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Delta Hotels by Marriott Riviera Nayarit, An All-Inclusive Resort

Property class: 4

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Photo gallery for Delta Hotels by Marriott Riviera Nayarit, An All-Inclusive Resort

A pool area with multiple water features, including a winding pool and a separate section with lounge chairs and umbrellas. - Delta Hotels by Marriott Riviera Nayarit, An All-Inclusive Resort (La Cruz de Huanacaxtle)
A resort pathway lined with palm trees and thatched umbrellas leading to beachside seating. - Delta Hotels by Marriott Riviera Nayarit, An All-Inclusive Resort (La Cruz de Huanacaxtle)
A massage room with a view of the beach and ocean. - Delta Hotels by Marriott Riviera Nayarit, An All-Inclusive Resort (La Cruz de Huanacaxtle)
A beachside resort with sun loungers, umbrellas, and palm trees. - Delta Hotels by Marriott Riviera Nayarit, An All-Inclusive Resort (La Cruz de Huanacaxtle)
A beachside dining setup with a long table, chairs, string lights, and a thatched roof overhead. - Delta Hotels by Marriott Riviera Nayarit, An All-Inclusive Resort (La Cruz de Huanacaxtle)
Located close to Playa Bucerías, Delta Hotels by Marriott Riviera Nayarit, An All-Inclusive Resort provides free water park access, a poolside bar, and a garden. Treat yourself to a body scrub, a Swedish massage, or a facial at the onsite spa. Be sure to enjoy a meal at the two on-site restaurants. Free in-room WiFi is available to all guests, along with 3 bars and a 24-hour gym.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Hot tub
  • All inclusive
  • Pet friendly
  • Parking included

Embrace the magic of Mexico

AARP members, save 30% or more on select Mexican hotels. Book between November 10 and November 16, 2026. Travel by 30 December, 2027.

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Deluxe Room, 1 King Bed with Sofa bed, Balcony (All-Inclusive)

A hotel room with a large bed, a ceiling fan, a desk, and a view of greenery through the window.

Deluxe Room, 1 King Bed with Sofa bed, Balcony (All-Inclusive)

9.0 out of 10
Wonderful
(195 reviews)
  • Mountain view
  • 39 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Deluxe Room, 2 Queen Beds, Balcony (All-Inclusive)

A hotel room with two beds, a ceiling fan, a large window with a view of greenery, and a TV on the wall.

Deluxe Room, 2 Queen Beds, Balcony (All-Inclusive)

9.0 out of 10
Wonderful
(77 reviews)
  • Mountain view
  • 39 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Balcony, Mountain View (All-Inclusive)

A modern hotel room with a round wooden dining table, two woven chairs, a ceiling fan, a flat-screen TV mounted on the wall, and a large window offering a view of greenery.

Suite, 1 Bedroom, Balcony, Mountain View (All-Inclusive)

  • Mountain view
  • 76 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Superior Room, 1 King Bed with Sofa bed, Balcony, Mountain View (All-Inclusive)

A wooden deck with a wicker chair and a round table, surrounded by lush greenery and red flowers.

Superior Room, 1 King Bed with Sofa bed, Balcony, Mountain View (All-Inclusive)

7.0 out of 10
Good
(10 reviews)
  • Mountain view
  • 54 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Superior Room, 2 Queen Beds, Balcony, Mountain View (All-Inclusive)

A wooden deck with a wicker chair and a round table, surrounded by lush greenery and red flowers.

Superior Room, 2 Queen Beds, Balcony, Mountain View (All-Inclusive)

7.6 out of 10
Good
(13 reviews)
  • Mountain view
  • 54 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed with Sofa bed, Balcony, Mountain View (Corner, All-Inclusive)

A modern dining area with a wooden table and two chairs, a large window with a view of trees, and a hanging light fixture.

Junior Suite, 1 King Bed with Sofa bed, Balcony, Mountain View (Corner, All-Inclusive)

  • Mountain view
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Deluxe Room, 2 Queen Beds, Balcony, Mountain View (All-Inclusive)

A hotel room with a large TV, two beds, a desk, and a balcony with a view of the hills.

