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Four Points By Sheraton Queretaro Norte

Property class: 3.5

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Photo gallery for Four Points By Sheraton Queretaro Norte

A swimming pool with a modern design, surrounded by a landscaped area with plants and a palm tree. - Four Points By Sheraton Queretaro Norte (Querétaro)
A lobby with a central table, seating area, and a decorative ceiling light fixture. - Four Points By Sheraton Queretaro Norte (Querétaro)
A hotel entrance with a sign reading "FOUR POINTS BY SHERATON". - Four Points By Sheraton Queretaro Norte (Querétaro)
A modern lobby with two sofas, a coffee table, and a decorative wall piece. - Four Points By Sheraton Queretaro Norte (Querétaro)
A room with a television displaying a soccer match, a fireplace, striped seating, and decorative panels. - Four Points By Sheraton Queretaro Norte (Querétaro)
Located close to Uptown Center and Antea Lifestyle Center, Four Points By Sheraton Queretaro Norte provides a grocery/convenience store, a terrace, and a coffee shop/cafe. The on-site international cuisine restaurant, Constelacion, offers breakfast, lunch, and dinner. In addition to a garden and dry cleaning/laundry services, guests can connect to free in-room WiFi.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Room, 1 King Bed

A hotel room with a large bed, a desk with a chair, a lamp, and a painting on the wall.

Room, 1 King Bed

9.4 out of 10
Exceptional
(19 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds

A hotel room with two beds, a desk, a chair, a lamp, and a painting on the wall.

Room, 2 Queen Beds

8.0 out of 10
Very good
(19 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Suite, 1 Bedroom

A hotel room with a large bed, two wall-mounted lights, a wooden headboard, a glass partition, and a door leading to a bathroom.

Executive Suite, 1 Bedroom

  • 70 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

About the neighborhood

Located in Juriquilla neighborhood, Four Points By Sheraton Queretaro Norte is connected to a shopping center. Schoenstatt Sanctuary and Allende Garden are notable landmarks, and travelers looking to shop may want to visit Uptown Center and Antea Lifestyle Center. Don't miss out on a visit to Bicentennial Park. Visit our Querétaro travel guide
Map
Carretera San Luis Potosi #13001, El Salitre, Querétaro, QUE, 76127

What's nearby

  • A golden statue of a historical figure on a pedestal, surrounded by lush green trees.
    Alameda Hidalgo Park
    34 min drive - 10.6 miles
  • Antea Lifestyle Center
    9 min walk - 0.5 miles
  • Uptown Center
    10 min walk - 0.6 miles
  • La Loma Sports Center Querétaro
    2 min drive - 1.2 miles
  • Plaza Ubika
    5 min drive - 1.9 miles

Getting around

  • Queretaro Intl. Airport (QRO)
    43 min drive

Restaurants

  • The Cheesecake Factory
    13 min walk
  • Garabatos
    12 min walk
  • Starbucks
    12 min walk
  • Texas Roadhouse Juriquilla
    2 min walk
  • Chili's Grill & Bar
    18 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free secured, uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: MXN 180 to 300 for adults and MXN 120 to 200 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Constelacion

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 2 meeting rooms
  • 24-hour business center
  • Computer station
  • Conference center (301 square feet of space)

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Portable bathtub seat
  • Transfer shower
  • Visual fire alarm
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 7 floors
  • Art Deco architecture
  • Ballroom
  • Banquet hall
  • Built in 2015
  • Double-glazed windows
  • No plastic coffee stirrers
  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Shampoo
  • Soap
  • Towels provided

Entertainment

  • 42-inch plasma TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Microwave
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 1 PM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 1060 per accommodation (varies based on length of stay)
Welcoming dogs only
2 total (up to 40 lbs per pet)
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Children aged 11 and younger eat free breakfast
Cribs (infant beds) are not available

Property payment types

  • American Express
  • Mastercard
  • Visa

Important information

Optional extras

  • Fee for buffet breakfast: approximately MXN 180 to 300 for adults, and MXN 120 to 200 for children
  • Pet fee: MXN 1060 per accommodation (varies based on length of stay)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

A car is recommended for transportation to and from this property

Frequently asked questions

Does Four Points By Sheraton Queretaro Norte have a pool?

