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Holiday Inn Club Vacations Grand Residences by IHG

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A resort with a beach, a pool, and multiple buildings. - Holiday Inn Club Vacations Grand Residences by IHG (Puerto Morelos)
Property video
A resort with a large pool, palm trees, and a view of the ocean. - Holiday Inn Club Vacations Grand Residences by IHG (Puerto Morelos)
A couple sitting at a table with a view of the beach and ocean. - Holiday Inn Club Vacations Grand Residences by IHG (Puerto Morelos)
A couple relaxing in a hot tub with a view of the ocean. - Holiday Inn Club Vacations Grand Residences by IHG (Puerto Morelos)
Luxury
5.0 star property
9.2

Wonderful

Riviera sanctuary with private hot tubs

Panoramic ocean vistas frame three pristine pools, including an adults-only retreat with swim-up bar. Guided bike tours into Puerto Morelos offer cultural escape from the serene beachfront. After sunset, guests enjoy spa treatments or customized dining experiences arranged by attentive staff.

Popular amenities

  • Parking included
  • Free WiFi

Room options

Available filters for rooms
Showing 18 of 18 rooms

View all photos for Signature Suite, 1 Bedroom

Premium bedding, minibar, in-room safe, desk

Signature Suite, 1 Bedroom

  • Resort view
  • 167 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 3 Twin Murphy Beds
  • Free WiFi

View all photos for Signature Suite, 1 Bedroom, Beachfront

A hotel room with a large bed, a desk, a chair, a sofa, and a balcony with a view of the ocean.

Signature Suite, 1 Bedroom, Beachfront

  • Beach view
  • 167 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 3 Twin Murphy Beds
  • Free WiFi

View all photos for Signature Suite, 2 Bedrooms

Premium bedding, minibar, in-room safe, desk

Signature Suite, 2 Bedrooms

  • Resort view
  • 223 sq m
  • 2 bedrooms
  • Sleeps 8
  • 2 King Beds and 4 Twin Murphy Beds
  • Free WiFi

View all photos for Signature Suite, 2 Bedrooms, Beachfront

A spacious hotel room with a large bed, a balcony with a view, and a dining area.

Signature Suite, 2 Bedrooms, Beachfront

  • Beach view
  • 223 sq m
  • 2 bedrooms
  • Sleeps 8
  • 2 King Beds and 4 Twin Murphy Beds
  • Free WiFi

View all photos for Signature Suite, 2 Bedrooms, Private Pool

A pool area with a hot tub, lounge chairs, and a pergola.

Signature Suite, 2 Bedrooms, Private Pool

  • Resort view
  • 347 sq m
  • 2 bedrooms
  • Sleeps 8
  • 2 King Beds and 4 Twin Murphy Beds
  • Free WiFi

View all photos for Signature Suite, 2 Double Beds (Junior)

A hotel room with two beds, a ceiling fan, artwork on the walls, a television, and a dresser.

Signature Suite, 2 Double Beds (Junior)

  • 59 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Junior Suite, Multiple Beds, Beachfront (Junior)

A spacious hotel room with a large bed, a balcony with a view, and a dining area.

Junior Suite, Multiple Beds, Beachfront (Junior)

  • Beach view
  • 56 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Murphy Bed
  • Free WiFi

View all photos for Signature Suite, Multiple Beds, Accessible (Junior)

Premium bedding, minibar, in-room safe, desk

Signature Suite, Multiple Beds, Accessible (Junior)

  • Resort view
  • 56 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Murphy Bed
  • Free WiFi

View all photos for Signature Suite, Multiple Beds (Junior)

A hotel room with a bed, a sofa, a desk with a chair, a television, and a ceiling fan.

Signature Suite, Multiple Beds (Junior)

  • Resort view
  • 56 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Murphy Bed
  • Free WiFi

View all photos for Premium Suite

Premium bedding, minibar, in-room safe, desk

Premium Suite

  • Resort view
  • 167 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 3 Twin Murphy Beds
  • Free WiFi

View all photos for Standard Suite

A hotel room with a bed, a sofa, a desk with a chair, a television, and a ceiling fan.

