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Acacia Tree Garden Hotel

Property class: 3

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Photo gallery for Acacia Tree Garden Hotel

A swimming pool with lounge chairs and umbrellas, surrounded by greenery and buildings. - Acacia Tree Garden Hotel (Puerto Princesa)
A rustic dining area with wooden tables and wicker chairs, a Christmas tree, and a bar in the background. - Acacia Tree Garden Hotel (Puerto Princesa)
A house with a stone facade, a wooden door, and a small garden with a stone pathway. - Acacia Tree Garden Hotel (Puerto Princesa)
A set of outdoor stairs leading up to a thatched-roof structure, surrounded by a bamboo fence and various plants. - Acacia Tree Garden Hotel (Puerto Princesa)
A narrow corridor with a view of a swimming pool and surrounding greenery. - Acacia Tree Garden Hotel (Puerto Princesa)
You can look forward to an airport shuttle, a poolside bar, and a terrace at Acacia Tree Garden Hotel. Stay connected with free in-room WiFi, and guests can find other amenities such as a garden and an arcade/game room.

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available

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Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Standard Deluxe Room, 2 Single Beds

A hotel room with two beds, a nightstand with a lamp, and a window with orange curtains.

Standard Deluxe Room, 2 Single Beds

  • Garden view
  • 31 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite, 1 Queen Bed, Garden Area

A dining area with a table set for two, a wicker chair with a red cushion, and a wooden floor.

Suite, 1 Queen Bed, Garden Area

8.0 out of 10
Very good
(2 reviews)
  • Garden view
  • 31 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Family Superior Room with 2 Double Beds

A hotel room with a neatly made bed, a small table with a decorative item, and a sofa in the background.

Family Superior Room with 2 Double Beds

  • 36 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds

About the neighborhood

Puerto Princesa City Centre, a neighborhood in Puerto Princesa, is home to Acacia Tree Garden Hotel. Palawan Special Battalion WW2 Memorial Museum and Palawan Heritage Center are cultural highlights, and travelers looking to shop may want to visit NCCC Mall Palawan and SM City Puerto Princesa. Visit our Puerto Princesa travel guide
Map
Victan Compound, Manalo Extension, Barangay Bancao Bancao, Puerto Princesa, Palawan, 5300

What's nearby

  • A beach with clear turquoise water, rocky cliffs, and traditional boats.
    Palawan Special Battalion WW2 Memorial Museum
    11 min walk - 0.6 miles
  • A coastal promenade with palm trees, a large heart-shaped sculpture, and the words "PUERTO RICO" on a white wall.
    Puerto Princesa City Baywalk
    12 min drive - 3.3 miles
  • Daylight Hole Cave
    5 min drive - 0.7 miles
  • Immaculate Conception Cathedral
    6 min drive - 1.1 miles
  • SM City Puerto Princesa
    11 min drive - 3.1 miles

Getting around

  • Puerto Princesa Airport (PPS)
    9 min drive

Restaurants

  • Balinsasyaw Seaside
    16 min walk
  • Haim Chicken
    12 min walk
  • Guni Guni
    14 min walk
  • Hapag Balinsasayaw
    6 min walk
  • Mrs T Cafe
    8 min drive

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  • Pool
  • Hot tub
  • Spa
  • Kids pool
8.0 out of 10, Very good, 475 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge) from 8:00 AM to 5:00 PM on request
  • Beach shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Daily cooked-to-order breakfast available 6:00 AM to 10:00 AM for a fee: PHP 350 for adults and PHP 350 for children
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Outdoor pool

Family friendly

  • Arcade/game room
  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (on request)
  • Tour and ticket assistance

Outdoors

  • Beach towels
  • Beach umbrellas
  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Upper floors accessible by stairs only

More

  • Banquet hall
  • Built in 2012
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Free bottled water
  • Room service

More

  • Air conditioning
  • Desk
  • Phone

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

  • American Express
  • Mastercard
  • Visa

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately PHP 350 for adults and PHP 350 for children
  • Airport shuttle fee: PHP 350 per vehicle (one-way, maximum occupancy 8)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property

Frequently asked questions

Does Acacia Tree Garden Hotel have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is Acacia Tree Garden Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Acacia Tree Garden Hotel?

Check-in start time: 2 PM; Check-in end time: anytime.

What time is check-out at Acacia Tree Garden Hotel?

Check-out is at noon.

Does Acacia Tree Garden Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs 8 AM–5 PM on request. A fee of PHP 350 per vehicle applies.

Where is Acacia Tree Garden Hotel located?

Located in Puerto Princesa City Centre, this hotel is within 1 mi (2 km) of Palawan Special Battalion WW2 Memorial Museum, Daylight Hole Cave, and Immaculate Conception Cathedral. Palawan Heritage Center and NCCC Mall Palawan are also within 2 mi (3 km).