Yes, this property has an outdoor pool.

Is Four Points By Sheraton Queretaro Norte pet-friendly?

Yes, this hotel allows dogs (limit 2 total) with a maximum weight of up to 40 lbs per pet. There's a fee of MXN 1060 per accommodation, per stay.

How much is parking?

Self parking is free at this property.

What time is check-in at Four Points By Sheraton Queretaro Norte?

Check-in start time: 3:00 PM; Check-in end time: midnight.

What time is check-out at Four Points By Sheraton Queretaro Norte?

Check-out is at 1 PM.

Where is Four Points By Sheraton Queretaro Norte located?

Located in Juriquilla, this hotel is within 1 mi (2 km) of Antea Lifestyle Center and Uptown Center. Bicentennial Park and Museum of the City are also within 9 mi (15 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Four Points By Sheraton Queretaro Norte Reviews

8.6

Excellent

8.8

Cleanliness

9.0

Location

9.0

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 370 out of 682 reviews
Rating 8 - Good. 194 out of 682 reviews
Rating 6 - Okay. 70 out of 682 reviews
Rating 4 - Poor. 32 out of 682 reviews
Rating 2 - Terrible. 16 out of 682 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel with an excellent location.
Stayed 1 night in Aug 2026
Verified review

6/10 Okay

Liked: Staff & service
Restaurant with good choices for breakfast. Acceptable lunch and dinner options. Very good attention from all hotel personnel. Small room with basic furniture, for business travelers.
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
The staff was always attentive, always nice. The room was very clean.
Stayed 3 nights in Jan 2026
Verified review

8/10 Good

Liked: Property conditions & facilities
Room was very quiet and clean. The gym was small but perfect
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is nice, the room was very clean and comfortable, the breakfast is really good
Stayed 1 night in May 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo excelente
Stayed 5 nights in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Everything great but the sofa had a stain.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Nice for the price
Stayed 1 night in Apr 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
Stayed 1 night in Jun 2025
Verified review

6/10 Okay

Liked: Amenities
Room.
Stayed 1 night in Oct 2025
Verified review

6/10 Okay

Liked: Staff & service, amenities
Disliked: Cleanliness
Can do a better job at cleaning
Stayed 1 night in Aug 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Needs update floor coverings and improve cleanliness of common areas
Stayed 1 night in Dec 2024
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities
1
Stayed 2 nights in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Ok
Stayed 1 night in Jun 2023
Verified review

4/10 Poor

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness
Not too accommodating when we arrived at 11:30am. Finally gave me room and found long dark curly hairs in the shower and the sink.
Stayed 1 night in May 2023
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Cleanliness, amenities
En la habitación que nos asignaron no servía el aire acondicionado, se reporto a recepción, enviaron a revisión a personal de mantenimiento comentándonos que si servía, continuó fallando, se solicitó cambio de habitación y me dijeron que en ese momento no era posible, Al negarme el cambio bajé a recepción ha dar mi queja al gerente y logramos que nos dieran una habitación que si tuviera un aire acondicionado funcional. No es que nieguen de primera intención el cambio de habitación cuando saben perfectamente de los desperfectos que presentan
Stayed 2 nights in Oct 2026
Verified review

6/10 Okay

Disliked: Amenities
Todas las habitaciones con las personas que fui no tenían aire acondicionado
Stayed 1 night in Oct 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel y la habitación ya es viejo y con alfombra y cortinas viejísimas y el piso muy manchado
Stayed 1 night in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Habitaciones limpias, camas cómodas y la comida del buffet estaba rica
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo ok
Stayed 1 night in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buena ubicación del hotel y distribución de la habitación. El desayuno malo, no tan variado, pocos panes y tiesos
Stayed 2 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wel ares del sanitario esta muy chico
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente atención y servicio
Stayed 1 night in Jul 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
El hotel está muy deteriorado, se ve desactualizado y las habitaciones son muy pequeñas.
Stayed 3 nights in Jul 2026