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Holiday Inn Puebla Finsa by IHG

Property class: 4

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Photo gallery for Holiday Inn Puebla Finsa by IHG

An indoor swimming pool with clear glass walls, lounge chairs, and a floating ring. - Holiday Inn Puebla Finsa by IHG (Puebla)
A modern Holiday Inn hotel with a curved facade, multiple windows, and a central entrance with a canopy. - Holiday Inn Puebla Finsa by IHG (Puebla)
A dining area with a table, chairs, and a white umbrella. - Holiday Inn Puebla Finsa by IHG (Puebla)
Room - Holiday Inn Puebla Finsa by IHG (Puebla)
A lobby with sofas, tables, and a Starbucks sign. - Holiday Inn Puebla Finsa by IHG (Puebla)
You can look forward to dry cleaning/laundry services, a bar, and a gym at Holiday Inn Puebla Finsa by IHG. Treat yourself to a massage at Holiday Inn Finsa Spa, the onsite spa. The on-site international cuisine restaurant, Las Meninas, offers breakfast, lunch, and dinner. Free in-room WiFi is available to all guests, along with a business center and a steam room.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Spa
  • Pet friendly
  • Free WiFi

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Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Premium Room

A modern living room with a wooden entertainment unit, a flat-screen TV, a yellow chair, and a desk.

Premium Room

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed
  • Free wired internet

View all photos for Standard Room, 1 King Bed

A modern living room with a wooden entertainment unit, a flat-screen TV, a yellow chair, and a desk.

Standard Room, 1 King Bed

  • City view
  • 46 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Standard Room

A bed with white bedding and pillows against a textured wall.

Standard Room

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed
  • Free wired internet

View all photos for Suite, 1 King Bed

A modern hotel room with a bed, a desk, a coffee table, and a large window with curtains.

Suite, 1 King Bed

9.8 out of 10
Exceptional
(6 reviews)
  • 56 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Standard Room, 2 Double Beds, Accessible

A yellow chair, a small grey appliance, and a wooden counter with bottles in the background.

Standard Room, 2 Double Beds, Accessible

  • Mountain view
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free wired internet

View all photos for Suite, 1 Bedroom

A modern bathroom with a large mirror, two sinks, and a shower area.

Suite, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed
  • Free wired internet

View all photos for Standard Room, 1 King Bed (Top Floor)

A modern living room with a wooden entertainment unit, a flat-screen TV, a yellow chair, and a desk.

Standard Room, 1 King Bed (Top Floor)

8.0 out of 10
Very good
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Standard Room, 2 Double Beds (Club Floor)

A modern living room with a wooden entertainment unit, a flat-screen TV, a yellow chair, and a desk.

Standard Room, 2 Double Beds (Club Floor)

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free wired internet

View all photos for Standard Room, 2 Double Beds

A hotel room with two beds, a large window with curtains, a modern headboard, and a wall-mounted light fixture.

Standard Room, 2 Double Beds

9.4 out of 10
Exceptional
(22 reviews)
  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free wired internet

View all photos for Standard Room, 1 King Bed, Mountain View

A modern hotel room with a large bed, bedside lamps, a wooden headboard, and a small wooden side table.

Standard Room, 1 King Bed, Mountain View

10.0 out of 10
Exceptional
(3 reviews)
  • Mountain view
  • 46 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Standard Room, 2 Double Beds (Volcano View)

A hotel room with two beds, a large window with curtains, a modern headboard, and a wall-mounted light fixture.

Standard Room, 2 Double Beds (Volcano View)

9.0 out of 10
Wonderful
(12 reviews)
  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free wired internet

About the neighborhood

Puebla is home to Holiday Inn Puebla Finsa by IHG. Notable landmarks in the area include Puebla Cathedral and Great Pyramid of Cholula. Looking to enjoy an event or a game while in town? See what's going on at Cuauhtemoc Stadium, or consider a night out at Auditorio GNP. Visit our Puebla travel guide
Map
Lateral Mexico - Puebla: 7719, Rancho Moratilla, Puebla, PUE, 72110

What's nearby

  • Ancient ruins with stepped terraces and a church on a hill.
    Great Pyramid of Cholula
    19 min drive - 11.7 miles
  • A street lined with colorful buildings, outdoor cafes, and flags.
    Zócalo de Puebla
    22 min drive - 7.9 miles
  • FINSA
    5 min walk - 0.3 miles
  • Parque del Paseo de Los Gigantes
    14 min walk - 0.7 miles
  • Finsa Industrial Park
    2 min drive - 2.1 miles

Getting around

  • Puebla–Cholula Tourist Train Terminal
    15 min drive
  • Puebla Intl. Airport (PBC)
    25 min drive

Restaurants

  • Starbucks
    12 min walk
  • Pollo Feliz
    15 min walk
  • Toks
    13 min walk
  • Pozolería Los Ángeles
    16 min walk
  • Tacos Los Chicanos
    16 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible van parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 11:00 AM on weekdays and 6:30 AM to 1:00 PM on weekends; MXN 310 for adults and MXN 310 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Las Meninas

Things to do

  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool
  • Steam room

Family friendly

  • Crib (surcharge)
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Turndown service

Business services

  • 850 square feet of conference space
  • Business center
  • Meeting rooms

Full-service spa

  • 2 treatment rooms
  • Couples treatment rooms
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator (50 inch wide door)
  • Pool access ramp on site
  • Pool hoist on site
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 1 building
  • 6 floors
  • Ballroom
  • Banquet hall
  • Built in 2007
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Crib (surcharge)
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Phone
  • Safe
  • Washing machine

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 1 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 714 per accommodation, per stay, plus a one-time cleaning fee of MXN 714 and a deposit of MXN 3000 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MXN 416.50 per day
Cribs (infant beds) are available for MXN 416.50 per day

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MXN 310 for adults and MXN 310 for children
  • Pet deposit: MXN 3000 per stay
  • Pet fee: MXN 714 per accommodation, per stay plus MXN 714 one-time cleaning fee
  • Service animals are exempt from fees
  • Crib (infant bed) fee: MXN 416.50 per day
  • Rollaway bed fee: MXN 416.50 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Holiday Inn Puebla Finsa by IHG have a pool?