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Reviews

Acacia Tree Garden Hotel Reviews

7.8

Good

8.0

Cleanliness

7.4

Location

8.2

Staff & service

7.8

Property conditions & facilities
Rating 10 - Excellent. 54 out of 171 reviews
Rating 8 - Good. 63 out of 171 reviews
Rating 6 - Okay. 37 out of 171 reviews
Rating 4 - Poor. 7 out of 171 reviews
Rating 2 - Terrible. 10 out of 171 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time staying at Acacia, the staff are very accomodating and helpful. Pool size is just right.
Stayed 5 nights in Mar 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Friendly, clean and comfortable

Nice staff and comfortable hotel.
Stayed 1 night in Mar 2024
Verified review

10/10 Excellent

Liked: Cleanliness, amenities
Clean room, clean pool
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
I always had a great experience staying here at Acacia Tree Garden Hotel in Puerto Princesa Palawan, I started staying here since the year 2013 when my whole family from United States had our first family vacation to Philippines. Acacia maintained everything what every guests are looking for from courteous staff to hotel cleanliness and first class service. It has been 13 years and I kept on choosing Acacia Hotel to be my accommodation everytime I visit the country. Highly recommended.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a lovely stay. The rooms face the inner garden with pool. It's beautiful and peaceful. Good service.
Stayed 1 night in Sep 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Staff were courteous, friendly and helpful. Near great food places
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The staff were friendly and great, location no transportation and access limited, breakfast very bare, stayed 4 days, eggs were cooked the same way, mosquitos, juices was powdered Tang.
Stayed 4 nights in Oct 2022
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities
Smells musty and moldy.floor not good if you have aching feet.water dripping in the side of the wall.not good for wheelchair bound person.we didnt stay for a night.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Staff & service, property conditions & facilities
Pool and lobby were nice outdoor spaces to hang out and relax after a long tour day to the river. We ordered food to be delivered and bought drinks at the liquor store
Stayed 2 nights in Jun 2023
Verified review

10/10 Excellent

Liked: Property conditions & facilities, room comfort

Worth the stay.

Our stay was very comfy, staff was great in care, beds were soft! Although i asked for a private patio, we had table, no chairs. Not a biggy though, not much to look at, and you have the pool and reception area to chillax. Overall very good, 5 *
Stayed 4 nights in Apr 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleasant Stay!!

An excellent hotel with special thematic interior design, warm-welcoming staff and very sacriafactory service. One thing to be given extra credit is the food of the hotel. We got our stomachs comforted at time like 10pm when we were too lazy to get out. XD
Verified review

6/10 Okay

Liked: Staff & service
The property has potential, giving it an island vibe setting however the room where we stayed smells musty and the bathroom sink faucet was loose leaving water coming from underneath the lavatory cabinet.
Stayed 5 nights in Apr 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Our booking included continental breakfast for 4 but was denied by staff. We’re given a menu to order for a fee.
Stayed 1 night in Jul 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 3 nights in Mar 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Mar 2025
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Lots of mosquitoes and not the best neighborhood. Very dirty and smelly room. Nice staff though
Stayed 2 nights in Oct 2022
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool was not maintained. The property was undergoing construction and I was not notified. The staff at the restaurant was unattentive.
Stayed 1 night in Sep 2023
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Horrible hotel i've ever been

not happy for it dirty bedroom ,tv doesn't work aircon is very noisy,outside is luck of maintenance ,pool is very dirty that's why we didn't use the pool the only thing i like is the front desk staff ,some of the kitchen staff & the worst thing is one of the maintainance crew is rude i hate it the most , i never recommend this hotel it is old & dirty,they are only good on pictures but it is very far from the reality
Stayed 4 nights in Jun 2024
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
room - old and entrance door - can see through. even with curtain. noisy as it is next to pool area - drinking guests in the night. Front desk personel on arrival - sarcastic , not professional, dressed like a tourist. Breakfast - no word - horror, terrible... - cook to fire... if there is any - which i doubt . it is hard to screw bfst.
Stayed 4 nights in Apr 2023
Verified review

6/10 Okay

Average hotel. I booked it because of the hottub but of course it did not work. They charge 35 pesos for a very small bucket of ice. There food is very pricey. Staff is hit and misd, sometimes nice and sometimes not. Once its your day to checkout the staff true colors come out. Very rude people. No thank you for you stay, safe travels or even a goodbye. I would not wasted your money and stay here. It is not close to anything and over priced for what you get
Stayed 3 nights in Nov 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Nell'insieme è una struttura in cui si sta bene, il piccolo parco con piscina è piacevole e lo stile classico con legno e bambù è molto bello. Il personale è estremamente disponibile. All'esterno sono sempre pronti dei taxi tuctuc che possono portare verso il centro per assaggiare deliziosi piatti in modo street food. Ci vorrebbe qualche lavoretto di pulizia e manutenzione in più. Altra piccola pecca è il ristorante con pochissima scelta ma nell'insieme mi sono trovato bene.
Stayed 3 nights in Jan 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hôtel sympa, belle chambre spacieuse et lumineuse. Piscine agréable mais l eau était quand même trouble… petit déjeuner vraiment basic. Le manager était très sympathique et a l écoute, merci car mon ami était malade et nous as aider comme il a pu. Par contre un serveur du restaurant devrai changer de métier ! À 8;15 du matin toutes les tables du petit déjeuner était pas nettoyer, il nous a regarder plusieurs fois sans venir nous voir et prendre la commande…il préférer discuter avec les cuisiniers…. Plus de verres propre sur le buffet, plus de confiture etc…un couple est parti sans manger… bref je recommande quand même cet hôtel
Stayed 1 night in Mar 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the staff! Such beautiful people 😁😘🤗 all the trees made it nice and cozy as well. Thank you for a wonderful stay! Look forward to coming back. Jesse.
Stayed 2 nights in Feb 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Un peu a l écart, tranquille, pres des commodités.
Stayed 2 nights in Feb 2023
Verified review

6/10 Okay

Liked: Cleanliness
Enkelt boende, måttlig service, nära till flygplatsen.
Stayed 1 night in Dec 2022