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Holiday Inn Express Puebla by IHG

3.5 star property
Hotel with free breakfast, near Zócalo de Puebla

Choose dates to view prices

Holiday Inn Express Puebla is centrally located, perfect for exploring. Enjoy a breakfast buffet, 24-hour gym, indoor pool, and terrace with city views. Attentive staff ensure a pleasant stay, just minutes from Angelopolis Commercial Center.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • 24/7 front desk
  • Room service
  • Gym
  • Housekeeping
  • Pool

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Standard Room, 1 King Bed, City View

In-room safe, desk, blackout drapes, soundproofing

Standard Room, 1 King Bed, City View

9.6 out of 10
Exceptional
(5 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Smart TV
Blackout drapes/curtains
Private bathroom
Eco-friendly toiletries
Hair dryer
  • 18 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, City View

In-room safe, desk, blackout drapes, soundproofing

Standard Room, 2 Queen Beds, City View

9.8 out of 10
Exceptional
(10 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Smart TV
Blackout drapes/curtains
Private bathroom
Eco-friendly toiletries
Hair dryer
  • 18 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

In-room safe, desk, blackout drapes, soundproofing

Standard Room, 2 Queen Beds

9.4 out of 10
Exceptional
(121 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Smart TV
Blackout drapes/curtains
Private bathroom
Eco-friendly toiletries
Hair dryer
  • 18 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

In-room safe, desk, blackout drapes, soundproofing

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(56 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Smart TV
Blackout drapes/curtains
Private bathroom
Eco-friendly toiletries
Hair dryer
  • 18 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

View from room

Suite, 1 King Bed

8.0 out of 10
Very good
(1 review)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Smart TV
Blackout drapes/curtains
Sofa bed - queen
Private bathroom
Eco-friendly toiletries
  • 20 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room

In-room safe, desk, blackout drapes, soundproofing

Standard Room

8.8 out of 10
Excellent
(11 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Smart TV
Blackout drapes/curtains
Private bathroom
Eco-friendly toiletries
Hair dryer
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed OR 1 King Bed

View all photos for Suite, 1 King Bed (Bath and Walk-In Shower)

In-room safe, desk, blackout drapes, soundproofing

Suite, 1 King Bed (Bath and Walk-In Shower)

8.0 out of 10
Very good
(1 review)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Smart TV
Blackout drapes/curtains
Private bathroom
Eco-friendly toiletries
Hair dryer
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed (Walk-In Shower)

View from room

Suite, 1 King Bed (Walk-In Shower)

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Smart TV
Blackout drapes/curtains
Private bathroom
Eco-friendly toiletries
Hair dryer
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible

In-room safe, desk, blackout drapes, soundproofing

Standard Room, 1 King Bed, Accessible

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Smart TV
Blackout drapes/curtains
Private bathroom
Eco-friendly toiletries
Hair dryer
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Map
Blvd. Hermanos Serdan 45, Colonia Amor, Puebla, PUE, 72140

What's nearby

  • Fuente de los Frailes - 9 min walk - 0.5 miles
  • Galerías Serdán - 17 min walk - 0.9 miles
  • Triangulo Las Animas Shopping Center - 3 min drive - 1.7 miles
  • Cuexcomate Volcano - 3 min drive - 1.4 miles
  • Museum of the Mexican Army and Air Force - 4 min drive - 1.2 miles

Getting around

  • Puebla–Cholula Tourist Train Terminal - 6 min drive
  • Puebla Intl. Airport (PBC) - 33 min drive

Restaurants

  • ‪Carl’s Jr. - ‬2 min walk
  • ‪Xanta Gastronomía - ‬5 min walk
  • ‪La Cocina de Los Angeles - ‬1 min walk
  • ‪Tortas El Rayito - ‬4 min walk
  • ‪Los Dos Compadres - ‬5 min walk

About this property

Holiday Inn Express Puebla by IHG

Hotel near Zócalo de Puebla
Located close to Puebla Cathedral and Angelopolis Commercial Center, Holiday Inn Express Puebla by IHG provides free self-serve breakfast, a grocery/convenience store, and a terrace. In addition to dry cleaning/laundry services and a 24-hour gym, guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • An indoor pool
  • Free self parking
  • A ballroom, ATM/banking services, and a banquet hall
  • 17 meeting rooms, a 24-hour front desk, and a vending machine
  • Guest reviews give top marks for the breakfast, helpful staff, and location
Room features
All 189 rooms feature comforts such as 24-hour room service and laptop-compatible safes, as well as thoughtful touches like free WiFi and air conditioning. Guest reviews highly rate the clean rooms at the property.
Extra conveniences in all rooms include:
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and showers
  • 49-inch Smart TVs with satellite channels
  • Electric kettles, daily housekeeping, and desks

Similar properties

Suite, 1 King Bed, Terrace, City View | View from room
Four Points By Sheraton Puebla
  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi
9.4 out of 10, Exceptional, 1,174 reviews
Four Points By Sheraton Puebla

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free self-serve breakfast available 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 17 meeting rooms
  • 2,067 square feet of conference space
  • 24-hour business center
  • Computer station

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Braille/raised signage
  • Elevator (31 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 7 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Ballroom
  • Banquet hall
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • Reception hall
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 49-inch smart TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 1 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

Pool access available from 9:00 AM to 9:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Hotel Puebla
Holiday Inn Express Puebla
Holiday Inn Express Puebla Hotel Puebla
Holiday Inn Puebla
Puebla Holiday Inn
Holiday Inn Express Puebla Hotel

Frequently asked questions

Does Holiday Inn Express Puebla by IHG have a pool?

