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Hotel Sol Caribe

Property class: 3

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Photo gallery for Hotel Sol Caribe

A beach with two wooden lounge chairs under a thatched umbrella, overlooking turquoise waters. - Hotel Sol Caribe (Punta Allen)
A dining area with wooden tables and chairs, a white pitcher, and various dishes. - Hotel Sol Caribe (Punta Allen)
A beachside resort with thatched-roof huts, lounge chairs, and a wooden deck overlooking the ocean. - Hotel Sol Caribe (Punta Allen)
A neatly made bed with orange and white bedding, two bedside lamps, and a ceiling fan. - Hotel Sol Caribe (Punta Allen)
A thatched-roof hut with a sandy ground, wooden furniture, and palm trees. - Hotel Sol Caribe (Punta Allen)
Take advantage of a terrace, a garden, and a playground at Hotel Sol Caribe. With beachfront dining, free beach cabanas, and beach massages, this resort is the perfect place to soak up some sun. Treat yourself to spa services, such as a massage, aromatherapy, or reflexology. The on-site restaurant, Sol Caribe, offers breakfast, lunch, and dinner. Enjoy onsite activities like snorkeling, boat tours, and ecotours. Stay connected with free WiFi in public areas, and guests can find other amenities such as laundry facilities and a bar.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Spa
  • Parking included
  • Restaurant
  • Breakfast available
  • Bar
  • Laundry

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Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Beach Cabana

A thatched-roof hut with a sandy ground, wooden furniture, and palm trees.

Beach Cabana

  • Water view
  • Sleeps 2
  • 1 King Bed

View all photos for jungle Cabana Dowstairs

A bedroom with a bed, two nightstands, a chair, and a window with shutters.

jungle Cabana Dowstairs

  • Garden view
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

View all photos for Jungle Cabana upstairs

Two single beds with canopy beds, a wooden bench, and a tiled floor.

Jungle Cabana upstairs

  • Sleeps 4
  • 2 Double Beds

View all photos for Loft Suite

A wooden deck with a railing, a table, and two chairs.

Loft Suite

  • Ocean view
  • Sleeps 3
  • 1 King Bed OR 1 Twin Bed

View all photos for Beach Suite

A hotel room with two beds, each with a wooden frame and green bedding. There are two nightstands with lamps, and a window with blinds.

Beach Suite

  • Ocean view
  • Sleeps 4
  • 2 Double Beds

About the neighborhood

Located in Punta Allen, Hotel Sol Caribe is near the beach. Muyil Ruins is a local landmark, and the area's natural beauty can be seen at Sian Ka'an Biosphere Reserve and Sol Caribe Beach. Take an opportunity to explore the area for outdoor excitement like hiking/biking trails. Visit our Punta Allen travel guide
View more Resorts in Punta Allen
Map
Predio Chen chomac MZ 6 Lt 8, Punta Allen, QROO, 77780

What's nearby

  • An aerial view of a tropical island archipelago with clear turquoise waters and dense green vegetation.
    Sian Ka'an Biosphere Reserve
    1 min walk - 0.0 miles
  • Sol Caribe Beach
    6 min walk - 0.4 miles
  • Punta Allen Park
    27 min drive - 7.2 miles
  • Punta Allen Dock
    27 min drive - 7.2 miles

Getting around

  • Tulum Intl. Airport (TQO)
    164 min drive

Restaurants

  • Taco Loco
    15 min drive
  • Restaurant Vigia Grande
  • Loncheria Lucy
    15 min drive
  • Taboo Tulum
    24 min drive
  • Casa Ascention
    15 min drive

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  • Parking included
  • Breakfast available
  • Housekeeping
9.0 out of 10, Wonderful, 82 reviews
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Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Sol Caribe

Things to do

  • Boat tours
  • Ecotours
  • Fishing
  • Playground
  • Snorkeling

Family friendly

  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Direct access to the beach
  • Free beach cabanas
  • Garden
  • Terrace

