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JustStay Ratingen Hotel & Apartments

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Photo gallery for JustStay Ratingen Hotel & Apartments

A modern room with a skylight, a chair, a bed, and a radiator. - JustStay Ratingen Hotel & Apartments (Ratingen)
A modern kitchen with dark cabinets, a wooden dining table, and a built-in oven. There is a grey sofa and a flat-screen TV mounted on the wall. - JustStay Ratingen Hotel & Apartments (Ratingen)
A balcony with a glass ceiling, offering a view of residential buildings and trees. - JustStay Ratingen Hotel & Apartments (Ratingen)
A modern lounge area with a sofa, two round tables, and a bookshelf. - JustStay Ratingen Hotel & Apartments (Ratingen)
A gym with cardio machines, weight machines, and a TV screen. - JustStay Ratingen Hotel & Apartments (Ratingen)
JustStay Ratingen Hotel & Apartments provides a 24-hour gym and more. Guests can connect to free in-room WiFi.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free WiFi
  • Gym
  • Breakfast available
  • Housekeeping
  • Kitchen

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Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Large Studio

A modern bedroom with a bed, a nightstand, a bedside table, and a large window.

Large Studio

8.0 out of 10
Very good
(1 review)
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Classic Studio

A modern hotel room with a bed, desk, and seating area.

Classic Studio

8.0 out of 10
Very good
(2 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Small Studio

A modern hotel room with a neatly made bed, a nightstand, and a cityscape view.

Small Studio

8.4 out of 10
Very good
(9 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed

View all photos for Superior Room

A modern hotel room with a large bed, cityscape artwork on the wall, and a city skyline view.

Superior Room

10.0 out of 10
Exceptional
(1 review)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic Room

A modern hotel room with a neatly made bed, a cityscape wall mural, and a large window with curtains.

Classic Room

  • 16 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Premium Studio

A modern bedroom with a sloped ceiling, a large window, a bed with an orange bedspread, and a chair.

Premium Studio

  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Twin Sofa Beds

About the neighborhood

Located in Ratingen, JustStay Ratingen Hotel & Apartments is connected to a rail/subway station. Travelers who have shopping on the agenda can visit Düsseldorf Christmas Market and Konigsallee. Looking to enjoy an event or a game? See what's going on at PSD Bank Dome or Merkur Spiel-Arena. Visit our Ratingen travel guide
Map
Beethovenstraße 24, Ratingen, 40878

What's nearby

  • Stadthistorisches Museum Ratingen
    9 min walk - 0.5 miles
  • Trinsenturm
    9 min walk - 0.5 miles
  • DumeklemmerHalle Ratingen
    9 min walk - 0.5 miles
  • LVR-Industriemuseum Ratingen
    18 min walk - 1.0 mile
  • Blue Lake
    4 min drive - 0.9 miles

Getting around

  • Ratingen East S-Bahn
    8 min walk
  • Broichhof Ratingen Station
    16 min walk
  • Düsseldorf Intl. Airport (DUS)
    18 min drive

Restaurants

  • Talschlösschen
    11 min walk
  • Perfetto am Markt
    6 min walk
  • Altes Steinhaus Tapas & Steaks
    5 min walk
  • Toms on the Rocks
    4 min walk
  • Zu den 3 Königen
    6 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Limited onsite parking

Food and drink

  • Continental breakfast available for a fee 7:00 AM to 8:00 AM on weekdays and 8:00 AM to 9:00 AM on weekends; EUR 14.90 for adults and EUR 14.90 for children

Things to do

  • 24-hour gym

Family friendly

  • In-room kitchenette
  • In-room refrigerator

Conveniences

  • Vending machine

Guest services

  • Housekeeping (daily)

Accessibility

  • Elevator

More

  • 4 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch smart TV with premium cable channels

Food and drink

  • Cleaning supplies
  • Cookware, dishware, and utensils
  • Kitchenette
  • Refrigerator
  • Stovetop

More

  • Desk
  • Heating
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: EUR 20
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 20
Express check-out available

Special check-in instructions

There is no front desk at this property
Guests will receive an email within 24 hours before arrival with check-in instructions and an access code; access will be through a private entrance
Prior to arrival, you must complete online registration via a secure link
Information provided by the property may be translated using automated translation tools

Access methods

Access code, private entrance

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 10.0 per day

Important information

Optional extras

  • Fee for continental breakfast: approximately EUR 14.9 for adults and EUR 14.9 for children
  • Early check-in fee: EUR 20 (subject to availability)
  • Late check-out fee: EUR 20 (subject to availability)
  • Rollaway bed fee: EUR 10.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a debit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve high chair
Safety features at this property include a fire extinguisher, a smoke detector, and a security system

Frequently asked questions

Is JustStay Ratingen Hotel & Apartments pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Limited spots are available.

What time is check-in at JustStay Ratingen Hotel & Apartments?

Check-in start time: 3:00 PM; Check-in end time: anytime. Early check-in is available for a fee of EUR 20 (subject to availability).

What time is check-out at JustStay Ratingen Hotel & Apartments?

Check-out is at 11:00 AM. Late check-out is available for EUR 20 (subject to availability).

Where is JustStay Ratingen Hotel & Apartments located?