Deluxe Room, 2 Queen Beds, Balcony, Mountain View (All-Inclusive)

8.8 out of 10
Excellent
(3 reviews)
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed with Sofa bed, Balcony, Bay View (All-Inclusive)

A hotel room with a bed, a sofa, a TV, a ceiling fan, and wooden paneling on the walls.

Deluxe Room, 1 King Bed with Sofa bed, Balcony, Bay View (All-Inclusive)

  • Bay view
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Deluxe Room, 1 King Bed with Sofa bed, Balcony, Mountain View (All-Inclusive)

A hotel room with a large bed, a sofa, a TV, a balcony with a view, and a dining area.

Deluxe Room, 1 King Bed with Sofa bed, Balcony, Mountain View (All-Inclusive)

  • Mountain view
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Standard Room, 1 King Bed, Balcony, Mountain View (All-Inclusive)

A hotel room with a bed, a desk with chairs, a sofa, a TV, and a view of greenery outside.

Standard Room, 1 King Bed, Balcony, Mountain View (All-Inclusive)

7.8 out of 10
Good
(35 reviews)
  • Mountain view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Balcony, Mountain View (All-Inclusive)

A hotel room with two beds, a wooden wall panel, a large window with curtains, a dining table with chairs, and a TV mounted on the wall.

Standard Room, 2 Queen Beds, Balcony, Mountain View (All-Inclusive)

8.4 out of 10
Very good
(36 reviews)
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed, Mountain View (Master, All-Inclusive, Torre Zafiro)

A hotel room with a large bed, a TV, a desk, and a balcony with a view of greenery.

Suite, 1 King Bed with Sofa bed, Mountain View (Master, All-Inclusive, Torre Zafiro)

  • Mountain view
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

About the neighborhood

Located in La Cruz de Huanacaxtle, Delta Hotels by Marriott Riviera Nayarit, An All-Inclusive Resort is in the mountains and near the beach. Vallarta Adventures and Nayar Vidanta Golf are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Playa Bucerías and Nuevo Vallarta Beach. Punta de Mita Beach and Punta Mita Golf Club are two other places to visit that come recommended. Spend some time exploring the area's activities, including whale-watching. Visit our La Cruz de Huanacaxtle travel guide
View more Resorts in La Cruz de Huanacaxtle
Map
Carr. La Cruz a Punta Mita km 0.2, La Cruz de Huanacaxtle, NAY, 63734

What's nearby

  • A beach with red umbrellas, white chairs, and a bridge in the background.
    Bay of Banderas
    13 min walk - 0.7 miles
  • A sunset over the ocean with waves and a clear sky.
    Playa Bucerías
    3 min drive - 1.5 miles
  • La Cruz Sunday Market
    10 min walk - 0.6 miles
  • La Cruz Square
    12 min walk - 0.7 miles
  • Marina Riviera Nayarit at La Cruz
    15 min walk - 0.8 miles

Getting around

  • Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR)
    31 min drive

Restaurants

  • Cevicheria La Cruz
    5 min walk
  • Iguanacaxtle Restaurante
    12 min walk
  • Mariscos García
    9 min walk
  • Tacos On The Street
    14 min walk
  • El Potrero de Chavez
    6 min walk

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Property amenities

Restaurants on site

  • Huichol Cocina Artesanal
  • Lobby Bar
  • Media Luna Pool & Snack
  • Restaurante Komorebi
  • Xaman Bar

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 400 per pet, per night (maximum MXN 2000 per stay)
Service animals are welcome, and are exempt from fees
2 total (up to 44 lbs per pet)
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

  • American Express
  • Mastercard
  • Visa

Important information

Optional extras

  • Pet fee: MXN 400 per pet, per night (maximum MXN 2000 per stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a security system

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Delta Hotels by Marriott Riviera Nayarit, An All-Inclusive Resort have a pool?

Yes, this property has 10 outdoor pools and a children's pool.

Is Delta Hotels by Marriott Riviera Nayarit, An All-Inclusive Resort pet-friendly?

Yes, Delta Hotels by Marriott Riviera Nayarit, An All-Inclusive Resort allows pets (limit 2 total) with a maximum weight of up to 44 lbs per pet. There's a fee of MXN 400 per pet, per night. Service animals are exempt from fees.

