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Holiday Inn Queenstown Frankton Road by IHG

Property class: 4

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Photo gallery for Holiday Inn Queenstown Frankton Road by IHG

A hotel room with a large bed, a desk with a lamp, a chair, and a view of a lake through a large window. - Holiday Inn Queenstown Frankton Road by IHG (Queenstown)
A dining area with a view of mountains and a lake. - Holiday Inn Queenstown Frankton Road by IHG (Queenstown)
A hotel room with a bed, a desk with a lamp, a chair, and a view of a lake and mountains. - Holiday Inn Queenstown Frankton Road by IHG (Queenstown)
A modern interior with a fireplace, seating area, and large windows offering views of the outdoors. - Holiday Inn Queenstown Frankton Road by IHG (Queenstown)
A modern bar area with a marble backsplash, a built-in fire feature, and a selection of bottles on shelves. - Holiday Inn Queenstown Frankton Road by IHG (Queenstown)
Located close to Queenstown Mall and Skyline Queenstown, Holiday Inn Queenstown Frankton Road by IHG provides a terrace, a garden, and dry cleaning/laundry services. For some rest and relaxation, visit the sauna or the hot tub. The on-site British cuisine restaurant, Seasons Restaurant + Bar, offers breakfast, dinner, light fare, and al fresco dining. Stay connected with free in-room WiFi, and guests can find other amenities such as a bar and a 24-hour gym.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Hot tub
  • Free WiFi
  • Air conditioning
  • Gym

Off-peak, on budget: 30% or more off select hotels in our fall sale

Skip the crowds, keep the savings. AARP members save more after Labor Day. Book by Oct 7, 2026.

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Premium Room, Multiple Beds, Lake View

A hotel room with a large bed, a desk with a lamp, a chair, and a view of a lake and mountains.

Premium Room, Multiple Beds, Lake View

8.4 out of 10
Very good
(10 reviews)
  • Lake view
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Standard Room, Multiple Beds, Lake View

A hotel room with two beds, a desk, a chair, a balcony with a view of the mountains, and a wooden headboard.

Standard Room, Multiple Beds, Lake View

  • Lake view
  • 26 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Standard Room, 1 Queen Bed

A hotel room with a large bed, a bedside table with a lamp, a small round table with a bowl, and a grey armchair.

Standard Room, 1 Queen Bed

9.0 out of 10
Wonderful
(4 reviews)
  • Garden view
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room, 2 Double Beds, Lake View

A hotel room with a bed, a desk, a chair, and a window.

Premium Room, 2 Double Beds, Lake View

9.4 out of 10
Exceptional
(13 reviews)
  • Lake view
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Twin Beds

A hotel room with two beds, a wooden headboard, bedside tables with lamps, an air conditioning unit, and a window with curtains.

Standard Room, 2 Twin Beds

10.0 out of 10
Exceptional
(3 reviews)
  • Garden view
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room

A hotel room with a large bed, a desk with a chair, a television mounted on the wall, and a window with curtains.

Standard Room

9.2 out of 10
Wonderful
(5 reviews)
  • Resort view
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed, Lake View

A hotel room with a large bed, a desk with a lamp, a chair, and a view of a lake and mountains.

Standard Room, 1 King Bed, Lake View

7.2 out of 10
Good
(5 reviews)
  • Lake view
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Located in Queenstown, Holiday Inn Queenstown Frankton Road by IHG is near the airport and on a lake. Kiwi Park is a popular area attraction and if an activity is on the agenda, Skyline Queenstown and Coronet Peak Ski Area are worth checking out. Queenstown Mall and Skippers Canyon are two other places to visit that come recommended. Enjoy the area's slopes with downhill skiing and snowboarding, and don't miss out on the snowmobiling and snow tubing. Visit our Queenstown travel guide
Map
594 Frankton Road, Queenstown, 9348

What's nearby

  • A stone bridge over a pond with lily pads, surrounded by trees and red flowers.
    Queenstown Gardens
    3 min drive - 2.3 miles
  • A lakeside town with houses, trees, and mountains in the background.
    Queenstown Mall
    4 min drive - 2.8 miles
  • A town nestled between mountains and a large lake with several islands.
    Skyline Queenstown
    5 min drive - 3.0 miles
  • A green parrot perched on a human hand.
    Kiwi Park
    5 min drive - 3.0 miles
  • Frankton Beach
    2 min drive - 2.1 miles

Getting around

  • Queenstown Intl. Airport (ZQN)
    9 min drive

Restaurants

  • “Life’s a Grind” Coffee
    5 min drive
  • Cookie Time
    5 min drive
  • Holiday Inn Express & Suites Queenstown by IHG
    4 min drive
  • Rata
    5 min drive
  • McDonald's
    3 min drive

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Ski shuttle nearby
  • Uncovered self parking on site (NZD 20 per day)
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: NZD 30 per person
  • A bar/lounge
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Seasons Restaurant + Bar

Things to do

  • 24-hour gym
  • Free bicycle rentals
  • Hot tub
  • Sauna
  • Ski storage

Family friendly

  • In-room crib
  • In-room refrigerator
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference center
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • In the mountains
  • On a lake
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 2 floors
  • 4 buildings
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

The property charges 2 percent for credit card payments

Front desk staff will greet guests on arrival at the property

At check-in, guests must provide a record of full COVID-19 vaccination

COVID-19 vaccination record requirement applies to all guests aged 12 and up; guests must have received complete COVID-19 vaccination at least 1 days prior to check-in

Information provided by the property may be translated using automated translation tools

Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are not available

Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately NZD 30 per person
  • Uncovered self parking fee: NZD 20 per day
  • Credit card charges are subject to a surcharge of 2 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property class

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Frequently asked questions

Is Holiday Inn Queenstown Frankton Road by IHG pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is available for NZD 20 per day.

