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Hotel Gilfer Puebla Centro Histórico

Property class: 4
Historic charm meets modern comforts in Puebla's center, where international dining options and thoughtfully appointed spaces create a memorable stay

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Photo gallery for Hotel Gilfer Puebla Centro Histórico

A building with a grid of windows and a decorative entrance with a green and white color scheme. - Hotel Gilfer Puebla Centro Histórico (Puebla)
A modern conference room with a long table, chairs, and a large screen. - Hotel Gilfer Puebla Centro Histórico (Puebla)
A modern staircase with wooden railings and a potted plant. - Hotel Gilfer Puebla Centro Histórico (Puebla)
A modern hallway with a glass wall on one side, a patterned wall on the other, and a tiled floor. - Hotel Gilfer Puebla Centro Histórico (Puebla)
A modern hotel room with a large window offering a city view, a balcony with a green wall, and a neatly made bed. - Hotel Gilfer Puebla Centro Histórico (Puebla)
Hotel Gilfer, in Puebla Historic Center, blends old-world charm with modern convenience. Enjoy international dishes at two on-site restaurants or relax with drinks at the bar. Rooms have WiFi, and the staff consistently impresses with attentive service.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Breakfast included
  • Free WiFi
  • Air conditioning
  • Business services
  • Bar

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Habitación estandar (2 mat)

A hotel room with two beds, a nightstand with a lamp, and a wall-mounted phone.

Habitación estandar (2 mat)

9.4 out of 10
Exceptional
(30 reviews)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Habitación estandar (1 mat + 1 ind)

A room with two beds, each with striped bedding, a nightstand with a lamp, and a small drawer.

Habitación estandar (1 mat + 1 ind)

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 1 Twin Bed
  • Free WiFi

View all photos for Habitación estandar (3 ind)

A room with two beds, a wooden wardrobe, a purple wall, and an air conditioning unit.

Habitación estandar (3 ind)

  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 3 Twin Beds
  • Free WiFi

View all photos for Habitación estandar (1 mat + 2 ind)

A hotel room with a wooden desk, a laptop, a chair, a television mounted on the wall, and a bed with a headboard.

Habitación estandar (1 mat + 2 ind)

  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed OR 2 Twin Beds and 1 Double Bed
  • Free WiFi

View all photos for Habitación estandar (2 mat + 1 ind)

A bedroom with a wooden desk, a chair, a bed, and a television on the wall.

Habitación estandar (2 mat + 1 ind)

  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds OR 1 Twin Bed
  • Free WiFi

View all photos for Habitación estandar ( 1 mat)

A bedroom with a large bed, a nightstand, and a headboard with a grid design.

Habitación estandar ( 1 mat)

  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Habitación ejecutiva (1 kin)

A hotel room with a large bed, a wooden headboard, a chair, a desk, and a window with curtains.

Habitación ejecutiva (1 kin)

  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Habitación ejecutiva (2 mat)

A hotel room with two beds, a city view, and a painting on the wall.

Habitación ejecutiva (2 mat)

  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Habitación ejecutiva (2 mat + 1 ind)

A hotel room with two beds, a wooden headboard, a nightstand, and a view of a cityscape through a large window.

Habitación ejecutiva (2 mat + 1 ind)

  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds OR 1 Twin Bed
  • Free WiFi

View all photos for Suite (1 kin)

A modern bedroom with a large bed, two bedside tables, a wooden headboard, and a sliding glass door leading to a balcony.

Suite (1 kin)

  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

View all photos for Suite (2 mat)

Two single beds with beige bedding in a room with wooden flooring and a wooden accent wall.

Suite (2 mat)

  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

About the neighborhood

Located in Puebla, Hotel Gilfer Puebla Centro Histórico is in the city center. Teleferico de Puebla and SKY Bridge Puebla are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Angelopolis Commercial Center and Candy Street. Check out an event or a game at Cuauhtemoc Stadium, and consider making time for Africam Safari, a top attraction not to be missed. Guests appreciate the hotel's central location. Visit our Puebla travel guide
Map
Av 2 Oriente #11, Colonia Centro, Entre 5 de mayo y 2 Norte, Puebla, PUE, 72000

What's nearby

  • A nighttime plaza with people sitting on benches, trees, and illuminated buildings.
    Zócalo de Puebla
    2 min walk - 0.1 miles
  • A historic cathedral with two prominent towers and a large clock.
    Puebla Cathedral
    3 min walk - 0.2 miles
  • A cobblestone street with a large cross monument, shops, and traditional textiles.
    El Parian Market
    5 min walk - 0.3 miles
  • A colorful street lined with potted plants and people walking.
    Los Sapos Bazaar
    7 min walk - 0.4 miles
  • Puebla Convention Center
    8 min walk - 0.5 miles

