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Holiday Inn Express Puerto Montt

Property class: 3

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Room - Holiday Inn Express Puerto Montt (Puerto Montt)
Reception - Holiday Inn Express Puerto Montt (Puerto Montt)
Bathroom sink - Holiday Inn Express Puerto Montt (Puerto Montt)
Bathroom - Holiday Inn Express Puerto Montt (Puerto Montt)
Room - Holiday Inn Express Puerto Montt (Puerto Montt)
A coffee shop/cafe, dry cleaning/laundry services, and a gym are just a few of the amenities provided at Holiday Inn Express Puerto Montt. For some rest and relaxation, visit the sauna. Stay connected with free in-room WiFi, and guests can find other amenities such as a business center and a snack bar/deli.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
  • Parking available
  • Business services

Room options

About the neighborhood

Located in Puerto Montt, Holiday Inn Express Puerto Montt is in the city center and near the beach. Puntilla Tenglo Beach and Pelluco Beach are worth checking out if an activity is on the agenda, while those looking for area attractions can visit Casa del Arte Diego Rivera and Galería y Centro Cultural Bosque Nativo. Visit our Puerto Montt travel guide
Map
Avda Costanera S N, Puerto Montt, 0000

What's nearby

  • Mall Paseo Costanera
    1 min walk - 0.0 miles
  • Casa del Arte Diego Rivera
    3 min walk - 0.2 miles
  • Dock
    4 min walk - 0.3 miles
  • Puerto Montt Cathedral
    4 min walk - 0.3 miles
  • Plaza de Armas
    4 min walk - 0.3 miles

Getting around

  • La Paloma Station
    9 min drive
  • Puerto Montt (PMC-Tepual)
    31 min drive

Restaurants

  • Club Alemán de Puerto Montt
    2 min walk
  • Bar 264
    3 min walk
  • Clover
    2 min walk
  • Dominó Paseo Costanera
    2 min walk
  • Starbucks
    2 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Self parking on site (surcharge)
  • Wheelchair-accessible parking available

Food and drink

  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Sauna

Family friendly

  • In-room crib
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • ATM
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 398 square feet of conference space
  • Business center
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 6 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bed sheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Espresso maker

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 6:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
There is no front desk at this property
The host will greet guests on arrival
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Host will greet you

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CLP 25000.0 per night
Free cribs are available on request at the property

Property payment types

  • American Express
  • Diners Club
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Chile Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Chile and who pay in foreign currency (e.g., USD).

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: CLP 12000 per vehicle (one-way)
  • Rollaway bed fee: CLP 25000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Is Holiday Inn Express Puerto Montt pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is available for a fee.

What time is check-in at Holiday Inn Express Puerto Montt?

Check-in start time: 2:00 PM; Check-in end time: 6:00 PM. After-hours check-in is not available.

What time is check-out at Holiday Inn Express Puerto Montt?

Check-out is at noon.

Does Holiday Inn Express Puerto Montt provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of CLP 12000 per vehicle applies.

Where is Holiday Inn Express Puerto Montt located?

Located in the heart of Puerto Montt, this hotel is steps from Mall Paseo Costanera and Antonio Felmer Museum. Casa del Arte Diego Rivera and Dock are also within 5 minutes.

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Reviews

Holiday Inn Express Puerto Montt Reviews

9.0

Wonderful

9.2

Cleanliness

9.0

Location

8.8

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 238 out of 424 reviews
Rating 8 - Good. 145 out of 424 reviews
Rating 6 - Okay. 23 out of 424 reviews
Rating 4 - Poor. 11 out of 424 reviews
Rating 2 - Terrible. 7 out of 424 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay vary central to a lot of things
Stayed 2 nights in Mar 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Efficace

Hôtel international, donc rien de différent par rapport aux autres de la chaîne. Situé en bord de mer, mais dans un quartier sans charme
Stayed 1 night in Mar 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Séjour à Puerto Montt

Excellent séjour,une vue magnifique de notre chambre.Toute la baie de Puerto Montt et l océan,les phoques qui s s'amusent. Chambre spacieuse,propre ,confortable. Salle de bain impeccable. Personnel très agréable. Bon emplacement ,hôtel sécurisé.
Stayed 3 nights in Mar 2020
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Agradei

Muito boa, eu acho que só falta um frigobar no apartamento, o resto muito bom
Stayed 2 nights in Mar 2020
Verified review

4/10 Poor

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort

Sehr enttäuschend

Das Zimmer war sehr enttäuschend und es war sehr laut. Die erste Stunde hatten wir keinen Strom und saßen mit Stirnlampe auf der Toilette
Stayed 1 night in Mar 2020
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy buena experiencia en general .Lamentable que no ofrezca check late y se tenga que pagar el día entero por un par de horas más .
Stayed 1 night in Feb 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent location

