Villas en Put-in-Bay

“This is my 2nd time staying here and I loved it both times. It's close to the main strip and 2 minute walk from the Reel Bar. Favorite thing about this staying here is that it has a porch area outside of the room and we can sit, relax, have a drink and people watch if we didn't want to be at the bar (I'm not sure if all the rooms are like this but I've only stayed in the rooms facing the main street). Our room was clean and the staff is always helpful. We didn't have a car but we brought...

“We arrived early at our hotel? And the hotel was very nice and allowed us to leave our luggage till our room was ready. Our room was very clean, We spent one day at the pool and the swim up bar was awesome. The only complaint that my friend and I had was when we booked the room, we thought we had a balcony because that's what it said but actually it was a walkway to your room and there was no chairs to be able to set outside.But other than that, everything was great would probably definitely go...

“Dice que el servicio de piscina inicia a las 9 am pero en realidad no es así, las piscinas estaban cerradas y sucias”

“It doesn’t look like much from the outside, but the rooms were newly updated, spacious and clean. We arrived at 4:00 and our room wasn’t ready which was disappointing as we were really ready for a shower and to lay down. The beds were just okay. The locals very convenient to the Marina we came in to. It was only about a five minute walk. It was however very loud. It is right next to a bar and we could hear the music and people very well until about 12:30 am.”

“Couldn’t even make it to my stay because of the hazardous air quality. I was told I’d be getting a FULL refund, yet I’ve spent days calling and hearing nothing but, “The manager isn’t in. Call back tomorrow.” At some point, it stops being an excuse and starts being terrible customer service. I was really looking forward to my first trip to PIB, but after this experience I’ll be staying somewhere else when I reschedule. God awful customer service, unprofessional management.”