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Hampton Inn & Suites Raleigh/Crabtree Valley

Property class: 2.5

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Photo gallery for Hampton Inn & Suites Raleigh/Crabtree Valley

A hotel lobby with a reception desk, seating area, and a staircase leading to the upper floors. - Hampton Inn & Suites Raleigh/Crabtree Valley (Raleigh)
An indoor swimming pool with a central water feature, surrounded by seating areas and large windows. - Hampton Inn & Suites Raleigh/Crabtree Valley (Raleigh)
A hotel lobby with a seating area, a reception desk, and a bar. - Hampton Inn & Suites Raleigh/Crabtree Valley (Raleigh)
An outdoor patio with brick pillars, outdoor seating, and string lights. - Hampton Inn & Suites Raleigh/Crabtree Valley (Raleigh)
A lobby with two patterned armchairs, a central round table with a plant, and a wall-mounted fireplace. - Hampton Inn & Suites Raleigh/Crabtree Valley (Raleigh)
Located close to Crabtree Valley Mall and North Hills Shopping Center, Hampton Inn & Suites Raleigh/Crabtree Valley provides a free breakfast buffet, a terrace, and laundry facilities. In addition to a fireplace in the lobby and a 24-hour gym, guests can connect to free in-room WiFi.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Pet friendly
  • Free WiFi
  • Air conditioning

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Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Room, 1 King Bed, Accessible, Microwave (Mobility and Hearing)

A hotel room with a bed, a desk, a chair, a bathroom with a shower, and a window with curtains.

Room, 1 King Bed, Accessible, Microwave (Mobility and Hearing)

8.8 out of 10
Excellent
(18 reviews)
  • 35 sq m
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Room, 2 Queen Beds, Accessible (Mobility and Hearing)

A hotel room with two beds, a desk, a television, a chair, and a lamp.

Room, 2 Queen Beds, Accessible (Mobility and Hearing)

9.6 out of 10
Exceptional
(35 reviews)
  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for Studio Suite, 1 King Bed with Sofa bed, Microwave

A hotel room with a large bed, a desk, a chair, a sofa, a TV, and a lamp.

Studio Suite, 1 King Bed with Sofa bed, Microwave

9.0 out of 10
Wonderful
(32 reviews)
  • 39 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free wired internet

View all photos for Room, 1 King Bed

A hotel room with a bed, desk, chair, and two lamps.

Room, 1 King Bed

9.2 out of 10
Wonderful
(39 reviews)
  • 32 sq m
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Room, 2 Queen Beds

A hotel room with two beds, a desk, a television, a chair, and a lamp.

Room, 2 Queen Beds

9.0 out of 10
Wonderful
(70 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for Studio, 1 King Bed with Sofa bed, Accessible, Microwave (Mobility and Hearing)

A hotel room with a large bed, bedside lamps, a nightstand, a mirror, and a bathroom visible through an open door.

Studio, 1 King Bed with Sofa bed, Accessible, Microwave (Mobility and Hearing)

10.0 out of 10
Exceptional
(3 reviews)
  • 39 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free wired internet

View all photos for Executive Suite, 1 King Bed, Microwave

A hotel room with a large bed, a TV mounted on a mosaic wall, a nightstand with a lamp, and a sofa with orange cushions.

Executive Suite, 1 King Bed, Microwave

  • 70 sq m
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

About the neighborhood

Located in North Hills, a neighborhood in Raleigh, Hampton Inn & Suites Raleigh/Crabtree Valley is in a shopping district. Crabtree Valley Mall and North Hills Shopping Center are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Raleigh Rose Garden and North Carolina State Fairgrounds. Looking to enjoy an event or a game while in town? See what's going on at Lenovo Center. Visit our Raleigh travel guide
Map
3920 Arrow Dr, Raleigh, NC, 27612

What's nearby

  • A square white plate with a food item on a wooden table.
    North Hills Shopping Center
    2 min drive - 2.1 miles
  • A tall white tower with a clock and a flag.
    North Carolina State University
    3 min drive - 2.9 miles
  • Three vibrant flowers with red and yellow petals and a dark center, set against a dry, rocky background.
    Lenovo Center
    5 min drive - 4.3 miles
  • A city skyline with modern buildings, a highway, and surrounding greenery.
    Atlantic Union Bank Convention Center
    10 min drive - 5.5 miles
  • Crabtree Valley Mall
    8 min walk - 0.4 miles

Getting around

  • Cary Station
    13 min drive
  • Raleigh-Durham International Airport (RDU)
    15 min drive

Restaurants

  • The Cheesecake Factory
    14 min walk
  • Seasons 52
    13 min walk
  • P.F. Chang's China Bistro
    13 min walk
  • Starbucks
    14 min walk
  • McDonald's
    4 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free area shuttle up to 3 mi
  • Free shopping center shuttle
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Free area shuttle
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Wedding services

Business services

  • 24-hour business center
  • Conference center (4,200 square feet of space)
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • High-pile carpet in room
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 2013
  • Designated smoking areas
  • Fireplace in lobby
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 40-inch TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

  • American Express
  • Diners Club
  • Discover
  • Mastercard
  • Visa

Important information

Optional extras

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Hampton Inn & Suites Raleigh/Crabtree Valley have a pool?

