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Hotel Andante

Property class: 3.5
Guests find quiet moments with books from the well-stocked library or rejuvenate with spa treatments that leave them refreshed and renewed

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Photo gallery for Hotel Andante

A hotel room with a bed, a TV, a desk, a chair, and a window with curtains. - Hotel Andante (Puebla)
A pink building with balconies and a clock tower, featuring a storefront with a bicycle sign. - Hotel Andante (Puebla)
A spacious lobby with high ceilings, white columns, and a patterned rug. There are seating areas with chairs and a table, and artwork on the walls. - Hotel Andante (Puebla)
A spacious lobby with a high ceiling, a mezzanine level, and a large abstract painting on the wall. - Hotel Andante (Puebla)
A staircase with a brass railing, a red velvet chair, and two bicycles. - Hotel Andante (Puebla)
Hotel Andante creates a peaceful retreat in central Puebla with thoughtful amenities. Travelers can sip coffee in the on-site shop, browse the library collection, or book spa services. The terrace provides a pleasant spot to relax, while the gym keeps fitness routines on track.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
  • Business services

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Double Suite Deluxe with Street View

A hotel room with two beds, a desk, a chair, a TV, and a red carpet.

Double Suite Deluxe with Street View

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard Room, 1 King Bed

A bedroom with a bed, bedside table, lamp, artwork, window with curtains, and a TV.

Standard Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Basic Room (Minuet)

A hotel room with a bed, desk, chair, wardrobe, and a TV.

Basic Room (Minuet)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Junior Suite, 1 King Bed

A hotel room with a bed, a bedside table with a radio, a television, a chandelier, and a large mirror.

Junior Suite, 1 King Bed

  • City view
  • 38 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Double Room

A hotel room with two beds, a red chair, a mirror, and a painting on the wall.

Standard Double Room

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 38 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Suite

A modern hotel room with a curved layout, a large bed, a seating area with a TV, and a bright pink accent wall.

Suite

  • 27 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Room Standard

A modern bedroom with a large bed, a television, a chair, and a painting on the wall.

Room Standard

  • 20 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

About the neighborhood

Located in Puebla, Hotel Andante is in the city center. Notable landmarks in the area include Zócalo de Puebla and Great Pyramid of Cholula, and travelers wishing to experience a bit of culture can try Metropolitan Auditorium. Check out an event or a game at Cuauhtemoc Stadium, and consider making time for Africam Safari, a top attraction not to be missed. Visit our Puebla travel guide
Map
2 Oriente 15, Centro, Puebla, PUE, 72000

What's nearby

  • A nighttime plaza with people sitting on benches, trees, and illuminated buildings.
    Zócalo de Puebla
    2 min walk - 0.1 miles
  • A historic cathedral with two prominent towers and a large clock.
    Puebla Cathedral
    3 min walk - 0.2 miles
  • A cobblestone street with a large cross monument, shops, and traditional textiles.
    El Parian Market
    5 min walk - 0.3 miles
  • A colorful street lined with potted plants and people walking.
    Los Sapos Bazaar
    7 min walk - 0.4 miles
  • Puebla Convention Center
    8 min walk - 0.5 miles

Getting around

  • Puebla–Cholula Tourist Train Terminal
    8 min drive
  • Puebla Intl. Airport (PBC)
    43 min drive

Restaurants

  • Starbucks
    1 min walk
  • Restaurante Hotel Royalty
    3 min walk
  • The Italian Coffee Company
    2 min walk
  • Vittorio's
    2 min walk
  • Vips
    1 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • No onsite parking available

Food and drink

  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Bistró Café Amadeus

Things to do

  • Bicycle rentals
  • Gym
  • Library

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center

Outdoors

  • Terrace

Spa

  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible path of travel

More

  • Banquet hall
  • Baroque architecture
  • Smoking not allowed

Room amenities

Bedroom

  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: noon
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 400 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: MXN 1000

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: MXN 400 per pet (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A car is not required for transportation to and from this property

Frequently asked questions

Is Hotel Andante pet-friendly?

Yes, dogs are allowed at this property. There's a fee of MXN 400 per pet, per night. Service animals are exempt from fees.

How much is parking?

This property doesn't offer parking.

What time is check-in at Hotel Andante?

Check-in start time: 3 PM; Check-in end time: noon.

What time is check-out at Hotel Andante?

Check-out is at noon.

Where is Hotel Andante located?

Located in Puebla Historic Center, this boutique hotel is within a 10-minute walk of Zócalo de Puebla, Puebla Cathedral, and Puebla Convention Center. Angelopolis Commercial Center and Cuauhtemoc Stadium are also within 6 mi (10 km). Puebla–Cholula Tourist Train Terminal is 22 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Andante Reviews

9.2

Wonderful

9.4

Cleanliness

9.8

Location

9.4

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 179 out of 268 reviews
Rating 8 - Good. 65 out of 268 reviews
Rating 6 - Okay. 13 out of 268 reviews
Rating 4 - Poor. 7 out of 268 reviews
Rating 2 - Terrible. 4 out of 268 reviews

Reviews

Verified review

8/10 Good

Gary

Liked: Staff & service
The staff were very helpful and friendly the location to shops, the zocalo, and several restaurants were very convenient
Stayed 7 nights in Jun 2026
Verified review

10/10 Excellent

Gilberto

Wonderful staff. Great location . Comfortable room
Stayed 5 nights in Feb 2026
Verified review

8/10 Good

Rick

Liked: Cleanliness, staff & service, amenities
Very clean and very nice friendly staff. Breakfast and a were deficient
Stayed 5 nights in Feb 2026
Verified review

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room for the price. Good place to stay if you like to be in downtown
Stayed 1 night in Apr 2025
Verified review

10/10 Excellent

Socorro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleanliness great staff
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent location

Hotel is in ideal location for the historical center of Puenla. Clean and comfortable rooms.
Stayed 8 nights in Feb 2025
Verified review

4/10 Poor

Michel

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Ok. Great location.

