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Hotel y Apart Hotel Monte Verde

Property class: 3

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Outdoor pool, sun loungers - Hotel y Apart Hotel Monte Verde (Pucón)
In-room dining - Hotel y Apart Hotel Monte Verde (Pucón)
Property grounds - Hotel y Apart Hotel Monte Verde (Pucón)
In-room safe, bed sheets - Hotel y Apart Hotel Monte Verde (Pucón)
Staircase - Hotel y Apart Hotel Monte Verde (Pucón)
A terrace, a garden, and a playground are just a few of the amenities provided at Hotel y Apart Hotel Monte Verde. For some rest and relaxation, visit the sauna. Guests can connect to free WiFi in public areas.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Parking included
  • Housekeeping

Off-peak, on budget: 30% or more off select hotels in our fall sale

Skip the crowds, keep the savings. AARP members save more after Labor Day. Book by Oct 7, 2026.

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Double Room

Double Room | In-room safe, bed sheets

Double Room

10.0 out of 10
Exceptional
(1 review)
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Apartment

Standard Apartment | In-room safe, bed sheets

Standard Apartment

  • 45 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Standard Apartment (Quadruple)

In-room safe, bed sheets

Standard Apartment (Quadruple)

  • 45 sq m
  • Sleeps 4
  • 2 Double Beds

Bungalow 2 pax

  • 45 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Double Room

A room with two beds, a table, a lamp, and a window with curtains.

Double Room

  • Sleeps 2
  • 1 Double Bed

About the neighborhood

Located in Pucón, Hotel y Apart Hotel Monte Verde is in the entertainment district and in the mountains. The area's natural beauty can be seen at Villarrica National Park and Lake Villarrica, while Museo Mapuche Pucon and Ruka Mapuche are cultural highlights. Take in the nearby slopes with downhill skiing, skiing lessons, and ski equipment rentals, or check out other outdoor activities such as snowshoeing. Visit our Pucón travel guide
Map
5 km (3 miles) before Pucón, Camino Villarrica - Pucón, Route 199, Pucón, Araucania, 4929001

What's nearby

  • A lake with a mountain in the background.
    La Poza
    7 min drive - 4.8 miles
  • A silhouette of a person standing by a body of water during sunset.
    Pucon Beach
    8 min drive - 5.0 miles
  • Santa Clara Monastery
    7 min drive - 5.0 miles
  • Museo Mapuche Pucon
    7 min drive - 4.8 miles
  • Enjoy Pucon Casino
    8 min drive - 5.2 miles

Restaurants

  • Trawen
    6 min drive
  • Cassis
    7 min drive
  • La Marmita
    7 min drive
  • Banus
    6 min drive
  • Cornicione
    6 min drive

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Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Things to do

  • Outdoor pool
  • Playground
  • Sauna

Family friendly

  • Outdoor pool
  • Playground

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • In the mountains
  • Pool loungers
  • Terrace

Accessibility

  • No elevator

More

  • 3 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Toilet paper
  • Towels provided

More

  • Heating
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 9 PM

Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staffed during limited hours

This property doesn't offer after-hours check-in

Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Chile Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Chile and who pay in foreign currency (e.g., USD).

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property

Frequently asked questions

Does Hotel y Apart Hotel Monte Verde have a pool?

Yes, this property has an outdoor pool.

Is Hotel y Apart Hotel Monte Verde pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Hotel y Apart Hotel Monte Verde?

Check-in start time: 3 PM; Check-in end time: 9 PM. After-hours check-in is not available.

What time is check-out at Hotel y Apart Hotel Monte Verde?

Check-out is at 11 AM.

Where is Hotel y Apart Hotel Monte Verde located?

