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Hotel Criol

Property class: 3.5

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Photo gallery for Hotel Criol

A modern building with a glass facade, outdoor seating area, and a pool. - Hotel Criol (Querétaro)
A modern building with a wooden facade, outdoor seating, and a staircase leading to an entrance. - Hotel Criol (Querétaro)
A modern library with wooden bookshelves, two leather chairs, and a glass table. - Hotel Criol (Querétaro)
A modern hotel room with a large bed, a framed artwork above the bed, a balcony with a table and potted plants, and a view of the sky. - Hotel Criol (Querétaro)
A dining area with a long table set for a meal, framed artwork on the walls, and a modern light fixture above. - Hotel Criol (Querétaro)
At Hotel Criol, you can look forward to a terrace, a garden, and a library. In addition to dry cleaning/laundry services and a business center, guests can connect to free in-room WiFi.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Free WiFi
  • Business services

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Standard Double

A hotel room with two beds, a nightstand, a lamp, a framed picture on the wall, and a chair.

Standard Double

9.0 out of 10
Wonderful
(26 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Estándar 1 cama queen

A modern hotel room with a large bed, a bedside table with a lamp, a mirror, and artwork on the walls.

Estándar 1 cama queen

9.4 out of 10
Exceptional
(11 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite con jacuzzi (interior o exterior)

A modern hotel room with a large bed, a framed artwork above the bed, a balcony with a table and potted plants, and a view of the sky.

Suite con jacuzzi (interior o exterior)

9.8 out of 10
Exceptional
(15 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite con tapanco y jacuzzi interior

A modern bedroom with a bunk bed, a wooden bench, a ladder, a bedside table, and a small shelf.

Suite con tapanco y jacuzzi interior

9.4 out of 10
Exceptional
(3 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Estándar 1 cama King

A modern hotel room with a large bed, multiple pillows, a headboard with artwork, bedside lamps, and a geometric-patterned floor.

Estándar 1 cama King

9.2 out of 10
Wonderful
(20 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe

A modern hotel room with a bed, desk, and a view of the hallway.

Deluxe

  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Located in Querétaro, Hotel Criol is in the city center. Ignacio Mena Rosales House of Culture and Government Palace are local landmarks, and travelers looking to shop may want to visit Antea Lifestyle Center and Mercado Artesanal Querétaro. Centro Cultural Casa del Faldón and Centro Cultural Tejeda are also worth visiting. Guests love the hotel's central location. Visit our Querétaro travel guide
Map
Doctor Leopoldo Río de la Loza 6 Norte, Santiago de Queretaro, Querétaro, QUE, 76000

What's nearby

  • A golden statue of a historical figure on a pedestal, surrounded by lush green trees.
    Alameda Hidalgo Park
    12 min walk - 0.7 miles
  • A stone viaduct with multiple arches, surrounded by trees and a clear sky.
    Aqueduct of Santiago de Querétaro
    14 min walk - 0.8 miles
  • Casa de la Zacatecana Museum
    2 min walk - 0.1 miles
  • Plaza de Armas
    3 min walk - 0.2 miles
  • Zenea Garden
    5 min walk - 0.3 miles

Getting around

  • Queretaro Intl. Airport (QRO)
    39 min drive

Restaurants

  • Alquimia Bar
    2 min walk
  • La Xurería
    1 min walk
  • El Jardin De Azu
    2 min walk
  • u:lala
    1 min walk
  • Qrosant
    2 min walk

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking within 1 mile (MXN 350 per day), from 7:00 AM to 10:00 PM
  • Street parking available
  • 24-hour airport drop-off shuttle on request for a surcharge

Food and drink

  • Full breakfast available for a fee 8:00 AM to noon on weekdays and 9:00 AM to 1:00 PM on weekends; MXN 225 to 450 for adults and MXN 225 to 450 for children
  • A restaurant

