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Hilton Queenstown Resort & Spa

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Photo gallery for Hilton Queenstown Resort & Spa

A riverside hotel with modern architecture, a walking path, and a view of mountains. - Hilton Queenstown Resort & Spa (Kawarau Falls)
A modern living room with large windows, a fireplace, and a view of a lake. - Hilton Queenstown Resort & Spa (Kawarau Falls)
A modern hotel room with a stone fireplace, a sofa with red cushions, a desk with a chair, and a large window offering a scenic view. - Hilton Queenstown Resort & Spa (Kawarau Falls)
An indoor swimming pool with a clear view of the pool area, a lounge with seating, and a stone wall in the background. - Hilton Queenstown Resort & Spa (Kawarau Falls)
A modern outdoor seating area with a stone fire pit, overlooking a lake and mountains. - Hilton Queenstown Resort & Spa (Kawarau Falls)
Luxury
5.0 star property
8.6

Excellent

Lakeside luxury with mountain views

Alpine serenity awaits at the lakeside resort with indoor pool and spa. After hiking, unwind in the sauna or share stories around the outdoor fire pit. Each evening, savor exceptional cuisine at the Wakatipu Grill while gazing across Lake Wakatipu's tranquil waters.

Popular amenities

  • Air conditioning

Off-peak, on budget: 30% or more off select hotels in our fall sale

Skip the crowds, keep the savings. AARP members save more after Labor Day. Book by Oct 7, 2026.

Room options

Available filters for rooms
Showing 14 of 14 rooms

View all photos for One Bedroom Residence

A neatly made bed with white linens, a wooden headboard, and two bedside tables with lamps.

One Bedroom Residence

  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Deluxe King Room With Lake View

A hotel room with a large bed, a nightstand, a mirror, and two wall-mounted lights.

Deluxe King Room With Lake View

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Plus King Room with Lake View

A modern living room with a sofa set, a fireplace, a flat-screen TV, and a balcony with a view.

Deluxe Plus King Room with Lake View

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Relaxation)

A modern building with a stone facade, a glass-enclosed outdoor seating area, and a hot tub.

Room, 1 King Bed (Relaxation)

9.8 out of 10
Exceptional
(6 reviews)
  • Lake view
  • 46 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

A hotel room with a large bed, a sofa, a coffee table, and a small side table.

Deluxe Room, 1 King Bed

9.2 out of 10
Wonderful
(47 reviews)
  • Lake view
  • 44 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

A hotel room with a large bed, a sofa, a coffee table, and a small side table.

Room, 1 King Bed

9.2 out of 10
Wonderful
(28 reviews)
  • Resort view
  • 44 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed (Lake Wakatipu Suite)

A balcony with a view of a lake and mountains, furnished with wicker chairs and a glass railing.

Suite, 1 King Bed (Lake Wakatipu Suite)

9.0 out of 10
Wonderful
(22 reviews)
  • Lake view
  • 54 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Accessible

A hotel room with a large bed, two armchairs, a TV, a fireplace, and a balcony with a mountain view.

Room, 1 Queen Bed, Accessible

9.4 out of 10
Exceptional
(13 reviews)
  • Resort view
  • 45 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Twin Room

A hotel room with two beds, a bathroom, and a hallway.

Twin Room

8.8 out of 10
Excellent
(9 reviews)
  • Resort view
  • 44 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Twin Room, Lake View

A hotel room with a large bed, a TV, a fireplace, and a balcony with a view of hills.

Deluxe Twin Room, Lake View

9.0 out of 10
Wonderful
(10 reviews)
  • Lake view
  • 44 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite, 1 Bedroom (Residence)

A neatly made bed in a hotel room with a grey headboard, a bedside table with a digital clock, and a window with a view of the outside.

Suite, 1 Bedroom (Residence)

8.0 out of 10
Very good
(4 reviews)
  • Resort view
  • 60 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Bedrooms (Residence)

A modern living room with a large window, a sofa, a dining table, and a fireplace.

Suite, 2 Bedrooms (Residence)

7.8 out of 10
Good
(12 reviews)
  • Lake view
  • 100 sq m
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Deluxe 2 Bedrooms, Lake View (Residence)

A balcony with wicker furniture and a view of a lake and hills.

Deluxe 2 Bedrooms, Lake View (Residence)

8.6 out of 10
Excellent
(14 reviews)
  • Lake view
  • 100 sq m
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed (Plus)

A modern hotel room with a sofa, armchair, and a flat-screen TV mounted on a stone wall.

