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Casa Santiago Hotel Boutique

3.5 star property
Hotel with a full-service spa, near Aqueduct of Santiago de Querétaro

Choose dates to view prices

Casa Santiago Hotel Boutique in Downtown Querétaro offers a peaceful escape. Enjoy hot stone treatments at Spa Santiago, browse the art gallery, and shop designer collections. Free in-room WiFi and laundry services. Staff praised for their attentive assistance.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Room service
  • Spa
  • Breakfast available
  • Pet friendly
  • Air conditioning

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Business Room

Business Room | Egyptian cotton sheets, premium bedding, down comforters, minibar

Business Room

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Air conditioning
Smart TV
Pillow menu
Egyptian cotton linens
Down duvet
Premium bedding
Private bathroom
Champagne service
  • 10 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room

Standard Room | Egyptian cotton sheets, premium bedding, down comforters, minibar

Standard Room

9.4 out of 10
Exceptional
(11 reviews)

Highlights

Air conditioning
Smart TV
Pillow menu
Egyptian cotton linens
Down duvet
Premium bedding
Private bathroom
Champagne service
  • 14 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Luxury Room

Luxury Room | Egyptian cotton sheets, premium bedding, down comforters, minibar

Luxury Room

10.0 out of 10
Exceptional
(5 reviews)

Highlights

Air conditioning
Smart TV
Pillow menu
Separate bedroom
Premium bedding
Down duvet
Egyptian cotton linens
Private bathroom
  • 21 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room

Deluxe Room | Egyptian cotton sheets, premium bedding, down comforters, minibar

Deluxe Room

9.0 out of 10
Wonderful
(7 reviews)

Highlights

Air conditioning
Smart TV
Pillow menu
Separate bedroom
Premium bedding
Down duvet
Egyptian cotton linens
Private bathroom
  • 27 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

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About the neighborhood

Map
Independencia #28, Col. Centro, Querétaro, QUE, 7600

What's nearby

  • Plaza de Armas - 2 min walk - 0.1 miles
  • Zenea Garden - 3 min walk - 0.2 miles
  • Querétaro Cathedral - 9 min walk - 0.5 miles
  • Alameda Hidalgo Park - 10 min walk - 0.6 miles
  • Aqueduct of Santiago de Querétaro - 15 min walk - 0.8 miles

Getting around

  • Queretaro Intl. Airport (QRO) - 38 min drive

Restaurants

  • ‪Hank's Querétaro - ‬2 min walk
  • ‪El Mesón de Chucho El Roto - ‬4 min walk
  • ‪Gorditas Del Portal - ‬1 min walk
  • ‪Restaurante 1810 - ‬4 min walk
  • ‪Carola - ‬1 min walk

About this property

Casa Santiago Hotel Boutique

Hotel near Aqueduct of Santiago de Querétaro
A terrace, an art gallery on site, and designer stores on site are just a few of the amenities provided at Casa Santiago Hotel Boutique. Indulge in a sports massage at Spa Santiago, the onsite spa. Free in-room WiFi is available to all guests, along with laundry facilities and a bar.
Additional perks include:
  • Cooked-to-order breakfast (surcharge), tour/ticket assistance, and a front-desk safe
  • 1 meeting room, concierge services, and luggage storage
  • Smoke-free premises and an elevator
  • Guest reviews say great things about the helpful staff
Room features
All guestrooms at Casa Santiago Hotel Boutique include comforts such as 24-hour room service and premium bedding, as well as perks like pillow menus and air conditioning.
More conveniences in all rooms include:
  • Egyptian cotton sheets and down comforters
  • Smart TVs with Netflix, streaming services, and satellite channels
  • Daily housekeeping and phones

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Hotel Patio Santiago
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  • Free WiFi
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9.4 out of 10, Exceptional, 399 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to noon for a fee: MXN 310 for adults and MXN 280 for children
  • A bar/lounge
  • A restaurant
  • Couples/private dining

Things to do

  • Art gallery
  • Designer stores
  • Full-service spa

Family friendly

  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Terrace

Full-service spa

  • Hot stone massages
  • Spa open daily
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Smoking not allowed

Room amenities

Bedroom

  • Down comforter
  • Egyptian cotton sheets
  • Pillow menu

Bathroom

  • Shower
  • Towels provided

Entertainment

  • iPod dock
  • Netflix
  • Smart TV with satellite channels
  • Streaming services

Food and drink

  • 24-hour room service
  • Champagne service
  • Minibar

More

  • Air conditioning
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of MXN 850 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately MXN 310 for adults and MXN 280 for children
  • Pet fee: MXN 850 per pet, per day
  • Service animals are exempt from fees
  • A late check-out fee will be charged

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Casa Santiago Queretaro
Casa Santiago Hotel Boutique Hotel
Casa Santiago Hotel Boutique Querétaro
Casa Santiago Hotel Boutique Hotel Querétaro

Frequently asked questions

Is Casa Santiago Hotel Boutique pet-friendly?

Yes, dogs are allowed at this property. There's a fee of MXN 850 per pet, per day. Service animals are exempt from fees.

How much is parking?

