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Pullman Haikou

Property class: 3.5

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Photo gallery for Pullman Haikou

A swimming pool surrounded by palm trees and a thatched-roof structure. - Pullman Haikou (Haikou)
An aerial view of a resort with a large swimming pool surrounded by palm trees and lounge chairs. - Pullman Haikou (Haikou)
A modern hotel entrance with a glass roof, a car parked outside, and a person opening the car door. - Pullman Haikou (Haikou)
A serene outdoor area with a thatched-roof gazebo, lounge chairs, and a view of a calm body of water. - Pullman Haikou (Haikou)
A modern hotel lobby with a marble floor, a central bar area with various dishes, and a dining area with round tables and chairs. - Pullman Haikou (Haikou)
You can look forward to a poolside bar, a terrace, and designer stores on site at Pullman Haikou. For some rest and relaxation, visit the sauna or the steam room. Be sure to enjoy Chinese cuisine at one of the 3 on-site restaurants. Yoga classes are offered at the gym; the property also has a coffee shop/cafe, a garden, and a playground. Free in-room WiFi, with speed of 100+ Mbps (good for 1–2 people or up to 6 devices), is available to all guests, along with a hair salon and an arcade/game room.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Deluxe Room, 1 King Bed, Balcony, River View

A hotel room with a large bed, a desk, a chair, and a window with sheer curtains.

Deluxe Room, 1 King Bed, Balcony, River View

  • River view
  • 45 sq m
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Room, 1 Double Bed, Balcony, Sea View

A balcony with a view of a curved road, a beach, and high-rise buildings in the distance.

Deluxe Room, 1 Double Bed, Balcony, Sea View

  • Sea view
  • 45 sq m
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

View all photos for Deluxe Room, 2 Twin Beds, Balcony, Sea View

A balcony with a view of a curved road, a beach, and high-rise buildings in the distance.

Deluxe Room, 2 Twin Beds, Balcony, Sea View

  • Sea view
  • 43 sq m
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Deluxe Twin Room, 2 Twin Beds, Balcony

A hotel room with two beds, a desk, a chair, and a large window with sheer curtains.

Deluxe Twin Room, 2 Twin Beds, Balcony

  • Garden view
  • 43 sq m
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Deluxe Suite, 1 King Bed, Balcony, Sea View

A balcony with a view of a curved road, a beach, and high-rise buildings in the distance.

Deluxe Suite, 1 King Bed, Balcony, Sea View

  • Sea view
  • 106 sq m
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Executive Room, 1 Double Bed, Balcony, Sea View

A balcony with a view of a curved road, a beach, and high-rise buildings in the distance.

Executive Room, 1 Double Bed, Balcony, Sea View

  • Sea view
  • 45 sq m
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

View all photos for Executive Twin Room, 2 Twin Beds, Balcony, River View

A hotel room with two beds, a desk, a chair, and a large window with sheer curtains.

Executive Twin Room, 2 Twin Beds, Balcony, River View

  • River view
  • 45 sq m
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Executive Room, 1 King Bed, Balcony, River View

A hotel room with a large bed, a desk, a chair, and a window with sheer curtains.

Executive Room, 1 King Bed, Balcony, River View

  • River view
  • 45 sq m
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Junior Suite, 1 King Bed, Balcony, River View

A hotel room with a large bed, a desk, a chair, a mirror, and a wall-mounted decorative piece.

Junior Suite, 1 King Bed, Balcony, River View

  • River view
  • 72 sq m
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Superior Room, 1 King Bed, Balcony, City View

A hotel room with a large bed, a desk, a chair, and a window with sheer curtains.

Superior Room, 1 King Bed, Balcony, City View

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 43 sq m
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Superior Room, 2 Twin Beds, City View

A hotel room with two beds, a desk, a chair, and a large window with sheer curtains.

Superior Room, 2 Twin Beds, City View

  • City view
  • 43 sq m
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Executive Suite, 1 King Bed, Balcony, Sea View

A modern hotel room with a large window, a sofa, a coffee table, a TV, and a desk with a lamp.

