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Hilton Garden Inn Raleigh /Crabtree Valley

Property class: 3.5

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Photo gallery for Hilton Garden Inn Raleigh /Crabtree Valley

A modern lobby with a green arch, seating area, and a reception desk. - Hilton Garden Inn Raleigh /Crabtree Valley (Raleigh)
An indoor swimming pool with a central water feature, seating areas, and a modern ceiling design. - Hilton Garden Inn Raleigh /Crabtree Valley (Raleigh)
A spacious lobby with a central seating area, a large mirror, and a chandelier. - Hilton Garden Inn Raleigh /Crabtree Valley (Raleigh)
A modern lobby with a seating area, a fireplace, and a large plant. - Hilton Garden Inn Raleigh /Crabtree Valley (Raleigh)
An outdoor patio with stone flooring, yellow and gray patterned sofas, a round table, and string lights. - Hilton Garden Inn Raleigh /Crabtree Valley (Raleigh)
Located close to Crabtree Valley Mall and North Hills Shopping Center, Hilton Garden Inn Raleigh /Crabtree Valley provides a terrace, dry cleaning/laundry services, and a fireplace in the lobby. The on-site American cuisine restaurant, Garden Grille & Bar, offers breakfast, lunch, and dinner. In addition to a bar and a 24-hour gym, guests can connect to free in-room WiFi.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning

Off-peak, on budget: 30% or more off select hotels in our fall sale

Skip the crowds, keep the savings. AARP members save more after Labor Day. Book by Oct 7, 2026.

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Room, 1 King Bed, Non Smoking

A hotel room with a large bed, a chair, a desk, and a wall-mounted TV.

Room, 1 King Bed, Non Smoking

9.4 out of 10
Exceptional
(28 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 2 Queen Beds, Non Smoking

A hotel room with a bed, a desk with a chair, a television, and a mirror.

Room, 2 Queen Beds, Non Smoking

9.4 out of 10
Exceptional
(71 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Room, 1 King Bed, Accessible, Bathtub

A hotel room with a large bed, a chair, a desk, and a wall-mounted TV.

Room, 1 King Bed, Accessible, Bathtub

9.8 out of 10
Exceptional
(6 reviews)
  • 41 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Hearing Impaired)

A hotel room with a large bed, a desk, a chair, a TV, and a window with curtains.

Room, 1 King Bed, Accessible, Non Smoking (Hearing Impaired)

10.0 out of 10
Exceptional
(2 reviews)
  • 41 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking (Hearing Impaired)

A hotel room with a bed, a desk with a chair, a television, and a mirror.

Room, 2 Queen Beds, Accessible, Non Smoking (Hearing Impaired)

9.6 out of 10
Exceptional
(10 reviews)
  • 41 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking (Roll-in Shower)

A hotel room with a bed, a desk with a chair, a television, and a mirror.

Room, 2 Queen Beds, Accessible, Non Smoking (Roll-in Shower)

9.4 out of 10
Exceptional
(11 reviews)
  • 41 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub

A modern living room with a sectional sofa, a patterned armchair, a small table with a lamp, and a decorative wall piece.

Suite, 1 King Bed, Non Smoking, Jetted Tub

10.0 out of 10
Exceptional
(1 review)
  • 79 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub

A modern bedroom with a bed, a desk, a television, a painting, and a window.

Suite, 1 King Bed, Non Smoking, Jetted Tub

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed, Non Smoking

A hotel room with a bed, two chairs, a desk, and a nightstand.

Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 2 Queen Beds, Non Smoking

A hotel room with two beds, a desk, a television, and a window with curtains.

Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

About the neighborhood

North Hills, a neighborhood in Raleigh, is home to Hilton Garden Inn Raleigh /Crabtree Valley. North Carolina Museum of Art and North Carolina Museum of Natural Sciences are cultural highlights, and travelers looking to shop may want to visit Crabtree Valley Mall and North Hills Shopping Center. Check out an event or a game at Carter-Finley Stadium, and consider making time for Duke Energy Center for the Performing Arts, a top attraction not to be missed. Visit our Raleigh travel guide
Map
3912 Arrow Drive, Raleigh, NC, 27612

What's nearby

  • A square white plate with a food item on a wooden table.
    North Hills Shopping Center
    2 min drive - 2.3 miles
  • A brick building with a curved glass extension, surrounded by a brick pathway and trees with autumn foliage.
    North Carolina State University
    3 min drive - 2.7 miles
  • Three vibrant flowers with red and yellow petals and a dark center, set against a dry, rocky background.
    Lenovo Center
    4 min drive - 4.1 miles
  • A city skyline with modern buildings, a highway, and surrounding greenery.
    Raleigh Convention Center
    10 min drive - 8.1 miles
  • Crabtree Valley Mall
    7 min walk - 0.4 miles

Getting around

  • Cary Station
    14 min drive
  • Raleigh-Durham International Airport (RDU)
    16 min drive

Restaurants

  • The Cheesecake Factory
    14 min walk
  • Seasons 52
    13 min walk
  • P.F. Chang's China Bistro
    13 min walk
  • Starbucks
    14 min walk
  • McDonald's
    4 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free area shuttle up to 3 mi
  • Free shopping center shuttle
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Garden Grille & Bar

Things to do

  • 24-hour gym
  • Pool
  • TV in common areas

Family friendly

  • Free area shuttle
  • Free rollaway/extra bed
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 6,049 square feet of conference space
  • Business center
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 7 floors
  • Ballroom
  • Built in 2015
  • Fireplace in lobby
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Private bathroom
  • Towels provided

Entertainment

  • 47-inch LCD TV with premium channels
  • MP3 dock

Food and drink

  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free rollaway/extra beds
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Hilton Garden Inn Raleigh /Crabtree Valley have a pool?

