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Chalet Castillo

Property class: 3

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Photo gallery for Chalet Castillo

A wooden deck with a hammock and a chair overlooking a body of water. - Chalet Castillo (El Estor)
Property video
A water jet ski on a river with a house and a covered area in the background. - Chalet Castillo (El Estor)
A swimming pool with a view of the ocean, surrounded by lounge chairs and palm trees. - Chalet Castillo (El Estor)
A covered wooden deck with a railing, overlooking a lush garden with various plants and flowers. - Chalet Castillo (El Estor)
Take advantage of a terrace, a garden, and laundry facilities at Chalet Castillo. Enjoy onsite activities like fishing and ecotours. Stay connected with free in-room WiFi.

Reviews

7.0 out of 10
Good

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Air conditioning
  • Laundry
  • Housekeeping

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Basic Single Room, 1 Twin Bed, Garden View

A room with two beds, a TV, a small table, and a window with curtains.

Basic Single Room, 1 Twin Bed, Garden View

  • Garden view
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

View all photos for Basic Double Room, Multiple Beds, Garden View

A room with two beds, a small table, a TV, and a wardrobe.

Basic Double Room, Multiple Beds, Garden View

  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed and 2 Queen Beds

View all photos for Basic Triple Room, Multiple Beds, Lake View

A room with six beds arranged in two rows, wooden flooring, and a wooden ceiling.

Basic Triple Room, Multiple Beds, Lake View

  • Lake view
  • 1 bedroom
  • Sleeps 3
  • 1 Twin Bed and 2 Queen Beds

About the neighborhood

El Estor is home to Chalet Castillo. The area's natural beauty can be seen at Lake Izabal and Finca Paraiso Hot Springs. Take an opportunity to explore the area for water adventures such as water skiing. Visit our El Estor travel guide
Map
Calle 1, 11 Avenida, Zona 1, El Estor, IZABAL, 77012

What's nearby

  • Lake Izabal
    1 min walk - 0.0 miles

Restaurants

  • El Camaron Loco
    14 min walk
  • Pasteleria Holandesa El Estor
    2 min walk
  • Moncarr Taberna
    5 min walk
  • Comedor CGN
    9 min drive
  • Gustos Al Perol
    2 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Free uncovered self parking on site

Things to do

  • 24-hour pool access
  • Children's pool
  • Ecotours
  • Fishing
  • Outdoor pool
  • Personal motorized watercraft

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in hallways
  • Handrails in stairways
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • 2 floors
  • Built in 2013
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Bed sheets provided

Bathroom

  • Free toiletries
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LED TV with cable channels

More

  • Access via exterior corridors
  • Air conditioning
  • Individually decorated
  • Individually furnished
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 1:00 PM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash
Safety features at this property include a fire extinguisher

We should mention

This property does not have elevators
24-hour pool access

Frequently asked questions

Does Chalet Castillo have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is available 24 hours a day.

Is Chalet Castillo pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Chalet Castillo?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Chalet Castillo?

Check-out is at 1:00 PM.

Does Chalet Castillo provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Chalet Castillo located?

Situated in El Estor, this hotel is steps from Lake Izabal and 11 mi (17.7 km) from Finca Paraiso Hot Springs. Rio Dulce and Dulce River National Park are also within 32 mi (52 km).

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Reviews

Chalet Castillo Reviews

7.0

Good

6.6

Cleanliness

6.0

Location

7.0

Staff & service

5.0

Property conditions & facilities
Rating 10 - Excellent. 1 out of 4 reviews
Rating 8 - Good. 2 out of 4 reviews
Rating 6 - Okay. 0 out of 4 reviews
Rating 4 - Poor. 0 out of 4 reviews
Rating 2 - Terrible. 1 out of 4 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service
Nice people
Stayed 2 nights in Jun 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Está bien para dormir.
Stayed 1 night in Sep 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service
It is right on the lake. The view from my window was unsurpassable.
Stayed 2 nights in Jan 2020
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst hotel ive ever been to. They cannot find my booking when inarrive and only accept cash. Very outdated room and dirty. Will never stay at this place ever again.
Stayed 1 night in Jul 2019