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Sheraton Raleigh Hotel

Property class: 3.5

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Photo gallery for Sheraton Raleigh Hotel

A restaurant with brick walls, wooden tables, and hanging lights. - Sheraton Raleigh Hotel (Raleigh)
A multi-story hotel with a prominent Sheraton sign, a courtyard with seating, and a modern building adjacent to it. - Sheraton Raleigh Hotel (Raleigh)
A spacious lobby with a high ceiling, brick walls, and multiple seating areas. - Sheraton Raleigh Hotel (Raleigh)
A modern hotel room with a large bed, a desk, a chair, and a view of the city. - Sheraton Raleigh Hotel (Raleigh)
A bar area with a brick wall, bar stools, a counter with a cash register, and a large chandelier. - Sheraton Raleigh Hotel (Raleigh)
Located close to Atlantic Union Bank Convention Center, Sheraton Raleigh Hotel provides a coffee shop/cafe, dry cleaning/laundry services, and a bar. The on-site Italian cuisine restaurant, Jimmy V's Osteria + Bar, offers breakfast, lunch, and dinner. Free in-room WiFi is available to all guests, along with a gym and a business center.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Free WiFi
  • Air conditioning
  • Parking available

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Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Traditional Room, 1 King Bed, Non Smoking

A hotel room with a bed, a desk with a TV, a sofa, and a window with curtains.

Traditional Room, 1 King Bed, Non Smoking

8.4 out of 10
Very good
(102 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Room, 2 Queen Beds, Non Smoking

A hotel room with two beds, a desk, a chair, a television, and a large window with curtains.

Traditional Room, 2 Queen Beds, Non Smoking

8.2 out of 10
Very good
(52 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Club Room, 1 King Bed

A hotel room with a bed, a desk with a TV, a sofa, and a window with curtains.

Club Room, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 2 Queen Beds

A hotel room with two beds, a desk, a chair, a television, and a large window with curtains.

Club Room, 2 Queen Beds

  • 27 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Traditional Room, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

A hotel room with two beds, a desk, a chair, and a large window with curtains.

Traditional Room, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

8.0 out of 10
Very good
(1 review)
  • 27 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Traditional Room, 2 Queen Beds (Mobility/Hearing Access, Roll-In Shwr)

A hotel room with two beds, a desk, a chair, and a large window with curtains.

Traditional Room, 2 Queen Beds (Mobility/Hearing Access, Roll-In Shwr)

  • 27 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Traditional Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

A hotel room with a large bed, two armchairs, a desk with a TV, and a small table with a lamp.

Traditional Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

9.6 out of 10
Exceptional
(7 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

A hotel room with a large bed, two armchairs, a desk with a TV, and a small table with a lamp.

Traditional Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

8.0 out of 10
Very good
(1 review)
  • 27 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

About the neighborhood

Located in Downtown Raleigh, a neighborhood in Raleigh, Sheraton Raleigh Hotel is in the entertainment district and near a train station. Travelers eager for a bit of culture can stop by Coastal Credit Union Music Park at Walnut Creek, while those who have shopping on the agenda may want to visit Crabtree Valley Mall and Brier Creek Commons. Looking to enjoy an event or a game? See what's going on at Carter-Finley Stadium or Lenovo Center. Visit our Raleigh travel guide
Map
421 S Salisbury St, Raleigh, NC, 27601

What's nearby

  • A city skyline with modern buildings, a highway, and surrounding greenery.
    Atlantic Union Bank Convention Center
    2 min walk - 0.1 miles
  • A large, classical building with columns and a symmetrical facade, surrounded by a grassy lawn and leafless trees.
    North Carolina State Capitol
    7 min walk - 0.4 miles
  • Red Hat Amphitheater
    3 min walk - 0.2 miles
  • Shaw University
    4 min walk - 0.3 miles
  • Moore Square
    5 min walk - 0.3 miles

Getting around

  • Raleigh Union Station
    10 min walk
  • Raleigh-Durham International Airport (RDU)
    19 min drive

Restaurants

  • Amrut: Taste Of India
    4 min walk
  • The Hat Rack
    3 min walk
  • Poole's Diner
    3 min walk
  • Jimmy V's Osteria + Bar
    2 min walk
  • Rye Bar and Southern Kitchen
    3 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (USD 34 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: USD 8 to 14 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Cafe Sienna
  • Jimmy V's Osteria + Bar

Things to do

  • Gym

Family friendly

  • In-room crib

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 13,003 square feet of conference space
  • Business center
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Visual fire alarm
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 17 floors
  • Ballroom
  • Banquet hall
  • Comprehensive food waste policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reception hall
  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Down comforter
  • Free crib
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with premium cable channels
  • Pay movies
  • Video game console

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: USD 75.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

  • American Express
  • Diners Club
  • Discover
  • JCB International
  • Mastercard
  • Visa

Important information

Optional extras

  • Fee for full breakfast: approximately USD 8 to 14 per person
  • Valet parking fee: USD 34.00 per day (in/out privileges)
  • Late check-out fee: USD 75.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Is Sheraton Raleigh Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Valet parking is available for USD 34.00 per day.