Deluxe Room, 1 King Bed (Plus)

9.0 out of 10
Wonderful
(8 reviews)
  • Lake view
  • 44 sq m
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Located in Kawarau Falls, Hilton Queenstown Resort & Spa is near the airport and on the waterfront. Lake Wakatipu and Frankton Beach reflect the area's natural beauty and area attractions include Alpine Aqualand and Queenstown Paintball. Queenstown Gardens and Queenstown Ice Arena are also worth visiting. Discover the area's water adventures with kayaking and water skiing nearby, or enjoy the great outdoors with ecotours and skydiving. Visit our Kawarau Falls travel guide
Map
Kawarau Village, 79 Peninsula Road, Kawarau Falls, 9300

What's nearby

  • A lake surrounded by mountains with a winding road.
    Lake Wakatipu
    2 min walk - 0.1 miles
  • Remarkables Park Town Centre
    20 min walk - 1.1 miles
  • Queenstown Event Centre
    5 min drive - 3.0 miles
  • Alpine Aqualand
    5 min drive - 3.0 miles
  • Frankton Beach
    5 min drive - 3.2 miles

Getting around

  • Queenstown Intl. Airport (ZQN)
    5 min drive

Restaurants

  • Pizza Hut
    5 min drive
  • McDonald's
    5 min drive
  • The Buzzstop Honey Centre
    5 min drive
  • Sherwood Restaurant
    8 min drive
  • Airspresso
    5 min drive

Similar properties

A modern living room with a stone wall, a sofa, a chair, a glass coffee table, and a TV mounted on the wall.
DoubleTree by Hilton Queenstown
Kawarau Falls
  • Spa
  • Free WiFi
  • Restaurant
  • Air conditioning
8.6 out of 10, Excellent, 1,000 reviews
DoubleTree by Hilton Queenstown
Compare similar properties

Property amenities

Internet

  • Available in all rooms: WiFi (NZD 9.95 per 24-hour period); wired internet (surcharge)
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Ferry terminal shuttle (surcharge)
  • Ski shuttle nearby
  • Covered self parking on site (NZD 20 per day)
  • Valet parking on site (NZD 50 per day; includes in/out privileges)
  • Limited onsite valet and self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: NZD 42 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Stacks
  • Wakatipu Grill

Things to do

  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool
  • Sauna
  • Shopping
  • Ski storage
  • Snow sports gear
  • Steam room

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms
  • Travel crib

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Conference center
  • Meeting rooms

Outdoors

  • Garden
  • In the mountains
  • On a lake
  • Rooftop terrace

Full-service spa

  • 10 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 on-site accessible parking spaces
  • Elevator
  • Hand-held showerhead
  • Height-adjustable showerhead
  • Magnifying mirror
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant

More

  • 3 buildings
  • 8 floors
  • Banquet hall
  • Built in 2011
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Fireplace
  • Free daily newspapers
  • Laptop-compatible safe
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 2 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for NZD 60 per night
Free cribs are available on request at the property

Property payment types

  • American Express
  • Diners Club
  • JCB International
  • Mastercard
  • Visa

Important information

Optional extras

  • Fee for buffet breakfast: approximately NZD 42 per person
  • Fee for in-room wireless internet: NZD 9.95 per 24-hour period (rates may vary)
  • Fee for in-room wired internet: NZD 9.95 (rates may vary)
  • Covered self parking fee: NZD 20 per day
  • Valet parking fee: NZD 50 per day (in/out privileges)
  • A late check-out fee will be charged
  • Rollaway bed fee: NZD 60 per night
  • Credit card charges are subject to a surcharge of 2 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
Children under 12 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property class

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Frequently asked questions

Does Hilton Queenstown Resort & Spa have a pool?

Yes, this property has an indoor pool.

Is Hilton Queenstown Resort & Spa pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is available for NZD 20 per day. Valet parking is available for NZD 50 per day. Limited spots are available.

What time is check-in at Hilton Queenstown Resort & Spa?

Check-in start time: 3:00 PM; Check-in end time: midnight.

What time is check-out at Hilton Queenstown Resort & Spa?

Check-out is at 11:00 AM. Late check-out is available for a fee.

Where is Hilton Queenstown Resort & Spa located?

