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Hotel El Crater

Property class: 3.5

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Photo gallery for Hotel El Crater

A room with a large sliding glass door leading to a mountainous landscape, a bathtub, and a massage table. - Hotel El Crater (San Antonio de Pichincha)
A spacious living room with a large window offering a mountain view, a brown leather sofa, a beige leather chair, and a wooden coffee table. - Hotel El Crater (San Antonio de Pichincha)
A modern building with multiple illuminated rooms, surrounded by cacti and palm trees, under a starry night sky. - Hotel El Crater (San Antonio de Pichincha)
A bedroom with a large window, a bed, a bedside table, a lamp, and a wall-mounted artwork. - Hotel El Crater (San Antonio de Pichincha)
A restaurant with wooden tables and chairs, large windows offering mountain views, and a ceiling fan. - Hotel El Crater (San Antonio de Pichincha)
At Hotel El Crater, you can look forward to a garden, a playground, and dry cleaning/laundry services. Indulge in a body scrub, a facial, and a massage at the onsite spa. The on-site restaurant, El Crater, offers breakfast, brunch, lunch, dinner, and kids' meals. Free in-room WiFi is available to all guests, along with a bar and a business center.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Spa
  • Parking included
  • Free WiFi
  • Air conditioning
  • Business services

Off-peak, on budget: 30% or more off select hotels in our fall sale

Skip the crowds, keep the savings. AARP members save more after Labor Day. Book by Oct 7, 2026.

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Luxury Suite, Balcony, Mountain View

A bedroom with a large window, a bed, a bedside table, a lamp, and a wall-mounted artwork.

Luxury Suite, Balcony, Mountain View

8.8 out of 10
Excellent
(3 reviews)
  • 60 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Large Twin Beds

View all photos for Standard Suite, Ground Floor

A modern bedroom with two beds, a wooden floor, a small table, and a view of the outdoors.

Standard Suite, Ground Floor

9.0 out of 10
Wonderful
(2 reviews)
  • 45 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Large Twin Beds

SUITE TWO BEDS

  • Sleeps 8

View all photos for suite deluxe

A bedroom with a large window offering a mountain view, a bed with white linens, a wooden headboard, and a wall-mounted artwork.

suite deluxe

  • 60 sq m
  • Sleeps 3
  • 2 Double Beds and 1 King Bed

SUITE KING SIZE BED

  • Sleeps 8

About the neighborhood

Located in San Antonio de Pichincha, Hotel El Crater is in the mountains. Pululahua Geobotanical Reserve and Pululagua reflect the area's natural beauty and area attractions include Complejo Recreacional Kaersam - Pusuquí and Centro Cultural El Triangulo. Be sure not to miss outdoor adventures like mountain biking, hiking/biking trails, and horse riding, or hop on a bike rental nearby and take a self-guided tour around the aera. Visit our San Antonio de Pichincha travel guide
Map
Mirador Del Pululahua, San Antonio de Pichincha, Pichincha

What's nearby

  • A mountainous landscape with green valleys and scattered houses.
    Pululahua Geobotanical Reserve
    1 min walk - 0.0 miles
  • A mountainous landscape with green fields and a small village.
    Pululagua
    17 min walk - 0.9 miles
  • A monument with a spherical top, surrounded by a circular garden with a star-shaped design, and a mountainous backdrop.
    Monument to the Equator
    14 min drive - 2.8 miles
  • Quicentro Shopping
    51 min drive - 23.6 miles
  • Atahualpa Olympic Stadium
    51 min drive - 23.9 miles

Getting around

  • Chimbacalle Station
    37 min drive
  • Mariscal Sucre Intl. Airport (UIO)
    69 min drive

Restaurants

  • El Consulado
    8 min drive
  • La Pailita
    11 min drive
  • Delicias Ambateñas
    9 min drive
  • Encebollados Y Bolones Don K
    10 min drive
  • Cafe Guayasamin
    9 min drive

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Free self parking on site

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • El Crater

Things to do

  • Full-service spa
  • Playground
  • Sauna
  • Steam room

Family friendly

  • DVD player
  • Laundry facilities
  • Living room
  • Playground
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Conference space
  • Meeting room

Outdoors

  • Garden
  • In the mountains

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Hot tub
  • In-room massages
  • Sauna
  • Spa open select days

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 2 buildings
  • 3 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 2008
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • DVD player
  • LCD TV with satellite premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board on request
  • Living room
  • Mobile key entry
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight

Contactless check-in available

Express check-in available

Minimum check-in age: 18

Check-out

Check-out before noon

Contactless check-out available

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Children up to the age of 2 years can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are available for USD 30.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: USD 50 per night for guests under 21 years old
  • You may be required to pay the following charge at the property: Ecuador Value-Added Tax (VAT) at 15%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Ecuador.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: USD 35 per vehicle (one-way)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 30.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Frequently asked questions

Is Hotel El Crater pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Hotel El Crater?