Fantastic views over the bay area from rooms and from restaurant, which is, actually, a very well-assorted cafeteria. Very nice breakfast. Nice staff. Located on top of the enormous mall on the sea side. Puerto Montt in itself it not extremely charming, but from 11th floor it all looks beautiful.
Stayed 1 night in Feb 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente servicios, limpieza, vista panorámica; excelente desayuno
Stayed 3 nights in Feb 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy bueno!
Stayed 1 night in Feb 2020
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities
Beautiful view from room and at breakfast, comfy bed
Stayed 10 nights in Jan 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
View is amazing! Staff was very helpful, but they need more employees on the weekend specially at the front desk.
Stayed 2 nights in Jan 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Location and View

The description said they do not have a front desk, this is not true. They have a front desk that is manned probably 24 hrs, I can verify until 11:00pm. The entry is on the ground floor, the reception is on the 11th. The hotel is from 6 to 11, but you need a key for any floor other than 11. They spoke good english. Was quick to check in. The area on the 11th also sells a few food dishes, drinks, and some candy type stuff. The view is spectacular over the water and facing the summer sunset. Breakfast is also served here. The room is a standard hotel room, it is a little worn here and there. However the pillows were nice, the shower was hot (not warm like most places in Chile), I'm not sure if I had control of the a/c or not, but I was not too warm. Wifi worked well. Bath was small but nice. Bed was good, medium soft/firm. It is in a great location, airport taxi was 13,000 fixed price.
Stayed 1 night in Jan 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Two thumbs up

Great experience, only stayed one night!
Stayed 1 night in Dec 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It has a unique view of the sea. Great breakfast. Ideal location, next to the mall. They don’t offer transfer from/to the airport ☹️
Stayed 2 nights in Jan 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great view over the bay. Large rooms with full King Size beds. Very good breakfast.
Stayed 1 night in Jan 2020
Verified review

8/10 Good

Liked: Staff & service

Gute Lage, grosses Hotel

Die Zimmer im 6 Stock mit City view sind nicht schön, da diese nur eine Aussicht auf Gitter und Klimaanlage haben. Zu empfehlen sind die Zimmer mit Meerblick. Das Hotel ist über einem Einkaufszentrum und ca 5 min vom Hauptplatz oder 12 min zum Busbahnhof entfernt. Das Hotel ist schön aber die Einrichtung ist in die Jahre gekommen. Zimmer haben viel Platz und Personal ist hilfsbereit. Frühstück ist ok.
Stayed 3 nights in Dec 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Weonderful hotel with spacious rooms, excellent service and amazing views. We loved our stay and returned for a second one.
Stayed 1 night in Dec 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was nice. But I don’t understand why in the hotel confirmation it said there was going to be no one available at the lobby for check in. It unnecessarily forced me to have to call from Argentina
Stayed 1 night in Dec 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very large rooms with wall to wall windows overlooking the bay. The unfortunate thing is that it’s hidden in a large building housing also a large shopping mall, in a high traffic coastal road, making the access hard to find. Take their shuttle to make things easier.
Stayed 1 night in Dec 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing views and close to everything

So pleased to arrive and find helpful staff at the front desk. And the room was clean and luxurious, with amazing views of the waterfront. The hotel offers simple food options during the day and a free breakfast each morning. The bus terminal is within view, so it is easy to get from here to anywhere.
Stayed 2 nights in Oct 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hôtel bord de mer

Bel hôtel, bien situé en bord de mer et au dessus d’un centre commercial. Chambre confortable, petit déjeuner très moyen.
Stayed 1 night in Oct 2019
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities, room comfort

Una pena la atención

El hotel es de lo más lindo de la ciudad y las vistas increíbles. Por eso lo elegimos varias veces. Pero en esta ocasión la llegada fue desagradable pq nos dijeron q si no pagábamos una diferencia no nos corresppndía habitación c vista al mar. No estaba claro en el sitio al hacer la reserva. El hotel no estaba lleno y tiene muy ppvas habitaciones sin vista. Se lo pedimos y somos clientes habiuales. Finalmente, pagamos una diferencia mínima q no valió el disgusto de un pasajero. Una pena. Recomiendo q mejoren la información en hoteles.com y mejoren la atención. Lo demás, perfecto, incluyendo las danzas típicas en el desayuno por la semana de la chilenidad.
Stayed 1 night in Sep 2019
Verified review

2/10 Terrible

They changed our reservation at the very last moment and sent us to another hotel.
Stayed 1 night in Aug 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The size of the room is great. The bathroom is also large and includes a closet area inside the bathroom to hang your coats and store your suitcase. The views from the room are amazing. I like how I could open the windows in the room. The breakfast was nice.
Stayed 2 nights in Aug 2019
Verified review

4/10 Poor

Disliked: Cleanliness
En el piso de arriba hubo un desperfecto, trabajaron de madrugada haciendo mucho ruido y cortaron el agua...nos cambiaron de habitación a las 3:30 am porque no podíamos dormir y no quedó registrado, por lo que al día siguiente NO hicieron aseo en nuestra nueva pieza, que estaba bajo el comedor, por lo que se sentían todos los movimientos de sillas al desayuno (pero eso fue mas tolerable que el martilleo incesante a las 3 am)
Stayed 2 nights in Jul 2019