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Hotel Royal William, an Ascend Collection Hotel

Property class: 3.5

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Photo gallery for Hotel Royal William, an Ascend Collection Hotel

A restaurant with wooden flooring, green chairs, and a bar area with a bicycle decoration. - Hotel Royal William, an Ascend Collection Hotel (Québec City)
A modern lobby with two blue armchairs, a glass partition, and a wooden accent wall. - Hotel Royal William, an Ascend Collection Hotel (Québec City)
A pathway leading to a row of historic stone buildings with a lamp post and well-maintained gardens. - Hotel Royal William, an Ascend Collection Hotel (Québec City)
A waterfront cityscape with historic buildings, a prominent tower, and a marina with boats. - Hotel Royal William, an Ascend Collection Hotel (Québec City)
A modern lobby with a blue sofa, a blue armchair, and a small table with a plant. - Hotel Royal William, an Ascend Collection Hotel (Québec City)
Located close to Quebec City Town Hall and Château Frontenac, Hotel Royal William, an Ascend Collection Hotel provides a library, dry cleaning/laundry services, and a bar. Active travelers can enjoy archery at this hotel. Be sure to enjoy a meal at MILA Ristorante, the on-site restaurant. In addition to a health club and conference space, guests can connect to free in-room WiFi.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym
  • Breakfast available
  • Parking available

Off-peak, on budget: 30% or more off select hotels in our fall sale

Skip the crowds, keep the savings. AARP members save more after Labor Day. Book by Oct 7, 2026.

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Superior Room, 1 King Bed, Non Smoking

A modern bedroom with a large bed, a desk, and a chair.

Superior Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Superior Room, 1 Queen Bed, Non Smoking

Room

Superior Room, 1 Queen Bed, Non Smoking

9.8 out of 10
Exceptional
(11 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free wired internet

View all photos for Standard Room, 1 Queen Bed, Non Smoking

A hotel room with a bed, a small round table, two chairs, a blue sofa, and a painting on the wall.

Standard Room, 1 Queen Bed, Non Smoking

9.8 out of 10
Exceptional
(23 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free wired internet

View all photos for Standard Room, 2 Queen Beds, Non Smoking

A modern hotel room with two beds, wooden headboards, a blue armchair, a painting on the wall, and a ceiling vent.

Standard Room, 2 Queen Beds, Non Smoking

9.6 out of 10
Exceptional
(23 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for Superior Room, 2 Queen Beds, Non Smoking

A modern hotel room with a large bed, a flat-screen TV, wooden flooring, and a hallway leading to a bathroom.

Superior Room, 2 Queen Beds, Non Smoking

9.8 out of 10
Exceptional
(10 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for Suite, 1 King Bed, Non Smoking (Efficiency)

A hotel room with a large bed, a blue armchair, a small table, and a painting on the wall.

Suite, 1 King Bed, Non Smoking (Efficiency)

10.0 out of 10
Exceptional
(8 reviews)
  • 44 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Superior Room, 1 King Bed, Non Smoking

A hotel room with a large bed, a blue armchair, a small table, and a painting on the wall.

Superior Room, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(5 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Standard Room, 1 King Bed, Non Smoking

Room

Standard Room, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(8 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Superior Room, 1 Queen Bed, Non Smoking

A hotel room with a large bed, a blue armchair, a lamp, and a patterned wall.

Superior Room, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed
  • Free wired internet

View all photos for Superior Room, 2 Queen Beds, Non Smoking

A modern bathroom with a large mirror, a sink, a toilet, and a shower area.

Superior Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for Suite, 1 Queen Bed with Sofa bed, Non Smoking (Upgrade)

A modern hotel room with a large bed, two armchairs, a small table, and abstract artwork on the wall.