Yes, this property has a pool.

Is Hilton Garden Inn Raleigh /Crabtree Valley pet-friendly?

Yes, Hilton Garden Inn Raleigh /Crabtree Valley allows cats and dogs (limit 2 total). There's a fee of USD 75 per accommodation, per stay. Service animals are exempt from fees.

How much is parking?

Self parking is free at this property.

What time is check-in at Hilton Garden Inn Raleigh /Crabtree Valley?

Check-in start time: 4:00 PM; Check-in end time: midnight.

What time is check-out at Hilton Garden Inn Raleigh /Crabtree Valley?

Check-out is at 11:00 AM.

Where is Hilton Garden Inn Raleigh /Crabtree Valley located?

Located in North Hills, this hotel is 0.8 mi (1.3 km) from Crabtree Valley Mall and 2.3 mi (3.7 km) from North Hills Shopping Center. North Carolina Museum of Art and Raleigh Brewing Company are also within 6 mi (10 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hilton Garden Inn Raleigh /Crabtree Valley Reviews

9.4

Exceptional

9.6

Cleanliness

9.2

Location

9.4

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 752 out of 1009 reviews
Rating 8 - Good. 169 out of 1009 reviews
Rating 6 - Okay. 52 out of 1009 reviews
Rating 4 - Poor. 19 out of 1009 reviews
Rating 2 - Terrible. 17 out of 1009 reviews

Reviews

Verified review

10/10 Excellent

Dawn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, great breakfast and friendly staff
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Kemper

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best in the neighborhood. Great staff, clean hotel a room, and a wonderful bar and restaurant.
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

Marvin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and comfortable
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Kara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the second time traveling & staying here. The customer service from the desk to the bar area is beyond exceptional. Everyone is incredibly accommodating & genuinely wants to make sure you have a comfortable stay. The rooms we have had are very clean. The food from the restaurant was is very good as well.
Stayed 4 nights in Aug 2026
Verified review

10/10 Excellent

BRITTNEY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location. I would stay again.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay at the Hilton the rooms were clean and spacious. Parking was usually okay but a few nights we had to park farther away than we would have liked since the lot was full. The pool was warm and clean and they had plenty of towels stocked around the pool room.
Stayed 5 nights in Aug 2026
Verified review

10/10 Excellent

Essence

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Booked here for a quick personal getaway and loved every minute of it. Exceptional service, location, amenities, and property.
Stayed 1 night in May 2026
Verified review

8/10 Good

Debra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was very nice. Staff was very welcoming. Rooms were very nice and clean.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent in all ways every time we stay there. Staff is awesome. Will stay again.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Theresa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lobby is very cute and stylish. All front desk people were nice and quick. Liked morning breakfast and evening bar service. Newer gym. Indoor pool areas very warm, pool water cool but not cold. Parking lot well lit. Rooms and general areas still looked newish. Cleaning team were constantly at work. Would definitely return.
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

Heidi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was super clean and the refrigerators in the room were college size. The breakfast was very good along with the staff. I don’t care for shower curtains but these were spotless.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and helpful. The common areas and room were very clean. I would definitely stay here again.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Iris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was one of the most beautiful rooms/hotel settings in this area. The staff was very helpful starting with my check-in. Definitely would return to this hotel.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Kristen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay. The staff are the best part.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Marisol

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Micha

Liked: Cleanliness, amenities, property conditions & facilities
Nice room, friendly staff, cute ambience, lots of pockets to take cute pictures in. I enjoyed my stay…
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Harry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room and the hotel lobby were very clean. The staff at the front desk were very friendly, courteous and supportive. We didn't use the bar as we are not drinkers. Self parking was convenient and free and plenty of spaces. The only problem we came across was there was a water testing taking place from 10:00 am to 4:00 pm and we had no water during that time as it was shut off. I called the front desk and complained about this and they apologized and offered us a complimentary dinner with appetizer from their restaurant on the first floor which was fantastic and we were satisfied with this. This is a nice hotel and fairly new construction so it's very clean.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Rinku

Liked: Cleanliness, amenities, property conditions & facilities
Very satisfied with clean room, staff, amenities and the restaurant staff
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Virginia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We are so thankful to the staff of the Hilton Gardens at Crabtree. The staff were so kind, thoughtful, and accommodating. I am so terrible with name, and I wish I had written them down to give them acknowledgement, but everyone was so nice. I was there for a surgery at UNC Rex, and the staff provided us with a wheelchair to help me get around to my room when I had to return. They all just went above and beyond. I absolutely recommend this hotel as a great and convenient place to stay in the Raleigh area.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

maurizio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Patricia

Liked: Cleanliness, amenities, property conditions & facilities
Lauren at the front desk was a true delight and very kind at check in!!
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Jason A

Liked: Cleanliness, amenities, property conditions & facilities
Very clean property/room. Customer service is top notch. Will definitely stay here again.
Stayed 3 nights in Jan 2026
Verified review

8/10 Good

Delialh

Liked: Cleanliness, staff & service, amenities
First of all, Melissa at the front desk is amazing. Great customer service. Hotel was clean and central to all things: food, shopping, activities.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Teresa

Liked: Cleanliness, amenities, property conditions & facilities
It was an excellent experience overall. All the staff was very friendly and helpful too. I will definitely stay here again.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Todd

Liked: Cleanliness, property conditions & facilities
Very courteous staff and extremely clean rooms
Stayed 1 night in Nov 2025