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Best Western Plus Chateau Inn Sylvan Lake

Property class: 2.5

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Photo gallery for Best Western Plus Chateau Inn Sylvan Lake

A multi-story hotel with a modern design, featuring a prominent entrance with a covered patio area. - Best Western Plus Chateau Inn Sylvan Lake (Sylvan Lake)
A hotel room with two beds, a desk, a chair, and a dresser. - Best Western Plus Chateau Inn Sylvan Lake (Sylvan Lake)
A reception area with a stone wall, a wooden reception desk, and a seating area with patterned sofas. - Best Western Plus Chateau Inn Sylvan Lake (Sylvan Lake)
A cozy lounge area with patterned sofas, a stone wall, a flat-screen TV, and a fireplace. - Best Western Plus Chateau Inn Sylvan Lake (Sylvan Lake)
An indoor swimming pool with clear water, a tiled floor, and a metal handrail. - Best Western Plus Chateau Inn Sylvan Lake (Sylvan Lake)
Take advantage of free full breakfast, dry cleaning/laundry services, and a gym at Best Western Plus Chateau Inn Sylvan Lake. For some rest and relaxation, visit the hot tub. Stay connected with free in-room WiFi, and guests can find other amenities such as a business center.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Free WiFi
  • Air conditioning

Off-peak, on budget: 30% or more off select hotels in our fall sale

Skip the crowds, keep the savings. AARP members save more after Labor Day. Book by Oct 7, 2026.

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Accessible - 2 Queen, Mobility Accessible, Walk In Shower, Non-Smoking, Full Breakfast

A hotel room with two beds, a dresser, a chair, and a window with curtains.

Accessible - 2 Queen, Mobility Accessible, Walk In Shower, Non-Smoking, Full Breakfast

  • Sleeps 4
  • 2 Queen Beds

View all photos for 1 King Bed, Non-Smoking, Lake View

A hotel room with a large bed, a bedside table, a chair, and a window with curtains.

1 King Bed, Non-Smoking, Lake View

  • Sleeps 2
  • 1 King Bed

View all photos for Queen Room with Two Queen Beds

A hotel room with two beds, a wooden dresser, a flat-screen TV, and a framed picture on the wall.

Queen Room with Two Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Jetted Tub

Standard Room, 1 King Bed, Non Smoking, Jetted Tub | Desk, laptop workspace, iron/ironing board, WiFi (free)

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

9.2 out of 10
Wonderful
(31 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Refrigerator & Microwave, Lake View

A hotel room with two beds, a desk, a chair, and a window with curtains.

Standard Room, 2 Queen Beds, Refrigerator & Microwave, Lake View

9.2 out of 10
Wonderful
(15 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking (Walk-in Shower)

A hotel room with two beds, each with a headboard, bedside tables, and a lamp.

Standard Room, 2 Queen Beds, Accessible, Non Smoking (Walk-in Shower)

9.6 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

A hotel room with two beds, each with a headboard, bedside tables, and a lamp.

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

9.2 out of 10
Wonderful
(62 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Refrigerator & Microwave, Lake View

A hotel room with a large bed, a chair, an air conditioning unit, and curtains.

Standard Room, 1 King Bed, Refrigerator & Microwave, Lake View

9.0 out of 10
Wonderful
(17 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Sylvan Lake is home to Best Western Plus Chateau Inn Sylvan Lake. Sylvan Lake Provincial Park and Jarvis Bay Provincial Park reflect the area's natural beauty and area attractions include Lakeside Go Karts and Mini-Golf and Summerland Leisure Park. Treehouse Indoor Playground and Gameland Laser Tag & VRcade are also worth visiting. Take an opportunity to explore the area for water adventures such as fishing. Visit our Sylvan Lake travel guide
Map
5027 Lakeshore Drive, Sylvan Lake, AB, T4S1R3

What's nearby

  • A modern building with a glass facade and a balcony, surrounded by trees and a clear sky.
    Sylvan Lake
    2 min walk - 0.1 miles
  • beach near Sylvan Lake
    3 min walk - 0.2 miles
  • Sylvan Lake Provincial Park
    5 min walk - 0.3 miles
  • Sylvan Lake Marina Bay
    10 min walk - 0.5 miles
  • Lakeside Go Karts and Mini-Golf
    10 min walk - 0.5 miles

Getting around

  • Calgary International Airport (YYC)
    94 min drive

Restaurants

  • Timber Coffee Co.
    16 min walk
  • McDonald's
    4 min drive
  • Lighthouse Community Eatery
    4 min drive
  • Boston Pizza
    5 min drive
  • Snake Lake Brewing Co
    5 min drive

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free full breakfast available daily

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center
  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime

Minimum check-in age: 18

Check-out

Check-out before 11 AM

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Rollaway/extra beds are not available

Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

Frequently asked questions

Does Best Western Plus Chateau Inn Sylvan Lake have a pool?

