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Hotel Crystal Reims Centre

Property class: 3

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Photo gallery for Hotel Crystal Reims Centre

A hotel entrance with a sign reading "Hotel Corso d'Italia". There are potted plants and a staircase leading to the entrance. - Hotel Crystal Reims Centre (Reims)
A cozy interior with wooden furniture, a large arched window, and a display of books and magazines. - Hotel Crystal Reims Centre (Reims)
A spacious lobby with a grand staircase, a reception desk, and comfortable seating areas. - Hotel Crystal Reims Centre (Reims)
A stone wall with a lantern, surrounded by greenery and a tiled floor. - Hotel Crystal Reims Centre (Reims)
A building with a sign reading "Hotel Crystal" and a balcony with potted plants and flowers. - Hotel Crystal Reims Centre (Reims)
At Hotel Crystal Reims Centre, you can look forward to a terrace, a coffee shop/cafe, and a garden. Free in-room WiFi and a bar are available to all guests.

Reviews

7.8 out of 10
Good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Breakfast available
  • Business services
  • Bar

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Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Single Room

A hotel room with a bed, a laptop, and a brochure on the bed.

Single Room

  • 20 sq m
  • Sleeps 1
  • 1 Double Bed
  • Free WiFi

View all photos for Double Room

A hotel room with a bed, a laptop, and a brochure on the bed.

Double Room

8.0 out of 10
Very good
(11 reviews)
  • 20 sq m
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

View all photos for Triple Room

A hotel room with two beds, a TV, a desk, and a mirror.

Triple Room

10.0 out of 10
Exceptional
(2 reviews)
  • 23 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed
  • Free WiFi

View all photos for Comfort Double Room

A hotel room with a bed, a laptop, and a brochure on the bed.

Comfort Double Room

8.8 out of 10
Excellent
(3 reviews)
  • 23 sq m
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

View all photos for Twin Room

A hotel room with two beds, a wooden headboard, a framed certificate on the wall, and a red carpet.

Twin Room

8.6 out of 10
Excellent
(4 reviews)
  • 20 sq m
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Double Room

A hotel room with a bed, a laptop, and a brochure on the bed.

Double Room

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

About the neighborhood

Located in Reims City Centre, a neighborhood in Reims, Hotel Crystal Reims Centre is near a train station and near a boardwalk/promenade. Cours Jean-Baptiste Langlet and Mars Gate are local landmarks, and travelers looking to shop may want to visit Boulingrin Market and Champéa Shopping Center. Champagne-Ardenne Planetarium Museum and Labyrinthe Sportif are also worth visiting. Relax and indulge in the area's hot springs, or seek out an adventure with hiking/biking trails nearby. Visit our Reims travel guide
Map
86 Place Drouet D Erlon, Reims, Marne, 51100

What's nearby

  • A historical stone archway with intricate carvings and columns.
    Mars Gate
    6 min walk - 0.4 miles
  • A Gothic-style cathedral with pointed spires and intricate stone carvings.
    Notre-Dame de Reims
    9 min walk - 0.5 miles
  • A large, illuminated building with a reflective water surface in front of it.
    Reims Arena
    11 min walk - 0.6 miles
  • Boulingrin Market
    8 min walk - 0.4 miles
  • Congress Center
    11 min walk - 0.6 miles

Getting around

  • Reims Station
    4 min walk
  • Paris (XCR-Chalons-Vatry)
    47 min drive

Restaurants

  • Best Western Premier Hôtel de la Paix
    3 min walk
  • Le Tablier
    3 min walk
  • Les 3 Brasseurs
    1 min walk
  • The Glue Pot
    3 min walk
  • Brasserie Excelsior
    1 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour offsite parking (EUR 14 per day)
  • Street parking available
  • Area shuttle (surcharge)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: EUR 13 for adults and EUR 6.50 for children
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Things to do

  • Free bicycle rentals

Family friendly

  • Changing table
  • High chair
  • In-room crib
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Garden
  • In a nature reserve
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible parking

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Memory foam mattress
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with satellite premium channels

Food and drink

  • Champagne service
  • Minibar

More

  • Desk
  • Desk chair
  • Electrical adapters
  • Heating
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:30 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
1 total pets
Pets cannot be left unattended
Food and water bowls are available

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 1.76 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 13 for adults and EUR 6.50 for children
  • Nearby parking fee: EUR 14 per day(66 ft away; open 24 hours)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Parking height restrictions apply

Property class

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Frequently asked questions

Is Hotel Crystal Reims Centre pet-friendly?