Standard Suite

  • Resort view
  • 56 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Twin Murphy Bed
  • Free WiFi

View all photos for Signature Suite, 1 Bedroom, Private Pool

Premium bedding, minibar, in-room safe, desk

Signature Suite, 1 Bedroom, Private Pool

  • Resort view
  • 167 sq m
  • Sleeps 5
  • 1 Twin Bed
  • Free WiFi

View all photos for Signature Suite, 3 Bedrooms, Beachfront

A spacious hotel room with a large bed, a balcony with a view, and a dining area.

Signature Suite, 3 Bedrooms, Beachfront

  • Beach view
  • 281 sq m
  • Sleeps 12
  • 1 Twin Bed
  • Free WiFi

View all photos for Signature Suite, 3 Bedrooms, Private Pool

Premium bedding, minibar, in-room safe, desk

Signature Suite, 3 Bedrooms, Private Pool

  • Resort view
  • 404 sq m
  • Sleeps 12
  • 1 Twin Bed
  • Free WiFi

View all photos for Signature Suite, 3 Bedrooms

Premium bedding, minibar, in-room safe, desk

Signature Suite, 3 Bedrooms

  • Resort view
  • 281 sq m
  • Sleeps 12
  • 1 Twin Bed
  • Free WiFi

FAMILY ROOM STANDARD

  • Sleeps 8
  • Free WiFi

View all photos for Junior Signature Suite 2 Double

Premium bedding, minibar, in-room safe, desk

Junior Signature Suite 2 Double

  • 59 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

JUNIOR SUITE TWO DOUBLE BEDS

  • Sleeps 5
  • Free WiFi

About the neighborhood

Located in Puerto Morelos, Holiday Inn Club Vacations Grand Residences by IHG is in the suburbs and on the beach. While the natural beauty of Puerto Morelos Beach and Maroma Beach can be enjoyed by anyone, those looking for an activity can check out Moon Palace Golf Club. Traveling with kids? Consider West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park, or check out an event or a game at El Rey Polo Country Club. Break out the clubs and hit the links with a golf course nearby, or seek out an adventure with ecotours. Visit our Puerto Morelos travel guide
Map
Blvd. El Cid, Unidad 28 y 29, SM 3, Mz 20, Lote 01, Puerto Morelos, QROO, 77580

What's nearby

  • Two people sitting on wooden benches under a thatched roof, overlooking a body of water.
    Arrecife de Puerto Morelos National Park
    7 min drive - 2.5 miles
  • A sign with 'Puerto Morelos' and 'Turismo' written on it, surrounded by benches and palm trees.
    Puerto Morelos Town Square
    8 min drive - 2.9 miles
  • A carved stone sculpture on a sandy beach with boats in the background.
    Ojo de Agua Beach
    8 min drive - 2.9 miles
  • Puerto Morelos Artists’ Cooperative
    8 min drive - 2.9 miles
  • San Jose Catholic Parish
    8 min drive - 2.9 miles

Getting around

  • Cancun Intl. Airport (CUN)
    30 min drive

Restaurants

  • Aromas
    2 min drive
  • Ile De France
    2 min drive
  • Arrecife Restaurant
    16 min walk
  • Trattoria D'Gulio
    19 min walk
  • A'akat
    19 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour free roundtrip airport shuttle on request
  • Free self parking on site
  • Free valet parking on site
  • Limited onsite valet and self parking
  • Wheelchair-accessible parking available

Food and drink

  • 3 bars/lounges
  • 3 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • El Faro Grill
  • Flor de Canela
  • Heaven Beach Bar
  • Lobby Cafe and Bar
  • Pool Bar