Getting around

  • Puebla–Cholula Tourist Train Terminal
    5 min drive
  • Puebla Intl. Airport (PBC)
    42 min drive

Restaurants

  • Starbucks
    1 min walk
  • Restaurante Hotel Royalty
    2 min walk
  • Tortas Meche
    3 min walk
  • The Italian Coffee Company
    3 min walk
  • Vittorio's
    3 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Free full breakfast available daily 7:30 AM to noon
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • El Pasaje

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 2 meeting rooms
  • Business center

Accessibility

  • Elevator (59 inch wide door)
  • Hardwood flooring in room

More

  • Ballroom
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Jetted bathtub
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch plasma TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property enforces quiet hours from 10:00 PM to 7:00 AM
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Onsite parties or group events are strictly prohibited
Long-term renters welcome
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Clothing is optional at this property
Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Is Hotel Gilfer Puebla Centro Histórico pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Hotel Gilfer Puebla Centro Histórico doesn't offer parking.

What time is check-in at Hotel Gilfer Puebla Centro Histórico?

Check-in start time: 3:00 PM; Check-in end time: midnight.

What time is check-out at Hotel Gilfer Puebla Centro Histórico?

Check-out is at noon.

Where is Hotel Gilfer Puebla Centro Histórico located?

Located in Puebla Historic Center, this hotel is within a 5-minute walk of Zócalo de Puebla, Poblano de Arte Virreinal Museum, and Santo Domingo Church. Street of Candies and Rosario Chapel are also within 5 minutes. Puebla–Cholula Tourist Train Terminal is 22 minutes by foot.

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Reviews

Hotel Gilfer Puebla Centro Histórico Reviews

8.4

Very Good

8.8

Cleanliness

9.2

Location

8.6

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 300 out of 698 reviews
Rating 8 - Good. 257 out of 698 reviews
Rating 6 - Okay. 86 out of 698 reviews
Rating 4 - Poor. 32 out of 698 reviews
Rating 2 - Terrible. 23 out of 698 reviews

Reviews

Verified review

8/10 Good

Claudia

Liked: Cleanliness, amenities
Staff was friendly an rooms were clean
Stayed 1 night in Jan 2026
Verified review

8/10 Good

Martin

Liked: Cleanliness, staff & service, amenities
Lots of nearby shopping and was close to a lot popular tourist attractions. The center was only 3 minute walk and the hotel had a great view of the church.
Stayed 4 nights in Dec 2025
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and friendly space. Great turistic places
Stayed 3 nights in Jun 2025
Verified review

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, amenities
Everything was clean. I was very comfortable.
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Ralph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is very friendly and accommodating! Thank you!
Stayed 7 nights in Aug 2023
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Simple & old but clean & comfortable enough for the price. Good location. Nice view of the Cathedral. Staff were friendly although language was difficult.
Stayed 3 nights in Oct 2023
Verified review

10/10 Excellent

manuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like everything except the restaurant service. This hotel needs to train its waiters
Stayed 3 nights in Jul 2026
Verified review

8/10 Good

Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Ana

Liked: Cleanliness, staff & service
The hotel is in an excellent location near the zocalo.
Stayed 5 nights in Jun 2023
Verified review

10/10 Excellent

ana lilia

Liked: Cleanliness, amenities, property conditions & facilities
Excelente
Stayed 1 night in May 2025
Verified review

8/10 Good

Sebastian

Liked: Cleanliness, staff & service, property conditions & facilities
It’s a good place to do a ENARM
Stayed 2 nights in Sep 2024
Verified review

10/10 Excellent

gilles

Liked: Cleanliness, staff & service, property conditions & facilities
More quiet on street side.
Stayed 2 nights in Jan 2025
Verified review

10/10 Excellent

Edgar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location. Not even a block away from Zocalo. The installations are great and has a restaurant downstairs. Oxxo convenient store, pharmacy and shoppings super closed by.
Stayed 3 nights in Sep 2022
Verified review

4/10 Poor

Jimmy

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
It was in a good area , the cathedral is walking distance staff isn’t the friendliest , a bit of an attitude
Stayed 1 night in Feb 2024
Verified review