Yes, this property allows pets (limit 1 total).

How much is parking?

Onsite parking is available at the property.

What time is check-in at Hotel Crystal Reims Centre?

Check-in start time: 2:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Hotel Crystal Reims Centre?

Check-out is at 11:30 AM.

Where is Hotel Crystal Reims Centre located?

Located in Reims City Centre, this hotel is steps from Colbert Square and Subé Fountain. Les Hautes Promenades and Église St-Jacques are also within 5 minutes. Reims Station is only a 4-minute walk and Franchet-d'Espèrey Station is 28 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Crystal Reims Centre Reviews

7.8

Good

8.2

Cleanliness

9.0

Location

8.2

Staff & service

7.2

Property conditions & facilities
Rating 10 - Excellent. 161 out of 654 reviews
Rating 8 - Good. 293 out of 654 reviews
Rating 6 - Okay. 137 out of 654 reviews
Rating 4 - Poor. 43 out of 654 reviews
Rating 2 - Terrible. 20 out of 654 reviews

Reviews

Verified review

10/10 Excellent

karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in centre of Reims. Ideal for overnight stay and plenty of choice for dining and shopping near by. Dog friendly as well. Great breakfast.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

wendi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked that the hotel is right in the main tourist avenue and near the train station. I loved that the hotel is set back from the Main Street and it feels like you’re entering a private garden. I’m a sucker for spiral staircases and those small elevators that have been installed in the spiral. My room had AC. While not necessary, it might have been useful during the cannicules this summer. The staff was friendly, kind and helpful. The bathroom is quite large. Great value and experience. I’d stay there again.
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Chiara

Liked: Cleanliness, staff & service, amenities
Nice small hotel. Good bed and good breakfast.
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ideal location for the centre of Reims. Perfect one night stop over en route to the Euro tunnel.
Stayed 1 night in Oct 2025
Verified review

8/10 Good

Malcolm

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is conveniently located to a walking tour of town, with many interesting medieval sights. There were unavoidable stairs: partially due to crowding of permanent sidewalk storefronts, and a seeming inability to keep the outside door closed on the elevator. This made a 4th stage room a hike. Minimalist breakfast is adequate.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
parking very safe -no where to park when you arrive to book in -breakfast good -
Stayed 3 nights in Sep 2025
Verified review

8/10 Good

catherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was sufficient for our stay. Cute boutique hotel with a good breakfast. Rooms were clean, although a little tired and in need of an update.
Stayed 2 nights in Oct 2025
Verified review

8/10 Good

Dean

Liked: Cleanliness, staff & service

Satisfactory

Visiting family, ideal location, small pleasant hotel.
Stayed 1 night in Apr 2025
Verified review

8/10 Good

Sophia

Liked: Cleanliness, staff & service, room comfort
Nice hotel in the city Center. Quiet and a very nice, small, clean room. Amazing that it was so calm and quiet in the Center!
Stayed 1 night in Jun 2025
Verified review

6/10 Okay

Julie

Liked: Staff & service, property conditions & facilities
The staff was very good. The area was perfect. The room was fine. They only had liquid soap and no face clothes. Toilet papier was small and there was no Kleenex. The bathroom began to smell our last day like sewage but there was nothing wrong with the shower or toilet. It just needs a little more attention
Stayed 2 nights in Jun 2026
Verified review

