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Hot Springs Medical and Spa Hotel

Property class: 4

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Photo gallery for Hot Springs Medical and Spa Hotel

An indoor swimming pool with clear water, surrounded by stone pillars and a staircase leading down. - Hot Springs Medical and Spa Hotel (Razlog)
A restaurant with a long counter and tables, large windows with a view of the outdoors, and hanging pendant lights. - Hot Springs Medical and Spa Hotel (Razlog)
A hotel with multiple buildings, surrounded by snow-covered trees and a clear sky. - Hot Springs Medical and Spa Hotel (Razlog)
A cozy interior with wooden beams, a fireplace, and a seating area with a sofa and tables. - Hot Springs Medical and Spa Hotel (Razlog)
A lobby with a wooden ceiling, chandeliers, and a seating area with tables and chairs. - Hot Springs Medical and Spa Hotel (Razlog)
At Hot Springs Medical and Spa Hotel, you can look forward to free full breakfast, a grocery/convenience store, and a free daily manager's reception. Treat yourself to hydrotherapy, a Swedish massage, or a manicure/pedicure at the onsite spa. Be sure to enjoy a meal at the two on-site restaurants. Free in-room WiFi is available to all guests, along with a terrace and a coffee shop/cafe.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Hot tub
  • Breakfast included
  • Spa
  • Parking included
  • Free WiFi

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Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Comfort Room, 1 King Bed, Accessible, Mountain View

A hotel room with a large bed, bedside tables, a desk, and a chair.

Comfort Room, 1 King Bed, Accessible, Mountain View

  • Mountain view
  • 32 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 1 King Bed, Non Smoking, Mountain View

A hotel room with a bed, a desk, a TV, a sofa, and a small table.

Executive Room, 1 King Bed, Non Smoking, Mountain View

  • Mountain view
  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Studio, Multiple Beds, Non Smoking, Mountain View

A spacious bedroom with a large bed, a wooden ceiling, and a view of the outdoors.

Studio, Multiple Beds, Non Smoking, Mountain View

  • Mountain view
  • 55 sq m
  • Sleeps 4
  • 2 King Beds and 2 Double Sofa Beds

About the neighborhood

Razlog is home to Hot Springs Medical and Spa Hotel. Bansko Permanent Icon Exhibition and Museum of Otets Paisii Hilendarski are cultural highlights, and some of the area's activities can be experienced at Bansko Ski Resort and Ice Rink Bansko. Be sure not to miss outdoor adventures like hiking/biking trails and horse riding. Visit our Razlog travel guide
Map
1901 23, 43rd Vtora St, Razlog, Blagoevgrad, 2778

What's nearby

  • Holy Trinity Church
    10 min drive - 5.3 miles
  • Museum of Otets Paisii Hilendarski
    11 min drive - 5.8 miles
  • Bansko Ski Resort
    12 min drive - 6.2 miles
  • Vihren
    12 min drive - 6.2 miles
  • Bansko Gondola Lift
    12 min drive - 6.4 miles

Restaurants

  • café black & white
    10 min drive
  • Fresh
    10 min drive
  • Alpine Restaurant
    16 min walk
  • Hot Springs Lobby Bar
    1 min walk
  • Тенекията
    9 min drive

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Free full breakfast available daily 7:30 AM to 10:30 AM
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Kameno Restaurant
  • SPA Restaurant

Things to do

  • 5 hot tubs
  • Arcade/game room
  • Bicycle rentals
  • Children's pool
  • Full-service spa
  • Health club
  • Indoor pool
  • Outdoor pool
  • Playground
  • Sauna
  • Ski storage
  • Steam room
  • TV in common areas

Family friendly

  • Arcade/game room
  • Children's pool
  • Grocery/convenience store
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Business services

  • 1,582 square feet of conference space

Outdoors

  • Garden
  • Pool umbrellas
  • Terrace

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hot/mineral springs
  • Hydrotherapy
  • Manicures/pedicures
  • Mud bath
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Turkish bath

Accessibility

  • Elevator

More

  • Banquet hall
  • Designated smoking areas (fines apply)
  • Fireplace in lobby

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets

Bathroom

  • Bathrobes
  • Bidet
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels
  • Pay movies

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: EUR 40

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 30.67 per night

Property payment types

  • Mastercard
  • Visa

Important information

Optional extras

  • Late check-out fee: EUR 40 (subject to availability)
  • Rollaway bed fee: EUR 30.67 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher

We should mention

Pool access available from 8:00 AM to 8:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 14 years old are not allowed in the spa

Frequently asked questions

Does Hot Springs Medical and Spa Hotel have a pool?

Yes, this property has an indoor pool, an outdoor pool, and a children's pool. Pool access is from 8:00 AM–8:00 PM.

Is Hot Springs Medical and Spa Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking and valet parking are free at this property.

What time is check-in at Hot Springs Medical and Spa Hotel?

Check-in begins at 2:00 PM.

What time is check-out at Hot Springs Medical and Spa Hotel?

Check-out is at noon. Late check-out is available for EUR 40 (subject to availability).

Does Hot Springs Medical and Spa Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Hot Springs Medical and Spa Hotel located?

Set in Razlog, this family-friendly hotel is within 6 mi (10 km) of Holy Trinity Church, Bansko Ski Resort, and Banski Dren. Vihren and Bansko Gondola Lift are also within 6 mi (10 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hot Springs Medical and Spa Hotel Reviews

9.0

Wonderful

10

Cleanliness

8.0

Location

8.0

Staff & service

10

Property conditions & facilities
Rating 10 - Excellent. 2 out of 4 reviews
Rating 8 - Good. 2 out of 4 reviews
Rating 6 - Okay. 0 out of 4 reviews
Rating 4 - Poor. 0 out of 4 reviews
Rating 2 - Terrible. 0 out of 4 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel with thermal waters

Excellent Hotel with thermal pools and great spa. I have also enjoyed their package of 4 procedures per day of different types of treatment for my shoulders. Food for breakfast and dinner was unbelievably good! And there is 4 times a day shuttle to Bansko skiing area and back.
Stayed 5 nights in Mar 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel, but focused on young facilities ra

This is a great, almost brand new, hotel with good spa facilities. It sits in spectacular location with great views of the mountains. Staff were friendly and helpful. The food was good in quality and variety. The only negative is that the hotel name implies a focus on medical spa facilities, hence we expected a quiet spa-like environment. This is not the case - it's a family focused hotel with a lot of children running around and creating noise. Also, there was no enforcement of any rules around the children, we had very young children in the gym, diving into the pool and in the spa area. This detracted from the experience for us.
Stayed 4 nights in Aug 2019
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities, room comfort

Wonderful place

Everything was wonderful, except the rude receptionist who wrongly accused me of not having paid, after we had already left the hotel.
Stayed 2 nights in Aug 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Mar 2019