Located in the heart of Ratingen, this hotel is 0.9 mi (1.4 km) from Blue Lake and within 3 mi (5 km) of Green Lake and Dusseldorfer Golfclub. PSD Bank Dome and Duesseldorf Grafenberg Wildlife Park are also within 6 mi (10 km). Ratingen East S-Bahn is 8 minutes by foot and Ratingen Mitte Station is 11 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

JustStay Ratingen Hotel & Apartments Reviews

8.4

Very Good

8.8

Cleanliness

8.2

Amenities

8.4

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 31 out of 66 reviews
Rating 8 - Good. 22 out of 66 reviews
Rating 6 - Okay. 6 out of 66 reviews
Rating 4 - Poor. 4 out of 66 reviews
Rating 2 - Terrible. 3 out of 66 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Very clean, with good service staff. Safe location. Close to the main street, with plenty of places to walk and things to see. Shops, restaurants, and cozy cafés I liked it, thank you. Highly recommended
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Clean and pleasant, with a gym, a lounge area, and and good communication with the staff. Excellent location with shops, cafés, a supermarket, and a market nearby. Highly recommended.
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
I loved how the property had been organised and hope, how quite and safe it was . I hope the cleanliness would be upgraded.
Stayed 2 nights in Mar 2025
Verified review

10/10 Excellent

Excellent property but no heating so freezing in the room as we stayed there in Dec 6 deg !
Stayed 2 nights in Nov 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good…..
Stayed 1 night in Sep 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing value for money!
Stayed 1 night in Sep 2022
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities
Not
Stayed 1 night in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities, room comfort

Last minute

The hotel was a last minute decision due to leaving another property that was of an unexpected lower standard. My only criticisms are the lack of a safe in my room , one of the socket outlets by the tv was insecure( plenty of others available so not an issue), and was unable to use the bath provided, but the shower was great
Stayed 3 nights in Feb 2024
Verified review

6/10 Okay

Liked: Staff & service, room comfort
Disliked: Cleanliness
Easy access and check in. Close to the center of Ratingen. Calm area. Room could be cleaner, quite some dust and web around the bed, especially near the head which is not so nice. Also insect in the room because windows were open, I think for quite some time without anyone using the room. Shower was impossible to change temperature. It is an ok hotel but better a different room than on ground floor.
Stayed 1 night in Oct 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gut
Stayed 2 nights in May 2026
Verified review

4/10 Poor

Disliked: Staff & service, amenities, property conditions & facilities
表面上はきれいだったがベッドが壊れていて傾いていた。首と腰を痛めてから気付いた。 チェックインに関するメッセージもドイツ語だけ。メッセージを送ってもスルー。 管理人さんがいないのでどうにもならない。 ぜひ改善してください
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top Hotel, super Fitnessraum, die Frühstücksbox ist Klasse.
Stayed 4 nights in Jul 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
sehr stadtnah und trotzdem absolut ruhig
Stayed 1 night in Jul 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service
電子レンジが欲しい
Stayed 7 nights in Jun 2024
Verified review

8/10 Good

Liked: Staff & service
洗濯機、電子レンジがあるとより良い
Stayed 2 nights in Jun 2024
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Extrem schlecht

- Langsames Internet, die Verbindung wurde ständig unterbrochen. - Da das Hotel ziemlich hellhörig ist und die Türen nur durch heftiges Zuziehen schließen, war das Schlafen eine Herausforderung. - Äußerst schlechte Kommunikation, was für ein Hotel ohne physische Rezeption und Personal vor Ort inakzeptabel ist. E-Mails wurden nicht beantwortet. - Bei der Buchung wies ich darauf hin, dass eine Rechnung benötigt wird. Trotzdem weigerte sich das Hotel, eine Rechnung auszustellen. - Zimmer sehr schmutzig (Staub und Brotkrümel auf dem Boden) und die orangefarbenen Kissen auf dem Bett stanken. - Es gibt Keine Möglichkeit, die Zimmertemperatur einzustellen. - Sehr schlechtes Preis-Leistungsverhältnis, nicht zu empfehlen.
Stayed 2 nights in May 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alles bestens! Hervorragend!!!
Stayed 1 night in Feb 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
/
Stayed 1 night in Dec 2022
Verified review

6/10 Okay

Liked: Cleanliness, room comfort
Rent og pænt værelse, men det er userviceret hotel, og morgenmaden var elendig. Alt i alt stod opholdet ikke mål med prisen.
Stayed 1 night in Sep 2022
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overall,very good

The room I was in was very clean and the hotel is in a great location,a 5 minute walk to the town centre,my only concern was it was very hot in the room which had no air conditioning so had to put the not-so-quiet fan on
Stayed 5 nights in Jun 2022
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Besonders das Personal vor Ort und auch die telefonische Betreuung waren sehr freundlich.
Stayed 3 nights in Apr 2022
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities

Schönes neues Hotel in sehr guter Lage

Neues Hotel in zentraler Lage, Parkplätze direkt vor der Tür, sehr gute Kommunikation des Zugangscodes im Vorfeld. Hotel aufgrund des Designs etwas düster (Geschmacksache). Leider war unser Duschabfluss verstopft und im Badezimmer war eine Kakerlake, die wir aber erledigen konnten. Kann passieren. Trotzdem sehr empfehlenswertes Hotel!
Stayed 1 night in Aug 2021
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities

OK

Bett war viel zu weich. Kein Glas zum Zähneputzen. Ansonsten ok.
Stayed 1 night in Jul 2021
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super
Stayed 2 nights in Jan 2021
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bin sehr beeindruckt. Sehr sauber und alles Top. Empfehlenswert.
Stayed 1 night in Aug 2020