Continental - ‬1 min walk
  • ‪Ernest Hemingway - ‬1 min walk
  • ‪Odette - ‬1 min walk
  • ‪Édito - ‬1 min walk
  • ‪Brasserie Excelsior - ‬1 min walk

About this property

Hotel Crystal Reims Centre

Hotel located in Reims City Centre
Take advantage of a terrace, a coffee shop/cafe, and a garden at Hotel Crystal Reims Centre. Stay connected with free in-room WiFi, and guests can find other amenities such as a bar.
Other perks at this hotel include:
  • Buffet breakfast (surcharge), free bicycle rentals, and an area shuttle
  • Concierge services, luggage storage, and a nature reserve
  • Tour/ticket assistance, a front-desk safe, and an elevator
Room features
All guestrooms are individually furnished, and feature comforts such as premium bedding and pillow menus, in addition to thoughtful touches like free WiFi and desk chairs.
Extra conveniences in all rooms include:
  • Changing tables, highchairs, and free infant beds
  • Bathrooms with showers and free toiletries
  • TVs with premium channels
  • Wardrobes/closets, heating, and daily housekeeping

Similar properties

Bar (on property)
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  • Free WiFi
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  • Air conditioning
8.4 out of 10, Very Good, 640 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour offsite parking (EUR 14 per day)
  • Street parking available
  • Area shuttle (surcharge)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: EUR 13 for adults and EUR 6.50 for children
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Things to do

  • Free bicycle rentals

Family friendly

  • Changing table
  • High chair
  • In-room crib
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Garden
  • In a nature reserve
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible parking

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Memory foam mattress
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with premium satellite channels

Food and drink

  • Champagne service
  • Minibar

More

  • Desk
  • Desk chair
  • Electrical adapters
  • Heating
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:30 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
1 total pets
Pets cannot be left unattended
Food and water bowls are available

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 1.60 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 13 for adults and EUR 6.50 for children
  • Nearby parking fee: EUR 14 per day(66 ft away; open 24 hours)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Parking height restrictions apply

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Crystal Reims
Hotel Crystal Reims
Hotel Crystal
Crystal Reims Centre Reims
Hotel Crystal Reims Centre Hotel
Hotel Crystal Reims Centre Reims
Hotel Crystal Reims Centre Hotel Reims

Frequently asked questions

Is Hotel Crystal Reims Centre pet-friendly?

Yes, this property allows pets (limit 1 total).

How much is parking?

Onsite parking is available at the property.

What time is check-in at Hotel Crystal Reims Centre?

Check-in start time: 2:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Hotel Crystal Reims Centre?

Check-out is at 11:30 AM.

Where is Hotel Crystal Reims Centre located?

Located in Reims City Centre, this hotel is steps from Colbert Square and Subé Fountain. Les Hautes Promenades and Église St-Jacques are also within 5 minutes. Reims Station is only a 4-minute walk and Franchet-d'Espèrey Station is 28 minutes.

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Hotel Crystal Reims Centre Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 147 out of 613 reviews
Rating 8 - Good. 279 out of 613 reviews
Rating 6 - Okay. 127 out of 613 reviews
Rating 4 - Poor. 43 out of 613 reviews
Rating 2 - Terrible. 17 out of 613 reviews

8.2/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Zeinab

Liked: Cleanliness, staff & service, room comfort

Great staff

Very friendly and helpful staff . Great access to view points
Stayed 1 night in Aug 2025

8/10 Good

Sophia

Liked: Cleanliness, staff & service, room comfort
Nice hotel in the city Center. Quiet and a very nice, small, clean room. Amazing that it was so calm and quiet in the Center!
Stayed 1 night in Jun 2025

8/10 Good

Dean

Liked: Cleanliness, staff & service

Satisfactory

Visiting family, ideal location, small pleasant hotel.
Stayed 1 night in Apr 2025

2/10 Terrible

Nancy

Disliked: Cleanliness, amenities, property conditions & facilities
Do not stay here. The photo online was deceptive! The room was totally unacceptable. The hotel was set back between 2 buildings. The desk clerk referred us to a sister hotel when we refused the room. It was BAD!
Stayed 3 nights in Sep 2025

10/10 Excellent

Niki

Gorgeous period building in Reims centre- hidden gem. Visited for over 30yrs
Stayed 3 nights in Dec 2024

8/10 Good

Linda

Liked: Cleanliness, property conditions & facilities, room comfort

Lovely hotel

Lovely hotel in a perfect location for everything. Our room was cleaned daily and although not the biggest we have stayed in was fine, only downside would be no air conditioning but a powerful fan was supplied. Staff were helpful and friendly.
Stayed 3 nights in Jul 2024

8/10 Good

Sherrel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Crystal is a quiet haven only five minutes walk from the train station. The property is very clean and I love the terrace in front. The staff is wonderful, and I recommend the breakfast! Thanks for a great stay in Reims!
Stayed 2 nights in Oct 2022

4/10 Poor

Verified traveler

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort

mold

super moldy rooms
Stayed 8 nights in Apr 2025

8/10 Good

Tony

Liked: Cleanliness, staff & service, property conditions & facilities
Not expensive so don't expect frills or a big room or air conditioning - but it is good value for money. Great central location yet set behind the main drag in Reims so quieter as a result. Very friendly staff.
Stayed 1 night in Sep 2023

8/10 Good

Marc

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel has historic charm--like the quaint lift. It is in a great location in Reims on a lively pedestrian street close to sights and connections. It is across the street from an underground city parking service. There are a variety of restaurants for all budgets in the area (but make reservations for the better ones). The breakfast is good if you want something substantial, otherwise there are a couple coffee shops down the block. We stayed in November and it was quiet. Some may find the old hotel a bit cramped a worn here and there, but the TV and plumbing worked well and the beds were comfortable.
Stayed 2 nights in Nov 2022

