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The Carlin Boutique Hotel

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Luxury
5.0 star property
9.6

Exceptional

Serene luxury by Lake Wakatipu

Stylish and modern, this property offers serene vibes with easy access to Queenstown Mall and Lake Wakatipu. Enjoy a hot tub with a fireplace on your balcony, airport pick-up, and a spa with excellent views.

Popular amenities

  • Hot Tub
  • Bar
  • Gym
  • Spa
  • Room service
  • Breakfast included

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Eagles Nest

Eagles Nest | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Eagles Nest

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Fireplace
Air conditioning
Connecting rooms available
  • 120 sq m
  • 1 bedroom
  • Lake view
  • Sleeps 2
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Presidential Suite

Presidential Suite | Living area | Smart TV, fireplace

Presidential Suite

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Fireplace
Air conditioning
Connecting rooms available
  • 144 sq m
  • 1 bedroom
  • Lake view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Royal Suite

Royal Suite | Private kitchen | Coffee/tea maker

Royal Suite

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Fireplace
Air conditioning
Connecting rooms available
  • 110 sq m
  • 2 bedrooms
  • Lake view
  • Sleeps 6
  • 2 King Beds and 1 Double Sofa Bed

View all photos for The Princess Suite

View from room

The Princess Suite

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Fireplace
Air conditioning
Connecting rooms available
  • 79 sq m
  • 1 bedroom
  • Lake view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Vista Suite

Smart TV, fireplace

Vista Suite

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Fireplace
Air conditioning
Connecting rooms available
Free cribs/infant beds
  • 88 sq m
  • 1 bedroom
  • Lake view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Bayview Suite

Bayview Suite | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Bayview Suite

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Fireplace
Air conditioning
Connecting rooms available
  • 91 sq m
  • Lake view
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Lakeview Suite

Lakeview Suite | Living area | Smart TV, fireplace

Lakeview Suite

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Fireplace
Air conditioning
Connecting rooms available
Minibar (some free items)
  • 94 sq m
  • 1 bedroom
  • Lake view
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Panorama Suite

Outdoor spa tub

Panorama Suite

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Fireplace
Air conditioning
Connecting rooms available
Minibar (some free items)
  • 90 sq m
  • 1 bedroom
  • Lake view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Skyline Studio Suite

Skyline Studio Suite | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Skyline Studio Suite

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Fireplace
Air conditioning
Connecting rooms available
Free cribs/infant beds
  • 52 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

About the neighborhood

Map
43 Hallenstein St, Queenstown, 9300

What's nearby

  • Queenstown Gardens - 3 min walk - 0.2 miles
  • Queenstown Mall - 5 min walk - 0.3 miles
  • Queenstown Beach - 7 min walk - 0.4 miles
  • TSS Earnslaw Steamship - 8 min walk - 0.5 miles
  • Skyline Queenstown - 11 min walk - 0.6 miles

Getting around

  • Queenstown Intl. Airport (ZQN) - 8 min drive

Restaurants

  • ‪Cookie Time - ‬8 min walk
  • ‪“Life’s a Grind” Coffee - ‬8 min walk
  • ‪Starbucks - ‬8 min walk
  • ‪Speight's Ale House - ‬7 min walk
  • ‪Fat Badgers Pizza - ‬9 min walk

About this property

The Carlin Boutique Hotel

Luxury hotel located in Queenstown City Centre
At The Carlin Boutique Hotel, you can look forward to free English breakfast, a free daily manager's reception, and a terrace. Indulge in a massage, a body wrap, and a manicure/pedicure at the onsite spa. In addition to a firepit and a coffee shop/cafe, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Free valet parking
  • Bike rentals, a TV in the lobby, and an elevator
  • Multilingual staff, a front-desk safe, and free newspapers
Room features
All guestrooms are individually furnished, and have comforts such as 24-hour room service and fireplaces, as well as perks like premium bedding and pillow menus.
Other amenities include:
  • Children's books and childcare services
  • Hypo-allergenic bedding, Egyptian cotton sheets, and pillowtop mattresses
  • Heated floors, rainfall showers, and bidets
  • Smart TVs with premium channels
  • Wardrobes/closets, separate sitting areas, and a personal chef