Spa

  • Aromatherapy
  • Deep-tissue massages
  • In-room massages
  • Reflexology
  • Spa treatment rooms
  • Sports massages
  • Swedish massages

Accessibility

  • No elevator

More

  • 3 buildings
  • Banquet hall
  • Mosquito nets

Room amenities

Bedroom

  • Select Comfort mattress

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

More

  • Access via exterior corridors
  • Ceiling fan
  • Individual furnishings
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 9 PM

Express check-in available

Minimum check-in age: 18

Check-out

Check-out before 11 AM

Express check-out available

Special check-in instructions

Guests must transfer via Airplane to the property; guests must contact the property at least 24 hours before travel, using the contact information on the confirmation received after booking

The front desk is open daily from 7 AM - 9 PM

Front desk staffed during limited hours

This property doesn't offer after-hours check-in

Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

1 child, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are not available

Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Frequently asked questions

Is Hotel Sol Caribe pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Hotel Sol Caribe?

Check-in start time: 3 PM; Check-in end time: 9 PM. After-hours check-in is not available.

What time is check-out at Hotel Sol Caribe?

Check-out is at 11 AM.

Where is Hotel Sol Caribe located?

Offering direct access to the beach, this Punta Allen resort is steps from Sian Ka'an Biosphere Reserve and Sol Caribe Beach. Punta Allen Dock and Punta Allen Park are also within 6 mi (10 km).

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Reviews

Hotel Sol Caribe Reviews

9.2

Wonderful

9.4

Cleanliness

8.8

Location

9.6

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 23 out of 32 reviews
Rating 8 - Good. 6 out of 32 reviews
Rating 6 - Okay. 1 out of 32 reviews
Rating 4 - Poor. 2 out of 32 reviews
Rating 2 - Terrible. 0 out of 32 reviews

Reviews

Verified review

10/10 Excellent

Nidia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
El hotel está perfecto, creo que yo lo único que le podría agregar sería una pequeña alberca (aunque sé que no es tan fácil hacerlo por encontrarse dentro de la reserva); solo hubo un detalle en la última cena ya que el pescado que ofrecían era mero, pero no era el que efectivamente te servían; aún así estaba rico pero sí les sugiero chequen su proveedor porque les está vendiendo gato por liebre
Stayed 2 nights in Nov 2018
Verified review

8/10 Good

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Anniversary Trip was Relaxing!

While the drive was long and rough, the resort itself and our casita was lovely. Samuel was absolutely amazing in taking good care of us. The food was great. I wish there were more to do in the area, and we wish the beach and water were cleaner in order to swim and walk. Overall it was nice and secluded and we are considering going back.
Stayed 3 nights in Apr 2018
Verified review

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful rooms on the beach

We had a great stay here. The room was very nice, with a good layout for families: king bed, double bed, and a single all in one big room. You can lie in bed and hear the waves at night. The swimming was good and we had a 3-hour boat tour of the bay during which we saw a manatee, sea turtles, birds, and various fish while snorkeling. The only drawback I can think of is that the road to the hotel is full of potholes, so we had a long, bumpy ride to get here.
Stayed 2 nights in Feb 2018
Verified review

4/10 Poor

Sasha

Liked: Cleanliness, staff & service, property conditions & facilities

Super fint hotel, men mareridt at komme dertil.

Vi ville aldrig hjemmefra have booket et hotel, der ligger så afsides og som er så besværligt at komme til og fra. Beskrivelse af hotellet er ikke i orden, da vi ingen steder kan læse, at vejen går gennem en jungle, og at den er ekstrem dårlig og fyldt med større og mindre huller med og uden vand. Man skal således bumle sig igennem en strækning på ca. 40 km, men hvor man højest kan køre 10 km/timen og derfor skal beregne mere end tre timers meget ubehagelig kørsel fra Tulum. Man skal således beregne en halv dagsrejse fra Tulum, og mindst 5-7 timers kørsel til og fra Cancun. (Lufthavnen.) Strækningen kan kun tilbagelægges i en Jeep eller anden stor bil. Hotellet er i sig selv ubeklageligt med et venligt personale og en fin restaurant. Derudover ligger Punta Allen by ca. 8 km væk fra hotellet (dvs. ca. 40 min kørsel), hvor man kan komme på fine ture og se både delfiner, havskildpadder og søkøer.
Stayed 6 nights in Jan 2018
Verified review