Executive Suite, 1 King Bed, Balcony, Sea View

  • Bay view
  • 138 sq m
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

About the neighborhood

Located on a river, Pullman Haikou is in Meilan, a neighborhood in Haikou. The area's natural beauty can be seen at Haikou Volcanic Cluster Global Geopark and People's Park, while Hainan Museum and Leiqiong Geopark are cultural highlights. Traveling with kids? Consider Haikou Arcade Street and Hainan Root Carving Cultural Art Association Display Center. Spend some time exploring the area's activities, including hot springs. Visit our Haikou travel guide
Map
21 Xi Yuan Road Xin Bu Island, Mei Lan District, Haikou, Hainan, 570209

What's nearby

  • A red brick clock tower with a clock face, surrounded by palm trees and modern buildings.
    Haikou Clock Tower
    6 min drive - 3.8 miles
  • A modern cityscape with a prominent cable-stayed bridge over a river, surrounded by high-rise buildings and a clear sky.
    Haikou Century Bridge
    7 min drive - 4.5 miles
  • Hainan University
    4 min drive - 2.9 miles
  • People's Park
    7 min drive - 4.3 miles
  • Haikou Arcade Street
    7 min drive - 4.3 miles

Getting around

  • Haikou (HAK-Meilan Intl.)
    31 min drive

Restaurants

  • 每日维C·鲜榨果汁
  • 星巴克
  • Uluru
  • Pizza Hut 必胜客
    8 min drive
  • 我爱南洋菜
    2 min drive

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free area shuttle
  • Free secured self parking on site
  • Free secured valet parking on site

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: CNY 118 per person
  • 2 bars/lounges
  • 3 restaurants
  • A coffee shop/cafe
  • A poolside bar

Restaurants on site

  • Lotus
  • Riviera

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Designer stores
  • Free children's club
  • Gym
  • Outdoor pool
  • Playground
  • Sauna
  • Steam room
  • Yoga classes

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free area shuttle
  • Free children's club
  • Free supervised activities for children
  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Pool toys

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 12,594 square feet of conference space
  • 24-hour business center
  • Meeting rooms

Outdoors

  • Free pool cabanas
  • Garden
  • On the bay
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Braille/raised signage
  • No elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant

More

  • 12 floors
  • Ballroom
  • Banquet hall
  • Built in 2011
  • Designated smoking areas
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reusable cups
  • Reusable tableware

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 42-inch TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 6:30 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 2:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately CNY 118 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Pool access available from 8:00 AM to 10:30 PM
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property class

Property class, provided by our rating system, is based on property type, amenities, and services.

Frequently asked questions

Does Pullman Haikou have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 8:00 AM–10:30 PM.

Is Pullman Haikou pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking and valet parking are free at this property.

What time is check-in at Pullman Haikou?

Check-in start time: 2 PM; Check-in end time: 6:30 AM. Late check-in is available during limited hours.

What time is check-out at Pullman Haikou?

Check-out is at noon.

Where is Pullman Haikou located?

This family-friendly Haikou hotel is located near the bay, within 3 mi (5 km) of Hainan University and Haikou Clock Tower. Haikou Arcade Street and People's Park are also within 6 mi (10 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Pullman Haikou Reviews

8.6

Excellent

9.0

Cleanliness

5.8

Location

8.0

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 10 out of 19 reviews
Rating 8 - Good. 6 out of 19 reviews
Rating 6 - Okay. 1 out of 19 reviews
Rating 4 - Poor. 1 out of 19 reviews
Rating 2 - Terrible. 1 out of 19 reviews

Reviews

Verified review

10/10 Excellent

Blaine

Liked: Cleanliness, amenities, property conditions & facilities
Nice location. Great room. Wonderful room. Excellent food. Top notch staff.
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

k

Liked: Cleanliness, staff & service, amenities
Fantastic stay. Thank you!
Stayed 5 nights in Jan 2026
Verified review