8/10 Good

Rose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Puebla

Service was excellent. Clean and walking distance to Zocalo 2min. Starbucks and a Pharmacy with Dr office on the corner. Tours by Toribus available at Zocalo. Catedral and many restaurants and shopping walking distance. Calle de Los dulces. Also a street full of Talavera items, Los Sapos, Barrio del Artista Most of all you will feel safe
Cemita
Pozole
Stayed 8 nights in May 2023
Verified review

8/10 Good

Marcus Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Ccc
Stayed 1 night in Jun 2024
Verified review

6/10 Okay

Tri

The internet did not work the whole time. The mainstreet can be very noise.
Stayed 3 nights in May 2024
Verified review

4/10 Poor

Edward

Disliked: Cleanliness, property conditions & facilities
Shower and sink took a long time to drain. Toilet clogged easily and spilled over. Maintenance came promptly and unclogged it, however refused to provide cleaning/disinfectant products as he said since there was no smell, it wasn't a problem. The provided shampoo did not lather. The location is downtown which is great for tourism, however the cathedral bells ring multiple times an hour not stopping throughout the night. The bells would continuous wake us up and we could hear the neighbours also waking up as the walls were very thin. Regular cleaning staff and front desk personnel were nice and friendly.
Verified review

2/10 Terrible

Javier

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

WORST EXPERIENCE GILFER HOTEL

I contracted Covid the afternoon I arrived after I tested. I notified the cleaning staff not to enter to protect her. I wasn't ill but I had tested positive. I would go out to pick up my food or eat at an outdoor restaurant. The manager told me I would have to leave! I would have to go to my families home (I'm on vacation. I have no family there) or she would call the police to remove me or an ambulance to take me to the hospital. I had already gone to the hospital to confirm my self test and was seen by a physician who told me I tested positive but had no medical issues. Two days later I went to another hospital and saw a Pulmonary specialist who requested a scan of my lungs and said the same thing. I am vaccinated. I contracted Covid, however, I was not sick. She then asked me to see my medical records so she could view them. I declined. This was the WORST experience in my travels I have ever experienced. I will NEVER visit the city again. I contacted the Secretaría de Salud who advised me that it was illegal for anyone to demand to view the medical records of someone. I stayed until my departure date and have not and will not return
Stayed 7 nights in Aug 2023
Verified review

8/10 Good

Octavio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo muy bien, sigue siendo un hotel confortable, confiable y muy bien ubicado. Además su costo es razonable. Solo observar que debe mejorarse en el baño el área de la ducha. La regadera está en mal estado, ni sale suficiente agua y tiene baja presión. Es necesario sustituir los accesorios.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Myriam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente servicio nos agrado mucho
Stayed 1 night in Jun 2026
Verified review

2/10 Terrible

Aaron

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Pésimo, no respetaron la habitación que reserve, para empezar comentaron que no estaba la reservación. Después de ub rato de estar alegando, optaron por darme 1 habitación en otro hotel, sin aire acondicionado, una cama individual. Pésimo la verdad. Muy mal servicio, ellos dijeron que Expedia tenía la culpa y que tenía que hablar con ustedes y reclamarles. Ojalá solucionen ese mal rato y día que pase. La 2da noche mágicamente me regresaron al hotel de mi reservación. Ojo con lo sucedido Expedia.
Stayed 2 nights in May 2026
Verified review

2/10 Terrible

Rodrigo

Disliked: Staff & service, amenities, property conditions & facilities
El peor hotel en el que no me he hospedado, ahora explico porque, tuvieron fallas eléctricas y no nos dieron habitación, su mejor solución fue mandarnos al hotel más lejos posible, lo peor es que no fue un caso aislado, fuimos cerca de 10 personas a las que nos mandaron a otros hoteles lejos, la atención muy pasivos agresivos, no recomiendo
Stayed 3 nights in May 2026
Verified review

2/10 Terrible

Alan Uriel

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
No fue posible valorar esto, ya que al llegar al check in me dijeron que Expedia no paso mi reservacion y no tenian habitaciones disponibles. Me enviaron a otro hotel, el cual fue terrible, parecia una posada.
Stayed 3 nights in May 2026
Verified review

4/10 Poor

EDGARDO RENE

Disliked: Amenities, property conditions & facilities
No se nos respetó la reservación inicial y nos enviaron a otro hotel en las afueras de la ciudad donde no teníamos nuestro evento ya programado, no nos reembolsaron la diferencia en el costo ni hicieron lo posible por regresarnos al hotel inicial.
Stayed 4 nights in May 2026