How much is parking?

Self parking and valet parking are free at this property.

What time is check-in at Delta Hotels by Marriott Riviera Nayarit, An All-Inclusive Resort ?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Delta Hotels by Marriott Riviera Nayarit, An All-Inclusive Resort ?

Check-out is at noon.

Are there all-inclusive benefits at Delta Hotels by Marriott Riviera Nayarit, An All-Inclusive Resort ?

Yes, the property is all-inclusive. All food and beverages are included.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Delta Hotels by Marriott Riviera Nayarit, An All-Inclusive Resort Reviews

8.4

Very Good

8.8

Cleanliness

8.4

Amenities

8.8

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 1283 out of 2416 reviews
Rating 8 - Good. 598 out of 2416 reviews
Rating 6 - Okay. 314 out of 2416 reviews
Rating 4 - Poor. 126 out of 2416 reviews
Rating 2 - Terrible. 95 out of 2416 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay! Clean and great pools and staff
Stayed 3 nights in Nov 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Plenty of places to explore and loved the amount of pools and never felt over crowded
Stayed 5 nights in Sep 2026
Verified review

2/10 Terrible

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Just 2 restaurants and everything was buffet
Stayed 7 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great all-inclusive option, the location is beautiful. I heard bad things about the food at the resort but it was honesty better then most resorts I’ve stayed at. The beach club is super nice too, it’s only a five minute shuttle to the beach. The location is pretty central, your about 20 mins from Sayulita and other similar costal towns and 40 minutes from downtown PV. Overall happy with my stay. Would come back!
Stayed 1 night in Nov 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay and staff are helpful.
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome property and being up in the hills and the jungle, it definitely has a different vibe than some of the other resorts around PV along the coast. It’s very close to Bucerías, but is a bit of a hike from PV (about 40mins). Feels much more immersive with nature. Only downside is it’s a huge resort and a lot of walking, unless you wait for the shuttles, which do some pretty frequently. Staff are friendly and helpful, would stay here again!
Stayed 6 nights in Oct 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were wonderful, kind, and professional. They would go over and above to assist. We were limited to 3 restaurants; 2 were a buffet style which is not my thing. There is pool service for food and drinks. There is no shuttle to and from the airport. A taxi, Uber or other transportation is required if you are planning on leaving the resort for an outing. The drive to Sayulita was easy and quick. The weather was great, and there was no rip current. 10 mins from bucerias and 45 min from Puerto Vallarta. Reason for the scoring, was due to animal feces all over the walk ways. So be prepared. Overall, a pleasant place to stay.
Stayed 9 nights in Oct 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean. Staff at Huichol buffet were attentive and very polite. Guadalupe was extra wonderful , always anticipating I our needs. Hand sanitizers should be kept at entrance of buffet restaurants. Too many people, many children touching the utensils is not sanitary
Stayed 8 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Angel, Musio, Miriam, Jose, Carlos, Linda and ALL STAFF were attentive, warm, and gave excellent service and laughter. Our room was clean and functional. Karaoke was so fun, and the resort was well maintained and clean. Some noise from landscapers in the morning near our tower that could have started a little later, but the overall stay was still 10/10. Thank you all for an amazing time.
Stayed 8 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The amenities were impeccable and the staff also were great especially Ulysses. He deserves all the praises and I was hoping I could've done more for hm.
Stayed 4 nights in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff, nice place, good food but not the best. Not much to do for teenagers.
Stayed 6 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and choice for an all inclusive. Great food, clean, great service and everyone was very welcoming. Would definitely come back. The only downside is the beach access, we had to take a 10 min ride every time we wanted to go and 10 min back. But overall very comforting, relaxing, and enjoyable.
Stayed 4 nights in Jul 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Resort was dirty ( iguana dung on sidewalks) Room was not as describe and dirty, found stains on bed dead bugs, staff and guest not friendly to Americans especially a woman(double standard), limited food selection all the same during the week. Not a Marriott standard hotel. Will not recommend. Golf cart driver was the most helpful and nice.
Stayed 7 nights in Aug 2026
Verified review

