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Sensira Resort & Spa Riviera Maya – All Inclusive

Property class: 4.5

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Photo gallery for Sensira Resort & Spa Riviera Maya – All Inclusive

A poolside area with a wooden canopy bed, lounge chairs, and a view of the ocean. - Sensira Resort & Spa Riviera Maya – All Inclusive (Puerto Morelos)
A modern hotel room with a large window, a jacuzzi, and a view of the ocean and palm trees. - Sensira Resort & Spa Riviera Maya – All Inclusive (Puerto Morelos)
A large resort with multiple buildings, a central pool, and a beach area. - Sensira Resort & Spa Riviera Maya – All Inclusive (Puerto Morelos)
A restaurant with wooden tables and chairs, a bar area, and a large animal head mounted on the wall. - Sensira Resort & Spa Riviera Maya – All Inclusive (Puerto Morelos)
A spa tub with a view of the ocean and beach chairs. - Sensira Resort & Spa Riviera Maya – All Inclusive (Puerto Morelos)
Take advantage of free water park access, a nightclub, and a poolside bar at Sensira Resort & Spa Riviera Maya – All Inclusive. Treat yourself to a deep-tissue massage, aromatherapy, or a facial at Inspiration Spa, the onsite spa. The on-site international cuisine buffet restaurant, La Pergola, offers breakfast, lunch, dinner, and kids' meals. Yoga classes are offered at the 24-hour gym; other things to do include ziplining and rock climbing. In addition to a grocery/convenience store and concerts and live shows, guests can connect to free in-room WiFi.

Reviews

8.0 out of 10
Very good

Popular amenities

  • On private beach
  • Hot tub
  • Parking included

Off-peak, on budget: 30% or more off select hotels in our fall sale

Skip the crowds, keep the savings. AARP members save more after Labor Day. Book by Oct 7, 2026.

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Room Standard with Sea View

Premium bedding, pillowtop beds, minibar (free items), in-room safe

Room Standard with Sea View

  • Sea view
  • 43 sq m
  • Sleeps 3
  • Free WiFi

View all photos for Double Room Standard with Sea View

Premium bedding, pillowtop beds, minibar (free items), in-room safe

Double Room Standard with Sea View

9.0 out of 10
Wonderful
(2 reviews)
  • Sea view
  • 43 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Family Room -5 guests- Superior with Side Sea View

Premium bedding, pillowtop beds, minibar (free items), in-room safe

Family Room -5 guests- Superior with Side Sea View

10.0 out of 10
Exceptional
(1 review)
  • Partial sea view
  • 50 sq m
  • Sleeps 5
  • 1 Queen Bed, 1 Twin Bed and 1 Double Bunk Bed
  • Free WiFi

View all photos for Agatha King

A hotel room with a large bed, a wooden headboard, a balcony with a view of the ocean, and a small table with a lamp.

Agatha King

8.6 out of 10
Excellent
(157 reviews)
  • Ocean view
  • 43 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Amber Room

A balcony with a large bathtub, a wicker basket, and a view of the beach and ocean.

Amber Room

9.2 out of 10
Wonderful
(42 reviews)
  • Ocean view
  • 43 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Agatha Queen

A modern hotel room with a large bed, a desk, and a ceiling fan.

Agatha Queen

8.4 out of 10
Very good
(197 reviews)
  • Ocean view
  • 43 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Sapphire Room

A hotel room with a bunk bed, a single bed, a wooden headboard, a nightstand with a lamp, and a patterned throw blanket.

Sapphire Room

7.8 out of 10
Good
(75 reviews)
  • Ocean view
  • 50 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Twin Bunk Bed
  • Free WiFi

View all photos for Sapphire, 2 Bedrooms

A hotel room with a bunk bed, a single bed, a wooden headboard, a patterned wall, and a nightstand with a lamp.

Sapphire, 2 Bedrooms

9.0 out of 10
Wonderful
(10 reviews)
  • Partial ocean view
  • 75 sq m
  • 2 bedrooms
  • Sleeps 7
  • 1 King Bed, 1 Queen Bed and 1 Large Twin Bunk Bed
  • Free WiFi

View all photos for Ruby Suite

A hotel room with a large bed, a desk, and a balcony with a view of the ocean.

Ruby Suite

9.8 out of 10
Exceptional
(23 reviews)
  • Ocean view
  • 58 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Amber 2 Queen beds

A balcony with a large bathtub, a wicker basket, and a view of the beach and ocean.