Situated on the waterfront, this luxury hotel is within 1 mi (2 km) of Lake Wakatipu, Remarkables Park Town Centre, and Frankton Beach. Alpine Aqualand and Queenstown Event Centre are also within 2 mi (3 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hilton Queenstown Resort & Spa Reviews

8.6

Excellent

8.8

Cleanliness

8.6

Amenities

9.0

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 600 out of 1000 reviews
Rating 8 - Good. 209 out of 1000 reviews
Rating 6 - Okay. 105 out of 1000 reviews
Rating 4 - Poor. 59 out of 1000 reviews
Rating 2 - Terrible. 27 out of 1000 reviews

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely loved the breakfast daily, fresh food, great variety and the staff were all so lovely and helpful. Rooms were cleaned well and beds made daily with fresh towels. Great location by the lake.
Stayed 5 nights in Sep 2026
Verified review

8/10 Good

Liked: Staff & service, amenities
Great location and well appointed.
Stayed 5 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful location and great restaurant and bar. easy access to town via ferry.
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hilton in Queenstown is the best place to stay. We loved the very helpful staff who went above and beyond for us. The food was always fantastic and the buffet breakfast was delicious. The views from the hotel are amazing and again the staff were lovely and always ready to help. We will be coming back.
Stayed 7 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect, especially if you have little children. Breakfast was amazing and staff outstanding 👏
Stayed 4 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice variety of food choices on the breakfast buffet. Front desk staff was very helpful as well as the events desk that can book tickets. Hot chocolate offered in the lobby was delicious!
Stayed 2 nights in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, staff are great, so was breakfast, rooms are a bit outdated and honestly very average for the price you pay.
Stayed 4 nights in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were amazing. Nice location out of town. Room was good and warm!
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had the best nights sleep here. The bed was so comfortable. Great pizza from Stacks.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and helpful staff. The hotel is right on the lakefront with beautiful views. The breakfast buffet had lots of options for vegetarians as well.
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Didn’t even need to leave the hotel for my wee break, had everything I needed- pool, spa, sauna, gym beautiful and very scenic walking tracks, food and drinks. Super friendly staff. The best wee break
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was cracken and good, team was helpful, pillows sucked, feather down ok but uncomfortable, rooms tired and same as 10 years ago, but nice area, parking suks as usual
Stayed 5 nights in Jun 2026
Verified review

8/10 Good

Liked: Staff & service, amenities, property conditions & facilities
It didn’t live up to the usual Hilton standards. The room was booked for two people, but only one pair of slippers was provided. There was a hair in the bathroom sink and stains on the carpet. There wasn’t even a bottle of water in the room. As we were very tired and only staying for one night, we didn’t contact the hotel. Although the room’s size and appearance were different from the photos shown when we booked, the view was quite nice.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness
Beautiful hotel. Breakfast is lovely
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good position. Lovely to have casual eating options as well as more formal/fulsome. Easy access to town by car (parking near $20 per day) or water taxi to Queenstown. Rooms and bed super comfy. Pool a bonus on a rainy day.
Stayed 3 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great except the bed and pillows. Our bed at home is memory foam, not springs and feather pillows. Otherwise beautiful resort, helpful friendly people and a huge buffet breakfast.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing view of the lake. It’s a bit of a commute to get to the town from here. The water taxi was good.
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Great place! Very clean, inviting and our rooms were fabulous. Property was relaxing and we slept like a rock! Being by the lake is so worth it. They offer a water taxi into town which was so convenient.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay, fantastic rooms and awesome views.
Stayed 13 nights in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities
The hotel is located on the lakeshore and offers a very peaceful, quiet atmosphere. The fireplace in the room was especially soothing and made the stay feel warm and relaxing.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Very nice room and friendly staff, which helped us with a couple of needed items for our trip. They were aces!
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities
It was great large room with in a wonderful location and will definitely return again
Stayed 5 nights in Oct 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
“The accommodation was comfortable overall, however the fireplace was disappointing. The photos gave the impression of a cosy feature fireplace, but in reality it was a very small flicker effect and didn’t provide the ambience or warmth we expected so disappointing.
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay at Hilton Queenstown. The hotel’s location on the shores of Lake Wakatipu provides stunning views of the lake and surrounding mountains, creating a peaceful atmosphere away from the busy town centre. The rooms are spacious, modern, and well-appointed, with comfortable beds and excellent facilities. Waking up to the lake views each morning was one of the highlights of our trip. The staff were friendly, professional, and always willing to help. Service was consistently warm and efficient throughout our stay. The breakfast offered a good variety of hot and cold options, with high-quality ingredients and beautiful views from the restaurant. It was a great way to start each day. While the hotel is located a short drive or water taxi ride from central Queenstown, we found this to be an advantage, allowing us to enjoy the spectacular scenery and a quieter environment while still having easy access to the town. Overall, Hilton Queenstown delivered the relaxing lakeside experience we were looking for and we would happily stay here again.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities
Loved the location, staff was accommodating in the hotel, spa, and restaurant. Our suite with living room had a fireplace and dining and lounging deck overlooking the lake.
Stayed 2 nights in Dec 2025