2/10 Terrible

Disliked: Amenities
Understaffed. Beach club was great. Coffee shop staff were sweet. Buffet will have lines. And chefs don’t care about food being replenished. Please see photos attached at 9:30pm for the Huichol Buffet after being turned away for being late 15 minutes for a teppanyaki reservation. So dissatisfied and felt it was a waste of thousands of dollars for a 5 night stay. Bartenders were amazing. Pools were understaffed and quite unkempt.
Stayed 5 nights in Jul 2026
Verified review

6/10 Okay

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Some of the staff was friendly, in particular Fernando in Bar Xaman, Angel at Sal y Tomillo, Carmen the lifeguard, Gladys and Valencia at the lobby bar. All the drivers for the golf carts were also friendly. A lot of the others seemed annoyed at the presence of guests. There were rarely chairs available by the pools as people set out towels early then came back hours later. The same is for the beach club, too few chairs and tables. Couldn't even get food. The restaurants claim high end locally crafted food but it's over cooked wings and burgers with undercooked potatoes covered in BBQ sauce. Overall, it's great for pictures, bad for enjoyment and relaxing.
Stayed 4 nights in Aug 2026
Verified review

6/10 Okay

Liked: Property conditions & facilities
Disliked: Staff & service
I remember talking to my fiancee and us agreeing that this resort did not really make much "sense" until we walked all the way up the mountain side. Our tower near the bottom and the tower next to us felt detached from the hotel lobby and the resort as whole. It is only when you travel all the way up the path behind the lobby does the resort finally become comprehensible. You wind through a series of cliff side pools, restaurants, a water park, a natural pool, and finally...the rest of the hotel suites. At last, you see the lush, green mountains as advertised and a series of hotel buildings couched into the hills like little bungalows, a beach cabana in the middle of the jungle. There were about six restaurants, each based on different types of food like Japanese, world cuisine, or a sports bar. The food was lackluster overall compared to other all inclusive resorts we tried in Mexico. The lack of any signature theming for any restaurant/bar, the long periods of time you had to wait to basically eat at a buffet, the inconsistent service, not to mention the less than stellar alcohol made the food portion of this all inclusive perk rather disappointing. You come to this resort because it is decently priced, has beautiful mountain theming for its rooms, and the water park and numerous pools will delight children and their parents alike. If you are looking for delicious food, great service, or easy access to a nice beach, please look elsewhere.
Stayed 6 nights in Aug 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I am genuinely surprised, disgusted, and deeply disappointed by the experience my family and I had during our stay at this property from August 20th through August 23rd. This was, without question, one of the worst resort experiences I have ever had—especially considering the cost and the fact that this property operates under the Marriott name. Upon arrival at approximately 2:30 p.m., I understood that my room was not yet ready, as check-in was at 3:00 p.m. I was told the room would be ready within 30 minutes, so I spent time exploring the property with my two children. When I returned at 4:00 p.m., I was shocked to learn that my room was still not ready. After going back and forth with the front desk, I was eventually given a room key. However, when my two children and I entered the room, we quickly realized that the room was already assigned to and occupied by another guest. Thankfully, the guests were not present at the time, because I can only imagine how frightening or dangerous that situation could have been—for both my family and the actual occupants of the room. This was a serious and unacceptable security failure. The front desk then had a concierge take us to another available room. I specifically booked accommodations with multiple beds because I was traveling with my two children. Instead, I was placed in a room with only one bed and a filthy sofa.
Stayed 3 nights in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is beyond incredible , located in a hill in the middle of the jungle with so many beautiful pools, an amazing lazy river and a very fun water slide where my kids spent hours on end. The staff is amazing. They always had a big smile on their face and always going above and beyond to help. Our pictures came out incredible, looking like a resort out of a movie. Our setbacks were the food - not that many restaurants where most of them were offering the same thing. It seems like they had good intentions about food but poorly executed. Breakfast and dinner were buffet style food every day, where everything was cold-warm at the most and bland. Nothing in either of the restaurants was great, they were just okay at most, except the Teppanyaki style one. This one was really good but without AC - brutal! The second thing was that the walls are extremely thin and you could hear everything - literally. Something we never had experienced before. At times you would think that they were inside the room with you. Our neighbor sneezed, we said bless you just joking and she answered thank you as if we were in the same room. But the worse thing was that our neighbors had a dog (didn’t know it was pet friendly) so the dog barked all the time. Was not planning on going on a relaxing vacation to be hearing a dog all the time - very annoying. It would be best if they had either a floor solely for guests with pets or even a whole section for them. Would go back for the scenery, not the food
Stayed 6 nights in Jul 2026
Verified review