Yes, this property has an indoor pool.

Is Best Western Plus Chateau Inn Sylvan Lake pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is free at this property.

What time is check-in at Best Western Plus Chateau Inn Sylvan Lake?

Check-in start time: 4 PM; Check-in end time: anytime.

What time is check-out at Best Western Plus Chateau Inn Sylvan Lake?

Check-out is at 11 AM.

Where is Best Western Plus Chateau Inn Sylvan Lake located?

Situated in Sylvan Lake, this hotel is within a 10-minute walk of Sylvan Lake and Sylvan Lake Provincial Park. Lakeside Go Karts and Mini-Golf and Sylvan Lake Marina Bay are also within 15 minutes.

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Reviews

Best Western Plus Chateau Inn Sylvan Lake Reviews

9.0

Wonderful

9.4

Cleanliness

8.8

Amenities

9.2

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 617 out of 1005 reviews
Rating 8 - Good. 258 out of 1005 reviews
Rating 6 - Okay. 78 out of 1005 reviews
Rating 4 - Poor. 27 out of 1005 reviews
Rating 2 - Terrible. 25 out of 1005 reviews

Reviews

Verified review

8/10 Good

Denise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great complimentary breakfast selections.
Stayed 4 nights in Sep 2026
Verified review

8/10 Good

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room, excellent breakfast, convenient parking and location
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Kai

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location and friendly staff
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Genaro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were great and super accommodating for our stay with our young family
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

SIMONE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, simple and clean, it offers anything a summer location can offer. It was a nice, comfortable stay and I'll definitely be back.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and staff were helpful. Good parking privileges too.
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. They were absolutely wonderful from check in to check out. Location is ideal.
Stayed 1 night in Aug 2026
Verified review

8/10 Good

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s very well taken care of a place clean very nice
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Jeff

Liked: Cleanliness, amenities, property conditions & facilities
The location to the beach, and anything we needed were within walking distance.
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

tommy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location. Room was spacious and clean, bed was comfortable. Staff were friendly and helpful. Breakfast was enjoyable. Would stay again.
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was clean and beautiful. Staff was very helpful and friendly. Everything is within walking distance.
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Meagan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast choices were very good and delicious
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Lady Lee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
"Had an amazing stay at this hotel! From the moment we arrived, the staff made us feel so welcome and cared for. The rooms are comfortable. Everything was just perfect for a relaxing getaway. Definitely a new favorite spot — can’t wait to return! Highly recommend to anyone looking for friendly service and a great experience."
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Stacie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place, 4 star - good experience - hot tub was closed one night, not enough people working breakfast, clean up or refill of food.
Stayed 2 nights in Aug 2026
Verified review

8/10 Good

Diane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The full breakfast was good. The view of the lake from our room was nice.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Laurel Lee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, very clean and a very good, quiet air conditioner. The included breakfast was very handy also.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay with a family, safe and secure. Rooms were clean and staff were friendly and helpful. Breakfast was great with lots of options. There is an onsite store with snacks and drinks, aswell as a cafe. The pool is great and location is perfect; right across from the beach.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It had a great full breakfast but it was very crowded. The hotel was clean and the staff was friendly. It was a great location to the beach and the aqua activity center. I would highly recommend this property
Stayed 2 nights in Jul 2026
Verified review

6/10 Okay

Tyler

Liked: Cleanliness, staff & service, amenities
Decent and affordable. Kids loved the pool.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Krystal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location for aqua splash park and beach, with parking included. Hot tub and pool were enjoyable amenities. Hot breakfast was good and staffed appropriately. Room was clean. Staff were friendly- a hello can go a long way. Customer service is a priority. Definitely recommend this hotel.
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice room, lots of room for a family. The pool and hot tub were great, but the temperature could have been a bit warmer for both. Breakfast was in the lobby where there were tables. It was very crowded and busy but the lady was doing a great job managing it! The food tasted good!
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location. Clean and comfortable rooms. Breakfast looked wonderful, but we had other plans.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Izu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were clean, staff were polite.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, very helpful! Room was very clean!
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Martin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location
Stayed 2 nights in Jun 2026