Yes, this property has an indoor pool.

Is Holiday Inn Puebla Finsa by IHG pet-friendly?

Yes, cats and dogs are allowed at this property. There's a deposit of MXN 3000 per stay and a fee of MXN 714 per accommodation, per stay. A cleaning fee of MXN 714 also applies. Service animals are exempt from fees.

How much is parking?

Self parking is free at this property.

What time is check-in at Holiday Inn Puebla Finsa by IHG?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Holiday Inn Puebla Finsa by IHG?

Check-out is at 1 PM.

Where is Holiday Inn Puebla Finsa by IHG located?

Situated in Puebla, this spa hotel is 0.6 mi (0.9 km) from Parque del Paseo de Los Gigantes and within 3 mi (5 km) of FINSA and Galerías Serdán. Cuexcomate Volcano and Finsa Industrial Park are also within 3 mi (5 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Holiday Inn Puebla Finsa by IHG Reviews

9.2

Wonderful

9.6

Cleanliness

8.2

Location

9.2

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 686 out of 953 reviews
Rating 8 - Good. 193 out of 953 reviews
Rating 6 - Okay. 38 out of 953 reviews
Rating 4 - Poor. 20 out of 953 reviews
Rating 2 - Terrible. 16 out of 953 reviews

Reviews

Verified review

10/10 Excellent

Arturo

Liked: Cleanliness, amenities, property conditions & facilities
Staff was very friendly, room was spacious
Stayed 1 night in Nov 2025
Verified review

8/10 Good

Karina

Liked: Cleanliness, amenities
Large rooms, with comfy beds and big bathrooms. Great view of the volcanoes. Indoor pool is nice.
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Alejandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the way it was so clean and the pool is indoor great for families and the black out curtains amazing we slept in late
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Ines

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking was enclosed and the breakfast menu had different options daily
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Cecilia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are very friendly
Stayed 2 nights in Sep 2024
Verified review

10/10 Excellent

Karla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Es PET Friendly 😁
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Lucy

Liked: Cleanliness, staff & service, property conditions & facilities
Loved everything! The bed was so comfortable!
Stayed 1 night in Jun 2024
Verified review

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing!

The hotels, beautiful, the service was excellent, the rooms are very spacious, AC and Wi-Fi working perfectly fine, it’s right by the highway towards Veracruz so it’s very convenient. The breakfast was delicious and affordable.
Stayed 1 night in Jun 2024
Verified review

8/10 Good

Kenia

Liked: Cleanliness, staff & service
In general it’s a good hotel. The staff is gentle. Negative points: the pool water is cold as well as the “hot tube”. We chose the hotel for the hot tube but couldn’t ever use it. When we tried to use the sauna it was cold s well. We mentioned these problems a few times to the staff without success. Finally, the price of the breakfast is not the one advertised on Expedia. Instead of 200 MX per person, we payed up to 280 MX depending on the day. Regular price was 230 MX. Again, complaining to the hotel did not help.
Stayed 8 nights in Dec 2024
Verified review

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All excellent. A very good hotel.
Stayed 4 nights in Apr 2026
Verified review

8/10 Good

Adrián

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Rene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente hotel
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best Stay since a long time

I loved the whole stay
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Danú

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a really good hotel for business purposes!!
Stayed 3 nights in Apr 2025
Verified review

10/10 Excellent

Myrna Elideth

Liked: Cleanliness, staff & service, amenities
Excelente
Stayed 1 night in Feb 2026
Verified review

8/10 Good

ADRIANA BEATRIZ RAMIREZ

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good business hotel
Stayed 2 nights in Mar 2025
Verified review

8/10 Good

Fabian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast is the same options every morning ,
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, amenities
Todo excelente
Stayed 3 nights in Nov 2025
Verified review

10/10 Excellent

Wade

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was great, room service and concierge were wow....
Stayed 1 night in Aug 2025
Verified review

6/10 Okay

Morris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a good hotel if you have business in the area or are just passing through for the night. Clean, large rooms, friendly staff. But the location isn’t great.
Stayed 3 nights in Aug 2025
Verified review

10/10 Excellent

Anabel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Feb 2026
Verified review

6/10 Okay

FRANCISCO

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Bety

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente

Excelente
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Dawn

Liked: Cleanliness, staff & service, property conditions & facilities
COLD “Hot Tub” - the pool was actually warmer! It was very disappointing since it was the main reason I booked it. Arrived after 12 hour day of driving. Booking came with two free drinks, but we were charged for them. They took them off the bill, but c’mon… Hotel and room were nice, with secure parking.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Leonardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked everything
Stayed 1 night in Mar 2025