Amber 2 Queen beds

9.6 out of 10
Exceptional
(9 reviews)
  • Ocean view
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

About the neighborhood

Located in Puerto Morelos, Sensira Resort & Spa Riviera Maya – All Inclusive is on a private beach. Moon Palace Golf Club and Riviera Cancun Golf Resort are worth checking out if an activity is on the agenda, while those wishing to experience the area's popular attractions can visit West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and Xoximilco. Traveling with kids? Consider Arrecife de Puerto Morelos National Park, or check out an event or a game at El Rey Polo Country Club. Visit our Puerto Morelos travel guide
Map
KM 27.5 Carr. Cancún - Tulum Mz 40 Lt 16, Puerto Morelos, QROO, 77580

What's nearby

  • Two people sitting on wooden benches under a thatched roof, overlooking a body of water.
    Arrecife de Puerto Morelos National Park
    5 min walk - 0.3 miles
  • A beach with a white lighthouse, a boat, and a seagull flying.
    Puerto Morelos Beach
    14 min drive - 6.8 miles
  • A carved stone sculpture on a sandy beach with boats in the background.
    Ojo de Agua Beach
    18 min drive - 8.9 miles
  • A sign with 'Puerto Morelos' and 'Turismo' written on it, surrounded by benches and palm trees.
    Puerto Morelos Town Square
    19 min drive - 9.2 miles
  • Petempich Bay
    7 min drive - 1.8 miles

Getting around

  • Cancun Intl. Airport (CUN)
    22 min drive

Restaurants

  • Preferred Club Bar
    7 min drive
  • La Parrilla
    7 min drive
  • La Tentazione Osteria
    3 min walk
  • Miyako
    18 min drive
  • The Boathouse
    6 min drive

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Galerie Des Sens
  • La Finca de Ana
  • La Pergola
  • La Tentazione
  • Rodeo Grill

Things to do

  • 24-hour gym
  • 4 outdoor pools
  • Air hockey
  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Concerts/live shows
  • Foosball table
  • Free children's club
  • Free water park
  • Full-service spa
  • Games
  • Hot tub
  • Mini golf
  • Nightclub
  • Outdoor tennis court
  • Playground
  • Rock climbing
  • Shopping
  • Table tennis
  • TV in common areas
  • Waterslide
  • Yoga classes
  • Ziplining

Family friendly

  • 4 outdoor pools
  • Arcade/game room
  • Baby toys
  • Babysitting (surcharge)
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • Free supervised activities for children
  • Free water park access
  • Grocery/convenience store
  • Laundry facilities
  • Mini golf
  • Playground
  • Snack bar/deli
  • Trampoline
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • 3 meeting rooms
  • Computer station
  • Conference center (6,771 square feet of space)

Outdoors

  • Free pool cabanas
  • On a private beach
  • Pool loungers

Full-service spa

  • 9 treatment rooms
  • Aromatherapy
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Ballroom
  • Banquet hall
  • Built in 2020
  • Fireplace in lobby
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with cable channels
  • iPod dock

Food and drink

  • Espresso maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Electrical adapters
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: USD 4.16 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property Registration Number 010-025-001296/2026

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Frequently asked questions

Does Sensira Resort & Spa Riviera Maya – All Inclusive have a pool?

Yes, this property has 4 outdoor pools and a children's pool.

Is Sensira Resort & Spa Riviera Maya – All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Sensira Resort & Spa Riviera Maya – All Inclusive?

Check-in begins at 3:00 PM.

What time is check-out at Sensira Resort & Spa Riviera Maya – All Inclusive?

Check-out is at noon.

Are there all-inclusive benefits at Sensira Resort & Spa Riviera Maya – All Inclusive?

Yes, the property is all-inclusive.

Where is Sensira Resort & Spa Riviera Maya – All Inclusive located?

Nestled on the beach, this Puerto Morelos hotel is just steps from Petempich Bay and Arrecife de Puerto Morelos National Park. Puerto Morelos Beach is 1.8 mi (2.9 km) away.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Sensira Resort & Spa Riviera Maya – All Inclusive Reviews

8.0

Very Good

8.6

Cleanliness

8.2

Amenities

8.6

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 1107 out of 2254 reviews
Rating 8 - Good. 510 out of 2254 reviews
Rating 6 - Okay. 302 out of 2254 reviews
Rating 4 - Poor. 165 out of 2254 reviews
Rating 2 - Terrible. 170 out of 2254 reviews

Reviews

Verified review

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property and the friendliness staff. Will be back next year
Stayed 5 nights in Aug 2026
Verified review

10/10 Excellent

Doma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort was very beautiful and the staff were very attentive and energetic. Highly recommend this place to anyone with small kids…
Stayed 4 nights in Aug 2026
Verified review

10/10 Excellent

Alberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A little bit off the beaten path but the resort and staff is excellent, food was very good as well!!
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Virgilato

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff, location, pools were so fun and clean. Lots of activities. Drinks and food were great! Really enjoyed everything.
Stayed 5 nights in Aug 2026
Verified review

10/10 Excellent

Alvaro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is very family friendly.
Stayed 8 nights in Jul 2026
Verified review

10/10 Excellent

Olson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was very good the clean rooms, the staff and the pool family friendly. Everything was excellent.
Stayed 10 nights in Jul 2026
Verified review

10/10 Excellent

Miller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay! The hotel was clean, comfortable, and in a great location. The staff was friendly, professional, and made us feel welcome. I would definitely stay here again and highly recommend it!
Stayed 5 nights in Jul 2026
Verified review