Good location. Friendly warm staff. But the music theme, cheap composer “portraits” and gaudy but tired colors were a bit much. Velvet headboards! Velvet cannot be cleaned. Great location!
Stayed 1 night in Sep 2025
Verified review

6/10 Okay

Marie

Liked: Cleanliness, staff & service
My husband and I differ on our opinion of our stay here. He and I both liked it for the convenience and its proximity to the park (zocalo) and general area, such as close to Starbucks and also The Italian Coffee company. I liked how it was close to many shops to shop at. We were disappointed in the internet at this hotel. We had trouble connecting and staying connected. If you are in a situation where your smart phone didn't work or you had no service and needed wi-fi be aware that this may not be the best place for this reason. I had to run to Starbucks just to contact another family member someplace else through Whatsapp. The place is generally clean and the beds were comfy, I had no idea that they served breakfast here, something that the desk clerk in the small lobby didn't inform me. It is a light breakfast, and so if you are good with a ham and Swiss croissant with coffee--you should be fine. The bathroom was clean, but the towels are a little old/worn and the bathroom lacked floor mats.
Verified review

10/10 Excellent

Mariano

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like how well known and friendly was the staff
Stayed 1 night in Jul 2026
Verified review

6/10 Okay

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
For the price, I expected much more. There are several hotels in the area that are much cheaper and nicer. There is no overnight parking nearby and we had to walk about 10 mins with our bags. There was no working wifi our entire stay. The musician theme is unique, and the staff was friendly and helpful.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Oscar Omar

Liked: Amenities, property conditions & facilities
Everything was OK
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Agustina

Liked: Cleanliness, staff & service, property conditions & facilities
I like the location, rooms are clean
Stayed 2 nights in May 2022
Verified review

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and awesome theme decor
Stayed 1 night in Oct 2022
Verified review

8/10 Good

Nicholas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay in the heart of Centro Histórico, a few rough edges but if you are on a budget it is a great option and staff are wonderful.
Stayed 7 nights in Dec 2023
Verified review

10/10 Excellent

Tyler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet, clean, comfortable, walkable, safe
Stayed 7 nights in May 2022
Verified review

10/10 Excellent

Valerie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are very helpful and the hotel decor is fascinating. The rooms are spacious and there are comfortable places to lounge in the common areas. The coffee and breakfast at the hotel are also very good.
Stayed 4 nights in Jan 2023
Verified review

10/10 Excellent

HELEN

Liked: Cleanliness, staff & service, property conditions & facilities
We had a great stay at the Adante Hotel. Very unique decor throughout. The staff was exceptional!! Would return😊
Stayed 2 nights in Feb 2023
Verified review

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very lovely boutique hotel in the heart of Puebla! The music and art theme are carried throughout the property, with classical music heard everywhere! Finally, background music that isn't head-throbbing! A fine hotel!
Stayed 4 nights in Feb 2023
Verified review

10/10 Excellent

Salvador

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good enough.
Stayed 2 nights in Dec 2024
Verified review

10/10 Excellent

Yolanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome
Stayed 1 night in Oct 2023
Verified review

8/10 Good

ROMAN

Liked: Amenities
Ok
Stayed 1 night in Aug 2025
Verified review

8/10 Good

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Jul 2023
Verified review

6/10 Okay

adelaida

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Bathroom not clean, carpets dirty fewroom amenities
Stayed 1 night in Jan 2023
Verified review

6/10 Okay

Raghunath

Disliked: Staff & service
Let me tell you why we are disappointed. When we booked online the only question was do you need smoking or non smoking. there was no question/option about AC / non AC. First night we could not sleep even for a minute as the room was without AC . we talked to manager wo said there was no AC room available. second day with lots of request they gave us AC room but charged additional US $ 43 for a night. very angry.
Stayed 2 nights in May 2024
Verified review

2/10 Terrible

Matthew

Disliked: Staff & service
A warning to all Americans. Do NOT stay at this hotel. I booked my stay through Expedia. They asked for my card upon my arrival, I assumed it was for incidentals. They charged me a second time. When I noticed the charge i confronted management. They said they would call Expedia and fix it. I ended up having to call Expedia only to find out the hotel never attempted to refund my money. Now I must wait 7 business days for my refund. I budgeted exactly what I needed for this trip and this hotel screwed me over big time. DO NOT STAY HERE. Aside from the double charging, the AC’s don’t work, room service is terrible, and there’s an extremely loud night club across the street that goes hard until 4am. Trust me, just find another hotel.
Stayed 4 nights in May 2023