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Hotel Vintage "Rialto"

Property class: 3

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Photo gallery for Hotel Vintage "Rialto"

A bedroom with a large bed, a bathtub, and stone walls. - Hotel Vintage "Rialto" (Quetzaltenango)
A bedroom with a large bed, a stone wall, a window, and a bathtub. - Hotel Vintage "Rialto" (Quetzaltenango)
A vintage bathroom with a clawfoot bathtub, a wooden bench with a yellow cushion, a chessboard, and a stone wall. - Hotel Vintage "Rialto" (Quetzaltenango)
An outdoor patio with seating, umbrellas, and a stone fountain. - Hotel Vintage "Rialto" (Quetzaltenango)
A room with a bathtub, a wooden table, a bed, and a wardrobe. - Hotel Vintage "Rialto" (Quetzaltenango)
Close to Quetzaltenango Central Park, Hotel Vintage "Rialto" provides free continental breakfast, a coffee shop/cafe, and a garden. Indulge in a massage, a facial, and a manicure/pedicure at the onsite spa. In addition to a hair salon and laundry facilities, guests can connect to free in-room WiFi.

Reviews

7.8 out of 10
Good

Popular amenities

  • Breakfast included
  • Spa
  • Free WiFi
  • Restaurant
  • Parking available
  • Bar

Off-peak, on budget: 30% or more off select hotels in our fall sale

Skip the crowds, keep the savings. AARP members save more after Labor Day. Book by Oct 7, 2026.

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Presidential Studio Suite, 1 Bedroom

A bedroom with a large bed, a clawfoot bathtub, and a stone wall.

Presidential Studio Suite, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 50 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Premium Studio Suite

A bedroom with a large bed, a bathroom with a bathtub, and a painting on the wall.

Premium Studio Suite

  • Garden view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Junior Studio Suite

A bedroom with a large bed, stone walls, a chandelier, a television, and a small cabinet.

Junior Studio Suite

  • Garden view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Family Studio Suite, 1 Bedroom, Connecting Rooms, City View

A bedroom with a large bed, two bedside tables with lamps, a blue wall, and a cityscape painting.

Family Studio Suite, 1 Bedroom, Connecting Rooms, City View

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 50 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 1 Double Bed
  • Free WiFi

View all photos for Family Twin Room, 1 Bedroom, Accessible Bathtub, City View

A hotel room with a bed, a desk, a chair, a TV, and a wardrobe.

Family Twin Room, 1 Bedroom, Accessible Bathtub, City View

8.0 out of 10
Very good
(1 review)
  • City view
  • 1 bedroom
  • Sleeps 4
  • 2 King Beds OR 1 Twin Sofa Bed
  • Free WiFi

About the neighborhood

Located in Quetzaltenango, Hotel Vintage "Rialto" is in the historical district. Museum of Natural History and Municipal Theater are cultural highlights, and some of the area's landmarks include Edificio Rivera and Monumento a la Marimba. Centro Cultural de san juan ostuncalco and Xocomil Waterpark are also worth visiting. Visit our Quetzaltenango travel guide
Map
12 Avenida 10-40, Zona 1d, 2.5 cuadras del parque central, Quetzaltenango, Quetzaltenango

What's nearby

  • A classical circular structure with columns, surrounded by trees and buildings.
    Quetzaltenango Central Park
    3 min walk - 0.2 miles
  • A historic church with ornate architecture, a bell tower, and a large circular window.
    Quetzaltenango Cathedral
    3 min walk - 0.2 miles
  • A vibrant outdoor market with various vegetables displayed in large bins and baskets, and people shopping.
    La Democracia Market
    16 min walk - 0.9 miles
  • Municipal Theater
    10 min walk - 0.6 miles
  • Monumento a la Marimba
    4 min drive - 2.9 miles