Yes, this property has an indoor pool. Pool access is from 9:00 AM–9:00 PM.

Is Holiday Inn Express Puebla by IHG pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is free at this property.

What time is check-in at Holiday Inn Express Puebla by IHG?

Check-in start time: 3 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Holiday Inn Express Puebla by IHG?

Check-out is at 1 PM.

Where is Holiday Inn Express Puebla by IHG located?

Situated in Puebla, this hotel is within 3 mi (5 km) of Zócalo de Puebla, Puebla Cathedral, and Puebla Convention Center. Angelopolis Commercial Center and Parque del Paseo de Los Gigantes are also within 3 mi (5 km). Puebla–Cholula Tourist Train Terminal is 29 minutes by foot.

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Reviews

Holiday Inn Express Puebla by IHG Reviews

9.4

Exceptional

9.4

Cleanliness

9.4

Amenities

9.6

Staff & service

9.4

Eco-friendliness

9.2

Property conditions & facilities
Rating 10 - Excellent. 1241 out of 1629 reviews
Rating 8 - Good. 286 out of 1629 reviews
Rating 6 - Okay. 63 out of 1629 reviews
Rating 4 - Poor. 14 out of 1629 reviews
Rating 2 - Terrible. 25 out of 1629 reviews

Reviews

10/10 Excellent

Kenneth

Liked: Cleanliness, amenities, property conditions & facilities
Clean, secure, free parking and breakfast.
Stayed 2 nights in Oct 2025

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 1 night in Jul 2025

10/10 Excellent

Javier

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great indoor pool and breakfast!
Stayed 1 night in May 2025

10/10 Excellent

LORENIA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experiencia!
Stayed 3 nights in Nov 2025

10/10 Excellent

Vianey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommended for business or leisure travel!
Stayed 1 night in Jul 2025

10/10 Excellent

Maria Guadalupe Lopez

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 7 nights in Oct 2025

10/10 Excellent

LILIANA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, friendly staff, quiet
Stayed 1 night in Aug 2025

8/10 Good

Jose Luis

Liked: Cleanliness, amenities, property conditions & facilities
All in checking was very good
Stayed 2 nights in Oct 2025

10/10 Excellent

Hugo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was delicious
Stayed 1 night in Aug 2025

10/10 Excellent

Ireri

Liked: Cleanliness, staff & service
The lobster was good
Stayed 1 night in Oct 2025

10/10 Excellent

Luis Ángel Suárez

Liked: Cleanliness, staff & service, property conditions & facilities
Todo excelente
Stayed 1 night in Aug 2025

10/10 Excellent

Gilberto

Liked: Cleanliness, amenities
Everything and everyone was on point
Stayed 4 nights in Aug 2025

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 1 night in Sep 2025

10/10 Excellent

Gilberto

Liked: Cleanliness, amenities
Everything was great ,price , amenities, customer care,food ,etc just great Keep it up coz I will return
Stayed 2 nights in Sep 2025

10/10 Excellent

Marco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 4 nights in Aug 2025

10/10 Excellent

Mario Arturo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente todo
Stayed 2 nights in Jul 2025

10/10 Excellent

MARCO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 1 night in Aug 2025

10/10 Excellent

Eliseo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 2 nights in Jul 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities

Good value

Food can be improved by serving more local traditional food
Stayed 2 nights in Aug 2025

2/10 Terrible

GABRIIEL

Disliked: Cleanliness, amenities, property conditions & facilities
Terrible!
Stayed 2 nights in Oct 2025

10/10 Excellent

Pau

Liked: Cleanliness, amenities, property conditions & facilities
.
Stayed 1 night in Nov 2025

6/10 Okay

Elizabeth

Liked: Staff & service
Disliked: Cleanliness
The bathroom was dirty during my entire stay. I bought a spray to disinfect it.
Stayed 7 nights in Oct 2025

8/10 Good

Jörg Michael

Liked: Cleanliness, staff & service, property conditions & facilities
In general a good place to stay, sometimes a little bit noisy. Ear plugs are a good recommendation.
Stayed 3 nights in Jul 2025

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, property conditions & facilities
Birn
Stayed 2 nights in Aug 2025

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 2 nights in Oct 2025
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Policies

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