8/10 Good

Linda

Liked: Cleanliness, property conditions & facilities, room comfort

Lovely hotel

Lovely hotel in a perfect location for everything. Our room was cleaned daily and although not the biggest we have stayed in was fine, only downside would be no air conditioning but a powerful fan was supplied. Staff were helpful and friendly.
Stayed 3 nights in Jul 2024
Verified review

8/10 Good

Tony

Liked: Cleanliness, staff & service, property conditions & facilities
Not expensive so don't expect frills or a big room or air conditioning - but it is good value for money. Great central location yet set behind the main drag in Reims so quieter as a result. Very friendly staff.
Stayed 1 night in Sep 2023
Verified review

6/10 Okay

Epaminondas

Disliked: Cleanliness, property conditions & facilities, room comfort

Reims Hotel Crystal

The price was not value. A triple room, which could hardly fit two persons. Sticky and very hot atmosphere with no air conditioning or air circulation system. No extractor in the bath either. One had to open the window giving straight access from the roof to the room - very risky, but no chance to get some fresh air. Service was helpful with a dehydrator, bur room overall very disappointing for that price range. OK 3-star, but that room is not suitable for 3 persons.
Stayed 1 night in Jul 2024
Verified review

10/10 Excellent

Shannon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property
Stayed 5 nights in Jul 2026
Verified review

8/10 Good

Sharon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Simple but tasty breakfast, staff friendly, parking in underground nearby was straightforward.
Stayed 3 nights in Apr 2026
Verified review

6/10 Okay

Masanori

Liked: Cleanliness
The hotel is just in a walking distance from Reims train station. The room is small but has all the needed amenities.
Stayed 2 nights in May 2026
Verified review

8/10 Good

Zeinab

Liked: Cleanliness, staff & service, room comfort

Great staff

Very friendly and helpful staff . Great access to view points
Stayed 1 night in Aug 2025
Verified review

6/10 Okay

Sommer

Liked: Cleanliness
Disliked: Amenities
The room was clean and the sheets and towels were clean. The room was VERY small and inconvenient. There was a lot of mold in the bathroom.
Stayed 3 nights in Apr 2026
Verified review

6/10 Okay

Alexis

Liked: Staff & service, property conditions & facilities
The rooms are small; shower is very small and has fluctuating water temperature. The towels are hard.
Stayed 3 nights in Apr 2026
Verified review

2/10 Terrible

Ray

Disliked: Cleanliness, amenities, property conditions & facilities
Broken shower door, broken and taped together AC unit, shower was either hot water, or water pressure - not both. Cramped elevator for 2. 3 star rating is pushing it about 2 above what it should be.
Stayed 1 night in May 2026
Verified review

8/10 Good

Sherrel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Crystal is a quiet haven only five minutes walk from the train station. The property is very clean and I love the terrace in front. The staff is wonderful, and I recommend the breakfast! Thanks for a great stay in Reims!
Stayed 2 nights in Oct 2022
Verified review

10/10 Excellent

Niki

Gorgeous period building in Reims centre- hidden gem. Visited for over 30yrs
Stayed 3 nights in Dec 2024
Verified review

2/10 Terrible

Nancy

Disliked: Cleanliness, amenities, property conditions & facilities
Do not stay here. The photo online was deceptive! The room was totally unacceptable. The hotel was set back between 2 buildings. The desk clerk referred us to a sister hotel when we refused the room. It was BAD!
Stayed 3 nights in Sep 2025
Verified review

4/10 Poor

Verified traveler

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort

mold

super moldy rooms
Stayed 8 nights in Apr 2025
Verified review

8/10 Good

Marc

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel has historic charm--like the quaint lift. It is in a great location in Reims on a lively pedestrian street close to sights and connections. It is across the street from an underground city parking service. There are a variety of restaurants for all budgets in the area (but make reservations for the better ones). The breakfast is good if you want something substantial, otherwise there are a couple coffee shops down the block. We stayed in November and it was quiet. Some may find the old hotel a bit cramped a worn here and there, but the TV and plumbing worked well and the beds were comfortable.
Stayed 2 nights in Nov 2022