2/10 Terrible

Liked: Staff & service
A severely disappointing, poorly managed experience marred by severe overcrowding, cold food shortages, and indifferent management. Severe Overcrowding & Disorganization: The resort was heavily overbooked, severely understaffed, and completely unequipped to handle the crowd. Guests were met with a general sense of chaos and discomfort when trying to request assistance or address issues. The food was uniformly poor, frequently cold, lacked healthy or fresh options, and was served during inconvenient, restrictive hours. The resort completely ran out of food during multiple dinner and breakfast services, resulting in us missing meals entirely. Even the staff openly admitted the food was sub-par, apologizing on behalf of the chef. However, management showed complete indifference and offered no solutions or accountability. Transportation to the Beach access was heavily advertised as easy and convenient, but resort shuttles were fully booked solid. Guests had to rely on expensive alternative transportation, finding that taking a local cab was ultimately faster and cheaper. The Spa: The only bright spot was the spa, which was pleasant and quiet—largely because nobody else was visiting it during our stay, which ultimately raised further concerns about the property. For the price paid, the lack of basic amenities, running out of food, and management not willing to do anything when told about it shows they don’t care and I would not recommend anyone to stay there.
Stayed 3 nights in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities
The property is clean and well maintained but there are some service issues. Some staff seem under trained and some are very good. Getting towels for the pool area is hard. The bar closes early and the restaurants close at 10pm. Staff like Gladys( Gucci Gucci bartender), Miriam( Front Desk) and staff at the Spa were excellent. Rooms are big but lack the clean and luxury feel. Property good for old people/family outings so younger people/couples will get bored. Management needs to be more customer focused. Restaurants are clean Nd neat. Helpful staff and the food is good.
Stayed 3 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing pools loved the adults area. Only downside was our room we didn’t get serviced for 2 days . But we had positive mindset did reach out to the team for assistance took some time to get stuff done again we remained calm. We loved the beach club they provided transportation. The bar staff was amazing . Drinks were yummy !
Stayed 4 nights in Aug 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
What was unique about the property was that it was located in a jungle and you did get this experience. It was great for pictures! But there also were drawbacks, the iguanas would crap on everything and this was not cleaned and the smell was bad. The rooms - beds were so uncomfortable, our room was not cleaned daily where we always had to ask for towels, etc. The food - was not great, all the restaurants were the same and all the food was the same. The Japanese restaurant was so hot we had to fan ourselves and the whole experience lasted 2 hours. The pools- were not cleaned out and had lots of bugs.
Stayed 6 nights in Jul 2026
Verified review

4/10 Poor

Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
We recently stayed at Delta Hotels by Marriott Puerto Vallarta for three days. Overall, the property is absolutely beautiful, with gorgeous views and a relaxing atmosphere. The staff we interacted with were all kind, friendly, and professional, so I don’t think the issue was with the employees themselves. What stood out the most was that the hotel seemed understaffed. Our room was only cleaned once during our entire three-day stay, which was disappointing. Service also felt inconsistent, and it often took longer than expected to get assistance. The transportation system around the resort was a bit unusual. Guests rely on golf carts to get around the property, which is understandable because of the layout, but there were times we had to wait quite a while for one to arrive. It made getting from one area of the hotel to another less convenient than expected. The hotel itself is stunning and has a lot of potential, but improving staffing levels and overall service would make a big difference in the guest experience. I would consider staying again because the property is so beautiful, but I hope they address these service issues.
Stayed 3 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were beyond friendly and helpful . Beautiful property, very relaxing
Stayed 4 nights in Nov 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place for the family
Stayed 2 nights in Oct 2026