This family-friendly Pucón hotel is located in the mountains, steps from Lake Villarrica, and within 6 mi (10 km) of La Poza and Pucon Beach. Feria Artesanal and Cascadas de Rio Turbio are also within 6 mi (10 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel y Apart Hotel Monte Verde Reviews

8.8

Excellent

9.2

Cleanliness

8.8

Location

8.2

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 39 out of 67 reviews
Rating 8 - Good. 19 out of 67 reviews
Rating 6 - Okay. 4 out of 67 reviews
Rating 4 - Poor. 3 out of 67 reviews
Rating 2 - Terrible. 2 out of 67 reviews

Reviews

Verified review

10/10 Excellent

Marlene

Liked: Cleanliness, amenities, property conditions & facilities
Excellent property, staff. Beautiful view from property and ideally located for both Pucon and Villarica.
Verified review

2/10 Terrible

Pedro

Disliked: Cleanliness, amenities, property conditions & facilities
Son unos informales. Me avisaron muy tarde que No aceptaban mi tarjeta de debito. Cuando yo ya habia empezado el viaje. Estuve casi una semana sin wifi en un.crucero. Me entere que no tenia un alojamiento recien cuando mi avion descendio en Temuco. Por eso tuve gran lio en encontrar un alojamiento en Pucon.
Stayed 9 nights in Feb 2020
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our day in one of the apartments, which was super spacious, had a fully equipped kitchenette, and overlooked the lake. Breakfast was ample and delivered to your room every evening for your convenience. It was nice to be just outside of the city but close enough to drive there in five minutes.
Stayed 6 nights in Nov 2019
Verified review

8/10 Good

Tomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recomendable

Acogedor y Tranquilo
Stayed 1 night in Sep 2019
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
100% Recomendada!
Stayed 3 nights in Jul 2019
Verified review

10/10 Excellent

Gisela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Un paraiso “

Mi estadia fué excelente, muy lindo el lugar y la limpieza increible, la gente muy amableYo recomiendo este lugar de todas maneras
Stayed 1 night in Apr 2019
Verified review

2/10 Terrible

Jimena

Disliked: Staff & service, property conditions & facilities, room comfort

Mal

No fue buena experiencia , Nunca existió señal de internet , me trajo complicaciones , las camas en una Sola Habitación , cero privacidad yo reserve para cuatro adultos , Juntos pero no revueltos 😡😡
Stayed 2 nights in Feb 2019
Verified review

8/10 Good

Helena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Vista maravilhosa.

Foi muito boa! Lugar lindo, com vista maravilhosa e apartamento maravilhoso. O wifi é ruim. Entretanto me cobraram o valor de balcão e não o valor da reserva que tinha feito pelo site.
Stayed 2 nights in Jan 2019
Verified review

4/10 Poor

RUI

Liked: Cleanliness
Disliked: Staff & service

VALE PELA VISTA

dEVE SE TOMAR MUITO CUIDADO COM O QUARTO ESCOLHIDO, O MEU ERA GRANDE E COM FRIGO BAR , O QUARTO STANDART É PÉSSIMO E SEM FRIGOBAR . O PESSOAL DA RECEPÇÃO , SÃO GROSSEIROS E SEM PACIENCIA , ODIEI
Stayed 4 nights in Dec 2018
Verified review

10/10 Excellent

IVETTE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente Hotel. Limpio. Còmodo.Hermosa vista. Detalle negativo: WiFi insuficiente. y en la habitación donde estuve no tenia ni siquiera señal de mi telefono por lo que tenia que salir al exterior para poder comunicarme.
Stayed 2 nights in Mar 2018
Verified review

10/10 Excellent

Usaela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super hotel for our family vacation

We recently travelled thru Chile as a family of 5 and had such a wonderful 4 night stay at this hotel. It was super clean, we had such a beautiful view over the lake and the free bottle of wine was just another wonderful extra which made our stay so enjoyable! We received each evening our breakfast and they loaded it up in the fridge. We loved that service because we were able to eat when we liked in the morning and hang out at the appartment. My kids really liked the rec room where they were able to run over and play basketball, fussball etc... Would always recommend it!
Stayed 3 nights in Dec 2017
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Special place, Beautiful setting

Wonderful hotel/cabin/apartments: the rooms have living areas, dining areas, a kitchen and bedroom. The kitchen is restocked each night for the next morning’s breakfast: a basket of eggs, bread, marmalade, ham and cheese. Beautiful view of Lago Villarica and the green mountains beyond with interesting birds on the property’s grass. Great spot
Stayed 3 nights in Dec 2017
Verified review

10/10 Excellent

JC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bon séjour

hôtel sous forme de bungalows dans un cadre enchanteur face au lac. un peu loin du centre. Chambre spacieuse et personnel accueillant.
Stayed 1 night in Nov 2017
Verified review

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Realmente uma experiência deliciosa.