Similar properties

Building design
Kamana Lakehouse
  • Hot Tub
  • Spa
  • Parking included
  • Free WiFi
9.2 out of 10, Wonderful, 527 reviews
Kamana Lakehouse

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured, covered valet parking on site

Food and drink

  • Free English breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • 8 hot tubs
  • Bicycle rentals
  • Full-service spa
  • Gym
  • Sauna
  • Ski passes
  • Ski storage
  • TV in common areas

Family friendly

  • Children's books
  • Children's games
  • In-room babysitting (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Guidebooks
  • Limited-hour front desk
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Computer station

Outdoors

  • Firepit
  • Outdoor entertainment area
  • Outdoor furniture
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • In-room massages
  • Manicures/pedicures
  • Prenatal massages
  • Sports massages
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (37 inch wide door)
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 7 floors
  • Banquet hall
  • Communal living room
  • Designated smoking areas (fines apply)
  • Fireplace in lobby

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Heated bathroom floor
  • Rainfall showerhead
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Smart TV with premium digital channels

Food and drink

  • 24-hour room service
  • Chef service
  • Coffee/tea maker
  • Free bottled water
  • Free minibar (limited items)
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Electrical adapters
  • Fireplace
  • Free daily newspapers
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Separate sitting area
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
The check-in location differs from the property location; go to: [In suite]
Front desk staffed during limited hours
At check-in, guests must provide a record of full COVID-19 vaccination
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for NZD 350.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit is payable by bank transfer and is due within 72 hours of booking the reservation.

We have included all charges provided to us by the property.

Optional extras

  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: NZD 350.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

The Carlin Hotel Queenstown
The Carlin Boutique Hotel Hotel
The Carlin Boutique Hotel Queenstown
The Carlin Boutique Hotel Hotel Queenstown

Frequently asked questions

Is The Carlin Boutique Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Valet parking is free at this property.

What time is check-in at The Carlin Boutique Hotel?

Check-in start time: 4:00 PM; Check-in end time: anytime.

What time is check-out at The Carlin Boutique Hotel?

Check-out is at 10:00 AM. Late check-out is available for a fee (subject to availability).

Where is The Carlin Boutique Hotel located?

Located in Queenstown City Centre, this luxury hotel is within a 5-minute walk of St Josephs Parish and Queenstown Arts Centre. Queenstown Mall and Cookie Time are also within 10 minutes.

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The Carlin Boutique Hotel Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 24 out of 29 reviews
Rating 8 - Good. 3 out of 29 reviews
Rating 6 - Okay. 2 out of 29 reviews
Rating 4 - Poor. 0 out of 29 reviews
Rating 2 - Terrible. 0 out of 29 reviews

10/10

Cleanliness

9.6/10

Staff & service

10/10

Amenities

9.4/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

Lorraine

Liked: Cleanliness, staff & service, amenities
View was spectacular, staff was very accomodating
Stayed 4 nights in Jun 2025

10/10 Excellent

Toni

Liked: Cleanliness, amenities, property conditions & facilities
The Carlin is indeed a 5 star property in every way, the staff and accommodation exceeded all our expectations, and we will most definitely return for a longer stay. I would recommend this truly remarkable boutique hotel to anyone traveling to Queenstown NZ.
Stayed 4 nights in Jun 2025

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, property conditions & facilities
The property is lovely and the staff are delightful. The Carlin is a pleasant walk from town and the gondola ride.
Stayed 2 nights in Mar 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pleasant stay. Couldn’t fault anything. Amenities very clean & high class. Staff were impeccable. Free parking and free airport transfer. Absorbing the stunning views from your private jacuzzi on a spacious entertainment deck was an awesome experience. Totally recommend if you can afford it
Stayed 3 nights in Aug 2025