Getting around

  • Quetzaltenango (AAZ-Los Altos)
    16 min drive

Restaurants

  • Salón Tecun
    6 min walk
  • Clara Y Tinto
    5 min walk
  • McDonald's
    6 min walk
  • Xelapan Cafe, Parque Central
    4 min walk
  • Giardino Ristorante-Pizzeria
    7 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (GTQ 25 per stay); reservations required
  • Covered valet parking on site (GTQ 25 per stay)
  • Onsite parking options include a carport

Food and drink

  • Free continental breakfast available daily 7:30 AM to 10:30 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Full-service spa

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • Garden
  • Outdoor furniture
  • Picnic area

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • No elevator
  • Stair-free path to entrance
  • Tile flooring in public areas
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • Built in 1880
  • Colonial architecture
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Select Comfort mattress

Bathroom

  • Hair dryer
  • Heated bathroom floor
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch smart TV with premium cable channels
  • Netflix
  • Streaming services

Food and drink

  • Chef service
  • Restaurant dining guides

More

  • Desk
  • Desk chair
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime

Check-out

Check-out before noon

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Rollaway/extra beds are available for GTQ 100.0 per stay

Property payment types

Important information

Optional extras

  • Covered valet parking fee: GTQ 25 per stay
  • Nearby parking fee: GTQ 25 per stay (10 ft away)
  • Rollaway bed fee: GTQ 100.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Frequently asked questions

Is Hotel Vintage "Rialto" pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Valet parking is available for GTQ 25 per stay.

What time is check-in at Hotel Vintage "Rialto"?

Check-in start time: 2:00 PM; Check-in end time: anytime.

What time is check-out at Hotel Vintage "Rialto"?

Check-out is at noon.

Where is Hotel Vintage "Rialto" located?

Situated in the historical district, this spa hotel is within a 5-minute walk of Quetzaltenango Central Park, Quetzaltenango Cathedral, and Museum of Natural History. Edificio Rivera and Trama Textiles are also within 10 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Vintage "Rialto" Reviews

7.8

Good

7.8

Cleanliness

7.6

Amenities

7.6

Staff & service

7.4

Property conditions & facilities
Rating 10 - Excellent. 15 out of 29 reviews
Rating 8 - Good. 5 out of 29 reviews
Rating 6 - Okay. 3 out of 29 reviews
Rating 4 - Poor. 1 out of 29 reviews
Rating 2 - Terrible. 5 out of 29 reviews

Reviews

Verified review

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really cute place. They went the exta mile on the "vintage" decor. The hotel cafe was a nice amenity and very convenient. The parking was secure too and we were able to walk to several nice coffee shops, the park and restaurants.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

william

Liked: Cleanliness, staff & service, amenities
Staff did amazing
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

javier

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I never think the hotel will be that great to when I walking In there the hotel is super beautiful and is great staff is great and friendly is a small hotel not that crowded is great compare to others hotel I stay there I will go back when I go back to that city you will like to take pictures everywhere is close to everything breakfast was great coffee and everything Oscar was a great person greeting us and friendly we went for for 3 nights but decided to stay another night to relax . Great place I will recommend it to everyone family or single or couples .
Stayed 3 nights in Mar 2024
Verified review

6/10 Okay

Julio

Liked: Cleanliness, staff & service, amenities
If you’re not into rustic-like stays, move on. The place offers great location WiFi, excellent full breakfast, lovely outdoor sitting area and a helpful, lovely staff. It is three blocks from the historic central area where you can find dining, shopping, bakeries, bars, money exchange and more. It is noisy from outside traffic but nothing a good pair of ear-plugs can’t handle. It has a lot of potential with many needed upgrades but for the money, location and staff; it is a good option for the adventurous soul. Linens and pillows need to be replaced though the mattress was very comfortable. Again, with some needed upgrades this place could be a real gem!
Stayed 3 nights in Aug 2024
Verified review

10/10 Excellent

Evelyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small but cuddly. I really enjoyed staying there. Close to everything. I love that they have everything old fashion
Stayed 1 night in May 2025
Verified review