6/10 Okay

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
En eller två nätter räcker gott och väl. Inte mycket att se förutom en dagstur med båt där man ser delfiner och en sköldpadda om man har tur. Inte värt den jobbiga bilturen dit från tulum. Extremt gropig väg trots att vi körde en jeep ner.
Stayed 3 nights in Jan 2018
Verified review

10/10 Excellent

Chandramallika

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A gem in the wild.

We had an amazing stay at Sol Caribe, and would be back, provided we are have enough again to drive on the road. We highly recommend people to stay here if they want to spend a quiet R&R by the sea.
Stayed 2 nights in Dec 2017
Verified review

10/10 Excellent

SANDRINE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Un petit coin de paradis

Un coin de paradis loin du bruit et de la foule merveilleux pour découvrir Punta Allen le chemin chaotique vaut la peine d être fait Accueil super restauration excellente Tout est parfait
Stayed 2 nights in Dec 2017
Verified review

4/10 Poor

Chris

Disliked: Staff & service, property conditions & facilities, room comfort

Hugely overpriced

You pay for luxury but get a very simple place. Location is superb, the room is VERY basic, food is bad and service is terrible. If the place was a third less, I'd be satisfied. When we arrived, the lights were not working, the curtains had not been put up (we had to insist for the to put them up), the hot water boiler was not working and the drinking water provided had been standing for days (it tasted stale and of plastic). Food in the restaurant is average to poor. For the same price and cheaper you can get an amazing meal in a good restaurant in Playa del Carmen. The hotel charged us for 3 adults, even though we were traveling with a toddler (according to them toddlers don't pay). When asked why they said they could not provide us with a refund as payments had been already made.
Stayed 2 nights in Nov 2017
Verified review

10/10 Excellent

Suly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice!!! Close to the beach

We were the only guest and that was like a private island, it was wonderful!!!
Stayed 1 night in Sep 2017
Verified review

10/10 Excellent

Silvia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hospitalidad

El equipo del hotel nos trato de manera cariñosa y con la mejor atención!
Stayed 2 nights in Jul 2017
Verified review

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Toplage, eigener Strand, weit weg von Massentourismus.
Verified review

10/10 Excellent

Verónica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muy agradable estancia para desconectar

Las cabañas están muy cuidadas, el trato de todo el personal es muy bueno y por supuesto la playa paradisíaca es increíble. La desconexion es total y hay muchísima oferta ecoturistica en la zona, recorridos por manglares, avistamiento de fauna como delfines, tortugas, aves; Snorkel, arenales, pesca y mucho mas. Repetiría seguro.
Verified review

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place, but not as nice as expected. Not accurate description on Hotels.com for this hotel. Having said that, staff were friendly and gave very fine service. A bit pricy - both restaurant and accommodation. Didn't meet our expectations.
Verified review

10/10 Excellent

Duncan H

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
So nice! we were the only people at the hotel as they were doing maintenance but they treated us like royalty! Great spot if you can handle the road getting to it. Worth the trip but rent an SUV!!!!!
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful Beach,Comfortable rooms, Attentive staff

The positives is the seclusion, nature, beach and beautiful and comfortable accommodations. The downside is that is is secluded, the difficult road, food choices, etc. If you have any questions before or after booking, call the Manager Samuel, he is very accommodating, kind and helpful.
Verified review

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

wild paradise

Wonderful wild nature getaway, just make sure the 40 mile dirt road in is in good condition and have a sturdy car. Also has wonderful food. A litle pricey but a bargain compared to four star hotels in Tulum
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great staff, amazing getaway