Things to do

  • 2 outdoor pickleball courts
  • 2 outdoor tennis courts
  • 3 outdoor pools
  • Arcade/game room
  • Bicycle tours
  • Children's pool
  • Free children's club
  • Full-service spa
  • Gym
  • Hot tub
  • Playground

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Children's games
  • Children's pool
  • Children's toys
  • DVD player
  • Free children's club
  • Free supervised activities for children
  • Grocery/convenience store
  • In-room babysitting (surcharge)
  • In-room crib
  • In-room microwave
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference center (1,507 square feet of space)
  • Meeting room

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • In a regional park
  • On the beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Facials
  • Hot stone massages
  • Manicures/pedicures

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Wheelchair-accessible parking

More

  • 5 floors
  • 7 buildings
  • Built in 2013
  • Comprehensive food waste policy
  • Designated smoking areas
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 47-inch plasma TV with cable channels
  • DVD player
  • iPod dock

Food and drink

  • 24-hour room service
  • Champagne service
  • Espresso maker
  • Free bottled water
  • Microwave
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 25

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Guests will receive an email within 2 weeks before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.
Guests who require airport shuttle pickup service must contact the property at least 48 hours in advance with their arrival details.
Guests with multi-day reservations who stay on Saturday night may need to be relocated to another similar unit.
This property offers airport shuttle pickup service from Cancun International Airport only.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: MXN 3800.00 per night
  • A tax is imposed by the city: MXN 70.39 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Long-term renters welcome
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests staying through a Saturday night may be required to move rooms with hotel assistance.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Frequently asked questions

Does Holiday Inn Club Vacations Grand Residences by IHG have a pool?

Yes, this property has 3 outdoor pools and a children's pool.

Is Holiday Inn Club Vacations Grand Residences by IHG pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking and valet parking are free at this property.

What time is check-in at Holiday Inn Club Vacations Grand Residences by IHG?

Check-in start time: 4:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Holiday Inn Club Vacations Grand Residences by IHG?

Check-out is at 11 AM. Late check-out is available for a fee (subject to availability).

Does Holiday Inn Club Vacations Grand Residences by IHG provide a shuttle to the airport?

Yes, there's a free airport shuttle that runs on request.

Are there all-inclusive benefits at Holiday Inn Club Vacations Grand Residences by IHG?

Some rate plans available at this property are all-inclusive.

Where is Holiday Inn Club Vacations Grand Residences by IHG located?

Located in Puerto Morelos, this beachfront hotel is in a regional park and within 3 mi (5 km) of Puerto Morelos Artists’ Cooperative, Ojo de Agua Beach, and San Jose Catholic Parish. Puerto Morelos Town Square and Faro Inclinado are also within 3 mi (5 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Holiday Inn Club Vacations Grand Residences by IHG Reviews

9.2

Wonderful

9.8

Cleanliness

9.0

Amenities

9.6

Staff & service

9.6

Property conditions & facilities
Rating 10 - Excellent. 754 out of 1004 reviews
Rating 8 - Good. 136 out of 1004 reviews
Rating 6 - Okay. 53 out of 1004 reviews
Rating 4 - Poor. 29 out of 1004 reviews
Rating 2 - Terrible. 32 out of 1004 reviews

Reviews

Verified

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was beautiful as was the staff extremely helpful
Stayed 4 nights in Jun 2026
Verified

10/10 Excellent

April

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was great
Stayed 4 nights in May 2026
Verified

10/10 Excellent

Holly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I loved this property because it was clean as well as quiet, had excellent food, great for scuba diving, the staff was very friendly, it had a beautiful beach and always important to me is having a bathtub in the bathroom.
Stayed 5 nights in May 2026
Verified

10/10 Excellent

Gemma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The whole 4 days of experience is wonderful. Good and friendly staffs, they are genuine and kind. Service is good. There was also activities at the pool for adults and kids. I didn't expect that the food will be that good. I also enjoyed the live acoustic performance. You will feell that Staffs are like family.
Stayed 4 nights in Jul 2026
Verified