What time is check-in at Sheraton Raleigh Hotel?

Check-in start time: 4:00 PM; Check-in end time: anytime.

What time is check-out at Sheraton Raleigh Hotel?

Check-out is at 11 AM. Late check-out is available for USD 75.00 (subject to availability).

Where is Sheraton Raleigh Hotel located?

Located in Downtown Raleigh, this hotel is steps from Atlantic Union Bank Convention Center and 1.6 mi (2.6 km) from North Carolina State University. Red Hat Amphitheater and Martin Marietta Center for the Performing Arts are also within 10 minutes. Raleigh Union Station is 10 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Sheraton Raleigh Hotel Reviews

8.2

Very Good

8.4

Cleanliness

8.0

Amenities

8.8

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 522 out of 1009 reviews
Rating 8 - Good. 225 out of 1009 reviews
Rating 6 - Okay. 148 out of 1009 reviews
Rating 4 - Poor. 67 out of 1009 reviews
Rating 2 - Terrible. 47 out of 1009 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed for only one night but everything was clean. Location was great and staff was very friendly
Stayed 1 night in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay the staff and crew were absolutely amazing.
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We needed a nice hotel downtown to enjoy the nearby nightlife,and this hotel was the prefect choice. Closer to everything, very clean and there was even a music festival just outside. We will stay here again.
Stayed 1 night in Oct 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and nice clean rooms
Stayed 3 nights in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very accessible to several restaurants downtown. Parking deck directly across the street from the hotel.
Stayed 2 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, helpful and friendly staff.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Celeste at registration was most helpful and soo nice!! Restaurant was good, valet service was very quick! Fellow ran to get the car!
Stayed 1 night in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, not noisy. Perfect location! You had to pay for parking which was the only downside
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, friendly staff
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel and very convenient location. Friendly staff and clean room.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great. The staff was wonderful super clean super convenient for local shopping and dining and going to watch music. Had a great time!
Stayed 1 night in May 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities
staff were attentive and kind. A +
Stayed 3 nights in Sep 2026
Verified review

8/10 Good

Liked: Staff & service, property conditions & facilities
I had a few hiccups but the staff was helpful in making sure my stay was pleasant.
Stayed 1 night in Jun 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Disliked: Amenities
Room was clean, staff was friendly and nice. The hot water took forever to get going in the shower. Not having their own parking is also annoying with it being downtown so you have to pay somewhere else.
Stayed 1 night in Sep 2026
Verified review

2/10 Terrible

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Hotel was clean and check in was smooth. Things took a turn for the worse when we arrived back after dinner and the staff informed us we were locked out of our room because we had a dog—after I had confirmed the pet policy prior to booking (twice) and checked in with my dog in tow. They called local law enforcement and it was an incredibly unprofessional & uncomfortable situation. The miscommunication within hotel personnel should have been addressed long before they acted the way they did towards us. Will not stay here again.
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The first thing I noticed when I walked in was the beautiful fragrance. If they had that in a bottle I would have bought some! The staff was friendly and helpful. I was feeling a bit sick at my stomach from all the travel and they had some Tums for sale! Score! Comfortable bed, spotless room. I felt the price was reasonable, except for the parking garage across the street. Would stay again.
Stayed 1 night in Sep 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was convenient. Parking garage nearby was great.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We took a train to Raleigh, stayed overnight, and had an amazing time. The hotel was in a perfect location near the train station and the nightclub.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel helpful staff
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was incredibly friendly. Great property that is walking distance to some great Restaurants and museums.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean well maintained with very good staff. Would use again if traveling through that area.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient to downtown activities
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
The room was kept clean, and the staff were very friendly. I found it useful that the fitness room was open 24/7. The amenities weren't impressive but covered all the basics. It's also nice that there are so many great places to grab a bite within walking distance from the hotel. My only difficulty was dealing with the elevator's occasional malfunctions (e.g., card reader sensitivity, opening doors while the elevator was not level with the floor).
Stayed 3 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Very nice hotel. Staff was friendly and helpful. There were some minor issues like the phone not working...but that wasn't a big deal.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, clean rooms
Stayed 2 nights in Apr 2026