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The Dairy Hotel Queenstown, A Naumi Chapter

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Luxury
4.5 star property
9.6

Exceptional

Tranquil elegance near Queenstown's heart

Charming and beautifully decorated, this tranquil oasis offers a peaceful retreat just minutes from Queenstown's vibrant center. Enjoy happy hour drinks, partake in a delightful breakfast, and unwind in the outdoor hot tub.

Popular amenities

  • Bar
  • Housekeeping
  • Parking available
  • Air conditioning

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Habitat Rooms

Habitat Rooms | 1 bedroom, free minibar, individually decorated, individually furnished

Habitat Rooms

9.4 out of 10
Exceptional
(16 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Free minibar items
LED TV
Renovated in 2020
Blackout drapes/curtains
Separate bedroom
  • 15 sq m
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Junior Suite

Junior Suite | 1 bedroom, free minibar, individually decorated, individually furnished

Junior Suite

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Free minibar items
LED TV
Renovated in 2020
Separate bedroom
  • 22 sq m
  • 1 bedroom
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Oasis Rooms

Oasis Rooms | 1 bedroom, free minibar, individually decorated, individually furnished

Oasis Rooms

10.0 out of 10
Exceptional
(5 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Free minibar items
LED TV
Renovated in 2020
Blackout drapes/curtains
Separate bedroom
  • 19 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for The Harmony Suite

The Harmony Suite | 1 bedroom, free minibar, individually decorated, individually furnished

The Harmony Suite

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Free minibar items
LED TV
Renovated in 2020
2 bedrooms
  • 37 sq m
  • 2 bedrooms
  • Mountain view
  • Sleeps 4
  • 2 King Beds

View all photos for Habitat Rooms

1 bedroom, free minibar, individually decorated, individually furnished

Habitat Rooms

  • Sleeps 2

View all photos for Oasis Rooms

1 bedroom, free minibar, individually decorated, individually furnished

Oasis Rooms

  • Sleeps 2

View all photos for Junior Suite

1 bedroom, free minibar, individually decorated, individually furnished

Junior Suite

  • Sleeps 2

View all photos for The Harmony Suite

1 bedroom, free minibar, individually decorated, individually furnished

The Harmony Suite

  • Sleeps 4

The Harmony Suite

  • Sleeps 4

Family Room

  • Sleeps 4

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About the neighborhood

Map
21 Brecon St., Queenstown, Otago, 9300

What's nearby

  • Queenstown Beach - 3 min walk - 0.2 miles
  • Queenstown Mall - 3 min walk - 0.2 miles
  • TSS Earnslaw Steamship - 3 min walk - 0.2 miles
  • Skyline Queenstown - 5 min walk - 0.3 miles
  • Queenstown Gardens - 6 min walk - 0.4 miles

Getting around

  • Queenstown Intl. Airport (ZQN) - 9 min drive

Restaurants

  • ‪Fergburger - ‬3 min walk
  • ‪Beechtree - ‬5 min walk
  • ‪Smiths Craft Beer House - ‬3 min walk
  • ‪Bella Cucina - ‬3 min walk
  • ‪Gongcha - ‬4 min walk

About this property

The Dairy Hotel Queenstown, A Naumi Chapter

Luxury lodge remodeled in 2020 and located near Skyline Queenstown
Located close to Ben Lomond Track, The Dairy Hotel Queenstown, A Naumi Chapter provides free continental breakfast, a firepit, and a garden. For some rest and relaxation, visit the hot tub. In addition to a bar, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Self parking (surcharge), express check-out, and express check-in
  • Luggage storage, tour/ticket assistance, and a front-desk safe
  • Coffee/tea in the lobby, smoke-free premises, and concierge services
  • Guest reviews say great things about the helpful staff and location
Room features
All guestrooms are individually furnished, and include comforts such as laptop-friendly workspaces and air conditioning, as well as thoughtful touches like free stocked minibars and free WiFi.
Extra conveniences in all rooms include:
  • Recycling and LED light bulbs
  • Shower/tub combinations, free toiletries, and hair dryers
  • 43-inch LED TVs with Netflix, streaming services, and cable channels
  • Wardrobes/closets, free tea bags/instant coffee, and electric kettles

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Ski shuttle nearby
  • Self parking on site (NZD 20 per day)
  • Limited onsite parking

Food and drink

  • Free continental breakfast available daily 8:00 AM to 10:00 AM
  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • The Lounge

Things to do

  • Hot tub
  • Ski storage

Family friendly

  • Snack bar/deli

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Firepit
  • Garden
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • 2 floors
  • Art Deco architecture
  • At least 80% of food locally-sourced
  • Communal living room
  • Comprehensive recycling policy
  • Double-glazed windows
  • Fireplace in lobby
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Renovated entire property - July 2020
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 43-inch LED TV with cable channels
  • Netflix
  • Streaming services

Food and drink

  • Electric kettle
  • Free stocked minibar
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 2.5 percent for credit card payments
The front desk is open daily from 8:00 AM - 6:00 PM
Guests planning to arrive outside of normal check-in hours will receive an email within 7 days before arrival with check-in instructions and key retrieval information; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours), key retrieval

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Self parking fee: NZD 20 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 2.5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Dairy Hotel
Dairy Private Hotel
Dairy Private Luxury
Dairy Private Luxury Hotel
Dairy Private Luxury Hotel Queenstown
Dairy Private Luxury Queenstown
Private Luxury Hotel
Dairy Private Queenstown
The Dairy Private Hotel
The Dairy Private Hotel by Naumi Hotels Lodge
The Dairy Private Hotel by Naumi Hotels Queenstown
The Dairy Private Hotel by Naumi Hotels Lodge Queenstown

Frequently asked questions

Is The Dairy Hotel Queenstown, A Naumi Chapter pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is available for NZD 20 per day. Limited spots are available.

