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whala!urban punta cana

Property class: 4

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Photo gallery for whala!urban punta cana

A hotel with a rooftop pool, outdoor seating, and a balcony with breakfast. - whala!urban punta cana (Punta Cana)
Property video
A hotel room with two beds, a desk, a chair, a TV, and a balcony with a pool. - whala!urban punta cana (Punta Cana)
A spacious lobby with a reception desk, seating area, and a large pillar. - whala!urban punta cana (Punta Cana)
A modern dining area with tables set for service, a kitchen in the background, and large windows offering a view of palm trees and a cityscape. - whala!urban punta cana (Punta Cana)
Close to Cocotal Golf and Country Club, whala!urban punta cana provides a poolside bar, a terrace, and dry cleaning/laundry services. Free in-room WiFi is available to all guests, along with a bar and a gym.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym
  • Business services

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Skip the crowds, keep the savings. AARP members save more after Labor Day. Book by Oct 7, 2026.

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Standard Double Room

A hotel room with two beds, a desk, a chair, a TV, and a ceiling fan.

Standard Double Room

7.8 out of 10
Good
(48 reviews)
  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds OR 1 Queen Bed

View all photos for Junior Suite

A hotel room with a bed, a desk, a chair, a television, and a window with curtains.

Junior Suite

7.6 out of 10
Good
(22 reviews)
  • City view
  • 50 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Apartment with pool view

A hotel room with a bed, a desk, a chair, a ceiling fan, a painting on the wall, and a window with curtains.

Apartment with pool view

8.8 out of 10
Excellent
(13 reviews)
  • 50 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Studio with pool view

A hotel room with two beds, a desk, a chair, a TV, and a balcony with a pool.

Studio with pool view

8.8 out of 10
Excellent
(23 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Double Room Standard

In-room safe, desk, soundproofing, cribs (free)

Double Room Standard

  • 30 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite Superior

In-room safe, desk, soundproofing, cribs (free)

Suite Superior

  • 40 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room

A hotel room with two beds, a desk, a chair, and a ceiling fan.

Double Room

  • Sleeps 4
  • 1 Double Bed

About the neighborhood

Bávaro, a neighborhood in Punta Cana, is home to whala!urban punta cana. Cocotal Golf and Country Club and Iberostar Golf Course are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Los Corales Beach and Cortecito Beach. Looking to enjoy an event or a game while in town? See what's going on at Rafa Nadal Tennis Center Punta Cana, or consider a night out at Coco Bongo Punta Cana. Visit our Punta Cana travel guide
Map
Avenida Estados Unidos, Punta Cana, La Altagracia, 23000

What's nearby

  • A beach with thatched umbrellas, palm trees, and a clear blue sky.
    Arena Gorda Beach
    11 min drive - 6.7 miles
  • A beach with clear turquoise water, palm trees, and a few people swimming.
    Los Corales Beach
    14 min drive - 3.0 miles
  • A beach with palm trees and turquoise water.
    Bavaro Beach
    17 min drive - 3.2 miles
  • Cocotal Golf and Country Club
    5 min walk - 0.3 miles
  • Cana Bay Golf Club
    12 min drive - 8.1 miles

Getting around

  • Punta Cana Intl. Airport (PUJ)
    19 min drive

Restaurants

  • Lobby Bar
    11 min drive
  • Steak & Lobster
    11 min drive
  • Mosaico
    11 min drive
  • Lemon Fish Cevicheria & Bar
    9 min drive
  • Margarita
    13 min drive

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Free self parking on site

Food and drink

  • A bar/lounge
  • A poolside bar
  • Snack bar/deli

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • In-room crib
  • In-room refrigerator
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Terrace

Accessibility

  • No elevator

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Free crib

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

  • American Express
  • Mastercard
  • Visa

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators

Frequently asked questions

Does whala!urban punta cana have a pool?

Yes, this property has an outdoor pool.

Is whala!urban punta cana pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at whala!urban punta cana?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at whala!urban punta cana?

Check-out is at noon.

Does whala!urban punta cana provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is whala!urban punta cana located?