10/10 Excellent

Sei

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very clean, large and comfortable. The food in each restaurant was delicious. All of the pools were well maintained and spotless. All of the staff was very helpful, especially Jane who was our amazing concierge and she took care of our every need. I will 100% return to this property
Stayed 3 nights in Jun 2026
Verified

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our second visit, we LOVE this place!! Superior customer service!
Stayed 2 nights in May 2026
Verified

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was amazing!! The staff was very friendly & available when you needed anything.
Stayed 6 nights in Apr 2026
Verified

4/10 Poor

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The grounds and rooms are beautiful. The food and drinks were great. If you want reliable transportation this is NOT the place for you. We also had construction during our stay in the evenings and on the weekend.
Stayed 1 night in May 2026
Verified

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The facilities are in excellent condition and they are immaculate. The food was very good and the beach and pool service was great. I would visit this resort again and would recommend.
Stayed 7 nights in Mar 2026
Verified

8/10 Good

Adam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall very nice place. It’s quiet which is what we were looking for, The room was outstanding very clean, Great variety of food any time of day (highlight was the omelette station at breakfast!) Good for kids. Beach was very nice they are consistent at cleaning seaweed and it’s only a little bit rocky when you go in.
Stayed 7 nights in Apr 2026
Verified

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff really friendly
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Kimberly Renee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As always this property does not disappoint. Great food, drinks and weather. This property cleans the beach of any sargassum which is a plus. This was our second stay at this property. Will be back again.
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

Zheqing

Liked: Cleanliness, staff & service, amenities
Very nice resort, clean room, food is delicious!
Stayed 5 nights in Dec 2025
Verified

10/10 Excellent

patrice

Liked: Cleanliness, amenities, property conditions & facilities
Great staff, beautifull resort
Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

Melody

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were incredible and the all -inclusive was for real! The food and drinks were amazing. The perfect way to unwind in luxury
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Katherine

Liked: Cleanliness, amenities, property conditions & facilities
The staff is amazing and the resort is very well maintained. Every aspect of our stay was wonderful!
Stayed 10 nights in Jan 2026
Verified

10/10 Excellent

Kimby

Liked: Cleanliness, amenities, property conditions & facilities
This place is amazing! Friendly, helpful staff - pristine lodgings - fantastic food - couldn't ask for a nicer place!
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Theresa

Liked: Cleanliness, amenities, property conditions & facilities
Amazing, attentive and kind staff. Spotless, spacious suite, great food, quiet and relaxing area. Amazing trip, will be back.
Stayed 5 nights in Feb 2026
Verified

6/10 Okay

Georgette

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Great food and hotel staff. No alternate options however if it pours rain and limited amenities overall. It was nice to have access to a gym and gift shop. Would visit again if resort did a bit more. The 1 restaurant was delicious.
Stayed 3 nights in Mar 2026
Verified

8/10 Good

Maria

Liked: Cleanliness, amenities, property conditions & facilities
The room was very nice and clean. The staff were all very friendly and genuinely seemed happy to be there. The food was delicious.
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Fernando Flores

Liked: Cleanliness, amenities, property conditions & facilities
Clean room and resort, responsive staff, great food, awesome room services, nice view and beach, fun and organized activities, pretty birds and wildlife in the area
Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrific stay. The staff is numerous and welcoming, ready to help you with anything you need. Just decline the timeshare presentation offer and not your stay. Excellent food, perfect facilities....we couldn't even hear the construction next door. Will stay here next year.
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

Patric

Liked: Cleanliness, staff & service, amenities
We had a wonderful stay! The staff were extremely friendly and anticipated our every need, as well as that of the other guests. The room was phenomenal, and the facilities were modern and newly furnished. The food was excellent.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Arif

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place for family vacation.
Stayed 5 nights in Oct 2025
Verified

10/10 Excellent

Igor

Liked: Cleanliness, amenities, property conditions & facilities
Customer service, great food, clean spacious rooms
Stayed 6 nights in Dec 2025