6/10 Okay

Regine

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The room is beautiful.
Stayed 2 nights in Jun 2023
Verified review

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Spot in Xela

Absolutely lovely hotel very near the city center! I was only here 1 night but it was perfect and would have been very happy to have been able to stay longer. The room was huge, the bed was amazingly comfortable, the shower worked well, the outdoor space was great - I couldn't have asked for anything more.
Stayed 1 night in Jun 2023
Verified review

8/10 Good

Lorenzo

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Jul 2025
Verified review

8/10 Good

Rafael Luis Diaz

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Sep 2025
Verified review

2/10 Terrible

Jose

Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
Room shower was dirty. Female hair everywhere. When I checked out in the morning I was at the front desk at 7:30am when the “start” to serve breakfast and no one showed up. I left after several minutes of standing there with no answer. I had the room outside in the corner and it was very noisy with the road just outside
Stayed 2 nights in Dec 2025
Verified review

2/10 Terrible

Claudia

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This is not a hotel is a trap! Son not book this place there are only 2 rooms and is dirty! The bed sheets are not changed at all. This is not a hotel is a house please remove this post Expedia. They had stolen our suitcases we had to call the police and open a demand it was awful the worse experience we ever had. They are not a hotel they are not registered in the city as a Hotel nor have regulations. Please be careful with these people they are scammers.
Stayed 1 night in Aug 2024
Verified review

2/10 Terrible

Tania

Liked: Property conditions & facilities
Disliked: Staff & service, amenities
I Che led in around 1:58 check in time was 2pm. The receptionist had no idea I was coming and had me wait for her to clean the room. I left to explore the city and when I came back there was no light and no one to be found in the property, tonight is night 2 and there was no light or power and no one is at the property. I tried to contact the owner and no one is answering the phone
Stayed 2 nights in Sep 2023
Verified review

4/10 Poor

Misael Jonathan

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Porque no tiene agua caliente y el servicio deja mucho que desear
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

César

Liked: Cleanliness, amenities, property conditions & facilities
Una propiedad muy linda, y personal amable.
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Maria

Liked: Cleanliness, amenities, property conditions & facilities
Esta muy bien muy atentos
Stayed 1 night in Mar 2025
Verified review

10/10 Excellent

Manuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente infraestructura tipo colonial única en el corazón de Quetzaltenango. Habitación espaciosa y muy bien diseñada.
Stayed 2 nights in Nov 2024
Verified review

2/10 Terrible

Juana

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tuve un accidente. Llamé y no me cancelaron la reservación y ya la tenía pagada. Qué desastre
Stayed 1 night in Oct 2024
Verified review

6/10 Okay

Natascha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Leider entsprach das Zimmer nicht der Beschreibung auf Hotels.com, sprich es gab keine Badewanne o im Zimmer bei der Junior Suite:-(. Habe dieses Hotel nur deshalb gebucht und freute mich riesig darauf, die Enttäuschung war dementsprechend gross. Leider abends auch entweder gar kein Wasser oder nur kalt, was bei den Temperaturen (im Zimmer nachts um die 10-12 Grad) auch nicht so toll war. Ansonsten war das Zimmer wie abgebildet. Toller Vintage-Look und das Bett super bequem. Auch das Frühstück war fantastisch und sehr reichhaltig. Lage eigentlich top, nur dass man das Gefühl hatte, der Chickenbus fährt ins Zimmer wenn er vorbeiratterte und alles wackelte
Stayed 7 nights in Feb 2024
Verified review

8/10 Good

Monica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy buen servicio
Stayed 2 nights in Dec 2021
Verified review

10/10 Excellent

Henry Mauricio

Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Jorge

Stayed 1 night in May 2026
Verified review

10/10 Excellent

Christian

Stayed 1 night in May 2026
Verified review

2/10 Terrible

Jorge Isaac

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

elias

Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Edwin

Stayed 1 night in Nov 2025