What time is check-in at Holiday Inn Queenstown Frankton Road by IHG?

Check-in start time: 2:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Holiday Inn Queenstown Frankton Road by IHG?

Check-out is at 10 AM.

Where is Holiday Inn Queenstown Frankton Road by IHG located?

Situated near the airport, this hotel is within 3 mi (5 km) of Queenstown Mall, Kiwi Park, and Skyline Queenstown. Skippers Canyon and Coronet Peak Ski Area are also within 12 mi (20 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Holiday Inn Queenstown Frankton Road by IHG Reviews

8.4

Very Good

8.6

Cleanliness

8.0

Location

8.8

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 430 out of 1000 reviews
Rating 8 - Good. 376 out of 1000 reviews
Rating 6 - Okay. 133 out of 1000 reviews
Rating 4 - Poor. 43 out of 1000 reviews
Rating 2 - Terrible. 18 out of 1000 reviews

Reviews

Verified review

10/10 Excellent

Maryam

Liked: Staff & service, amenities
Overall the stay was great. All the staff was very polite, friendly, welcoming and helpful. Great breakfast selection and the chicken dinner was delicious. However some areas can be improved. The room furniture is in need of upgrades, I noticed a lot of cobwebs in the wood panelling of the dining area.
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

HARDIK

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location good rooms
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, comfy bed. Sauna on site was great to help me relax more.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Beverly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was beautiful and had a perfect view! Wish we had more than one night here!
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Raquel A

Liked: Cleanliness, amenities
Excellent service, staff, great breakfast & dinner
Stayed 7 nights in Dec 2025
Verified review

10/10 Excellent

Martin

Liked: Cleanliness, property conditions & facilities
All staff were incredibly friendly and helpful. Beautiful views from the restaurant when having breakfast. Great choice of breakfast items and everything was refilled very quickly by staff.
Stayed 3 nights in Feb 2026
Verified review

8/10 Good

Chandrasekhar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast spread. Great views of the lake from the restaurant
Stayed 1 night in Dec 2025
Verified review

6/10 Okay

Duncan

Liked: Cleanliness, staff & service
Not a great location, but a beautiful view from the dining room.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Sivasubramani

Liked: Cleanliness, staff & service
Nice view, easy check in
Stayed 2 nights in Dec 2025
Verified review

8/10 Good

Jorge

Liked: Cleanliness, amenities, property conditions & facilities
Staff excellent
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Geo

Liked: Cleanliness, amenities, property conditions & facilities
Excellent Stay..Friendly Staff
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

jignesh

Liked: Cleanliness, staff & service, property conditions & facilities
Loved location of the hotel
Stayed 4 nights in Jul 2025
Verified review

8/10 Good

Robert

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Great location. Better view than most places in Queenstown. Need bit better service replenishing at b'fast.
Stayed 2 nights in Jan 2026
Verified review

8/10 Good

Donna

Liked: Cleanliness, amenities, property conditions & facilities
The room was spotless and both the reception and restaurant staff were attentive and helpful and very welcoming. The room had a great view with a balcony.
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Aabied

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay was good.
Stayed 5 nights in Jul 2025
Verified review

10/10 Excellent

Sarah

Liked: Cleanliness, amenities, property conditions & facilities
Woke up under the weather and was extended a later check out. View was fabulous from our room.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Charanjeet

Liked: Cleanliness, amenities, property conditions & facilities
What I like about this Hotel is that Staff is amazing from front desk to restaurant staff. Lady name Mu in restaurant was amazing. She is a great person always smiling and kind.
Stayed 5 nights in Dec 2025
Verified review

10/10 Excellent

Neha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spa was great and location
Stayed 3 nights in Jul 2024
Verified review

6/10 Okay

Veeko

Liked: Staff & service, amenities
nice view room
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

wasani

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a pleasant stay. Staff were friendly and the room was claen
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Debra

Liked: Cleanliness, amenities, property conditions & facilities
Everything was clean.
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was very clean room with a comfortable bed and a great view.
Stayed 2 nights in Mar 2025
Verified review

8/10 Good

Ro Sainimere

Liked: Cleanliness, amenities, property conditions & facilities
Room was spotless
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Jaycil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The views are excellent and so are the staff.
Stayed 3 nights in Sep 2024
Verified review

8/10 Good

Susanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We enjoyed the breakfasts and the gym (although small).
Stayed 2 nights in Mar 2025