10/10 Excellent

Josiah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was well maintained but looked a little old (needed some touch ups) but overall a lovely property. The food was great. My kids 5 and 8, LOVED IT! A lot of things for kids to do (zip line, waterpark, rock climbing, indoor trampoline park, movie theatre and more) What we liked most was the friendly, attentive staff. They were great and really made the stay welcoming. I would definitely recommend and return.
Stayed 5 nights in Aug 2026
Verified review

8/10 Good

Florian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is excellent, very nice.👌 Celean room is very good there refreshing our room every day and filing the refrigerator with fresh water and drinks where they're missing. Staff is very good and polite. Have plenty kids activities,. Loved kids club for my 6 yo daughter. My 13 yo son loves the trivia and karaoke nights. Only think we not liked is the Beach water is smell terrible and to much seaweed. I love that Resort.
Stayed 8 nights in Aug 2026
Verified review

10/10 Excellent

Mariam M

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room. Wonderful staff. Food was okay just wish there were more activities at night!
Stayed 5 nights in Jul 2026
Verified review

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful a lot of amenities for kids
Stayed 3 nights in Jun 2026
Verified review

6/10 Okay

Thimoty

Liked: Staff & service
What I liked: The room was spacious, comfortable, and had a beautiful ocean view. I also enjoyed the fresh omelets at breakfast, and my granddaughter loved having her own bed. What I disliked: The jacuzzi-style tub did not work, the food was disappointing, the entertainment was limited, and the beach had too much seaweed to enjoy. I also noticed inconsistent treatment from some staff members compared with how Spanish-speaking guests were treated, which made me feel uncomfortable. Overall, I would rate my stay 5 out of 10.
Stayed 6 nights in Aug 2026
Verified review

8/10 Good

Ana Guiselle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel if you are going with kids under 12, they have a lot of activities. The food was excellent, and the staff were very friendly and helpful. The only thing that we couldn’t go in the water at the beach due to the seaweed .
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Milos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was amazing. Clean, nice room. Everything was great.
Stayed 5 nights in Jul 2026
Verified review

8/10 Good

Ghali Magdi Shehata

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort was amazing the pool was so nice and the view was so beautiful and it has a private beach everything was great and the shows were fantastic the only thing that upset me was when I went to the gift shop my son was looking at the toy candy stand and he left then after few minutes it fell and the one who was there wanted us to pay for the thing that got damaged although we weren’t close to it when it fell thanks God they checked the cameras and found that we were right other wise he would charge us for the damaged toys other than that everything was amazing
Stayed 6 nights in Aug 2026
Verified review

6/10 Okay

Kushtrim

Liked: Staff & service, amenities
It was an average experience. Nothing special about the the place. Staff was great all the people who work there were very helpful and friendly. Dinning was not so great, besides the rodeo grill all the other dining options were not so good.
Stayed 7 nights in Jul 2026
Verified review

10/10 Excellent

Yana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing vacation with kids!!!
Stayed 8 nights in Apr 2026
Verified review

6/10 Okay

Hector

Liked: Cleanliness, staff & service
Nice place, very good staff, beach and pools beautiful. Food not the best especially if you have kids i don’t recommend it, if there is few people the food selection is poor.
Stayed 7 nights in May 2026
Verified review

10/10 Excellent

Nestor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the various activities for all ages and also had the adults only areas! The staff was great, very friendly and accommodating!
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at Sensira was an excellent experience from start to finish! The resort was beautiful, clean, and well-maintained, and the staff went above and beyond to make us feel welcome. Everyone was friendly, attentive, and always willing to help with a smile. The food was delicious with plenty of options, the pools were amazing, and there were so many activities to keep everyone entertained. The rooms were comfortable and spotless, making it easy to relax after a fun-filled day. Overall, we had a wonderful vacation and created memories we’ll never forget. We would definitely recommend Sensira to anyone looking for a fun, relaxing, and family-friendly getaway. We can’t wait to come back!
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Marlenis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I highly recommend this hotel my stay was excellent. Everything was very well organized, and the staff were incredibly kind and attentive especially Lupita, Cesar, Gabriela, and Tony (the bellhop). The food was delicious, and they were always helpful the room was cleaned and restocked daily It was everything we needed for a perfect stay, They take care your children while you enjoy yourself on the kids clubs and they keeping you updated on how the kids are doing by sending photos to your WhatsApp I’ll be back soon, keep up the great work, everyone! Thanks for everything.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Wojciech

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Resort family friendly, lots of kids younger and older, they have 3 pools to play in. There is also an adult pool, much quieter with Bali Beds, very comfy.
Stayed 10 nights in Apr 2026
Verified review

8/10 Good

Joanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and lots of great activities for children. Limited food options though.
Stayed 7 nights in Feb 2026
Verified review

10/10 Excellent

Benjamin van der

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely rooms, lots of kids activities, food was good. Only real downside was the beach (Saragussum) but that’s not really the resorts fault.
Stayed 7 nights in Mar 2026
Verified review

8/10 Good

Kristi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great pools, everything is close and easy to get around. Lots of activities to do with the kids.
Stayed 5 nights in Dec 2025