Things to do

  • Library
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center

Outdoors

  • Garden
  • Terrace

Accessibility

  • No elevator

More

  • 1 building
  • 3 floors
  • Built in 2016
  • Designated smoking areas
  • Mosquito nets

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

More

  • Air conditioning
  • Desk
  • Individually decorated
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2 AM
Minimum check-in age: 18

Check-out

Check-out before 11:30 AM
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

  • Mastercard
  • Visa

Important information

Optional extras

  • Fee for full breakfast: approximately MXN 225 to 450 for adults, and MXN 225 to 450 for children
  • Airport shuttle fee: MXN 800 per vehicle (maximum occupancy 3)
  • Nearby parking fee: MXN 350 per day (2907 ft away; open 7:00 AM to 10:00 PM)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property

Frequently asked questions

Does Hotel Criol have a pool?

Yes, this property has an outdoor pool.

Is Hotel Criol pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Hotel Criol?

Check-in start time: 3 PM; Check-in end time: 2 AM.

What time is check-out at Hotel Criol?

Check-out is at 11:30 AM.

Does Hotel Criol provide a shuttle to the airport?

Yes, there's a shuttle from the hotel to the airport that runs on request. A fee of MXN 800 per vehicle applies.

Where is Hotel Criol located?

Located in Downtown Querétaro, this hotel is steps from Ignacio Mena Rosales House of Culture, Church of the Congregation of Our Lady of Guadeloupe, and Plaza de Armas. Government Palace and Casa de la Zacatecana Museum are also within 5 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Criol Reviews

9.2

Wonderful

9.6

Cleanliness

9.2

Amenities

9.4

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 759 out of 1001 reviews
Rating 8 - Good. 153 out of 1001 reviews
Rating 6 - Okay. 44 out of 1001 reviews
Rating 4 - Poor. 19 out of 1001 reviews
Rating 2 - Terrible. 26 out of 1001 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is a little old yet well maintained. It is very well located, blocks from the center of town with multiple restaurants and sites to visit. The staff was excellent.
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place, service and very kind
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great loved the easy of access in and out the property. I loved the location but the bathrooms could have been a bit cleaner.
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So beautiful 😍 very clean and the food was so delicious 😋.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Great location, clean room & good staff
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and good location
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast would be great
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Pool and pool area needs some maintence. Staff were excellent!
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Great staff and wonderful smaller hotel in the heart Centro
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful charming place with great amenities and location. Enchanting architure and great buffet.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property in a very safe neighborhood so close to the historic center. The staff was extremely helpful. It was lovely to have a little pool on the property to cool off in the afternoon and the jacuzzi in the room was very relaxing after a long day walking around town. Oh and a beautiful library to peruse as well.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great location just a short 5 minute walk from the main square.
Stayed 2 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
The hotel looks great. The room is very beautiful. Location is great. Staff are friendly and helpful
Stayed 1 night in Jan 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely staff, clean, weird windows layout.
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice, modern and clean room, really recommended
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice and Cozy place!

In downtown, awesome and friendly staff! Great neighborhood!
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel in the heart of the charming historic town. Design details everywhere, and a beautiful courtyard with terraces to relax. Easy walking distance to everything! And a wonderful staff who ensured that we had everything we needed. They even arranged a private drive to take us to San Miguel de Allende. Lovely place!
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service,Family friendly, clean, comfortable and would recommend to family.
Stayed 1 night in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is beautiful, we got the room with a jacuzzi inside and we loved it, the staff is really nice, attentive and available with a smile at all times. Highly recommend, thank you!
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right in the historic center with modern amenities
Stayed 1 night in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
AC worked great; staff was wonderful and the airport transfer was right on time
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern design, classic comfort and lovely common areas.
Stayed 2 nights in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property, well located, walking distance from old city center . Nice area
Stayed 1 night in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stuff super friendly and accommodating to my need. We will stay again
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Super quiet and convenient. Lovely upgrade for us on arrival that was a nice surprise. Spotlessly clean and comfortable bedding. We will be back.
Stayed 1 night in Dec 2025