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Hotel Crown Victoria

4.0 star property
Hotel connected to the convention center in Querétaro with free parking

Choose dates to view prices

Photo gallery for Hotel Crown Victoria

City view from property
Indoor pool
Standard Double Room | 1 bedroom, premium bedding, minibar, in-room safe
1 bedroom, premium bedding, minibar, in-room safe
Lobby sitting area
Hotel Crown Victoria creates a peaceful haven in the heart of the city. Guests can enjoy coffee at the welcoming cafe, relax in the spa tub, or admire city views from the terrace. High-speed WiFi and convenient dry cleaning/laundry services ensure a hassle-free stay.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot Tub
  • Bar
  • Gym
  • Breakfast available
  • 24/7 front desk
  • Room service

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Double Room

Standard Double Room | 1 bedroom, premium bedding, minibar, in-room safe

Standard Double Room

8.4 out of 10
Very good
(38 reviews)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Premium bedding
Separate bedroom
Rainfall showerhead
Hair dryer
Private bathroom
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Kitchenette

1 bedroom, premium bedding, minibar, in-room safe

Junior Suite, 1 King Bed, Kitchenette

9.8 out of 10
Exceptional
(7 reviews)

Highlights

Soundproofed
Air conditioning
Kitchenette
Flat-screen TV
Premium bedding
Separate bedroom
Rainfall showerhead
Hair dryer
  • 42 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 2 Double Beds, Kitchenette

1 bedroom, premium bedding, minibar, in-room safe

Junior Suite, 2 Double Beds, Kitchenette

8.8 out of 10
Excellent
(9 reviews)

Highlights

Soundproofed
Air conditioning
Kitchenette
Flat-screen TV
Separate bedroom
Premium bedding
Rainfall showerhead
Hair dryer
  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Double Room

Standard Double Room | 1 bedroom, premium bedding, minibar, in-room safe

Standard Double Room

8.6 out of 10
Excellent
(28 reviews)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Premium bedding
Separate bedroom
Rainfall showerhead
Hair dryer
Private bathroom
  • Sleeps 4
  • 2 Double Beds

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About the neighborhood

Map
Autopista Querétaro - México #2100, Querétaro, QUE, 76080

What's nearby

  • Alameda Hidalgo Park - 17 min walk - 0.9 miles
  • Galerías Querétaro Shopping Center - 1 min drive - 1.2 miles
  • Puerta la Victoria - 2 min drive - 1.2 miles
  • Josefa Ortiz de Domínguez Auditorium - 2 min drive - 1.2 miles
  • Querétaro Convention Center - 6 min drive - 3.1 miles

Getting around

  • Queretaro Intl. Airport (QRO) - 30 min drive

Restaurants

  • ‪La Marmota - ‬9 min walk
  • ‪Mercury Inn - ‬6 min walk
  • ‪Tacos los Desvelados - ‬11 min walk
  • ‪Tacos de Mixiote - ‬10 min walk
  • ‪La Cuchara Tapatía - ‬10 min walk

About this property

Hotel Crown Victoria

Upscale hotel near Alameda Hidalgo Park
Located close to Puerta la Victoria and Plaza Santa Maria Bullring, Hotel Crown Victoria provides a terrace, a coffee shop/cafe, and dry cleaning/laundry services. For some rest and relaxation, visit the hot tub. In addition to a bar and a gym, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • Free self parking
  • Buffet breakfast (surcharge), a roundtrip airport shuttle (surcharge), and a banquet hall
  • A 24-hour front desk, an elevator, and wedding services
  • Guest reviews say great things about the helpful staff
Room features
All 172 rooms feature comforts such as premium bedding and air conditioning, as well as thoughtful touches like free WiFi and safes. Guest reviews speak positively of the clean rooms at the property.
Other amenities include:
  • Bathrooms with rainfall showers and free toiletries
  • Flat-screen TVs with satellite channels
  • Wardrobes/closets, coffee/tea makers, and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Free secured, covered self parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to noon for a fee: MXN 330 for adults and MXN 110 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Hosted evening meal available daily for a fee of MXN 300
  • Snack bar/deli

Things to do

  • Gym
  • Hot tub
  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • 3 meeting rooms
  • Computer station

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • Elevator

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: MXN 200.00
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: MXN 300.00

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MXN 330.00 for adults and MXN 110.00 for children
  • Airport shuttle fee: MXN 450.00 per vehicle (one-way, maximum occupancy 4)
  • Early check-in fee: MXN 200.00 (subject to availability)
  • Late check-out fee: MXN 300.00 (subject to availability)
  • Hosted evening meal: MXN 300.00

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Occidental Querétaro-Barceló Hotel Group Queretaro
Occidental Querétaro-Barceló Group Queretaro
Occidental Querétaro Hotel Queretaro
Occidental Querétaro-Barceló Group
Occidental Querétaro Hotel
Occidental Querétaro Queretaro
Occidental Querétaro Barceló Hotel Group

Frequently asked questions

Is Hotel Crown Victoria pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Crown Victoria?