6/10 Okay

Richard

Disliked: Staff & service

Disappointing

what attracted us to this hotel was the pool and the hot spring, the two could be done with a good scrub, the hotel its self is a bit shabby, the room service could be a lot better, food not to bad but a bit pricey not excellent but as far as Chinese hotels go it was a pleasant enough stay.
Verified review

2/10 Terrible

Siu Wai

Disliked: Staff & service, property conditions & facilities, room comfort
This is probably the worst hotel in haikou. From the experience to the hotel itself. The inner decor is like something out from a 90s movie. The location sucks and no restaurants around. Even the food delivery service refuses to deliver to this hotel cause is in the middle of nowhere. Also the service is quite bad. I don’t think I will ever stay at this hotel again even if it’s for free.
Stayed 1 night in Feb 2019
Verified review

10/10 Excellent

robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent Resort

Fantastic place, we had a really great time. Highly recommended for families and couples.
Verified review

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort

HJ in Haikou

The hotel pretty new, take taxi about 8-10 min to city center, 15 min from airport and fast train station. Room is quite comfort except my sister got something bite, itchy skin, but we did not find any red bud. Staffs are nice. The lobby and patio in the back yard is beautiful, nice place for friend come to visit and enjoy the scenery.
Verified review

8/10 Good

Hongyeol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

very comportable, nice view

except for long distance to downtown and market and store, Hotel have a nice view and clean room, luxury facilities.
Verified review

10/10 Excellent

American in Hong Kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very friendly staff

We came to this hotel for a long weekend getaway, and it amply served our purpose. There are 3 bars (one a cigar bar), three restaurants, a tea room, a spa, a pool, etc. We barely left the hotel, and were very happy. But if your reason for visiting is different from ours, beware: the immediate neighborhood is underbuilt (i.e., in progress), and it's a good 20-minute walk across the river to the nearest convenience store. We took a taxi into the city, and found that it was difficult to get a return taxi because drivers consider the location too remote (it's only a 20-minute ride, but they're worried they won't have a return fare). If your reason for visiting is the same as ours, you should be happy with it, but you should beware of the remoteness if that matters to you.
Verified review

10/10 Excellent

EJ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

새호텔

침구및 대채적인 서비스는 만족스러웠으나 아침만 빼고 점심저녁 부폐가 없다. 주변에 둘러볼만한대도없고 시내와 많이 떨어져있어 호텔내에서 지낸다면 아주 훌륭한 호텔이다.지은지 얼마되지않아 깨끗하며 직원들이 친절하다.
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

服务感觉很好，下次还会选择！

住的不错，风景也不错，地理位置还行，可以用宾馆的车或者出租车出行。还能花300一个人，游艇出海，舒服。
Verified review

8/10 Good

karuna62

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great resort hotel away from city center

Enjoyed our family stay for a long weekend. They were very helpful to arrange different types of rooms tailored to the needs of our group (although the under-occupancy rate at the time definitely made that more possible). One of the best parts of the stay was the enormous king-sized bed that my girlfriend and I fell in love with. For those who intend to stay here for a weekend get-away and rewind from weeks of overtime at work, this bed will solve all your insomnia problems and guarantee best quality sleep. The natural hot spring jacuzzi was great as well. Overall great hotel, but more suited to resort type of stays as it is rather far from town.
Verified review

4/10 Poor

Gunnar

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Drop this hotel.

First impression is very important. The service People working in the reseption at arrival was not "on net". And they made my hours and the stay on this hotel very bad. The location and the distance from the hotel is also too fare. I will never stay at this hotel again. The breakfast and dinner at the chinese reataurant was very good. But not enough because of my experience With the reception this evening.
Verified review

10/10 Excellent

yang

Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Chungmin

Stayed 1 night in Feb 2025
Verified review

10/10 Excellent

CHENG-JUNG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2025
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2018
Verified review

8/10 Good

Hei Ching

Verified review

10/10 Excellent

robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Verified review

8/10 Good

Shao

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort