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Aparthotel

Fragata Departamentos

Property class: 2

Photo gallery for Fragata Departamentos

A hotel room with two beds, a TV, a painting, and a window with curtains. - Fragata Departamentos (Puerto Morelos)
A compact kitchen with a microwave, stove, and refrigerator. There is a dining table with wooden chairs and a wicker chair with a blue cushion. - Fragata Departamentos (Puerto Morelos)
A bathroom with a sink, toilet, and shower. - Fragata Departamentos (Puerto Morelos)
A kitchen with a dining table and chairs, a stove, a microwave, a blender, and a sink. - Fragata Departamentos (Puerto Morelos)
A street view with a modern building featuring a covered walkway, palm trees, and parked cars. - Fragata Departamentos (Puerto Morelos)

Reviews

8.8 out of 10
Excellent

Apart-hotel

1 bedroom1 bathroomSleeps 440 sq m

Popular amenities

  • Kitchen
  • Pet friendly
  • Free WiFi
  • Air conditioning

Add dates for prices

Property amenities

Beach

  • White sand beach nearby

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Street parking available
  • Roundtrip airport shuttle (surcharge) from 8:00 AM to 9:00 PM at scheduled times and on request

Kitchen

  • Blender
  • Cookware, dishware, and utensils
  • Kitchenette
  • Microwave
  • Refrigerator
  • Stovetop

Dining

  • Dining table

Bedrooms

  • Bedroom
  • Bedsheets provided

Bathroom

  • 1 bathroom
  • Free toiletries
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Dining table
  • Separate dining area
  • Window screens

Entertainment

  • 20-inch TV with digital channels

Comfort

  • Air conditioning

Pets

  • Pet friendly
  • Welcoming dogs only
  • One pet total (up to 33 lbs per pet)
  • Fee: USD 30 per pet per night
  • Pets allowed in specific rooms
  • Deposit: USD 280 per stay
  • One-time cleaning fee: USD 30

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk
  • Smoking not allowed

Services and conveniences

  • Concierge services
  • Limited-hour front desk
  • Luggage storage
  • Tour and ticket assistance

Location highlights

  • Near the airport

Things to do

  • Ecotours nearby
  • Hiking/biking trails nearby
  • Snorkeling nearby
  • Surfing/bodyboarding nearby
  • Ziplining nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)

General

  • 2 floors
  • 20 units
  • Access via exterior corridors

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Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 9:00 AM - 5:00 PM
The check-in location differs from the property location; go to: [Arrecifes Suites en Calle Heriberto Frías SM2, MZA14 LT7]
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of USD 30 per pet (varies based on length of stay), plus a one-time cleaning fee of USD 30 and a deposit of USD 280 per stay
Welcoming dogs only
1 total (up to 33 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Smoking

Smoking is not permitted

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: USD 100.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: USD 140 per vehicle (roundtrip, maximum occupancy 8)
  • Airport shuttle fee per child: USD 140 (roundtrip)
  • Pet deposit: USD 280 per stay
  • Pet fee: USD 30 per pet (varies based on length of stay) plus USD 30 one-time cleaning fee
  • Housekeeping fee: USD 25 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Property Registration Number 011-047-003252/2025

We should mention

This property does not have elevators

About the neighborhood

Located in Puerto Morelos, this aparthotel is near the airport and near the beach. Moon Palace Golf Club and Riviera Cancun Golf Resort are worth checking out if an activity is on the agenda, while those wishing to experience the area's popular attractions can visit West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and Xoximilco. Discover the area's water adventures with snorkeling and surfing/body boarding nearby, or enjoy the great outdoors with ecotours and hiking/biking trails. Visit our Puerto Morelos travel guide
View more Aparthotels in Puerto Morelos
Map
Av.Andres Quintana Roo, #788, SM 2 Maz., 21 btw Benito Juarez & Josefa Ortiz, Puerto Morelos, QROO, 77580

What's nearby

  • Two people sitting on wooden benches under a thatched roof, overlooking a body of water.
    Arrecife de Puerto Morelos National Park
    3 min walk - 0.2 miles
  • A carved stone sculpture on a sandy beach with boats in the background.
    Ojo de Agua Beach
    8 min walk - 0.5 miles
  • A sign with 'Puerto Morelos' and 'Turismo' written on it, surrounded by benches and palm trees.
    Puerto Morelos Town Square
    13 min walk - 0.7 miles
  • Faro Inclinado
    13 min walk - 0.7 miles
  • Puerto Morelos Artists’ Cooperative
    13 min walk - 0.7 miles

Getting around

  • Cancun Intl. Airport (CUN)
    24 min drive

Restaurants

  • Único Beach
    4 min walk
  • Cantina Habanero
    10 min walk
  • La Sirena Restaurant, Lounge and Sports Bar
    13 min walk
  • Punta Corcho
    14 min walk
  • Local Coffee + Shop
    8 min walk

Frequently asked questions

Is Fragata Departamentos pet-friendly?

Yes, this property allows dogs (limit 1 total) with a maximum weight of up to 33 lbs per pet. There's a deposit of USD 280 per stay and a fee of USD 30 per pet, per night. A cleaning fee of USD 30 also applies. Some restrictions may apply, so please contact the property for more details.

How much is parking?

There is free parking nearby.

What time is check-in at Fragata Departamentos?

Check-in start time: 3 PM; Check-in end time: anytime.

What time is check-out at Fragata Departamentos?

Check-out is at noon.

Does Fragata Departamentos provide a shuttle to the airport?

Yes, there's an airport shuttle that runs 8:00 AM–9:00 PM on request. A fee of USD 140 per vehicle applies.

Where is Fragata Departamentos located?

Situated near the airport, this aparthotel is within a 15-minute walk of Arrecife de Puerto Morelos National Park and Puerto Morelos Town Square. Ojo de Agua Beach and San Jose Catholic Parish are also within 15 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Fragata Departamentos Reviews

Reviews

Excellent

All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 61 out of 121 reviews
Rating 8 - Good. 44 out of 121 reviews
Rating 6 - Okay. 12 out of 121 reviews
Rating 4 - Poor. 3 out of 121 reviews
Rating 2 - Terrible. 1 out of 121 reviews

9.0

Cleanliness

8.0

Location

8.8

Staff & service

8.2

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liaat

Liked: Cleanliness, communication, listing accuracy
Clean place, well equipped kitchen, friendly staff, quiet and comfortable. The only downside was that we had one set of keys for 2 people and that was a bit limiting at times…
Stayed 5 nights in Jul 2026
Verified review

8/10 Good

Neil

Liked: Cleanliness
Disliked: Communication
Pleasantly surprised. This looks like a small motel, but is an apartment complex that rents out a few units. The kitchen was well equipped and the bedroom a separate from the kitchen dining room. Just a few blocks from the beach… and a great beach club. For a low budget trip, this place was just great. The staff did not speak any english but google translate helped to facilitate good communication.
Sunrise at the beach near our room
The full moon at the beach that evening.
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Socorro

Liked: Cleanliness, room comfort, communication

Comfortable

A big room with doble bed and kitchen
Stayed 1 night in Sep 2020
Verified review

10/10 Excellent

NM

Liked: Cleanliness, amenities
Quaint hotel whose manager and staff that go above and beyond to make sure stay pleasant. The apartments are impeccable as is the entire property. Short walk to the plaza and beach. Highly recommend staying at Hotel Eden!
Stayed 2 nights in Jul 2020
Verified review

10/10 Excellent

Rick

Liked: Cleanliness, room comfort

Perfect stay in Puerto Morelos

Great, fast friendly check in. Room was spotless and spacious. Amenities were everything we hoped for including 5 gal. Of filtered water. We enjoyed a quiet nights rest. Overall a great stay and recommend highly.
Stayed 1 night in Mar 2020
Verified review

10/10 Excellent

Tiffany

Liked: Cleanliness, amenities
The location was good. The street was mostly quiet except for some street work going on. The staff were friendly. Plenty of room in the apartment.
Stayed 10 nights in Feb 2020
Verified review

8/10 Good

Veronika

Liked: Staff & service, room comfort

Good Apartments

Nice huge rooms with a separate Kitchen/living room area. Onsite parking available.
Stayed 1 night in Feb 2020
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good price and location easy to walk into town. a/c worked well Could provide matches for the gas cooker. Shower not most powerful Overall very satisfied
Stayed 7 nights in Feb 2020
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had ants in the bathroom. We liked location and quiet street
Stayed 8 nights in Jan 2020
Verified review

10/10 Excellent

evelyne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Très bon etablissement

Hotel bien situé, proche de la plage et du centre. Chambre spacieuse et propre. Bon accueil. Check in/out rapide.
Stayed 3 nights in Dec 2019
Verified review

10/10 Excellent

Kk

Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay! Short walk to cafes and restaurants and a super short walk to the beach! A great base! The kitchen was handy! The staff were helpful!
Stayed 2 nights in Dec 2019
Verified review

6/10 Okay

Verified traveler

Disliked: Cleanliness, amenities, property conditions & facilities
The property is very basic and we were prepared for this, however there were problems with it. The towels were not changed in the 5 days we stayed there (I think this is the same for the towels). The shower only had cold water and the shower head was awful too. The desk staff were friendly and helpful, ordering is a can when needed and arranging transport to/from the airport
Stayed 4 nights in Dec 2019
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I rally liked location and the people they are very nice Justina she is a great person
Stayed 6 nights in Sep 2019
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel tranquilo

Bien
Stayed 2 nights in Sep 2019
Verified review

10/10 Excellent

Cristhian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fue una experiencia buena la atención estuvo muy bien, muy limpio el lugar y a buen precio!!
Stayed 1 night in Sep 2019
Verified review

10/10 Excellent

Svetlana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fabulous place, Comfortable, Clean, Peaceful

I were arrived to Cancun of Mexico of Puerto Morelos for dental trip. I were very lucky to find Studio Hotel apartment as Eden! And guess what I extended here two more weeks! How comfortable is it! Very well managed, stuff is Great they are responding to all your requests and needs! Rooms is very spacious, cotton nice sheets, about 15 pillows in the slipping area! Is Clean and Fresh! Hot water with good pressure, toilet is flashing good! Beach just crossing one street as 2 minutes away! Kitchen with all supplies as tea pot, plates, big refrigerator and etc., Super market 8 minutes away by walking distance! Front desk people is awesome very responsive and friendly! Towels all the time is available, as kitchen soap as well! I recommend this place to everyone!
Stayed 21 nights in Jul 2019
Verified review

8/10 Good

Isaac

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Internet

El hotel/departamento, cuenta con clima y agua caliente, el unico problema era con el internet, el primer dia funciono a la perfeccion pero al segundo dia parecia que no lo habian pagado marcaba un adeudo y no teniamos servicio de internet, si fuera un viaje de vacaciones no habria problema pero un viaje de negocios.
Stayed 1 night in Jun 2019
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me gusto que estaba limpio y que tiene lo basico que necesitas.
Stayed 3 nights in Jun 2019
Verified review

10/10 Excellent

Simone

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Eden was perfect for us.

Eden was a perfect apartment setting. Our apartment was spotless and the customer service was outstanding. We love to cook and the kitchen had all the basic tools we needed. We can not wait to go back.
Stayed 4 nights in Apr 2019
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
L'etablissemment etait tres propre et le menage etait fait tous les jours. Nous etions a peine a 5 minutes de la plage. Il n'y a pas de pression dans la douche mais l'eau est tres chaude. Par contre il n'y a pas d'eau chaude au lavabo et a l'evier de cuisine. Quoique tres de base, je retournerais a cet etablissement n'importe quand au meme prix que nous avons paye.
Stayed 10 nights in Mar 2019
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, property conditions & facilities
Well equipped, pleasant and helpful staff. I'd stay here again if I were in puerto morelos
Stayed 1 night in Apr 2019
Verified review

8/10 Good

marisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location, simple but clean

The stay was great, the place was clean and staff was friendly. The only bad part was the water pressure, which is basically nonexistent. But the location is great, and definitely can't beat the price.
Stayed 9 nights in Mar 2019
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness
We loved this place! A very spacious, immaculately clean apartment with separate bedroom. The kitchen is very well equipped with comfortable seating. Hotel Eden is in an excellent location only 2 blocks from the beach and a 7 minute walk to the main square & Chedraui shopping market. We enjoyed sitting on the small outside terrace, in the cool late afternoon breeze. The staff are very pleasant and helpful.
Stayed 7 nights in Mar 2019
Verified review

10/10 Excellent

Larry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay ! Beautiful reception Excellent location Very clean Very quiet area Excellent location to beach
Stayed 2 nights in Mar 2019
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities
Sehr nettes Personal. Apartment mit gut ausgestattet Küche und Schlafzimmer . PREIS LEISTUNG OK.
Stayed 2 nights in Mar 2019