What time is check-in at The Dairy Hotel Queenstown, A Naumi Chapter?

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM. A fee applies for early check-in (subject to availability).

What time is check-out at The Dairy Hotel Queenstown, A Naumi Chapter?

Check-out is at 10:00 AM. Late check-out is available for a fee (subject to availability).

Where is The Dairy Hotel Queenstown, A Naumi Chapter located?

Located in Queenstown City Centre, this luxury lodge is 0.2 mi (0.3 km) from Skyline Queenstown and 2.7 mi (4.4 km) from Ben Lomond Track. Onsen Hot Pools and Coronet Peak Ski Area are also within 9 mi (15 km).

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Reviews

The Dairy Hotel Queenstown, A Naumi Chapter Reviews

9.6

Exceptional

9.8

Cleanliness

9.8

Location

9.8

Staff & service

9.6

Eco-friendliness

9.6

Property conditions & facilities
Rating 10 - Excellent. 299 out of 355 reviews
Rating 8 - Good. 40 out of 355 reviews
Rating 6 - Okay. 10 out of 355 reviews
Rating 4 - Poor. 2 out of 355 reviews
Rating 2 - Terrible. 4 out of 355 reviews

Reviews

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities
Pleasant stay. Thank You
Stayed 2 nights in Nov 2025

10/10 Excellent

Ian

Liked: Amenities
Lovely hotel with lots of lovely touches, so well located for everything, just the parking is a bit of a pain
Stayed 3 nights in Oct 2025

10/10 Excellent

Vasanti

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked everything about this hotel. Staff were friendly, rooms clean and beautiful, convenient location, free happy hour..will definitely stay there again.
Stayed 3 nights in Jul 2025

10/10 Excellent

Joyce

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the decor of the hotel and its proximity to town centre.
Stayed 2 nights in May 2025

10/10 Excellent

Sandra

Liked: Cleanliness, amenities, property conditions & facilities
We had a very enjoyable stay at the hotel. We particularly liked ‘happy hour’ catch up with other guests as well as the coziness of the hotel. The location was perfect too!
Stayed 4 nights in May 2025

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
Thanks for a great, easy stay.
Stayed 1 night in Apr 2025

10/10 Excellent

M X

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Boutique hotel with complimentary mini bar, complimentary happy hour with complimentary wines, which were excellent! Rooms are spacious, pricing very affordable. Onsite parking, 3 mins walk to the Snow Centre. All round excellent stay.
Stairs to rooms
Living room with log fire.
Complimentary Happy Hour at 5pm. 👌
Stayed 6 nights in Jul 2025

10/10 Excellent

Kirk

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Most welcoming and comfortable place we stayed in all of New Zealand.
Stayed 1 night in Feb 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location to discover Queenstown, beautiful accommodation and friendly, helpful staff
Stayed 3 nights in Nov 2024

10/10 Excellent

Kirk

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely first class hotel in perfect location. Incredibly attentive staff. THE place to stay in Queenstown.
Stayed 1 night in Jan 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really lovely small hotel. Great location, gorgeous room, friendly and helpful staff and lovely lounge to have a glass of wine or a cup of tea and meet fellow guests. Would definitely stay here next visit to Qtown
Stayed 4 nights in Jan 2025

10/10 Excellent

mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We so enjoyed this hotel. The location, amenities and staff were all tops. It was great having breakfast included as well.Highly recommend!
Stayed 2 nights in Feb 2025

10/10 Excellent

ALICE

Liked: Cleanliness, staff & service
Great little hotel. Nice location and comfy rooms
Stayed 1 night in Feb 2023

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff, cool hotel, well situated in town.
Stayed 2 nights in Apr 2024

10/10 Excellent

Kat

Liked: Cleanliness, staff & service, property conditions & facilities
The Dairy Private Hotel was the perfect location, just a block from the gondola, a couple blocks from the Center for all my tour pick ups, and also center of town for shopping and dining. Location was important to me as a solo traveler. No need to take an Uber anywhere. It was more like a bed and breakfast hotel with it's warm and cozy charm. Breakfast was included. They also have daily wine and cheese happy hour around the living room fire place, where I met and chatted with many nice travelers from all over the world. The staff was exceptional and my room was clean. I would highly recommend this hotel.
Stayed 6 nights in Sep 2025

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a cute place and so conveniently located.
Stayed 1 night in Feb 2024

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, property conditions & facilities
I enjoyed my stay.
Stayed 2 nights in Nov 2023

10/10 Excellent

Karen

Liked: Amenities
What an amazing place to stay, room was very funky with wallpaper on the ceiling. It was great to have a complimentary mini bar. The free happy hour was a great way to meet other travellers and discuss plans for the upcoming days. I would highly recommend this accomodation!
Stayed 2 nights in May 2025

10/10 Excellent

Kristyn

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic experience all around!
Stayed 5 nights in Jan 2025

10/10 Excellent

Lindsey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place, always the best service
Stayed 2 nights in Sep 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the complimentary happy hour, not something normally offered
Stayed 1 night in Apr 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful boutique hotel! Rooms are comfortable and spacious and Hannah was a pleasure to deal with at reception. Highly recommend this hotel for its location also
Stayed 4 nights in Jun 2024

10/10 Excellent

Josee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location friendly staff great happy hour close to shopping and dining Must be able to walk stairs going down to shopping and restaurants
Stayed 1 night in Dec 2024

10/10 Excellent

Jon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the decor and quaint vibe of the hotel.
Stayed 1 night in Feb 2024

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best of the best!

Friendly staff, excellent appointments, prime location, wine and nibbles happy hour- best of everything in one accommodation!
Stayed 3 nights in Dec 2024
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Policies

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