6/10 Okay

Epaminondas

Disliked: Cleanliness, property conditions & facilities, room comfort

Reims Hotel Crystal

The price was not value. A triple room, which could hardly fit two persons. Sticky and very hot atmosphere with no air conditioning or air circulation system. No extractor in the bath either. One had to open the window giving straight access from the roof to the room - very risky, but no chance to get some fresh air. Service was helpful with a dehydrator, bur room overall very disappointing for that price range. OK 3-star, but that room is not suitable for 3 persons.
Stayed 1 night in Jul 2024

8/10 Good

catherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was sufficient for our stay. Cute boutique hotel with a good breakfast. Rooms were clean, although a little tired and in need of an update.
Stayed 2 nights in Oct 2025

4/10 Poor

Cécile

Disliked: Cleanliness, amenities, property conditions & facilities
Chambre très petite, surtout avec un troisième lit pas nécessaire vu que nous étions 2…salle de bain vétuste et pas très nette, plafond en décomposition, serviettes de bain minuscules et très fines.
Stayed 1 night in Oct 2025

4/10 Poor

Barry

Disliked: Cleanliness, amenities, property conditions & facilities
De foto's van het Hotel lijken veelbelovend, tot je de kamers in het echt ziet. Onze kamer was extreem vuil, haar en kruimels overal. Ook in het bed was het nog vol met haar van andere mensen. Op de wc-bril waren ook nog schaamharen terug te vinden. Toen we het personeel aanspraken, hadden ze beloofd onze kamer te kuisen, maar hebben enkel de lakens gedaan zoals ze voor elke kamer doen. Nadien zijn we nog eens gaan klagen en werd er wederom niets gedaan. Het personeel bleef gewoon 'het spijt me' zeggen. Alsof ze het gewoon zijn en zelfs niet meer luisteren. Ook zag ik de vrouw van de receptie, die zich ook bezig hield met het opruimen van het ontbijt, een stukje stokbrood van een gebruikt bord terug tussen het "verse" stokbrood leggen... Echt geen aanrader, en zeker niet voor de prijs die ik betaald heb... Vermijd dit hotel als je toch een minimum aan netheid/hygiëne wenst.
Stayed 2 nights in Sep 2025

10/10 Excellent

Ursula

Liked: Cleanliness, staff & service, property conditions & facilities
Super Lage in der Fußgängerzone, direkt am Parkhaus, sehr nette Menschen!
Stayed 1 night in Aug 2025

8/10 Good

GIOVANI E

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bem localizado

Boa localização para quem quer aproveitar a noite e conhecer os restaurantes e barzinhos das proximidades, porém
Stayed 1 night in Aug 2025

8/10 Good

Martin

Liked: Cleanliness, staff & service, property conditions & facilities

Charmant und günstig, gute Lage

Charmanter Innenhof, historischer Fahrstuhl, kleines Zimmer - perfekte Lage zu allen Sehenswürdigkeiten, Parkhaus wenige Meter entfernt (24h 15€)
Stayed 1 night in Jul 2025

6/10 Okay

Lieselot

Disliked: Property conditions & facilities
Op het eerste zicht een heel charmant hotel, centraal gelegen, vlak bij horecagelegenheden en bij toeristische trekpleisters. Het is wel een verouderd hotel, met kleine kamers en kan wel een renovatie gebruiken. Het ontbijt is heel triestig, zeker voor een meerprijs. Maar je betaald prijs-kwaliteit. Het is geen duur hotel en de bedden liggen goed.
Stayed 3 nights in Jul 2025

6/10 Okay

Michael

Liked: Cleanliness, staff & service, room comfort
Fantastisk beliggenhed, midt i centrum, rent og hyggeligt, okay morgenmad og venligt personale - meget små værelser, bak ud på badeværelse for at komme lige ud igen, fik værelser på kvisten, ikke store muligheder for at styre temperaturen, enten varmt eller koldt via aircondition, den ene aircondition var defekt
Stayed 5 nights in Jun 2025

8/10 Good

Dominique

Liked: Cleanliness, staff & service, property conditions & facilities
Manque de personnel le week-end pour s'occuper de l'accueil et du petit déjeuner mais personne présente très efficace et aimable.
Stayed 1 night in Apr 2025

8/10 Good

Maxime

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenable.
Stayed 1 night in Mar 2025

10/10 Excellent

Inge majdahl

Liked: Cleanliness, staff & service, property conditions & facilities

Central beliggende i Reims

Fint centralt mindre hotel Det var mega varmt om natten idet der ikke var Air con.
Stayed 3 nights in Aug 2024

2/10 Terrible

Niels

Disliked: Staff & service, property conditions & facilities, room comfort
Hotellet var gammelt og slidt, og meget meget langt under den standart man kan forvente til prisen, det burde måske have kostet det halve.
Stayed 1 night in Jul 2024

8/10 Good

Ulrich

Liked: Cleanliness, staff & service, property conditions & facilities

Hyggeligt centralt hotel

Sødt hotel med en dejlig have Stille trods central belligenhed
Stayed 4 nights in Jul 2024

4/10 Poor

Birgitte

Disliked: Staff & service, property conditions & facilities, room comfort

Skuffende

Slidt hotel, meget småt, ingen service. Koldt vand i bruser. Larm fra andre værelser.
Stayed 2 nights in Jul 2024
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Policies

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