Yes, this property has an indoor pool.

Is Hampton Inn & Suites Raleigh/Crabtree Valley pet-friendly?

Yes, Hampton Inn & Suites Raleigh/Crabtree Valley allows cats and dogs (limit 2 total). There's a fee of USD 75 per accommodation, per stay. Service animals are exempt from fees.

How much is parking?

Self parking is free at this property.

What time is check-in at Hampton Inn & Suites Raleigh/Crabtree Valley?

Check-in start time: 4:00 PM; Check-in end time: midnight.

What time is check-out at Hampton Inn & Suites Raleigh/Crabtree Valley?

Check-out is at 11 AM.

Where is Hampton Inn & Suites Raleigh/Crabtree Valley located?

Located in North Hills, this hotel is 0.8 mi (1.3 km) from Crabtree Valley Mall and 2.2 mi (3.6 km) from North Hills Shopping Center. William B. Umstead State Park and North Carolina Museum of Art are also within 6 mi (10 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hampton Inn & Suites Raleigh/Crabtree Valley Reviews

9.2

Wonderful

9.4

Cleanliness

9.0

Location

9.4

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 697 out of 1000 reviews
Rating 8 - Good. 194 out of 1000 reviews
Rating 6 - Okay. 68 out of 1000 reviews
Rating 4 - Poor. 20 out of 1000 reviews
Rating 2 - Terrible. 21 out of 1000 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Estabon at the front desk was awesome. Hotel was very clean. While some construction was going on we barely noticed. Nice hotel. Will stay again when in Raleigh.
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very comfortable and clean. The continental breakfast was the best we’ve had in a while
Stayed 2 nights in Sep 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very comfortable and clean. Our only issue was the shower... hardly any water pressure and it didn't really get hot
Stayed 1 night in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good golfer in Raleigh
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was excellent. The staff was very friendly, the room was great, parking was good. Would definitely stay there again and would recommend them to others.
Stayed 4 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
I've stayed here a few times. It's a good location to walk to the mall if you can handle hills. It is generally pretty noisy. You can hear every knock and bump from housekeeping all day, especially on Monday. They're doing renos as of Aug '26. But I don't get how one carpet had to be at 630 am right at the elevator next to my room. Guess someone had an accident.
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff, delicious breakfast, spacious and clean rooms, and close proximity to Raleigh’s most desired attractions.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything worked. Staff were friendly and helpful and professional. Very convenient location to the mall and restaurants.
Stayed 1 night in Jul 2026
Verified review

6/10 Okay

Disliked: Cleanliness, amenities, property conditions & facilities
The location was great for my needs. However, the property is very old, needs updating. Water stains and rusty equipment in the fitness center. There was hair in the shower and on the bathroom floor upon my arrival. Hallway was humid with a musty smell. I will stay elsewhere during my next visit to Raleigh.
Stayed 6 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was super clean, staff very gentle and helpful, breakfast was great and the indoor pool fantastic!
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and hotel grounds. Super friendly staff. Appreciated free breakfast
Stayed 2 nights in Jul 2026
Verified review

4/10 Poor

Liked: Staff & service, property conditions & facilities
Disliked: Amenities
Staff was very friendly and helpful and breakfast was great. Unfortunately the room had water damage so the wallpaper was peeling off. Many of our outlets were not usable. the bathroom’s exhaust fan was not working. Our phone was not working. Laundry room was dirty and one of the two dryers was not working. The pool had way too much chlorine, the fumes made it hard to breathe in the enclosed pool area. Me and my family had used this hotel a few years ago and since then it has really gone downhill.
Stayed 3 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful staff. Very convenient location, close to the mall and restaurants. Easy and comfortable location and stay.
Stayed 5 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved this hotel, friendly staff , great breakfast and safe area.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a great stay at the Hampton Inn! It was very clean, the staff was professional and welcoming, and the overall atmosphere was friendly and comfortable. I would definitely stay again!
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I hosted my family reunion this year and this was the host property. The staff were very warm and friendly with everyone. They never hesitated to help with any questions. From the sales department, breakfast staff, maintenance, and front desk they were all ready to help me carry things, hold things, and answer questions with a smile. Amazing experience that made hosting so much easier!
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Great staff, clean room, and convenient location
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There could be a better breakfast selection. The selection did not match the aesthetics of the hotel at all. The staff was very professional and accommodating from the beginning of our stay until the end. I will definitely recommend staying at this hotel.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay was fantastic great staff very friendly and exceeded my expectations as far as meeting my needs, i will be staying their again soon.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Nice and friendly staff, clean and large property.
Stayed 4 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, exceptional staff, great breakfast, very accommodating, quiet and safe.
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable beds
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and comfortable bed. Good breakfast choices excellent coffee. Friendly staff. Very conveniently located to mall and restaurant. Will stay there again.
Stayed 3 nights in Jan 2026