Check-in start time: 2:00 PM; Check-in end time: midnight.

What time is check-out at Hotel El Crater?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does Hotel El Crater provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 35 per vehicle applies.

Where is Hotel El Crater located?

Situated in the mountains, this spa hotel is within a 15-minute walk of Pululahua Geobotanical Reserve and Pululagua. Intinan Solar Museum is 3 mi (4.8 km) away.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel El Crater Reviews

9.2

Wonderful

9.4

Cleanliness

9.0

Location

9.4

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 99 out of 139 reviews
Rating 8 - Good. 26 out of 139 reviews
Rating 6 - Okay. 7 out of 139 reviews
Rating 4 - Poor. 2 out of 139 reviews
Rating 2 - Terrible. 5 out of 139 reviews

Reviews

Verified review

8/10 Good

Abraham

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super location the view of the crater is awesome going down to the bottom of the crater is amazing
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Odalia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel I love the view
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Odalia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and clean
Stayed 2 nights in May 2026
Verified review

8/10 Good

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Very helpful staff. Christian and Santiago provided excellent service. Delicious food in their restaurant. Awesome location.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Allison

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location, gorgeous rooms, delicious food, excellent staff!
Stayed 1 night in Jan 2024
Verified review

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is without compare in the world; and to find a great hotel with lovely rooms and a great restaurant here is simply miraculous.
Stayed 1 night in Apr 2025
Verified review

10/10 Excellent

KYLE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Neat stay with great views
Stayed 1 night in Dec 2023
Verified review

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very very comfortable hotel… Loved the bathtubs! Beautifully situated on the rim of Pululahua crater. Excellent Restaurant!
Stayed 1 night in May 2025
Verified review

10/10 Excellent

Stephen

Liked: Property conditions & facilities
Great relaxing and wonderful friendly people.
Stayed 4 nights in Jan 2024
Verified review

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable, quiet with amazing views. Food was great and the staff was very kind and helpful too
Stayed 1 night in Aug 2024
Verified review

10/10 Excellent

Guillermo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and nice style, beautiful room and view!!
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Chad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The views are truly unbelievable. Staff were excellent and the food was delicious. We wish we could have stayed longer!
Stayed 1 night in Mar 2025
Verified review

10/10 Excellent

Kirsty

Liked: Cleanliness, amenities, property conditions & facilities
Amazing views and service. Just great for a side trip from Quito. Would highly recommend
Stayed 1 night in Nov 2024
Verified review

8/10 Good

thuy

Liked: Cleanliness, amenities, property conditions & facilities
The staff was friendly and professional. Breakfast was good. The room was spacious and clean, however the shower is not warm enough.
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Boris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent attention to details, very friendly and with great knowledge of the area and activities that you can do. Highly recommended!
Stayed 3 nights in Jan 2025
Verified review

10/10 Excellent

Silvia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a rainy season in the area and the staff made sure that we are comfortable no matter the weather.
Stayed 1 night in Mar 2025
Verified review

10/10 Excellent

Fernando

Liked: Cleanliness, staff & service, property conditions & facilities
It was an amazing experience been in middle of nature and the magnificent view of Pululahua's crater. The service is 10/10.
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Sylvia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a wonderful location for peace and also ease of accessibility to Quito. Scenery is breathtaking. Food and service at restaurant are excellent. The rooms are clean, spacious and have wonderful views both of the city and the volcano crater. The staff could not be more helpful and polite. I cannot wait to visit again. Visiting the Quito area I cannot imagine staying anywhere else.
Stayed 4 nights in Apr 2024
Verified review

10/10 Excellent

Odalia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect place to relax and enjoying
Stayed 1 night in May 2026
Verified review

10/10 Excellent

chan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room, nice breakfast, good view
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful location with very compfortable accommodations..
Stayed 1 night in Nov 2022
Verified review

8/10 Good

Carolyn

Liked: Cleanliness, staff & service, property conditions & facilities
El Cráter has incredible views. Comfortable, luxurious rooms, and delicious food in the restaurant.
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place ❤️
Stayed 2 nights in Aug 2022
Verified review

8/10 Good

steve

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was nice and large, Food was good, views were great, The hot tub is not really set up for guest use, it is a spa amenity that is an additional fee and has to be reserved in advance so they can heat it up. Overall I expected a more luxury experience for the price I paid and I felt somewhat underwhelmed by my stay.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Raquel

Liked: Cleanliness, property conditions & facilities
Peaceful and quiet for a couples experience
Stayed 2 nights in Jan 2025