Suite, 1 Queen Bed with Sofa bed, Non Smoking (Upgrade)

8.4 out of 10
Very good
(5 reviews)
  • 44 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free wired internet

About the neighborhood

Located in Saint-Roch, a neighborhood in Québec City, Hotel Royal William, an Ascend Collection Hotel is in the entertainment district and near a boardwalk/promenade. Citadel of Quebec is a notable landmark, and travelers looking to shop may want to visit Quartier Petit Champlain and Grande Allée. Quebec City Town Hall and Château Frontenac are two other places to visit that come recommended. Enjoy the area's slopes with cross-country skiing and downhill skiing, and don't miss out on the ice skating and snowshoeing. Visit our Québec City travel guide
Map
360 boulevard Charest Est, Québec City, QC, G1K3H4

What's nearby

  • A modern plaza with a central sculpture, benches, and a glass building.
    Quebec City Convention Center
    10 min walk - 0.6 miles
  • A historic building with a clock tower, surrounded by lush greenery and a well-maintained garden.
    Parliament Building
    13 min walk - 0.7 miles
  • A historic building with green roofs and a tower, surrounded by a clear sky and a few clouds.
    Quebec City Town Hall
    18 min walk - 1.0 mile
  • A large, historic building with multiple towers and green roofs.
    Château Frontenac
    18 min walk - 1.0 mile
  • A snowy ski slope with skiers, a city skyline, and a historic building in the background.
    Plains of Abraham
    4 min drive - 1.2 miles

Getting around

  • Quebec Palace Station
    15 min walk
  • Quebec City Jean Lesage Intl. Airport (YQB)
    18 min drive

Restaurants

  • L'ANTI Bar & Spectacles
    5 min walk
  • Noctem Artisans Brasseurs
    2 min walk
  • Le Bureau de Poste
    2 min walk
  • Chez Gaston
    3 min walk
  • Dépanneur A+ (Sonerco)
    5 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Secured, covered self parking on site (CAD 22 per day)
  • Limited onsite self parking

Food and drink

  • Continental breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 8:00 AM to 11:00 AM on weekends; CAD 19 for adults and CAD 19 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • MILA Ristorante

Things to do

  • Archery
  • Health club
  • Library

Family friendly

  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 2,691 square feet of conference space
  • 3 meeting rooms
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (42 inch wide door)
  • Well-lit path to entrance

More

  • 1 building
  • 4 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 1933
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 5 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CAD 20.0 per night
Free cribs are available on request at the property

Property payment types

  • American Express
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 200 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately CAD 19 for adults and CAD 19 for children
  • Covered self parking fee: CAD 22 per day (in/out privileges)
  • Rollaway bed fee: CAD 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Property Registration Number 2027-03-31, 137340

We should mention

Parking height restrictions apply

Frequently asked questions

Is Hotel Royal William, an Ascend Collection Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is available for CAD 22 per day. Limited spots are available.

What time is check-in at Hotel Royal William, an Ascend Collection Hotel?

Check-in start time: 4 PM; Check-in end time: 5 AM. Late check-in is available during limited hours.

What time is check-out at Hotel Royal William, an Ascend Collection Hotel?

Check-out is at 11:00 AM.

Where is Hotel Royal William, an Ascend Collection Hotel located?

Located in Saint-Roch, this hotel is within 1 mi (2 km) of Quebec City Town Hall and Château Frontenac. Montmorency Falls is 8.4 mi (13.5 km) away. Quebec Palace Station is 15 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Royal William, an Ascend Collection Hotel Reviews

