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Casa Juárez

3.0 star property
Pet-friendly hotel with free breakfast connected to the convention center in Puebla

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Casa Juárez offers a peaceful urban oasis in the city center. Start your day with a continental breakfast, then explore nearby attractions with rental bikes. Upon return, drop off clothes for laundry or dry cleaning and connect to free WiFi while waiting for your spa appointment.

Reviews

10 out of 10
Exceptional

Popular amenities

  • Spa
  • Breakfast included
  • Pet friendly
  • Room service
  • Housekeeping
  • Laundry

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Deluxe Room

Deluxe Room | Frette Italian sheets, premium bedding, down comforters

Deluxe Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Individually furnished
Individually decorated
Heating
Free cribs/infant beds
Kitchenette
Full-sized refrigerator/freezer
Dining table
  • 29 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe King

Deluxe King | Frette Italian sheets, premium bedding, down comforters

Deluxe King

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Heating
Free cribs/infant beds
Full-sized refrigerator/freezer
Dining table
Minibar (some free items)
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Double

Premier Double | Frette Italian sheets, premium bedding, down comforters

Premier Double

Highlights

Soundproofed
Individually furnished
Individually decorated
Heating
Free cribs/infant beds
Kitchenette
Full-sized refrigerator/freezer
Dining table
  • Sleeps 4
  • 2 Double Beds

View all photos for Master Suite

Master Suite | Frette Italian sheets, premium bedding, down comforters

Master Suite

Highlights

Furnished balcony
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Free cribs/infant beds
  • 53 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

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About the neighborhood

Map
Av. Juárez 1704A, Zona Esmeralda, Puebla, PUE, 72160

What's nearby

  • Museum of the Mexican Army and Air Force - 5 min walk - 0.3 miles
  • Zócalo de Puebla - 3 min drive - 1.0 mile
  • Puebla Cathedral - 3 min drive - 1.0 mile
  • Santo Domingo Church - 3 min drive - 1.0 mile
  • Los Sapos Bazaar - 3 min drive - 1.2 miles

Getting around

  • Puebla–Cholula Tourist Train Terminal - 9 min drive
  • Puebla Intl. Airport (PBC) - 38 min drive

Restaurants

  • ‪La Silla - ‬3 min walk
  • ‪La Dueña - ‬3 min walk
  • ‪RAU Restaurante de Aplicación Universitaria - ‬2 min walk
  • ‪El Club - ‬3 min walk
  • ‪taco grill & bar - ‬3 min walk

About this property

Casa Juárez

Hotel near Zócalo de Puebla
Close to Puebla Cathedral, Casa Juárez provides free continental breakfast, a terrace, and a garden. Treat yourself to spa services, such as a massage or a facial. In addition to dry cleaning/laundry services, guests can connect to free in-room WiFi, with speed of 50+ Mbps.
Additional perks include:
  • Free bicycle rentals, express check-out, and express check-in
  • Tour/ticket assistance, a TV in the lobby, and wedding services
  • Smoke-free premises and books
Room features
All guestrooms are individually furnished, and boast comforts such as premium bedding and laptop-friendly workspaces, as well as perks like free WiFi and minibars (stocked with some free items).
Other conveniences in all rooms include:
  • Highchairs, children's books, and free infant beds
  • Hypo-allergenic bedding, Frette Italian sheets, and Select Comfort beds
  • Bathrooms with rainfall showers and free toiletries
  • 111-cm Smart TVs with Netflix, streaming services, and premium channels
  • Wardrobes/closets, full-sized refrigerators/freezers, and microwaves

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Holiday Inn Express Puebla by IHG
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Free continental breakfast available daily 8:00 AM to noon

Things to do

  • Books
  • Free bicycle rentals
  • TV in common areas

Family friendly

  • Children's books
  • Dining table
  • High chair
  • In-room crib
  • In-room full-sized refrigerator/freezer
  • In-room microwave
  • Soundproofed rooms

Conveniences

  • Guidebooks
  • Limited-hour front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Garden
  • Terrace

Spa

  • Facials
  • In-room massages
  • Prenatal massages
  • Sports massages

Accessibility

  • No elevator
  • Smooth flooring in room

More

  • Communal living room
  • Mosquito nets
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Frette Italian sheets
  • Hypo-allergenic bedding
  • Select Comfort mattress

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 111-cm smart TV with premium cable channels
  • Netflix
  • Streaming services

Food and drink

  • Champagne service
  • Dining table
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Free minibar (limited items)
  • Full-sized refrigerator/freezer
  • Limited room service
  • Microwave
  • Restaurant dining guides

More

  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Portable fan
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 8:00 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 7:30 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Access code, front desk (limited hours)

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Casa Juárez Hotel
Casa Juárez Puebla
Casa Juárez Hotel Puebla

Frequently asked questions

Is Casa Juárez pet-friendly?

Yes, pets are allowed at this property.

How much is parking?

This hotel doesn't offer parking.

What time is check-in at Casa Juárez?

Check-in start time: 3:00 PM; Check-in end time: 8:00 PM.