Great, friendly staff willing to assist you with whatever you need. It is a small resort so we often felt like we had the whole place to ourselves. Not a bad thing since we were on our honeymoon! We stayed in the Beach Cabana and it was amazing. We will be going back to Sol Caribe one day! I already miss waking up to the sound of the waves, resting in hammocks, eating delicious food, snorkeling, and playing dominoes with the staff! There are a few things that you should be aware of before going to Sol Caribe however. It is off the beaten path (which for us was a major draw). Being off the beaten path does mean driving 35 km down a dirt road, which in the rainy season can be pretty bumpy. We went down in a sedan and made it fine, but did get a small charge for cleaning when we returned the rental car ($20 US). Would recommend an SUV if possible. Another big thing to know... There are no gas stations and no ATMs, not even in the small town (Punta Allen) past Sol Caribe. So you need to bring plenty of cash and have a full tank of gas! There are tours of the Biosphere by boat which leave from Punta Allen (~$118 per boat which can fit up to six people). That and all food in Punta Allen need to be paid for in cash. Just things to keep in mind!
Verified review

8/10 Good

Ere

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

EL PARAISO

Es literal el paraíso, alejado de todo el bullicio, sin señal de teléfono, ideal para desconectarte del mundo, el personal del hotel increíblemente amable, mi habitación hermosa, amplia, limpia, súper cómoda, solo recomiendo llevar un buen repelente y algo que mantenga alejando a los moscos porque abundan y no puedes ni comer a gusto en el restaurante, que por cierto me pareció algo caro, pero fuera de eso la estancia fue de lo mejor.
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities

Hermoso lugar

La comida increíble, el personal, la playa. Los moscos están terribles y no hay aire acondicionado.
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities

Very Nice Small Resort...but...

Very nice place on the beach. Huge rooms ( 400-500 sq. ft.) Lovely staff... Excellent food and beverage especially given the remoteness of the location..only issue was it is quite hot in Late July and there is NO AIR CONDITIONING in any of the units...The breeze does blow but it is still 80 degrees at night and very humid and sleeping conditions were difficult..because of that would not return unless temperatures were at least 10 degrees cooler....
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Für alle die Abgeschiedenheit mögen/wollen

Wir waren zum Fischen in Mexico und dafür ist das der perfekte Ausgangspunkt. Der Hotelmanager ist selbst Fliegenfischer und auch Guides können vermittelt werden. ich /wir können dieses Hotel sehr empfehlen! FW
Verified review

10/10 Excellent

Marco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

remote location, well worth the effort

Firstly, before I mention the awesome stuff, it has to be said that this hotel is quite remote, 35km south of Tulum on a very rough road on the way to Punta Allen, which should not be attempted without a 4x4 or an SUV. Trust me, it is not the easiest drive. That said, once you arrive there, it becomes clear why it is worth the effort: beautiful beach, privacy and quiet intimacy away from the hustle and bustle of Cancun, remote beauty and a few minutes by boat to see dolphins, sea turtles, rays and snorkelling. Both my wife and I were blissfully happy with this hotel and loved every minute of it. Highly recommended, but be aware of the roads!
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Das Paradies auf erden!

Die Location und das Team sind der Wahnsinn. Es ist das Paradies! Auch das essen ist top. Wir wären gerne für immer geblieben!
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This property is amazing. What a way to get away from it all! Quite difficult to get to, but worth it. Must stay at least 2 nights after driving all that way on that dirt road...Awesome.
Verified review

10/10 Excellent

Gus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Paradise

Pros: isolated without TV nor Wifi, very pivate, luxus-eco-environment, fantastic beach, restaurant with delicious food and juices, very relaxing. A real paradise. Owner couple super cool and helpfull. Great for couples! Contras: Access road (1 1/2 hr of bumpy road) however it's been repaired, prices a bit high (but worths it).