This hotel doesn't offer parking.

What time is check-in at Casa Santiago Hotel Boutique?

Check-in start time: 3:00 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Casa Santiago Hotel Boutique?

Check-out is at noon. Late check-out is available for a fee.

Where is Casa Santiago Hotel Boutique located?

Located in Downtown Querétaro, this spa hotel is within 1 mi (2 km) of Querétaro Regional Museum and Aqueduct of Santiago de Querétaro. San Francisco Temple and Government Palace are just steps away.

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Casa Santiago Hotel Boutique Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 147 out of 189 reviews
Rating 8 - Good. 25 out of 189 reviews
Rating 6 - Okay. 10 out of 189 reviews
Rating 4 - Poor. 3 out of 189 reviews
Rating 2 - Terrible. 4 out of 189 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very helpful and accommodating! Felt 100% safe the whole time!
Stayed 2 nights in Oct 2025

10/10 Excellent

Maria

Liked: Cleanliness, property conditions & facilities
Place was very nice and clean, only downside is the walls are a bit thin and you can practically hear everything. But if you’re a heavy sleeper you should have no issue. I would stay here again.
Stayed 6 nights in Nov 2025

10/10 Excellent

Sabina

Liked: Staff & service, amenities, property conditions & facilities
This hotel is beautiful and well-located in the historic downtown area.
Stayed 5 nights in Feb 2024

10/10 Excellent

Carmen

Liked: Cleanliness, staff & service, property conditions & facilities
Superb location clean tidy room with comfortable bed. Loved it will def be back and will stay at this hotel!
Stayed 2 nights in Nov 2024

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

This hotel was really cute and comfortable.
Stayed 5 nights in Nov 2023

10/10 Excellent

PATRICE BRUCE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place

Great location and great place to stay downtown Queretaro
Stayed 1 night in Dec 2023

10/10 Excellent

Kirit

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel in a quiet location. Several eating places within walking distance. Restaurant in the property.
Stayed 3 nights in Dec 2024

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Relax and comfortable

Great place to stay and relax!
Stayed 1 night in Jun 2024

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and knowledgeable service/concierge/front desk.
Stayed 3 nights in Apr 2025

10/10 Excellent

Leanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean, quiet and comfortable! Great location too.

10/10 Excellent

Marco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property in Centro Historico within walking distance to many plazas, churches, restaurants and other attractions. We felt safe and comfortable. The staff was wonderful and helpful. The room was small but big enough for my wife and I. The water pressure in the shower was low but it's a good method to conserve water. The curtains in the unit where we stayed did not give enough privacy. If we're are in Queretaro again we would stay here again.
Stayed 4 nights in Sep 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay in Querétaro‘s Centro Historico

Very nice hotel with friendly staff, many amenities, a great rooftop space for drinks and meals, an on-site restaurant and located within easy walking distance of all the attractions and many great restaurants.
Stayed 3 nights in Feb 2024

10/10 Excellent

Leticia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Weekend fun

It was wonderful, hotel staff was so nice.
Stayed 2 nights in Feb 2024

10/10 Excellent

Pablo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service
Stayed 1 night in Feb 2025

10/10 Excellent

juan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

5 star all around

5 star all around.
Stayed 1 night in Feb 2025

10/10 Excellent

Keewon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really like this hotel. Comfy bed with, little smelly comforter. Friendly employees, amazing restaurant and bar inside the hotel. Recommended I’d like to stay here again
Stayed 2 nights in Feb 2024

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my second time staying at Casa Santiago. It is beautiful, modern, excellent staff … the only hotel I will stay in while visiting Queretaro!
Stayed 6 nights in Feb 2023

10/10 Excellent

Martha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great

Receptionists friendly and courteous, as well as the restaurant personnel.
Stayed 4 nights in Feb 2025

8/10 Good

SERGIO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
THE HOTEL WAS EXCELLENT, LOVED THE DEOXRATOIN. THE ROOM TOO SMALL.
Stayed 1 night in Mar 2025

8/10 Good

Rosa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was great. The room was very updated & had the amenities of a higher end hotel like robes, slippers, umbrella, etc. Received welcome fresh drinks & cookies in our room.
Stayed 4 nights in Feb 2025

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and knowledgeable about the area. They offered wonderful recommendations with tours and areas to eat. The property was very modern and clean. I will definitely be returning here on our next stay!
Stayed 2 nights in Nov 2023

10/10 Excellent

Blanca

Liked: Cleanliness, staff & service, property conditions & facilities
Super nice property in the middle of everything. Would love to come back.
Stayed 1 night in Jul 2024

6/10 Okay

Larry

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Very hot rooms. Little ventilation. L
Stayed 3 nights in Jun 2025

10/10 Excellent

Virginia

Liked: Cleanliness, staff & service, property conditions & facilities
Rooms was awesome! The staff gave us a delicious cheesecake when we arrived and then some delicious cookies for a good nights sleep! Definitely coming back to this hotel. Highly recommend!
Stayed 1 night in Sep 2024

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Good option for the historic center Bed and pillos not very comfortable Everything else very nice
Stayed 2 nights in Jun 2024
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