Self parking is free at this property.

What time is check-in at Hotel Crown Victoria?

Check-in start time: 3:00 PM; Check-in end time: midnight. Early check-in is available for a fee of MXN 200.00 (subject to availability). Late check-in is available during limited hours.

What time is check-out at Hotel Crown Victoria?

Check-out is at noon. Late check-out is available for MXN 300.00 (subject to availability).

Does Hotel Crown Victoria provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of MXN 450.00 per vehicle applies.

Where is Hotel Crown Victoria located?

Located in Downtown Querétaro, this hotel is within 2 mi (3 km) of Alameda Hidalgo Park, Templo de Santo Domingo, and Querétaro Cathedral. Querétaro Museum of Art and Josefa Ortiz de Domínguez Auditorium are also within 2 mi (3 km).

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Reviews

Hotel Crown Victoria Reviews

9.0

Wonderful

9.0

Cleanliness

9.0

Amenities

9.0

Staff & service

9.0

Eco-friendliness

8.8

Property conditions & facilities
Rating 10 - Excellent. 894 out of 1412 reviews
Rating 8 - Good. 328 out of 1412 reviews
Rating 6 - Okay. 99 out of 1412 reviews
Rating 4 - Poor. 47 out of 1412 reviews
Rating 2 - Terrible. 44 out of 1412 reviews

Reviews

10/10 Excellent

Alexander Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and good value for short stays.
Stayed 1 night in Oct 2025

10/10 Excellent

Heriberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente hotel
Stayed 1 night in Aug 2025

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service and location
Stayed 2 nights in Jul 2025

8/10 Good

GUADALUPE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El buffet excelente!
Stayed 2 nights in Aug 2025

6/10 Okay

Claudio Gerardo

Great location
Stayed 1 night in May 2025

10/10 Excellent

Hugo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 1 night in Jul 2025

10/10 Excellent

Javier

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 1 night in Sep 2025

10/10 Excellent

Kenia

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente
Stayed 3 nights in Aug 2025

10/10 Excellent

Ernie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes the air conditioner was great didn’t use the hot tub
Stayed 6 nights in Sep 2025

10/10 Excellent

Nellie

Liked: Cleanliness
Great customer service. Front desk was very nice and had a taxi scheduled for me very early.
Stayed 1 night in Jul 2025

8/10 Good

IVAN BLANCAS

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Sep 2025

8/10 Good

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place. Not a big tourist hotel, but front desk staff were friendly and spoke good English. Helped me out by exchanging some of my USD to MXN, without the huge mark-up most ATMs and airports charge. Less than 10 minutes from downtown and right on a major highway to get to anywhere. Shower was oddly setup... door doesn't latch or seal, otherwise a great place!
Stayed 2 nights in Aug 2025

10/10 Excellent

Diego

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 1 night in May 2025

10/10 Excellent

Cinthya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
1
Stayed 1 night in Aug 2025

10/10 Excellent

Javier

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok
Stayed 1 night in Aug 2025

10/10 Excellent

Cesar Oswaldo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
OK
Stayed 1 night in May 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.....
Stayed 1 night in Aug 2025

10/10 Excellent

Rodrigo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Jun 2025

6/10 Okay

Betzabe

Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Hot tub very dirty. Parking was full
Stayed 1 night in Oct 2025

10/10 Excellent

Coco

Liked: Cleanliness, staff & service, property conditions & facilities
La comida y mi camita
Stayed 1 night in Oct 2025

6/10 Okay

NANCY

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
La habitación es pequeña pero agradable con cama y almohadas cómodas. El piso ni estaba tan limpio pero tampoco algo que no se pudiera tolerar. El baño es el que demeritó toda la estancia, la regadera, entre los azulejos, con manchas de moho, de plano preferí no bañarme.
Stayed 1 night in Oct 2025

10/10 Excellent

JOSE

Liked: Cleanliness, amenities, property conditions & facilities
Muy buena opción de hospedaje, habitaciones amplias, camas cómodas y personal muy atento, como Salvador el gerente de alimentos, que siempre estuvo al pendiente de todo, 100 % recomendable
Stayed 1 night in Oct 2025

10/10 Excellent

Alberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo excelente Pero el desayuno comienza muy tarde, a veces no se alcanza a desayunar.
Stayed 3 nights in Oct 2025

2/10 Terrible

Maricarmen

Liked: Staff & service, amenities
Ustedes hacen publicidad engañosa, la habitación era para 4 personas y al llegar solo era para dos. Muy mal
Stayed 1 night in Oct 2025

4/10 Poor

SERGIO

Liked: Amenities
Disliked: Property conditions & facilities
Sin comentarios
Stayed 3 nights in Sep 2025

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