9.0

Wonderful

9.4

Cleanliness

8.2

Location

9.2

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 598 out of 1003 reviews
Rating 8 - Good. 294 out of 1003 reviews
Rating 6 - Okay. 81 out of 1003 reviews
Rating 4 - Poor. 16 out of 1003 reviews
Rating 2 - Terrible. 14 out of 1003 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great fell to hotel. Front desk and restaurant staff outstanding.
Stayed 4 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large room, great amenities in room inudi g a kitchenette. Great location with easy access to old Quebec City centre.
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very spacious and bright, and the cleanliness was excellent. The staff were friendly and welcoming.
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, helpful and welcoming staff. Great food in the restaurant
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
High ceilings, modern and tastefully decorated rooms. Efficient service.
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
There are no amenities at the restaurant except for the restaurant location is great
Stayed 7 nights in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First impressions are not great. Sidewalk all crumbling and vagrants sitting up and down the block. Lobby was fine but not anything special. Rooms were wonderful. Clean modern and well appointed. Location was easily accessible to most of the city. Overall I would say we had a good experience.
Stayed 3 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A thoroughly up to date classic hotel (with ten foot ceilings in bedrooms!) in a lively downtown location, equipped with modern amenities. What's not to like?
Stayed 1 night in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice newly renovated room with nice small touches. Very quiet and comfortable. In a great location to access the local entertainment.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was really helpful and extremely nice. Always sure to greet us when we passed and the rooms were kept in great shape
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and spacious, staff was friendly. It’s not right in Old Quebec but not a far walk or Uber ride.
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with clean rooms and very friendly staff. The location was convenient and the service was excellent. I would happily stay here again.
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, good hotel for good value. Recommended for all but note it's not an easy walk to Old Quebec. Parking garage nearby but a bit pricey. Onsite staff is very friendly and helpful. Room was clean and had a spotless kitchen and bathroom. The Murphy bed is in a small room with the kitchen. Bed is in a larger spacious area. A/C was okay but doesn't cool below 19 so not the best for sleeping. Nice bar in the hotel which offers breakfast in the morning. The hotel provides aperitif vouchers for beer / wine upon check-in for each guest. We don't drink and had 2 kids so, thankfully, the bar allowed us to use them for mocktails.
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Great staff (Hotel and Restaurant) and a great room!
Stayed 1 night in Dec 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
The check in was smooth the staff was helpful and spoke both English and French. They pointed out the super close public covered parking thats offered through the building and reasonbly priced. It was covered had cameras and only accessible through locked doors, giving us peace of mind. The room was very clean and spacious. The bed was big and the windows had a nice view to the front of the building. The room had a kitchenette with coffee machine and sink. They also provided glasses and cups for drinks. There are no other amenities to speak of other then a bar/restaurant at ground level that offered us a free glass of wine/drink with our food. They do offered for a fee a breakfast also. The building itself is just within walking distance of Old Quebec if your like walking and exploring. Overall this place is clean and the staff are pleasant. I would definitely recommend a stay at this Hotel.
Stayed 3 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
The property was a small hotel but was well kept and updated. The room was spacious and in order. The staff was excellent. The food was excellent. Well done Royal William Keep it up. My daughter chose that hotel for her travels to your city and was not disappointed.
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Good location and a very comfortable room.
Stayed 1 night in Oct 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Staff is friendly and helpful. Hotel room was clean and beds were comfortable. Spacious for the little one to explore around a bit. If in need of a crib being crib sheets. The crib is the folding playpen with basic mat only. Parking is on another street though behind the hotel there is an area to disembark for a few min and check into the hotel. Distance from Frontenac and nearby sight-seeing is a 23-28min walk depending on time of day. A light travel and foldable stroller is strongly advised.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is a gem ! Our room was beautiful and had many small touch making it so inviting. It is clean, quiet and the bed is very comfortable
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful hotel. Clean, quiet and close to lots of restaurants. Easy Uber to the old town area.
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Nice hotel with great location and facilities
Stayed 2 nights in Jun 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, art deco decor. Room was spacious and loved that the room had a refrigerator and rain shower. We visited the attached restaurant and bar and they were super friendly! Also, many local restaurants within a couple of blocks. The negatives were the location for visiting the historic district, mostly uphill walk , but there is always ride share or bus options. We walked and it wasn’t too bad if you’re in decent shape. Would recommend staying here especially since it is more economical than old town.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful room and great location.
Stayed 2 nights in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Luxurious and clean room, overall quiet nice area and easy access to public transit.
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Amenities
Extremely friendly and courteous staff room was very nice and the restaurant was exceptional
Stayed 1 night in Jul 2025