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Hotel Portal de Occidente

Property class: 3

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Photo gallery for Hotel Portal de Occidente

Exterior - Hotel Portal de Occidente (Quetzaltenango)
Front of property - evening/night - Hotel Portal de Occidente (Quetzaltenango)
Restaurant - Hotel Portal de Occidente (Quetzaltenango)
Exterior - Hotel Portal de Occidente (Quetzaltenango)
Private kitchen - Hotel Portal de Occidente (Quetzaltenango)
Consider a stay at Hotel Portal de Occidente and take advantage of a terrace, laundry facilities, and a restaurant. Guests can connect to free in-room WiFi.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
  • Restaurant
  • Breakfast available
  • Laundry

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Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Deluxe Single Room, 1 Double Bed, Non Smoking

Room

Deluxe Single Room, 1 Double Bed, Non Smoking

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Double or Twin Room, 2 Double Beds, Non Smoking

Room

Classic Double or Twin Room, 2 Double Beds, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Double Beds

About the neighborhood

Quetzaltenango is home to Hotel Portal de Occidente. Museo Ixkik' and Museo de Arte are cultural highlights, and some of the area's landmarks include Templo de Minerva and Municipal Theater. Museum of Natural History and Centro Cultural de san juan ostuncalco are also worth visiting. Visit our Quetzaltenango travel guide
Map
1ra calle 8-12a, Zona 3, Quetzaltenango, Quetzaltenango

What's nearby

  • A vibrant outdoor market with various vegetables displayed in large bins and baskets, and people shopping.
    La Democracia Market
    6 min drive - 3.1 miles
  • Templo de Minerva
    4 min drive - 2.2 miles
  • Parque Zoológico Minerva
    4 min drive - 1.8 miles
  • Museo Ixkik'
    5 min drive - 2.7 miles
  • Municipal Theater
    6 min drive - 3.3 miles

Getting around

  • Quetzaltenango (AAZ-Los Altos)
    13 min drive

Restaurants

  • Pollo Campero Interplaza
    13 min walk
  • Albamar Las Américas
    2 min drive
  • Burger King
    18 min walk
  • L’katos
    18 min walk
  • Taco Bell Interplaza
    14 min walk

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9.6 out of 10, Exceptional, 151 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily local cuisine breakfast available 7:00 AM to 11:00 AM for a fee: USD 7 for adults and USD 7 for children
  • A restaurant

Things to do

  • Bicycle storage

Family friendly

  • In-room microwave
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)

More

  • Locally sourced food prioritized
  • Smoking not allowed
  • Some LED lighting used
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bed sheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Cookware, dishware, and utensils
  • Free bottled water
  • Limited room service
  • Microwave
  • Oven
  • Stovetop

More

  • Desk
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in time starts at 1:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets stay free
Up to 20 lbs per pet
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome

Property payment types

  • American Express
  • Diners Club
  • Discover
  • JCB International
  • Mastercard
  • Visa

Important information

Optional extras

  • Fee for local cuisine breakfast: approximately USD 7 for adults and USD 7 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available

We should mention

This property does not have elevators

Frequently asked questions

Is Hotel Portal de Occidente pet-friendly?

Yes, this hotel allows pets with a maximum weight of up to 20 lbs per pet. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Self parking is free at this property.

What time is check-in at Hotel Portal de Occidente?

Check-in begins at 1:00 PM. Late check-in is available during limited hours.

What time is check-out at Hotel Portal de Occidente?

Check-out is at noon.

Where is Hotel Portal de Occidente located?

Situated in Quetzaltenango, this hotel is within 3 mi (5 km) of Parque Zoológico Minerva, Templo de Minerva, and Museo de Arte. Museo Ixkik' and La Democracia Market are also within 3 mi (5 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Portal de Occidente Reviews

9.6

Exceptional

10

Cleanliness

9.4

Amenities

9.6

Staff & service

9.6

Property conditions & facilities
Rating 10 - Excellent. 3 out of 4 reviews
Rating 8 - Good. 1 out of 4 reviews
Rating 6 - Okay. 0 out of 4 reviews
Rating 4 - Poor. 0 out of 4 reviews
Rating 2 - Terrible. 0 out of 4 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
La habitación amplia y limpia , todo estuvo bien
Stayed 1 night in Jan 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it.
Stayed 1 night in Nov 2021
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service and good location.
Stayed 2 nights in Jul 2021
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A good location, a quiet place, confort room and a lot of parking
Stayed 2 nights in Oct 2020