Adorei o hotel. Aconchegante, vista linda, bem equipado. Vi no site pessoas reclamando do processo de café da manhã. No fim do dia, no próprio quarto, você recebe uma bandeja completíssima para preparar o café no dia seguinte. Eu achei isso o máximo. Sem hora para acordar e tomar o café em famíla com privacidade. O máximo. É necessário carro para se locomover para Pucón. Não usei outros recursos de lazer do hotel, como sauna, piscina, jogos, etc.
Stayed 4 nights in Sep 2017
Verified review

10/10 Excellent

Ruth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stsy

We enjoyed our bungalow with a view of the lake. Nice quiet setting yet close to Pucon. Even had a hot tub out front to relax at the end of a hiking day!
Verified review

10/10 Excellent

Franco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nos encanto. Muy lindo las cabanas y el entorno. Muy buena la atencion.
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Visão do Lago espetacular

Excelente !!! Lugar Lindo !!!
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

rundum schön

wir hatten leider Regenwetter, aber der eigene Kamin machte das Zimmer mit Blick auf den See gemütlich warm. Die rustikale Einrichtung trägt ebenso dazu bei, sich einfach nur wohl zu fühlen. Nicht auszudenken, wie es erst bei schönem Wetter gewesen wäre.
Verified review

8/10 Good

Gustavo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muy bien lugar, para volver

Muy buen lugar, cerca de Pucon, nos alojamos en el sector de apart el que resultó muy cómodo y confortable. Excelente desayuno, amable atención y muy buena higiene. Altamente recomedable
Verified review

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente hotel para curtir com a família.

O Hotel é perfeito para curtir com a família. Quarto grande, limpo, bem decorado e muito confortável. Tem uma cozinha americana bem montada com fogão, micro-ondas, geladeira e muitos itens que ajudam. O café da manhã foi uma surpresa, pois achávamos que seria servido em um restaurante, mas não. À noite traziam o café completo e arrumavam na geladeira/cozinha para que nós nos servíssemos pela manhã. Ovos, bolo, presunto, queijo, iogurte, suco etc era farto, mas tínhamos que nos servir. Preferíamos ir ao restaurante e encontrar tudo servido. Seria melhor. Mas enfim, o fato de termos uma cozinha era bem legal, principalmente porque podíamos preparar um lanche à noite. Um ponto que podia melhorar era o sinal da internet que era fraco. Hoje em dia todo mundo precisa de internet e o sinal oscilava muito. Era chato. Tinha quadra de futebol, duas piscinas( uma aquecida) e um salão de jogos. No geral gostamos muito. O hotel fica na estrada que liga a cidade de Villarica (10 para ficar) e Pucón ( Linda mas já está muito cheia). Há 3 km de Pucón - bem pertinho. E o Vulcão!!! O que é isso! Maravilhoso.
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful View

We had a great time in Pucon. We were close to down town.
Verified review

4/10 Poor

ELIUDE

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

Fuja dele!

Fuja. O hotel tem zero de serviços. A recepção fica fechada o dia quase todo; os aquecedores são ligados só quando há neve; não há café da manhã (eles dão o pó do café e ovos inteiros para você preparar, caso queira). Péssima escolha.
Verified review

6/10 Okay

sandra

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities

tranquilo

Es un lugar muy tranquilo y agradable. Buen desayuno. Seria bueno que colocaran televisores en las habitaciones ya que cada uno descansa como lo considera mejor. No pudimos usar ni el sauna ni la pileta.
Verified review

10/10 Excellent

Danny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very peaceful

Excellent stay with gorgeous rooms and views. Facilities were excellent. Breakfast was hit and miss (on a few occasions there were no staff) but overall a lovely place.
Verified review

10/10 Excellent

Emiliana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente alternativa a precio razonable

Muy buena experiencia!! Recomendable 100%. Me dieron una suite con muy linda vista al lago, con cocina, comedor y sala estar incluida. El desayuno lo llevan a la habitacion. Queda a 5 km de Pucón lo cual queda muy cómodo para estar lejos de la multitud de la ciudad, pero de rapido acceso. La estadía es bastante privada si lo quieres. Cama super king, muy cómoda, habitación muy limpia. Lo unico malo es que el wifi no es tan potente, y que no tiene teléfono para llamar a recepción.