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff, room was gorgeous, food was epic, great location, spa is the cherry on top.
Stayed 1 night in Aug 2023

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Short couples break

Amazing trip. Hotel Carlin perfectly placed for wonderful views over lake and short walk into Queenstown. Faultless super clean room with wonderful bed and great shower and amenities.
Stayed 2 nights in Jan 2025

10/10 Excellent

JANICE

The Carlin was beautiful, spotless, with state of the art amenities and a wonderful staff. Highly recommend!
Stayed 3 nights in Nov 2024

10/10 Excellent

Wayne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing service & Richard went above & beyond with an early checkin & late checkout not a problem. We highly recommend staying while in beautiful Queenstown.
Stayed 1 night in May 2024

10/10 Excellent

claire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service from all staff. Comfortable rooms. Great view.
Stayed 5 nights in Aug 2024

10/10 Excellent

Joesph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic! Only place to stay in Queenstown. Patrick was amazing!
Stayed 3 nights in Jul 2024

8/10 Good

Skylar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic property, great location, Wonderful staff. The only thing I would say is for the price point There are few little things that need to be addressed as for small repairs in the room.
Stayed 2 nights in Mar 2024

8/10 Good

Michael

Liked: Cleanliness, amenities, property conditions & facilities
Within the rooms there are two emergency exit signs which illuminate the room all night. They do not fit into a 5 star experience and are taccy. Along with this the lights within the bathroom illuminated the bedroom.
Stayed 3 nights in Jun 2025

10/10 Excellent

Peter

Liked: Staff & service, property conditions & facilities, room comfort

Happy campers

The hotel & all staff were outstanding in every way from the moment we arrived to valet parking, a welcoming drink and an upgrade to a fantastic suite. The view from our balcony hot tub across Queenstown & the Lake (day & night) was amazing. The Carlin compared very favourably to other 6 star hotels we have stayed in.
Stayed 4 nights in Feb 2024

10/10 Excellent

Rachael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible experience at this property! Everything was flawless! The service was absolutely exceptional. The food was amazing and thoughtfully prepared, every detail of this stay was remarkable. One of the best hotels in my life, incredible views and every detail was considered to make it a memorable experience. The owner and all the staff were so accommodating and kind and welcoming, I can’t say enough amazing things about this property.
Stayed 2 nights in Nov 2023

10/10 Excellent

Shelly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Carlin is well located in easy walking distance to the Queenstown Mall and Lake Wakatipu. The complimentary airport pick-up made my arrival seamless. The rooms are modern with every detail considered. I received a surprise upgrade upon checking in. The cocktail hour and breakfast included in the rate were delicious and added value. I loved relaxing on the terrace with the hot tub and outdoor fireplace and the box of treats left at evening turndown service. I wouldn't hesitate to return to the Carlin the next time I'm in Queenstown.
Stayed 2 nights in Jan 2024

6/10 Okay

Verified traveler

Liked: Cleanliness, room comfort
Was looking forward to staying here, however didn’t have the greatest stay. The balcony with spa and fireplace was excellent, however around ten pm another family opened our door with their key, which was quite startling. The bathroom had average water pressure and looked a bit tired. We were woken up in the middle of the night with the sound of wind coming through the fire door in the bedroom.
Stayed 1 night in Dec 2023

6/10 Okay

Craig

Liked: Staff & service
Stayed 2 nights in Nov 2025

8/10 Good

Taylor

Stayed 6 nights in Aug 2025

10/10 Excellent

Oscar

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jun 2025

10/10 Excellent

Hoo Beng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Alvaro

Stayed 7 nights in Apr 2025

10/10 Excellent

Luigi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Sunita

Stayed 1 night in Jan 2025

10/10 Excellent

Walter

Stayed 3 nights in Mar 2024
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