What time is check-out at Casa Juárez?

Check-out is at noon.

Where is Casa Juárez located?

Located in Puebla Historic Center, this hotel is within 1 mi (2 km) of Plaza de Revolución, Zócalo de Puebla, and Puebla Cathedral. Museum of the Mexican Army and Air Force and Uriarte Talavera are also within 15 minutes. Puebla–Cholula Tourist Train Terminal is 21 minutes by foot.

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Reviews

Casa Juárez Reviews

10

Exceptional

10

Cleanliness

9.8

Amenities

10

Staff & service

10

Eco-friendliness

10

Property conditions & facilities
Rating 10 - Excellent. 14 out of 14 reviews
Rating 8 - Good. 0 out of 14 reviews
Rating 6 - Okay. 0 out of 14 reviews
Rating 4 - Poor. 0 out of 14 reviews
Rating 2 - Terrible. 0 out of 14 reviews

Reviews

10/10 Excellent

Braulio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, professional and very friendly. The location is also great and near plenty of restaurants. The hotel is very comfortable and clean and service is top notch. Highly recommended
Stayed 1 night in Jul 2025

10/10 Excellent

Zendara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at Casa Juárez was perfect. The hotel is very nice and clean, the location is good and safe parking is available two blocks from the hotel. The staff at the hotel were attentive to our need, helpful and accomodating. We enjoyed out stay at Casa Juárez. We recommend this hotel and will stay here the next time we are in Puebla.
Stayed 2 nights in Jun 2025

10/10 Excellent

Rodrigo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente

Excelente
Stayed 3 nights in Apr 2025

10/10 Excellent

Braulio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very professional and friendly staff. The rooms are very clean and comfortable and spacious. There are several dining options across the street and around the area. The service is top notch, where the staff provides a touch up of your room and provides plenty of water and local treats to try. Excellent experience. Highly rate this hotel, staff and service.
Stayed 1 night in Jul 2025

10/10 Excellent

Irene

Nicely designed, friendly and nice staff. It is on the main street and it's an easy walk to the historical center of Puebla. We stayed in the suite and it was nice to have a living area separate to the bedroom. There was also a patio, nice to chill and also have breakfast there. It's worth noting that the breakfast included ended up meaning one complimentary breakfast for the stay rather than everyday so best to check with the property. Kitchen can be better stocked.
Stayed 2 nights in Nov 2025

10/10 Excellent

Edson Alejandro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buena atención, lugar muy bonito tranquilo y limpio ! Localizado en una zona tranquila y accesible ! 100% recomendado
Stayed 2 nights in Sep 2025

10/10 Excellent

Carla

Liked: Cleanliness, amenities, property conditions & facilities
Las habitaciones muy cómodas y hermoso diseño
Stayed 1 night in May 2025

10/10 Excellent

Beatriz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente opción para Puebla.

El lugar realmente es lindo, la atención excelente sin duda regresaré cuando pueda. super recomendable.
Stayed 1 night in May 2025

10/10 Excellent

MARISOL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Volvería a hospedarme sin dudarlo. Es una casa antigua llena de diseño y detalles. Las camas deliciosas y te sientes con mucha paz y tranquilidad.
Stayed 1 night in Mar 2025

10/10 Excellent

Candy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mi familia y yo nos hospedamos en Casa Juárez por dos noches, y aunque lo reservé por error, resultó ser el mejor error de reserva de mi vida. Desde el momento en que hice la reserva, recibí un mensaje por WhatsApp con una carta de bienvenida, y a partir de ahí, la atención de Martha fue simplemente inmejorable. Nos ayudaron con todo, desde recomendaciones de lugares para visitar hasta cualquier necesidad que tuviéramos durante nuestra estancia. Las instalaciones son bellísimas, diseñadas con un nivel de detalle impresionante. Es un lugar tranquilo, seguro, limpio y moderno—lo tienen todo. Viajo con frecuencia y me hospedo en muchos hoteles, así que sé reconocer un servicio excepcional, y este hotel sin duda merece un 10/10. Si alguien tiene dudas sobre hospedarse aquí solo porque aún no tiene muchas reseñas, no lo piensen dos veces. Es un verdadero tesoro escondido en Puebla. ¡Sin duda volvere! Gracias Martha y Monica por hacer de nuestra estancia una experiencia unica.

10/10 Excellent

José Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente atención y trato, instalaciones de primera
Stayed 1 night in Oct 2024

10/10 Excellent

Viridiana Gómez

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tuvimos la oportunidad de hospedarnos en Casa Juárez, y sin duda será nuestro nuevo hotel de confianza al ir a Puebla, viajamos con nuestro perro y no solo nos consintieron a nosotras, si no que tuvieron las mismas atenciones con Findus! El lugar es sumamente cómodo y acogedor. Ya queremos volver! Particularmente agradecerle a Liz, quien hizo que nos sintiéramos como en casa!
Stayed 1 night in Jul 2024

10/10 Excellent

Jack

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 14 nights in Oct 2024
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