Located in Bávaro, this hotel is within 2 mi (3 km) of Cocotal Golf and Country Club, Manati Park Bavaro, and Fun Republic. Rafa Nadal Tennis Center Punta Cana and Barceló Bávaro Convention Center are also within 3 mi (5 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

whala!urban punta cana Reviews

8.0

Very Good

8.2

Cleanliness

7.8

Amenities

8.2

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 481 out of 1003 reviews
Rating 8 - Good. 243 out of 1003 reviews
Rating 6 - Okay. 127 out of 1003 reviews
Rating 4 - Poor. 43 out of 1003 reviews
Rating 2 - Terrible. 109 out of 1003 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and pleasant hotel great for long or short stays.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and friendly staff.
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I always enjoy the pool -staff - dining and comfortable room
Stayed 14 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very safe place I recommend it 100 times
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very close to PUJ airport., the room is very spacious with a kitchenette table and chair, balcony with view of the pool TV had Netflix and Amazon linked with local channels as well. That is very comfortable. Bathroom is very spacious however needs a little bit of update. There is a restaurant on site with fantastic delicious food and drinks. Staff is super friendly and helpful, there is a pizza place right next-door along with the mini market all at local price. The pool is very nice with lounger and cabanas. For the price point this hotel is fantastic
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The hotel is very close to PUJ airport., the room is very spacious with a kitchenette table and chair, balcony with view of the pool TV had Netflix and Amazon linked with local channels as well. That is very comfortable. Bathroom is very spacious however needs a little bit of update. There is a restaurant on site with fantastic delicious food and drinks. Staff is super friendly and helpful, there is a pizza place right next-door along with the mini market all at local price. The pool is very nice with lounger and cabanas. For the price point this hotel is fantastic
Stayed 1 night in Sep 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was actually a pleasant day for it to be so last minute the rooms are very spacious almost like mini suites. The pool was nice and the restaurant and bar on the facilities who was a nice touch. This was a great place and I also found out they have two locations there Urban, which was this one and also very pleasant and one that is further towards the beach, which was really a plus I got a chance to check out both and of course the beach location was better but this one was awesome especially the price.
Stayed 2 nights in Jul 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only stated for 1 night staff was friendly nice stay for a layover
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Good location. Helpful and friendly staff
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful non-beach property 10 min 4 usd ride to heart of Bavaro. Good clean mid sized pool for relaxing at half price of beach properties. Staff are extremely friendly and accommodating. Shoutout to Rosa, Juan Carlos and Juana for excellent service and other reception checkin in staff !
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at the bar were great whenever I needed anything whether was a drink or something to eat. Shuttle bus to the beach for free and pick up was also an important part of the Whala service. Whala should provide shuttle buses to the airport for pick up and drop off since the airport it’s not that far. Everything was great and will definitely be back on my next vacation to the best country on earth, The Dominican Republic where it all began.
Stayed 2 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
The food at the pool bar was very good and staff was friendly
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great services
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities
Very clean and safe accommodation
Stayed 1 night in Jan 2026
Verified review

8/10 Good

Liked: Cleanliness
Room clean, pool os nice overall good price
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Great property, very clean, very friendly and helpful staff. It has the necessary amenities, restaurant on site (room service available), so all in all a very good hotel for a greta price. Location is also good.
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities
Staff is polite and rooms are clean
Stayed 3 nights in Dec 2025
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Good price and clean
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities
The food definitely stood out, the rooms were comfortable. But an elevator is needed.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
The staff were very friendly and helpful. The place was clean. Big should out to Luis and Johanna. Extra shout out to the kitchen staff.
Stayed 7 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Great breakfast. Nice Pool. Friendly staff. Clean and comfortable room.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
English Version: My experience at the hotel was outstanding from beginning to end. From the front desk to the bar, the service, hospitality, and overall atmosphere were exceptional. I would especially like to recognize Melvin at the front desk, as well as Petel, Johana, and Jean at the bar, for their friendliness, professionalism, and excellent customer service throughout our stay. The staff in the breakfast area also did a fantastic job and made each morning enjoyable. The hotel was beautiful, clean, and welcoming, and the pool area was gorgeous and very well maintained. I honestly have no complaints. My family and I had a wonderful experience, and I would highly recommend this hotel to anyone visiting the area. Thank you to the entire team for making our stay so memorable. Five stars! ⭐⭐⭐⭐⭐
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean the staff were so nice every last one of them including the owner....I like it better than resort i originally stayed at..food was good the bar was nice outside by the pool. After flight being canceled for 3 days couldn't have found a better comfortable place to stay...will be returning
Stayed 3 nights in Jan 2026
Verified review

6/10 Okay

Liked: Cleanliness
Disliked: Staff & service, amenities
Staff and amenities
Stayed 5 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the best hotel the service is expectational the pool and the breakfast is the best the staff is professional and everything is amazing I definitely recommend this whalaurban 10/10
At the poolside restaurant beautiful
Stayed 4 nights in Dec 2025